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Sabah makes the headlines at WTM

Sabah proud owner of a Unesco's triple crown site following declaration of the Kinabalu National. pic from Sinchew

LONDON, 10 November 2023: Sabah’s announcement of the UNESCO triple crown achievement during the WTM earlier this week ignited intense curiosity, leaving many tour operators eager to learn more about the latest developments in the state.

Industry leaders, influencers, and avid travellers are all clamouring for deeper insights into Sabah’s UNESCO sites.

Global gem: Sabah is now the proud owner of a Unesco triple crown site following the declaration of Kinabalu National Geopark as a Unesco Global Geopark. Photo: Sin Chew. www.thestar.com.my

This monumental achievement has not gone unnoticed globally, with extensive coverage in international travel media.

Sabah Tourism Board (STB) chief executive officer Noredah Othman said this augurs well with STB’s efforts to lure international visitors to Sabah.

“It’s heartening to note that our decision to launch the triple crown at the World Travel Market 2023 has fueled our mission to entice international visitors to the captivating landscapes of Sabah,” she said.

Prominent international media outlets such as Breaking Travel News, eTurbo News, Travel and Tour World, Travel Industry Network Media, and TTR Weekly, among others, have all featured Sabah’s outstanding accomplishments.

Commenting on the WTM, Noredah said Sabah Tourism has been a consistent presence at this renowned travel event for the last 30 years.

“Every year, our participation at WTM is essential, especially after the pandemic. We have seen a strong rebound from the UK market, and we are delighted to be here.

“For the first time in many years, we have our own dedicated space, and we have nine operators representing Sabah at WTM. This positions us for substantial growth in the coming year,” she told international media.

The nine operators are Borneo Adventure, Borneo Escapade Tour; Shangri-La Rasa Ria Kota Kinabalu; Borneo Eco Tours; Borneo Trails Tours and Travel; Borneo Sandakan Tours; Rustic Borneo Travel; Sepilok Tropical Wildlife Adventure; and Borneo Nature Tours.

Leading the Sabah delegation is State Assistant Tourism, Culture and Environment Minister cum Sabah Tourism Chairman Datuk Joniston Bangkuai.

The Sabah Tourism Board also extended its gratitude to Tourism Malaysia, especially the Malaysian High Commission in London, for their continuous support for Sabah.

To a question on sustainability, Noredah underscored the long-standing commitment of Sabah’s tourism practices to sustainability.

“Sustainability has been at the core of our tourism practices. Our iconic products have always been conservation first, and tourism complements our conservation efforts. Therefore, we can proudly say that our tourism is inherently sustainable,” she affirmed.

Noredah also highlighted the vital role of events like WTM in maintaining Sabah’s status as a coveted destination for global travellers.

“Events like this bring together travel professionals, tour operators, travel agencies, and stakeholders worldwide. Witnessing how the Sabah Tourism team forges valuable connections that can lead to increased tourism business and collaboration, we are confident that STB will remain dedicated to promoting Sabah,” she remarked.
For more information visit www.sabahtourism.com.

Sabre extends Taiwanese agency accord

SINGAPORE, 10 November 2023: Sabre Corporation, a leading software and technology provider powering the global travel industry, announced Thursday a new technology agreement with Taiwanese travel agency Richmond International Travel & Tours Co Ltd.  

The Taipei-headquartered agency aims to solidify its position as a leader in the Taiwanese travel market by streamlining operations and its booking experience through a suite of Sabre solutions,  

Left to Right: Simon Lee – General Manager, Sabre Taiwan; Chico KS Chen – Chairman, Richmond Tours; Charles Lee- Regional Director, Sabre Asia Pacific; Richi Chen- Chief Information Office, Richmond Tours.

“We’re thrilled to join forces with Sabre as the Taiwanese tourism industry continues to recover, and we push ahead with our ambitious business growth plans,” said Richmond Tours chairman Chico KS Chen.

“This agreement will enable us to provide our customers with a seamless and personalised travel booking experience, delivering exceptional travel services for our travellers while saving agent time with each transaction.” 

Sabre Red 360, Sabre’s flagship travel agency workflow, will empower Richmond Tours’ agents with a comprehensive and intuitive platform, enabling agents to efficiently create, shop and service a full spectrum of bookable content. Richmond Tours will also use Sabre APIs to enable easy integration of travel content from Sabre.  

Bargain Finder Max, Sabre’s advanced airfare shopping solution, will enable agents to access competitive airfares and offers to deliver optimal itinerary options to customers within seconds. The agency will also use Sabre TicketExpress, which automates the entire pricing and ticketing process, and Automated Exchanges, which automatically searches and reprices ticket exchanges. The benefits include improved operational efficiency, reduced operational costs, employee training, and ticket transaction times. 

Sabre Travel Solutions, agency sales, Asia Pacific vice president Brett Thorstad commented: “Sabre is committed to delivering innovative solutions that empower travel agencies to thrive in dynamic and competitive markets. Richmond Tours’ decision to utilise our technology extends our growing footprint in the Taiwanese marketplace.” 

Carnival opens more sailings

SINGAPORE, 10 November 2023: Carnival Cruise Line is adding a new West Coast cruise to kick off Carnival Firenze’s debut in Long Beach, California, next spring. 

As Carnival continues to release details of its 2025-26 deployment, many more sailings on Carnival Firenze and Carnival Radiance opened Thursday with an array of itineraries featuring Mexican destinations. 

Cruises to Mexico

The new sailings now available from Long Beach add more options for guests sailing from the West Coast, where Carnival currently offers itineraries ranging from short weekend getaways to 15-day cruises. The new itineraries feature popular destinations such as Ensenada and Cabo San Lucas, Mexico and Catalina Island, Calif.

Carnival Radiance’s newly opened itineraries offer three, four- and five-day options. Carnival Firenze’s new sailings include four, five and six-day sailings, with the six-day itineraries calling in Cabo San Lucas for two days. 

In addition to new options open for sale from the fall of 2025 and into the spring of 2026, Carnival has also opened additional sailing for Carnival Firenze next spring, moving up the ship’s inaugural sailing to 25 April 2024. The ship’s first sailing from Long Beach will be a seven-day cruise visiting Puerto Vallarta, Mazatlán, and Cabo San Lucas.

The 4,126-guest Carnival Firenze will bring Italian-style experiences to Long Beach when it launches next year. Architecturally styled after its namesake, the city of Florence, Italy, the ship’s Italian design will complement dining and bar venues, such as the new speciality restaurant Il Viaggio, as well as an entertainment programming, including an Italian-themed deck party on Lido, that have proven popular on sister ship Carnival Venezia.

CLAS divests two Sydney properties

SINGAPORE, 10 November 2023: CapitaLand Ascott Trust (CLAS) is divesting two hotels in Sydney, Australia, to an unrelated third party for AUD109.0 million (SGD95.6 million).  

Situated outside of the city centre, the two properties are Courtyard by Marriott Sydney-North Ryde and Novotel Sydney Paramatta.

Novotel Sydney Paramatta.

The two properties will be divested at about 5% above book value, and net proceeds of the divestment is expected to be AUD98.0 million (SGD85.9 million). The exit yield is 4.4%, and CLAS will recognise a net gain of AUD14.2 million (SGD12.4 million). The divestment of Courtyard by Marriott Sydney-North Ryde and Novotel Sydney Paramatta is expected to be completed by the first quarter of 2024 and the third quarter of 2024, respectively.

CapitaLand Ascott Trust Management Limited and CapitaLand Ascott Business Trust Management Pte Ltd chief executive officer Serena Teo said: “The divestment of these two properties outside of central Sydney is part of our active portfolio reconstitution strategy. CLAS remains focused on assets that offer better yields and will further uplift the value of our portfolio. As additional capital will be required to upgrade these two mature properties, the divestment will enable us to redeploy the proceeds into more optimal uses, such as but not limited to paying down debt and funding our other asset enhancement initiatives (AEI). The exit yield is also at an attractive level that compares favourably against Australia’s current cost of borrowing. We recently divested four mature serviced residences in regional France at an exit yield of about 4%. Part of the divestment proceeds will also be used to partially finance our acquisition of three prime lodging assets in London, Dublin and Jakarta at a higher yield of 6.2%, further enhancing our returns to Stapled Securityholders.

“Australia remains a key market for CLAS. We continue to see strong demand from corporate and leisure guests for our serviced residences and hotels in Australia, boosted by large-scale sporting events. Post-divestment, our remaining seven serviced residences and hotels under management contracts will enable us to capture the travel demand while our five serviced residences under master leases will continue to provide us with stable income,” Teo concluded.

BWH expands portfolio

BANGKOK, 10 November 2023: BWH Hotels continues the expansion of its 19 brands during the third quarter of 2023.

The brand added new properties to its portfolio throughout key markets in Asia, Europe, North America and South America within the luxury to premium economy accommodation sectors. 

Travellers can enjoy the increased presence of BWH Hotels properties in Brazil, Chile, Ecuador, France, Indonesia, the Philippines, Thailand, the US and Vietnam.

“We are delighted to offer even more accommodations for travellers,” said  BWH Hotels president and chief executive officer Larry Cuculic. “We continue strategically growing our global presence, thoughtfully adding ideal properties in key locations worldwide. Our new properties serve every type of traveller, from road trippers to world adventurers.”

Asia properties joining the portfolio   

Alhambra Hotel & Convention, BW Signature Collection (Tasikmalaya, Indonesia)
Best Western Plus Metro Clark (Angeles City, Philippines) 
Best Western Premier Marvella Nha Trang (Nha Trang, Vietnam) 
SureStay Plus Hotel by Best Western Cebu City (Cebu City, Philippines) 
The Sanctuary Resort Pattaya, BW Signature Collection (Pattaya, Thailand)]
Villa Fontaine Grand Haneda Airport, WorldHotels Distinctive (Tokyo, Japan) 

BWH Hotels has maintained its success through the first three quarters of the year and plans to utilise this momentum to further its growth ahead of 2024. These latest properties join over 4,300 hotels in over 100 countries and territories. 

SIA resumes 92% of pre-Covid flights

SINGAPORE, 10 November 2023: Singapore Airlines continues to resume flights as it returns its network to almost pre-Covid levels during the Northern Winter operating season (29 October 2023 to 30 March 2024).

In its 7 November update, SIA Group forecasts flight capacity is expected to reach an average of around 92% of pre-pandemic levels by December 2023. The group expects to return to pre-Covid capacity levels or better within the FY2024/25 that starts 1 April, with the progressive ramp-up of services across the network.

Photo credit: SIA. Two more Boeing 787-10s joined the fleet in August and September.

China changes

SIA re-introduces services to key destinations in China: Chongqing during this month, Chengdu in December and Xiamen between December 2023 and January 2024. 

As part of the regular review of the group’s network, SIA reports it will operate to Shenzhen instead of Scoot with the reinstatement of the full-service carrier’s flights from November 2023. 

SIA will also ramp up frequencies to Guangzhou from November 2023 from daily to double daily. Scoot will resume operations to Kunming and Changsha later this month. With these reinstatements, SIA and Scoot will serve 23 destinations in China compared to 25 points pre-pandemic. In addition to the expansion in mainland China, Scoot will deploy supplementary services to Hong Kong SAR, Melbourne, and Sydney from December 2023 to February 2024 to cater to the year-end holiday demand. 

Beyond China

For the Northern Summer 2024 operating season (31 March 2024 to 26 October 2024), SIA will ramp up services to destinations across its global network. This includes restoring Airbus A380 services to Frankfurt, deploying widebody Airbus A350-900 medium-haul aircraft to Cairns and Male, and reinstating direct services between Singapore and Barcelona. 

Flight frequencies will increase to reach or exceed prepandemic levels across multiple points. These include Ahmedabad (India), Beijing and Shanghai (China), Copenhagen (Denmark), Da Nang (Vietnam), Darwin, Melbourne, and Perth (Australia), Dubai (UAE), Tokyo-Haneda (Japan), and Seattle and Houston (US). SIA will launch four times weekly direct flights between Singapore and Brussels in April 2024, subject to regulatory approvals.

SIA hosts Assembly of Presidents

Meanwhile, the airline will host the 67th edition of the Association of Asia Pacific Airlines (AAPA) Assembly of Presidents from 9 to 10 November 2023. AAPA, which has 14 member airlines, acts as a trade association for scheduled international carriers based in the Asia Pacific region. More than 200 delegates, attendees, and media members worldwide are expected at the Assembly, which will be held at Singapore’s Mandarin Oriental Hotel.

Surabaya hotel joins Swiss-Belhotel

JAKARTA, 9 November 2023: Swiss-Belhotel International announced this week the rebranding of a five-star hotel in the heart of Surabaya City, Indonesia. 

The upscale property officially adopted its new identity as the Grand Swiss-Belhotel Darmo, Surabaya, on 1 November 2023.

Grand Swiss-Belhotel Darmo, Surabaya

Located at Jl Bintoro, the 227-room Grand Swiss-Belhotel Darmo, Surabaya expands Swiss-Belhotel International’s footprint in Indonesia and complements its existing portfolio in East Java. The portfolio includes Hotel Ciputra World Surabaya, Swiss-Belinn Tunjungan, Swiss-Belinn Manyar, Swiss-Belinn Airport Surabaya, Zest Jemursari and Swiss-Belinn Malang.

Grand Swiss-Belhotel Darmo offers six multipurpose meeting rooms and a spacious ballroom capable of hosting events from small meetings to grand-scale conferences, graduations, seminars, and weddings, accommodating groups of 10 to 800 persons. Each meeting room is designed with the latest audio-visual facilities, banquet equipment, high-speed internet access, and food and beverage services to accommodate business travellers’ needs.

To celebrate the rebranding, the Grand Swiss-Belhotel Darmo, Surabaya, offers special rates starting from IDR 980,000 net/room/night for deluxe-type rooms, including breakfast for two persons and F&B credit during the rebranding period until 29 December 2023.

Sarawak monitors a rise in UK visitors

LONDON, 9 November 2023: Leveraging the World Travel Market (WTM) London, which attracts thousands of senior industry professionals, government ministers, and media specialists, Sarawak Tourism Board (STB) unveiled its UK campaign with National Geographic Traveller (UK) and Tripadvisor at the Sarawak Pavilion on 7 November 2023.

Announced by YB Dato Sri Haji Abdul Karim Rahman Hamzah, Minister for Tourism, Creative Industry and Performing Arts (MTCP) during its participation at WTM London 2023, held from 6 to 8 November, these initiatives are set to further establish Sarawak as a premier eco-tourism destination with international recognition in anticipation of Visit Malaysia Year in 2026.

STB Acting CEO Puan Yusfida Hj Khalid and MAB Senior Manager (Central & Western International Marketing) Krystal Ng Mei Ee exchanged MOU documents during the signing ceremony. Looking on is YB Dato Sri Abdul Karim (middle) with MAB Regional General Manager (UK & Europe) Daniel Bainbridge (4th left), MTCP Permanent Secretary Datu Sherrina Hussaini (5th left) and Deputy Minister of Tourism Sarawak Datuk Sebastian Ting (3rd right).

Aimed at increasing travel bookings from the UK market, Sarawak launched its campaign with National Geographic Traveller (UK) and Tripadvisor. The campaign includes an informative series of eight articles and six one-minute videos on National Geographic Traveller (UK)’s website, leading visitors to a dedicated landing page on TripAdvisor’s platform to book their preferred tourism experiences. This campaign is slated to run until April 2024.

YB Dato Sri Haji Abdul Karim said: “The UK market has played a pivotal role in Sarawak’s resurgence. From January to September 2023 alone, we welcomed 18,833 visitors from the United Kingdom. The growth rate of 216.74% in this segment is very impressive, compared to the same period in 2022 when we hosted 5,944 UK visitors. Based on current trends, a total estimation of 25,110 visitor arrivals from the UK to Sarawak is expected for 2023.”

STB’s participation at this important travel trade event is an opportunity to strengthen its destination branding and provide a platform for Sarawak’s industry partners to conduct in-person business. This year, STB is hosting up to ten Sarawak trade partners, offering a unique perspective on Sarawak’s natural beauty, diverse culture, festivals, and cuisine under the theme “Sarawak – Now More Than Ever.”

Abdul Karim added: “Amid the presence of our esteemed local partners at WTM this year, we extend a warm invitation to everyone to explore and savour the diverse array of experiences we have curated to provide you with a true essence of Sarawak. This event is an ideal platform for our local partners to spotlight Sarawak’s incomparable attributes, encompassing its rich cultural diversity, thrilling adventures, pristine natural beauty, vibrant festivals, and delectable cuisine, all certain to captivate your interest.”

STB’s participation also featured the signing of a Memorandum of Understanding (MOU) for a Joint Marketing Campaign for 2024 with Malaysia Airlines Berhad. This collaboration will boost interest in Sarawak as a tourism destination from 2024 onwards. Further enhancing the Sarawak experience at the Sarawak Pavilion, cultural dancers performed ethnic dances and traditional musical instruments such as the Sape and nose flute that resonated throughout the venue. A tree bark art demonstration further showcased Sarawak’s rich cultural heritage, art, and musical traditions.

In a separate event, Sarawak placed in the top 10 ranking for the Most Desirable Region in the World category in the Wanderlust Reader Travel Awards 2023, announced during the WTM in London. The Wanderlust Reader Travel Awards is an annual event where the travel industry’s greatest gems are spotlighted, and the readers vote on the ranking for each category. 

The UK market holds a special place in Sarawak’s tourism strategy. Visitor Arrivals (VA) from the UK have shown remarkable recovery, with a growth of 216.74% for January – September 2023 (18,833) against the same corresponding period in 2022 (5,944). Currently, the UK is in the top 10 ranking of visitor arrivals market to Sarawak (Jan-Sept 2023) and the highest ranking from all regions in Europe and Oceania market. Since 2018, the number of visitor arrivals from the UK has been the highest amongst other countries in the European market.

STB’s goals for its participation in WTM London 2023 are multi-faceted. These goals encompass creating a commanding presence through a 140 sqm double-deck Sarawak stand, with a strong focus on enhancing destination branding and fostering international recognition. STB is dedicated to facilitating a minimum of 30 appointments, with its primary emphasis on engagement with key stakeholders in the travel industry.

For more information, visit www.sarawaktourism.com

(Source: Sarawak Tourism Board)

Praise for Sabah’s triple crown

LONDON, 9 November 2023: A British natural history publisher has hailed Sabah’s extraordinary triple-crown achievement as a powerful catalyst poised to rekindle a profound fascination with the state’s exceptional wildlife.

John Beaufoy, an avid wildlife enthusiast, believed this accolade would not only deepen the world’s appreciation for Sabah’s ecological wonders but also issue a captivating call to a global audience to explore the region’s rich biodiversity.

Malaysian High Commissioner to the UK Datuk Zakri Jaafar (3rd right) and Sabah Assistant Tourism, Culture, and Environment Minister Datuk Joniston Bangkuai (2nd left) launching a bird guidebook authored by Sabah’s Wong Tsu Shi and published by John Beaufoy (3rd left). Also in the photo are Sri Pelancongan Sabah chairman Ken Pan (2nd right); Sabah Tourism Board chief executive officer Noredah Othman (right); and Sabah Parks director Dr Maklarin Lakim (left).

“I’ve had the privilege of visiting Sabah multiple times over the past 25 years. With its newfound UNESCO triple-crown status, I firmly believe it will elevate Sabah, especially Kinabalu Park, to the pinnacle of wildlife history destinations,” he said.

Beaufoy shared his reflections following the unveiling of Sabah’s Kinabalu UNESCO Global Geopark during the World Travel Market 2023 at Excel London on Monday (6 November).

The launch was graced by Sabah Assistant Tourism, Culture, and Environment Minister Datuk Joniston Bangkuai and Malaysian High Commissioner to the UK, Datuk Zakri Jaafar.

At the same time, they also launched a bird guidebook titled “A Naturalist’s Guide to Borneo’s Birds (4th edition)”, authored by Sabah’s Wong Tsu Shi and published by John Beaufoy Publishing.

Beaufoy pointed out that Sabah has already drawn many UK wildlife enthusiasts eager to explore the state’s diverse wildlife, from birdlife to butterflies and mammals.

He believed the UNESCO Global Geopark status would be a strong magnet, encouraging even more wildlife enthusiasts to consider Sabah a premier destination for wildlife watching.

Meanwhile, Zakri highlighted that this latest UNESCO recognition extends its impact beyond Sabah, encompassing Malaysia.

He remarked that the recognition would elevate the global status of both Sabah and Malaysia, positioning them at the forefront of international recognition and appreciation.

Addressing the arrival of UK tourists to Malaysia, Zakri noted that the country welcomed over 400,000 travellers from the UK before the pandemic.

“Despite the challenges posed by the pandemic, as of September this year, over 100,000 UK visitors have already returned to Malaysia, signifying promising statistics.

“Abundant opportunities exist to further boost the number of UK visitors to Malaysia, and I firmly believe that the UNESCO Global Geopark status granted to Sabah will serve as a compelling draw for UK tourists to explore the unique flora and fauna that Malaysia has to offer,” he said.

Sabah achieved triple-crown status after UNESCO recognised the Kinabalu National Geopark as a Global Geopark in May this year.

This achievement has made Sabah the third destination in the world to attain this coveted triple crown, following Shennongjia in China and Jeju Island in Korea.

Sabah’s other two UNESCO “crowns” are the Kinabalu Park, designated a World Heritage Site in December 2000, and the Crocker Range Biosphere Reserve, declared in June 2014.

In his speech, Joniston underscored the Sabah government’s unwavering commitment to environmental conservation and sustainable tourism practices.

“The World Travel Market 2023 is a momentous occasion for Sabah as it provides us with the opportunity to showcase our latest UNESCO crown jewel to the world, highlighting its incredible geology, rich ecosystems, local communities, and the conservation work that earned it UNESCO recognition.

“Sabah is not merely a destination but a pledge to preserve the planet’s natural wonders for future generations. The state government aims to empower rural communities within the Kinabalu Geopark by involving them in both conservation and the tourism industry.

“This recognition as the 195th UNESCO Global Geopark solidifies Sabah’s place on the world stage, and we invite the global travel and tourism community to experience the splendour of this remarkable Geopark, contributing to its sustainable development and global awareness,” he added.

For more information visit www.sabahtourism.com

Royal Caribbean’s Anthem joins Alaska fleet

SINGAPORE, 9 November 2023: Royal Caribbean International confirms its popular Anthem of the Seas will join returning favourites Quantum, Radiance and Serenade of the Seas for Alaska cruises in the summer of 2025. 

With Anthem’s Alaska debut between May and September 2025, the cruise line offers seven-night vacations that visit many of the state’s most-talked-about glaciers, parks and towns. 

Photo credit RCI: Anthem of the Seas.

Summer 2025 Alaska highlights

Anthem of the Seas – Sailing Roundtrip from Seattle. For the first time, Anthem heads to Alaska – and it all starts in Seattle. Adventure seekers can choose from two different seven-night itineraries that include locales like Alaska’s Sitka and the Gold Rush-era town of Skagway. 

Quantum of the Seas – Sailing Roundtrip from Seattle and marking its return to Alaska, Quantum is the seven-night adventure for vacationers looking to marvel at Alaska’s picturesque landscapes as they venture to Sitka, Skagway, Endicott Arm fjord, Dawes Glacier and Juneau, as well as Icy Strait Point and Victoria in Canada. 

Serenade of the Seas – Returning to Alaska, Serenade makes its way to Vancouver via a  16-night Panama Canal cruise. Vacationers looking to journey along Alaska’s Inside Passage and see the region’s captivating wildlife are in for a once-in-a-lifetime adventure visiting destinations like Haines, Sitka, Juneau, Skagway and Ketchikan, Alaska. Adventure seekers enjoy front-row seats to coastal gems with more than one glacier in store: Hubbard Glacier, North America’s largest tidewater glacier, and Tracy Arm fjord, with more than 30 miles of narrow passageways surrounded by cliffs and waterfalls. 

Radiance of the Seas – Sailing from Vancouver and Seward Radiance is the choice for vacationers who seek more immersive experiences to explore Alaska. The lineup of alternating northbound and southbound adventures starts from Seward and Vancouver, and along the way to Juneau, Sitka, Skagway, Ketchikan, Icy Strait Point, and Hubbard Glacier are photo-worthy landscapes.