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Dusit recruits South Asia partners

BANGKOK, 30 September 2024: Dusit International, one of Thailand’s leading hotel and property development companies, has signed a strategic partnership agreement with Paljor Global Corp Private Limited, a leading Nepalese investment firm and luxury carpet manufacturer, to seek opportunities to introduce Dusit’s diverse offerings in Nepal and throughout South Asia. 

Building on their successful collaboration at Dusit Princess Kathmandu — owned by Paljor Global Corp and managed by Dusit International — the partnership aims to leverage Paljor Global Corp’s strong presence in the South Asian market to identify and secure hotel projects for management by Dusit Hotels and Resorts, establish distribution channels for Dusit Foods, and collaborate on hospitality education initiatives through Dusit Hospitality Education.

(From left): John Lohr, Executive Director of External Affairs, Dusit Thani College; Siradej Donavanik, Vice President – Development (Global), Dusit International; Gilles Cretallaz, Chief Operating Officer, Dusit International; Dorje Gyalsten Lama, Chairman, Paljor Global Corp Private Limited; Dolma Tsering Lama, Managing Director, Paljor Global Corp Private Limited; Manisa Mitpaibul, Managing Director, Dusit Foods.

Alongside Dusit Princess Kathmandu, Dusit International also operates the luxury Dusit Thani Himalayan Resort Dhulikhel in Nepal. Both properties opened in July last year. In the hospitality sector, Paljor Global Corp also owns Hotel Tibet Pvt Ltd, Hotel Tibet International Pvt Ltd, and Yakety Yak Hostel, Kathmandu. 

To further Dusit’s presence in the country, Paljor Global Corp will leverage its network to find opportunities for Dusit’s established brand lineup that includes Dusit Thani (luxury), dusitD2 (lifestyle/midscale), Dusit Princess (midscale), Dusit Suites (upscale/long stay), and ASAI Hotels (affordable lifestyle), as well as recently launched brands Devarana – Dusit Retreats (wellness luxury), and Dusit Collection (bespoke luxury). Beyond Nepal, Paljor Global Corp will actively seek hotel projects for Dusit’s brands in Bangladesh, Myanmar, Sri Lanka, Tibet, Bhutan, and northeast India.

Additionally, Paljor Global Corp aims to collaborate with Dusit’s hospitality education institutions, including Dusit Thani College, which offers a competency-based curriculum rooted in industry-driven learning, and The Food School, Thailand’s first multinational culinary school, to develop and launch a vocational education programme that will help to elevate the next generation of hospitality professionals and empower them to build successful and fulfilling careers.

Dusit and Paljor Global Corp will also seek opportunities for Dusit Gastro, a subsidiary of Dusit Foods, to bring its various products to the hotel, restaurant, café, and catering industry in Nepal. Dusit Gastro sources premium ingredients such as organic rice from small-scale farms in northeastern Thailand and offers high-quality ready-to-cook products, including curry pastes, par-baked pastries, and innovative frozen items. 

Leveraging the growing number of Nepalese tourists to Dusit’s home base of Thailand, Paljor Global Corp also aims to create travel packages that include stays at Dusit Hotels and Resorts and visits to local attractions. 

“This strategic partnership underscores Dusit’s commitment to South Asia and its ability to leverage strong local partnerships to drive growth and innovation in the hospitality industry,” said Dusit International Chief Operating Officer Gilles Cretallaz. “By joining forces with a trusted partner like Paljor Global Corp, we are confident in delivering exceptional hospitality experiences that resonate with the local market and contribute to the region’s economic development. Together, we will create lasting memories, inspire future generations, and bring food products to market that sustainably meet the needs of the industry.”

Paljor Global Corp Private Limited Chairman Dorje Gyalsten Lama said: “We are thrilled to deepen our collaboration with Dusit International and expand our shared vision across South Asia. By exploring opportunities for Dusit’s exceptional hospitality, education, and culinary offerings, we aim to enhance the lives of guests, students, and communities and set new benchmarks for service and sustainability in Nepal and the region. This collaboration reinforces our commitment to creating meaningful experiences that uplift lives and inspire future generations.”

Paljor Global Corp Private Limited Managing Director Dolma Tsering Lama said: “Together with Dusit Education and Dusit Foods, we aim to make a significant impact. This partnership is not just about expansion; it’s about enhancing lives through education and culinary excellence.”

For more information, visit dusit-international.com.

Speakers line up for Aviation Future Week

SINGAPORE, 30 September 2024: Emirates and the Museum of the Future have revealed details of the agenda and speaker lineup for the Aviation Future Week, which will take place from 15 to 17 October in Dubai.

Emirates Airline Deputy President and CEO Adel Al Redha said: “We have an incredible lineup of over 30 speakers and experts from across aviation and aerospace, airfreight and logistics, Maintenance, Overhaul & Repair (MRO); heavy hitters from different corners of the tech industry as well as academics, reflecting the broad range of topics that Aviation Future Week will cover. Participants can look forward to an agenda that promises to deliver insightful discussions, informative panel sessions, and interactive workshops, delving deep into topics that are at the top of their minds for the future of our industry.” 

His Excellency Khalfan Belhoul, Chief Executive Officer at Dubai Future Foundation, said: “Aviation Future Week serves as a pivotal platform to highlight the latest advancements and opportunities within the aviation sector.

His Excellency added: “Both Emirates and the Museum of the Future seek to host global discussions shaping this critical industry’s future. Moreover, this event aims to support the integration of advanced technologies in enhancing service efficiency and craft growth strategies for the aviation sector in both the short and the long term.”

Day 1

Aviation Future Week’s first day spotlights the passenger journey and addresses operational challenges amidst a backdrop of strong global demand. His Excellency Abdulla Bin Touq Al Marri, UAE Minister of Economy, will headline the opening, followed by a keynote by His Excellency Dr Thani Bin Ahmed Al Zeyoudi, UAE Minister of State for Foreign Trade. Abdel Wahab Teffaha, Arab Air Carriers Organization (AACO) Secretary General, will then touch on balancing traffic demand with innovative passenger solutions and elevated on-ground experiences.

The first panel will focus on optimising traffic demand in an environment of saturated airports and constrained supply chains. Ghaith Al Ghaith, Chief Executive Officer of flydubai; Adel Al Ali, Chief Executive Officer Air Arabia and Wouter Van Wersch, Executive Vice President of Airbus International will kickstart the dialogue around their long-term vision for air traffic capacity.

Werner Vogels, Amazon’s Chief Technology Officer, will participate in a fireside chat to discuss the company’s approach to automation, biometrics and real-time data, aimed at creating seamless passenger journeys.

Airport leaders, including HE Khalifa Al Zaffin, Executive Chairman Dubai Aviation City Corporation; Ayman AboAbah, CEO Riyadh Airports; Server Aydın, Chief Digital Services and Commercial Officer at iGA Istanbul Airport; Omar Binadai, Chief Technology and Infrastructure Officer at Dubai International and  Nicolas Vandable, Head of Airline Relations, Projects & Development, Director Smart Airport Programmes at Paris-CDG Airport will tackle the topic of airport infrastructure modernisation and the next wave of future technologies promising a frictionless on-ground experience.  

Participants will hear about the future of aircraft cabins and onboard connectivity and communications from CEOs at Recaro, Thales, Panasonic Avionics and Viasat.

Day 2

The second day of Aviation Future Week will delve into airfreight and logistics and MRO developments in the region. The day will begin with a fireside chat featuring His Excellency Khalfan Belhoul, who will shed light on Dubai Future Foundation’s key role in driving the future of aviation and logistics in Dubai. This will be followed by a focus on the dynamic global landscape of freight and logistics and factors impacting demand, as well as digitisation, to be discussed with Nadeem Sultan, Senior Vice President Cargo Planning & Freighters at Emirates; Ram Menen, founding team member at Emirates SkyCargo and Hamdi Osman, Chairman and CEO Solitaire Group.

Confirmed speakers from Rolls Royce, GE Aerospace, Safran Cabin, Jamco and Joramco will also unpack efforts underway around sharpening the precision and effectiveness of MRO in the region through next generation technologies.

Day 3

The third and final day will navigate the nascent potential of Web3, AI and XR to drive workflow efficiencies and optimise service delivery for the industry. 

The first panel will explore customer feedback strategies using automation and utilising insights to make data-informed decisions with the aim of enhancing service levels. Senior executives leading digital and innovation teams at Avis Budget Group, Emirates Skywards, Etihad Airways and Vision-Box will share how they are scaling up their customer experience strategies. 

The final panel includes academics at Manchester Metropolitan University, as well as Microsoft Solutions, Whoop and Emirates’ HR leadership who will share their experiences and outline potential use-cases around combining the power of XR and Gen AI to streamline aviation workflows.

Spaces are limited to attend panel sessions. For more information about Aviation Future Week, including registration details, visit https://aviationfutureweek.ae/.
For information on the airline or to make a booking, visit www.emirates.com.

Anantara wins Michelin keys

BANGKOK, 30 September 2024: Anantara Golden Triangle Elephant Camp & Resort won the Michelin Two Key distinction, one of only 19 hotels in the country to achieve this accolade. 

In addition, Anantara Siam Bangkok Hotel, Anantara Lawana Koh Samui Resort, and Anantara Hua Hin Resort joined the 31 hotels and resorts awarded the MICHELIN One Key distinction, making Anantara the most recognised luxury hotel brand in this year’s Michelin Guide Thailand.

Anantara Golden Triangle Elephant Camp & Resort.

Michelin’s hotel selection includes over 5,000 hotels worldwide.

Coined “an exceptional stay,” Anantara Golden Triangle Elephant Camp & Resort is located in the heart of the Golden Triangle, where the borders of Thailand, Laos, and Myanmar converge.

The Michelin Guide describes the resort as “ageless and unspoiled.” It sits amidst 160 acres of bamboo forest, rice paddies, countryside, and indigenous gardens and is home to Asia’s premier elephant camp and sanctuary. 

Float-out fit for a Princess

SINGAPORE, 30 September 2024: Princess Cruises celebrated a major construction milestone last week as its second Sphere-Class vessel, Star Princess, completed its traditional maritime float-out ceremony at the Fincantieri Shipyard in Monfalcone, Italy.

The new ship will now transfer to the outfitting quay, where construction will continue in anticipation of her autumn 2025 debut.

L-R: Gennaro Arma, Star Princess Captain; Cristiano Bazzara, Fincantieri Shipyard Director; Chiara Del Vecchio, Sun Princess Madrina; John Padgett, Princess Cruises President; Remco Buis, Princess Cruises Senior Vice President, Marine Operations; Nick Nash, Princess Cruises Commodore and Star Princess Captain.

Star Princess’ inaugural sailing is set for 4 October 2025 when the ship will depart from Barcelona on an 11-day Mediterranean roundtrip cruise, visiting six ports such as Marseille, Rome, Naples, Sicily, Gibraltar and Cartegna (Spain).  

The ship will then sail a seven-day cruise in the Mediterranean on 15 October before embarking on a 14-day transatlantic crossing to Fort Lauderdale (Florida, USA) on 22 October where she will commence her inaugural season in the Caribbean. Voyages for the inaugural season of Star Princess are on sale now.

Star Princess joins her sister, Sun Princess, as the largest ship ever built for Princess at 178,000 tons and carrying 4,300 guests in more than 2,000 staterooms across 21 decks. It is also the second in the new Sphere-class of ships for Princess and will be powered by liquefied natural gas (LNG).

Honouring the hundreds-year-old seafaring custom, the float out celebrates the first time the superstructure of a new ship meets water for the first time. Third Engineer Chiara del Vecchio, who currently works aboard Sun Princess, served as the brand’s madrina and became the first member of the Princess technical team to hold this time-honoured role.

AI upgrades London flights to A350s

DELHI, 30 September 2024: Air India has enhanced its service on the Delhi-London route by introducing the Airbus A350s-900s that serve the route twice daily. 

Air India flies 17 weekly services on the Delhi-London (LNR) route using A350s for 14 flights and Boeing 787-8 for the remaining three flights weekly.

The airline plans to expand its A350 services to the US and other international destinations. This marks a significant step in the airline’s ongoing transformation under the ‘Vihaan.Ai’ initiative, which aims to elevate the passenger experience on all long-haul routes.

Air India’s flagship carrier, the A350, includes a fresh three-class configuration: 28 private suites with full-flat beds in business, 24 seats in a dedicated Premium Economy cabin offering extra legroom and other enhancements, and 264 latest-generation seats in economy. 

All seats on the A350 come with the latest-generation Panasonic eX3 in-flight entertainment system and HD screens that offer more than 3000 hours of entertainment content from around the world in 13 international and 8 Indian regional languages with a specific category for 100+ hours of content for kids, which will shortly be complemented by onboard Wi-Fi*.

Guests in business and premium economy will also enjoy updated amenity kits exclusively designed by Ferragamo and TUMI, as well as Air India’s new soft product – Vista Verve – with new chinaware, tableware, glassware and bedding.

Air India has initiated its refit programme, starting with its A320neo, which will be upgraded to a three-cabin configuration. The refit will introduce eight business class seats, 24 extra-legroom seats in premium economy, and 132 economy class seats on the A320neo. 

Enhanced features would include new seats, carpets, curtains, and upholstery, as well as cabin lighting, spacious legroom, increased seat pitch, portable electronic device (PED) holders, and USB ports. 

The airline will also enhance the travel experience with exclusive lounges at major international hubs, including New Delhi, Mumbai, Dubai, London, New York, and San Francisco.

Scoot boosts Northern Winter Season flights

SINGAPORE, 30 September 2024: Scoot, Singapore Airlines’ low-cost subsidiary, has announced adjustments to its network in anticipation of stronger demand during the northern winter season.

From November 2024, extra weekly flights will be mounted to Chiang Mai (up from 10 to 11) and Hanoi (up from five to six).

Scoot will increase flights to destinations operated by the Embraer E190-E2 aircraft.

From December 2024, services to Perth will increase from 13 to 14 weekly. Services to Melbourne will also increase from 12 to 13 weekly and twice daily from January 2025. 

In addition, three more weekly flights will serve Seoul (Incheon) via Taipei, making it a daily service. Similarly, services to Tokyo (Narita) via Taipei will also increase from 12 to 14 weekly.

Within Southeast Asia, Scoot will increase flights to destinations operated by the Embraer E190-E2 aircraft. These include Davao, which will increase from seven to nine times weekly, and Balikpapan and Makassar, which will each increase from three to four weekly.

More recently, Scoot started operating daily services to Subang in Malaysia on 1 September 2024 and launched operations to Kertajati (Greater Bandung) in Indonesia on 28 September 2024. It will start flights to Malacca in Malaysia on 23 October 2024. Scoot confirms it will suspend flights to Ningbo effective 26 October 2024.

Scoot Chief Commercial Officer Calvin Chan said, “We are happy to announce more flights to popular destinations such as Australia, Japan, and South Korea in the northern winter season to cater to higher demand, especially during the holidays and festive season.”

Thai AirAsia X back at DMK hub

BANGKOK, 30 September 2024: Thai AirAsia X (XJ) will switch all of its flights to Don Mueang Airport (DMK) effective 1 October, ending split operations between DMK and Suvarnabhumi Airport (BKK). 

The airline says the move will make it more more convenient for passengers with “faster immigration clearance through Thai AirAsia and Thai AirAsia X’s main hub in Bangkok-Don Mueang (DMK). It will smooth connecting flight transfers between domestic flights and the medium-haull flights on Thai AirAsia X that serves Asia-Pacific destinations.

Thai AirAsia X guests travelling on Monday (30 September) and Tuesday (1 October 2024) to Tokyo, Osaka, Sapporo, Nagoya, Seoul, Shanghai and Sydney are recommended to review their flight schedules to avoid issues during the transition.

Flight Schedule 30 September – 1 October 2024

Thai AirAsia X (XJ)

LH names new Asia Pacific VP

SINGAPORE, 30 September 2024: Lufthansa Group confirms Felipe Bonifatti’s appointment as Vice President of Asia Pacific and joint Ventures East. 

Based in Singapore’s Lufthansa Group regional headquarters, Bonifatti will lead all commercial activities, including joint venture sales, in the Asia Pacific region, effective 1 November  2024.

Photo credit: Lufthhansa Group. Felipe Bonifatti.

He is currently the Senior Director of South America & Caribbean, based in Sao Paolo, Brazil.

His aviation career began in 1992, and he has held various senior positions with Lufthansa Group across Latin America, Africa and the Caribbean. 

Appointed General Manager of Equatorial Guinea and Sao Tome and Principe, Bonifatti was subsequently promoted to General Manager of Colombia, Ecuador, and Peru.

Subsequently, he was appointed General Manager of Central America & the Caribbean, where he successfully opened Lufthansa Group’s first operation in Central America. Further promotions led to Bonifatti assuming the positions of Senior Director and Head of Sales Mexico, Central America & Caribbean.  

Emirates boosts flights to South Africa

DUBAI, 27 September 2024: Emirates is adding a fourth daily flight on the in-demand route to bring even more choice, connectivity, and premium travel options to Johannesburg. 

This follows the announcement of the second daily A380 between Dubai and Johannesburg, launched on 1 September. This reaffirms South Africa’s importance to the airline’s extensive global network. 

The fourth daily service will begin on 1 March 2025 and will be operated on a three-class Boeing 777-300ER. It will offer an additional 708 seats in and out of South Africa’s largest and busiest international airport every day, broadening options for leisure and business travellers alike. 

Flight EK767 will depart Dubai at 0010, arriving in Johannesburg at 0620. 
Flight EK768 will depart Johannesburg at 1015, arriving in Dubai at 2015.

It expands the airline’s schedule to introduce a morning departure from Johannesburg. 

Emirates Deputy President and Chief Commercial Officer Adnan Kazim, said: “South Africa has long been a highly popular destination for leisure and business travellers connecting to and through Dubai, and the fourth daily flight enables us to serve better the growing demand for travel to and from the market. We want to thank the South African authorities for their partnership and support in securing this new service, which reinstates the capacity we offered South Africa pre-pandemic, with 49 weekly flights across three gateways. As we reflect on nearly three decades of operations in the market, we remain committed to driving inbound travel to South Africa, supporting the government as they aim to make tourism the leading economic contributor and vehicle for transformation, and encouraging more inwards investment to the country.” 

The fourth daily flight further supports connectivity across Emirates’ global network of over 140 destinations, optimising schedules to key destinations including Dubai, Thailand, and India, as well as European hotspots such as the UK, France, the Netherlands, and Germany. 

Customers taking advantage of the expanded Emirates schedule to Johannesburg can reach a further 60 regional points in Africa via codeshare and interline agreements with four key partners. 

Emirates and South African Airways first established a codeshare arrangement in 1997, and it remains one of the oldest partnerships in the airline’s history, enabling frictionless, single-ticket travel to and from all three South African gateways, including 12 destinations via Johannesburg. Unlocking greater connectivity, 

Emirates’ codeshare with Airlink opens up 44 regional cities, while its interline agreement with Cemair provides access to exclusive leisure points such as Margate and Plettenberg Bay. Similarly, the agreement with FlySafair enables travel to domestic points such as Port Elizabeth, East London and George. 

These partnerships provide greater connectivity for passengers across Africa to access Emirates’ world-class products and services while also enabling international travellers to explore more of Africa seamlessly. 

In addition to enhancing passenger travel, the new flight increases cargo capacity in and out of South Africa, offering 300 tonnes via the belly of the Boeing 777 weekly. Emirates SkyCargo, the airline’s freight division, uplifts key commodities, including fresh fruit and vegetables, chilled meat, dairy, seafood and fresh cut flowers, further stimulating the economy and connecting South African businesses with their global customers quickly, reliably and efficiently. The new flight provides additional opportunities to move goods to key destinations, such as London, Madrid, Kuwait, Hong Kong and, of course, Dubai, via the airline’s multi-vertical specialised product portfolio.  

In the last 29 years, Emirates has established itself as a long-term partner of South African aviation, tourism and trade since the inaugural flight to Johannesburg in June 1995. Since then, the airline has scaled operations, increased frequencies and gateways to Cape Town and Durban and served over 20 million passengers to and from the market. In October 2011, Emirates first deployed its flagship A380 to Johannesburg, bringing the airline’s world-class products and services to South Africa, and now offers two daily flights from Johannesburg on the iconic double-decker aircraft. 

For airline information and to book a flight, visit www.emirates.com

WTD: Call for Tourism and Peace

MADRID, 27 September 2024: The World Committee on Tourism Ethics (WCTE), an impartial body reporting directly to the World Tourism Organisation (UN Tourism) General Assembly, welcomes the decision to designate “Tourism and Peace” as the theme for World Tourism Day 2024, which will be celebrated today 27 September.

Following deliberations, the World Committee on Tourism Ethics (WCTE) released a statement earlier this week saying the World Tourism Day theme is “particularly timely in light of the current global climate of conflict and division.”

World Tourism Organisation (UN Tourism) Secretary-General Zurab Pololikashvili.

Recognising tourism’s significant influence in fostering cross-cultural understanding as a foundation for peace and sustainable development, the Committee reaffirms the “vital role of tourism as a catalyst for peace, mutual understanding, and friendship among people worldwide.”

The statement supports the World Tourism Organisation (UN Tourism) Secretary-General Zurab Pololikashvili, who said on the eve of World Tourism Day, “Building peace is a conscious, bold, and even radical act.” 

Guided by Article 1 of the UN Tourism Global Code of Ethics for Tourism, the Secretary-General calls “for all efforts to support peace negotiations in conflict-affected destinations, adhering to the fundamental principles of the United Nations Charter.”

The World Committee on Tourism Ethics interprets, implements, and evaluates the provisions of the UN Tourism Global Code of Ethics for Tourism, promotes its ethical principles, and monitors the private sector’s practical application.

“Tourism should always serve as a reminder of the importance of dialogue, peace, tolerance and mutually beneficial interactions between people and countries.”

Since 1980, the United Nations World Tourism Organization has celebrated World Tourism Day as an international observance on 27 September. This date was chosen as, on that day in 1970, the Statutes of the UNWTO were adopted. 

See the UN Tourism Secretary General’s video to mark WTD 2024:

Here are some of the most prominent security hotspots worldwide that threaten global peace and the secure environment mandatory for international tourism to prosper and grow economies. 

The Middle East: This region has been plagued by conflict for decades, with ongoing wars in Syria, Yemen, and Libya, as well as tensions between Israel and Palestine leading to the disastrous military escalation in the Gaza Strip and neighbouring Lebanon.

Africa: Many African countries, including the Democratic Republic of Congo, South Sudan, and Somalia, are grappling with conflict.   

South Asia: The region faces several challenges, including the Kashmir dispute between India and Pakistan and tensions in Afghanistan.

Eastern Europe: The ongoing conflict in Ukraine and tensions between Russia and Western countries have made Eastern Europe a major security hotspot.