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CX peps up rewards when visiting Thailand

BANGKOK 16 May 2024: Overseas Cathay members travelling to Thailand can now convert between ONESIAM Coins and Asia Miles to enjoy even more rewards on the ground and in the air. 

Members from selected countries can also enjoy points conversion from outside of Thailand. Previously available to members in Thailand only, the partnership was first launched by Cathay and Siam Piwat Group in August 2023.

The partnership with Siam Piwat spans four popular shopping malls in Thailand under the Siam Piwat Group: ICONSIAM, Siam Paragon, Siam Centre and Siam Discovery. Cathay members can enjoy:

Two-way points conversion

Exclusive mall benefits and ONESIAM SuperApp privileges, including discount codes and bonus points (until 31 July 2024 or for the first 10,000 redemptions)

Exclusive tourist privileges, including gift cards and special offers from more than 100 participating stores (until 31 July 2024).

In addition to shopping and dining at these malls, ONESIAM Members can convert their ONESIAM Coins to Asia Miles and use their miles for flights, hotel stays, and many more exciting lifestyle and travel rewards from Cathay’s extensive network of more than 800 partners worldwide.

Cathay Regional General Manager for Southeast Asia Dominic Perret said: “As a premium travel lifestyle brand, we are constantly looking for opportunities to enhance our offerings and add value to the lives of our Cathay members. This partnership will give them the convenience and flexibility of two-way points conversion that offers the best of both worlds – whether it is exclusive benefits tailored to them while in Bangkok or Cathay’s array of curated products and experiences which our members may access wherever they are in the world.”

In addition to its partnership with Siam Piwat Group, Cathay has tie-ups with other shopping partners worldwide. This allows members to enjoy local and cross-border use of Asia Miles through shopping, travelling, and various point conversion opportunities. These include partnerships with Mitsui Outlet Park in Taiwan, China, and Japan, Mitsui Shopping Park LaLaport Taichung in Taiwan, China, Shinsegae Duty-Free in South Korea, and The Bicester Collection in Europe and the Chinese Mainland.

Korean Air’s menus fly high

SEOUL, 16 May 2024: Korean Air wins recognition for its food and beverage service from Global Traveler as part of its 2024 Leisure and Lifestyle Travel Awards.

The carrier won the best Airline Onboard Menu for its first-class cabin, chalking up another win for its catering programme. The airline previously won best airline cuisine, among other awards, in Global Traveler’s 2023 Tested Reader Survey awards.

Depending upon the route and season, the airline offers menu choices such as roasted Chilean sea bass with vermouth sauce, spicy beef short rib stew, spicy buckwheat noodles, and traditional Korean bibimbap.

US-based Global Traveler conducts annual surveys in which its online and offline subscribers vote for the best companies in travel-related categories. This is the 12th year it has conducted its leisure travel survey.

Korean Air’s continued recognition can be attributed to its ongoing investment and focus on service enhancements. Last year, the airline introduced vegan options based on traditional Korean temple cuisine. It also has a diverse selection of pre-order meals, including vegetarian, glucose-free, and children’s meals.

The airline also refined its wine programme with the guidance of internationally renowned sommelier Marc Almert and introduced more than 50 new wines to its award-winning collection.

Last year, the airline was awarded a Skytrax five-star airline rating for the second consecutive time, an APEX 5-star global airline rating for the seventh consecutive year, and named Best Business and First Class Airline in the USA Today 10 Best Readers’ Choice Awards.

Sydney hotels report April gains

SINGAPORE, 16 May 2024: Sydney’s hotel industry recorded year-over-year increases in the three key performance metrics, according to April preliminary data from CoStar

CoStar is a leading provider of online real estate marketplaces, information, and analytics in the property markets. 

April 2024 (year-over-year % change)

  • Occupancy: 72.6% (+7.1%)
  • Average daily rate (ADR): AUD247.70 (+0.2%)
  • Revenue per available room (RevPAR): AUD179.86 (+7.3%)

The market’s highest daily occupancy levels were seen on the night of the first IMA MEAPAC Summit held in Sydney (Wednesday, 10 April: 86.7%), closely followed by the night before the Summit (Tuesday, 9 April: 86.1%). The market’s occupancy remained above the 60.0% mark throughout the month except for four days. 

In addition to the market’s current growth trend, April benefited from a cleaner calendar with Easter and Anzac Day separated, thereby providing clear business weeks, which was not true in 2023. Sydney’s ADR and RevPAR levels peaked on Saturday, 6 April, at AUD297.10 and AUD244.99, respectively.

Looking ahead, forward occupancy on the books continues to run ahead of the 2023 pace for May and June, with 53% and 31% booked as of 6 May. 

For more information about the company and its products and services, please visit www.costargroup.com

Vietjet flies to Hiroshima

HO CHI MINH CITY, 16 May 2025: Vietnam’s low-cost airline, Vietjet, launched twice-weekly direct flights on the Hanoi – Hiroshima route effective 12 May.

The airline posted details of the new service on its Facebook page, confirming the Hanoi and Hiroshima service marks the eighth route between Vietnam and Japan.

Photo credit: Vietjet. The inaugural celebrations in Hiroshima.

Roundtrip flights using an A320 with 179 seats depart on Sunday and Thursday. It’s the only airline offering direct flights between the Vietnamese capital and Hiroshima. Flight time is four hours and 30 minutes.

Flight VJ952 departs Hanoi (HAN) at 0600 and arrives in Hiroshima (HIJ) at 1230.
Flight VJ953 departs Hiroshima (HIJ) at 1330 and arrives in Hanoi (HAN) at 1620.

Skyscanner quotes a roundtrip fare of USD249 for travel during May.

Hiroshima is home to UNESCO World Heritage sites including the serene Hiroshima Peace Memorial Park and the mystical Itsukushima Shrine, with its iconic Torii gate floating over the Seto Sea.

Sales open for Norwegian Sun’s debut season

SINGAPORE, 16 May 2024: Norwegian Cruise Line has released itineraries for Norwegian Sun’s inaugural debut in the region for the 2025 season – including several brand-first voyages and ports.

Norwegian Sun will make her Australian debut in December, arriving in Brisbane and Melbourne on the 18 and 21 December 2024. This follows an 18-day French Polynesia and South Pacific sailing scheduled to depart Papeete in December and featuring visits to 10 ports.

The new collection of voyages includes three brand-new itineraries to the Great Barrier Reef and South Pacific between Cairns and Lautoka, Australia, which is also NCL’s first turnaround in both ports; three island-hopping French Polynesia cruises between Fiji and Tahiti; and two Asia sailings.

Norwegian Sun’s inaugural season includes debut visits to Port Douglas and Townsville in Australia, Aitutaki in the Cook Islands, and Suva, Fiji. 

It will also be the first time that Norwegian Sun visits several other ports, including Mystery Island and Port Vila in Vanuatu, Dravuni, Fiji, Noumea, New Caledonia, and the port of Kushiro, known for some of the most unspoiled scenery and wildlife habitats in Japan.

Highlighted cruises

The 14-day Lombok, Komodo & Great Barrier Reef, Bali to Cairns will set sail from Bali on 9 April 2025 and features two overnight stays, including Bali, and the first ever at the idyllic island of Lembark, Lombok and a full day at Komodo, home of the famed Komodo Dragon. The voyage continues to destinations in Northern Australia.

Additional itineraries include a 12-night Southeast Asia voyage between Singapore and Bali, departing on 28 March 2025,

Qantas boosts Asian flights in October

SINGAPORE, 16 May 2024: Qantas Airways is scheduling flight increases on routes to popular Asian destinations from gateway cities in Australia, starting with the northern hemisphere winter timetable 2024/2025 that kicks in late October. 

A new route from Brisbane to Manila will be introduced on 28 October 2024, and additional flights are planned for Singapore and India. However, due to low demand, the airline confirmed it would suspend flights on the Sydney-Shanghai route starting on 28 July. Qantas resumed its Sydney-Shanghai service in October last year after a long pause during the Covid pandemic.

Customers can continue to travel to Shanghai and other destinations in China on Qantas flights to Hong Kong with onward connections on partner airlines. Aircraft on this route will be redirected to boost flying to other destinations across Asia with increasing demand or new tourism opportunities.

New route from Brisbane to Manila

The airline confirms it will commence four weekly flights between Brisbane and Manila in the Philippines using an A330-300 aircraft. Reservations for the new service will open this month. The airline last served the Brisbane – Manila route in 2013.

The direct Brisbane—Manila flights are in addition to the airline’s existing daily service from Sydney and will add more than 100,000 seats annually between Australia and the Philippines.

Additional flights to Singapore and India

Qantas will increase flying to Singapore by around 10%, offering more than 2,500 additional seats per week between Australia and the Lion City.

Sydney to Singapore will increase from 14 to 17 weekly return flights starting 11 December 2024.

Brisbane to Singapore will increase from seven to nine return flights per week from 27 October 2024. This is timed to improve connectivity with Qantas’ daily service from Singapore to London, reducing overall travel time to Heathrow by around four hours.

Flights from Sydney to Bengaluru in India will also increase from five per week to daily to accommodate strong demand during the peak holiday season. The extra flights will operate between mid-December 2024 and late March 2025, adding over 12,000 seats between the two cities over the four-month period.

Tickets for the additional flights are available for sale at qantas.com. 

Qantas International CEO Cam Wallace commented: “Since Covid, the demand for travel between Australia and China has not recovered as strongly as expected. In some months, our flights to and from Shanghai have been operating around half full.

“That’s why we’ve decided to suspend this route and boost flights to other popular destinations with a new route from Brisbane to Manila and additional flights to Singapore and Bengaluru. This will create more choices for our corporate and leisure customers and make it even easier for them to access the places they need to travel to in Asia.

“We’ll continue to maintain a presence in China through our partners and our existing flights to Hong Kong, and we look forward to returning to Shanghai in the future.”

Brisbane – Singapore increases from seven to nine weekly using A330-200s and A330-300s.

Flight QF051 departs Brisbane (BNE) at 1035 and arrives in Singapore (SIN) at 1645 (daily flights).
Flight QF053 departs BNE at 1540 and arrives in SIN at 2150 (Friday and Sunday).

Flight QF052 departs SIN at 1940 and arrives in BNE at 0530+1 (daily)
Flight QF054 departs SIN at 2340 and arrives in BNE at 0920+1 (Friday and Sunday)

Flights on the Sydney – Bangalore route, effective 12 December 2024, increase from five to seven weekly using an A330-200.

As of 30 October, Sydney – Singapore direct flights will increase from seven to eight weekly, A330-300. A second round of increases from eight to 10 weekly flights will kick in on 14 December. 

BWH welcomes Miss Earth Air

BANGKOK, 15 May 2024: BWH Hotels (BWH), a leading global hospitality network comprising WorldHotels, Best Western Hotels & Resorts and SureStay Hotels, welcomed Yllana Marie Aduana, one of Southeast Asia’s most inspiring women and the current reigning “Miss Earth Air” to Best Western Ratchada Hotel, its stylish hotel in the heart of Bangkok.

Aduana visited the Thai capital to receive her latest honour at the Thailand International Leadership Awards 2024, hosted on 27 April. She was recognised for her exceptional contributions as ‘Asia’s Most Empowered Young Woman Environmentalist Icon’ and received the prestigious ‘Exceptional Crowned Beauty Education Advocate Award of The Year.’

This marks the latest honour for Aduana, who won the Miss Philippines Earth title in 2023. A committed conservationist and social campaigner, she co-founded ‘Edukasyon for Every Juan’, a non-profit organisation that promotes environmental education.

“Through our ‘Earth, People, Community’ initiative, BWH shares a deep commitment to eco-friendly and community-focused operations. This ethos runs through our entire business. I am delighted that  Aduana, a pioneer of sustainable change and empowerment, has recognised this and chosen to stay with us,” said BWH Hotels Managing Director – Operations Rodney Simpson.

To book your stay with BWH Hotels in Asia, please visit bestwesternasia.com.

Tourism NZ hires marketing manager for India

INDIA, 15 May 2024: Tourism New Zealand has immediately named Ratul Ghosh, a tourism marketing specialist, as its Trade Marketing Manager for India. 

Ratul Ghosh.

With over a decade of diverse experience spanning e-commerce, debt syndication, trade and investment, and tourism, Ghosh brings a wealth of expertise in customer-facing roles, with sales, marketing, and strategy at the core of his career.

His professional journey includes notable contributions to fostering international relationships and promoting tourism initiatives. During his tenure with the Government of Western Australia, he was pivotal in maintaining sister-state relationships with Andhra Pradesh. His outstanding achievements led to his appointment as the first in-market Tourism Western Australia (TWA) representative in India, where he served for four years.

Promoting tourism extended to his subsequent role with THRS Travel & Hospitality Representation Services, where he focused on sales and marketing initiatives for luxury properties worldwide, including Relais Chateaux and The Set Collection of hotels.

Thai Vietjet rings the bell on zero fares

BANGKOK, 15 May 2024: Vietjet is catching our attention by “ringing the bell” to promote its latest offer; zero fares on all domestic and international flights from Thailand.

The THB zero fares (excluding taxes and fees) are open for bookings until 17 May 2024. The travel period runs from 1 June 2024 to 28 February 2025. 

The zero-cost tickets apply to Thai Vietjet’s entire domestic flight network from Bangkok (Suvarnabhumi) to Chiang Mai, Chiang Rai, Phuket, Krabi, Hat Yai, Surat Thani, Udon Thani, Khon Kaen, and Ubon Ratchathani and its cross-country routes connecting Phuket to Chiang Mai, as well as Thai Vietjet’s international network from Bangkok (Suvarnabhumi) to Vietnam, China, Fukuoka, Phnom Penh, Singapore, Taipei, and from Chiang Mai to Osaka. You can book the fares on all of the airline’s distribution channels and socials, such as www.vietjetair.com, the mobile app “Vietjet Air”, via Facebook at www.facebook.com/VietJetThailand by clicking the “Booking” tabs. Payment can be made with ‘True Money Wallet’ and international debit/credit cards.

Thai Vietjet operates 11 domestic routes, including flights from Bangkok (Suvarnabhumi) to Chiang Mai, Chiang Rai, Phuket, Krabi, Udon Thani, Hat Yai, Khon Kaen, Ubon Ratchathani, and Surat Thani, cross-country flight from Phuket to Chiang Mai. The airline is expanding its international flight network to destinations across Asia-Pacific, connecting Thailand with Vietnam, China, Singapore, Cambodia, Japan, Taiwan and other top destinations.

Air Astana upgrades Nomad Club

SINGAPORE, 15 May 2024: Air Astana will introduce improvements to the Nomad Club frequent flyer programme effective 17 May, based on an analysis of passenger feedback. It marks an important milestone in the programme’s development.

The methodology for point allocation in the Nomad Club programme has been restructured as part of the comprehensive update. Instead of per-flight distance, points will now be allocated based on the expenditure per fare. In addition, the process for making bookings utilising earned points will be improved, with direct accessibility using only one click on the airline’s website homepage. Additionally, flight load will dynamically adjust the minimum threshold for acquiring award tickets or upgrades.

During the transition period from 17 to 20 May 2024, Nomad Club services, including those at check-in, the reservation centre, sales offices, the website and the app, will be temporarily suspended. From 21 to 25 May 2024, access to personal accounts may be restricted due to the ongoing corporate website upgrade. 

Air Astana aims to conclude the programme’s transformation by the end of summer, and new privileges available to Nomad Club members will be announced later. 

Air Astana’s Nomad Club frequent flyer loyalty programme was launched on 1 December 2007 and currently has 600,000 members in 155 countries. It offers four membership tiers: Blue, Silver, Gold and Diamond.