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Oneworld opens its first branded lounge

HONG KONG, 29 January 2024: Oneworld Alliance unveiled its first-ever fully branded dedicated airport lounge in Seoul, Cathay Pacific announced last week. 

The new Oneworld lounge opens as the global airline alliance prepares to celebrate its 25th anniversary later this year.

Oneworld Alliance unveils its first-ever fully branded dedicated airport lounge in Seoul.

​To launch its first branded lounge, Oneworld collaborated with global aviation ground services provider Swissport. Situated in Terminal 1 of Incheon International Airport, the lounge covers  555 sqm and can cater for up to 148 customers. 

Incheon International Airport is served by seven Oneworld member airlines: American Airlines, Cathay Pacific, Finnair, Malaysia Airlines, Qantas, Qatar Airways and SriLankan Airlines. Between them, these Oneworld member airlines operate more than 60 weekly flights to Seoul, connecting the Korean capital with more than 900 destinations worldwide.

The new lounge is open daily between 0730 and 2345 and welcomes Cathay Diamond and Gold, and Oneworld Emerald and Sapphire members, first and business class customers when travelling with any Oneworld member airlines, as well as Cathay Silver members travelling on Cathay Pacific flights.

Cathay chief customer and commercial officer Lavinia Lau commented: “For Cathay Pacific, it is meaningful to see this first alliance lounge opened in Korea, a market that has always been very important to us. With the opening of this fantastic new lounge, we are sure that the whole customer experience provided by Oneworld will be elevated as it allows our customers and members to really relax and enjoy themselves in such a comfortable, colourful, and vibrant environment before taking their flights on any of the oneworld airlines.”

Vietjet expands China network

BANGKOK, 29 January 2024: Vietjet expands its flight network between Vietnam and China by launching direct services between Ho Chi Minh City and Chengdu on 10 February, following the December launch of daily HCMC-Shanghai flights. 

The daily Ho Chi Minh City – Chengdu flight starts on 10 February from Ho Chi Minh City’s Tan Son Nhat International Airport at 1910 (local time) and lands in Chengdu Tianfu International Airport (TFU) at 0015 the following morning (local time). The flight from Chengdu depart at 0050 (local time) and arrives in Ho Chi Minh City at 0355 (local time).

Vietjet’s standard promotion offering zero fares (*)  is up for grabs at www.vietjetair.com or the Vietjet Air mobile app for the travel period 10 February to 30 March 2024.

Chengdu, the capital city of Sichuan province in southwest China, is a dynamic metropolis known for its rich history and vibrant culture. The new route is expected to cater to the increasing demand for travel between the two countries, allowing passengers to explore the diverse attractions, culinary delights, and natural wonders Vietnam and China offer.

Vietjet continues to expand its presence in China. It recently commenced direct services to  Shanghai, Hangzhou and Guangzhou to Bangkok, Thailand. 

(*) Excludes taxes and fees.

ANA plans flights to Sweden

SINGAPORE, 29 January 2024: ANA plans a direct service from its major Japanese hub at Tokyo Haneda to Stockholm Arlanda Airport in Sweden.

The direct route is due to start with the airline’s northern hemisphere winter schedule that runs from the end of October 2024 to 31 March 2025.

ANA (All Nippon Airways), a member of Star Alliance and the largest provider of scheduled passenger services on the domestic and international market to and from Japan, says the new route will serve as an important connection to the Japanese capital and cities in North Asia.

Japan is Sweden’s second-largest trading partner in Asia, with close to 150 Swedish companies – both major corporations and start-up companies – operating in Japan, the world’s third-largest economy. Sweden, in turn, is Japan’s largest Nordic export market, and roughly 180 Japanese companies have operations in Sweden.

ANA, a member of Star Alliance since 1999, has joint venture agreements with United Airlines, Lufthansa German Airlines, Swiss International Airlines and Austrian Airlines.

CX passenger traffic soars in 2023

HONG KONG, 29 January 2024: Cathay Pacific surpassed the milestone of carrying more than 20 million passengers during 2023, which compares with about 3 million passengers carried for the whole of 2022.

The airline released the latest traffic figures for December 2023 and also the full year of 2023 for the Cathay Group, comprising Cathay Pacific and HK Express, 

Cathay Pacific carried 1,779,457 passengers in December 2023, an increase of 122.1% compared with December 2022. The month’s revenue passenger kilometres (RPKs) increased 89.3% year-on-year. Passenger load factor decreased by two percentage points to 81.2%, while available seat kilometres (ASKs) increased by 94% year-on-year. 

In the entire year of 2023, passengers carried increased by 541.5% against a 326.8% increase in ASKs and a 396.8% increase in RPKs, compared with 2022.

Chief customer and commercial officer Lavinia Lau said: “December traditionally marks the peak travel season, and we saw many customers take advantage of the extended Christmas holiday to travel, resulting in strong demand for travel services throughout the month. There was an overwhelming demand for travel to short-haul leisure destinations, with Japan and Southeast Asia being especially popular.

“We saw good demand for travel from the United States and the Southwest Pacific in the first half of December. The demand for travel from the United Kingdom was particularly strong as it coincided with the peak period for international students returning to Hong Kong. Furthermore, our seasonal Christchurch service, which resumed last month, was popular among Hong Kong customers and stimulated transit traffic to and from the Philippines and the United Kingdom.”

Outlook 

“As a Group, we made significant progress in our rebuild journey in 2023. As we look ahead to 2024, we remain committed to working towards fully rebuilding our flights to deliver the high-quality and reliable services that Hong Kong deserves. Despite the ongoing challenges affecting the entire global aviation industry, we are prepared to face them, as always, with determination.

“The Lunar New Year is approaching, and this will mark another peak travel period when people celebrate and visit loved ones. We anticipate strong demand from late January until the Lunar New Year holiday ends. We are delighted to announce that our popular Barcelona service will resume in June, and we look forward to welcoming customers onboard.”

China and Singapore open visa-free travel

SINGAPORE, 29 January 2024: China and Singapore have green-lighted 30-day visa-free entry for their citizens, starting 9 February 2024, a day before the Golden Week holidays. 

The bilateral visa-free entry policy extends to both leisure and business travellers. Still, Singapore’s visa-free agreement with China should boost inbound travel from China to reach pre-pandemic levels this year.

Photo credit: FCM Travel https://www.fcmtravel.com/en 

The mutual 30-day visa-exemption arrangement between Singapore and China PRC follows their agreement at the 19th Joint Council for Bilateral Cooperation meeting on December 7, 2023. It was subsequently affirmed through an exchange of diplomatic notes between Singapore and the PRC, setting the stage for a launch on 9 February.

Holders of ordinary passports issued by the People’s Republic of China (PRC) will be exempted from visa requirements for a stay of up to 30 days in Singapore. There will be no refund of the visa processing fee for those who applied earlier.

Holders of ordinary passports issued by Singapore will be exempted from visa requirements for a stay of up to 30 days in the PRC. 

In a statement released last week, a leading business travel firm, FCM Travel Asia, said it “foresees an increase in business travel as China and Singapore” once the 30-day visa-free entry agreement takes effect on 9 February.

 FCM Greater China general manager Calvin Xie commented: “It has been a year since China, one of the top markets in the world for business travel spending, re-opened its borders since the pandemic. 

“We have been looking forward to easing visa requirements between China and Singapore as China has been Singapore’s largest trading partner since 2013, with bilateral trading volume at USD55.6 billion for the first half of 2023. 

“Chinese companies are also expanding their footprints globally with notable success in Southeast Asia, and with Singapore known as a regional tourism hub for both companies and tourists, we foresee an increase in business travel,” Xie concluded.

Swiss-Belhotel opens airport hotel

JAKARTA, 26 January 2024: Swiss-Belhotel celebrated the opening of Swiss-Belhotel Airport Yogyakarta in Kulon Progo, DI Yogyakarta province, on 21 January 2024, marking a significant addition to the company’s expanding portfolio.

The latest addition gives the hotel group 82 hotels under its management in Indonesia.

Located a five-minute car transfer from Yogyakarta International Airport, the hotel features 167 rooms, offering three room types — deluxe covering 30 sqm, family (58 sqm), and suite (62 sqm).

Other facilities include a Swiss-Kitchen restaurant, a lobby lounge and an outdoor swimming pool on the 10th floor with views of Kulon Progo Region. A sky lounge and fitness centre with a spa will open during the second quarter of 2024.

To mark the opening, Swiss-Belhotel Airport Yogyakarta offers special rates starting at IDR7000,000 net per night for deluxe rooms, including breakfast for two persons, early check-in at 1000, free SBEC membership, welcome snacks and free shuttle service to the airport.

Early birds catch ITB Asia discount

SINGAPORE, 26 January 2024: Messe Berlin (Singapore) has released a handy guide to the 17th edition of ITB Asia and its co-located shows, Mice Show Asia and Travel Tech Asia.

ITB Asia, co-located with MICE Show Asia and Travel Tech Asia, will be held from 23 to 25 October 2024 at Marina Bay Sands, Singapore.

The guide presents show statistics, past participating exhibitors and past year’s speakers to simplify essential information you need about ITB Asia and its two co-located shows.

An Early Bird rate for booth registration is available if you register your interest by 31 March 2024 and secure your preferred booth package for ITB Asia 2024 at a discounted price. All ITB Asia booth registrations are risk-free until 15 May 2024.

The annual three-day B2B trade show and convention is designed to bring together the key travel industry leaders in the region. Its performance track record with exhibitors, travel buyer response and hard statistics confirm ITB Asia is the premier meeting place for the travel trade industry to forge new partnerships and strengthen existing business relationships with the most important players in the region.

ITB Asia 2024 will be held in Marina Bay Sands in Singapore from 23 – 25 October 2024. The show is organised by Messe Berlin (Singapore) Pte Ltd.

Download the guidehttps://www.itb-asia.com/resources/ck/files/Exhibit/Event-at-a-glance-2024.pdf

Booking.com names Singapore winners

SINGAPORE, 26 January 2024: Booking.com announced the recipients of its 12th annual Traveller Review Awards earlier this week with listings for hotels, taxis and car rentals in the world’s most welcoming cities. 

Based on more than 309 million verified customer reviews, 1,484,294 accommodation properties, 449 rental car companies, and 129 taxi providers received a Booking.com Traveller Review Award in 2024. 

For the seventh year in a row, Italy is home again to the largest number of award recipients (181,012), followed by Spain (125,611), France (124,361), Germany (86,910), and the UK (74,754) jumping two spots to the fifth position. Poland (61,693), Brazil (58,788), the United States (56,014), Croatia (53,971), and Portugal (32,910).

Awards for Singapore’s hotels

Singapore has 162 accommodation partners this year that are recognised with a Traveller Review Award 2024. They received over 150,000 reviews and received an average review score of 8.5.

Some of the Singapore properties receiving a Traveller Review Award 2024:

Marina Bay Sands (Score: 9.2)
Four Seasons Hotel Singapore (Score: 9.1)
The Ritz-Carlton, Millenia Singapore (Score: 9)
The Fullerton Hotel Singapore (Score: 8.9)
The Capitol Kempinski Hotel Singapore  (Score: 8.9)
The Clan Hotel Singapore by Far East Hospitality (Score: 8.9)
Conrad Centennial Singapore (Score: 8.8)
Wanderlust by the Ultimate Collection (Score: 8.8)
Parkroyal Collection Pickering, Singapore (Score 8.8)
W Singapore – Sentosa Cove (Score: 8.7)

Land transport recognised

Booking.com recognises ground transport partners for their consistently great service and hospitality. Beyond the basics of just getting around, rental cars make it easier for travellers to explore off the beaten path, and taxis frequently provide visitors with their first interactions with local people and culture. 

This year, 449 car rental partners from 26 countries received a Traveller Review Award. Spain (84) tops the list again with the most car rental companies being recognised, followed by Italy (74), Portugal (47), Greece (42) and the US (28).

In gratitude for all the warm welcomes and seamless pick-ups, 129 taxi partners are also receiving an award with Italy (17) and Spain (12) leading the pack. Singapore garnered (2) awards for the first time ever.

Based on the share of accommodation providers receiving a Traveller Review Award 2024* here is the list of the Most Welcoming Places on Earth.

2024’s Most Welcoming Cities on Earth

Arraial d’Ajuda, Brazil
Ermoupoli, Greece
Viana do Castelo, Portugal
Daylesford, Australia
Grindelwald, Switzerland
Moab, USA
Uzès, France
Mazatlán, Mexico
Jaisalmer, India
Fujikawaguchiko, Japan

Ocean Marina anchors yachting award

PATTAYA, 26 January 2024: Ocean Marina Jomtien, located on Thailand’s east coast, was recently recognised with the “Best Marina Berth Facilities in Thailand” award at the prestigious Robb Report Thailand Best Of The Best Yachting Awards.

Launched in 1989, Ocean Marina Jomtien is a key economic driver of Thailand’s marine industry and remains a leader in marine services and facilities. Since 2012, Ocean Marina Jomtien has implemented a strategic development programme to upgrade and increase berthing facilities, 

Napong Paripontpochanapisuti, Managing Director of Ocean Property Co Ltd (second left) and Scott Finsten, Harbour Master of Ocean Marina Jomtien (second right), received the award.

From a capacity of 200 berths in 2011, the marina has added 255 more berths, making it the largest marina in Southeast Asia today with 455 wet berths, 100 trailer boat berths and hardstand capacity for 30 boats.

“We have invested considerably in the marina’s facilities and expansion over the last decade, which has been well received by local and international visiting yachts,” Ocean Marina Jomtien harbour master Scott Finsten explained. “In addition to visiting international yachts, we have seen an exponential increase in Thais buying boats, enjoying the marine lifestyle and basing themselves at Ocean Marina Jomtien. And we’ve also seen a steady increase in superyachts visiting the area – in fact, 2023 was our biggest year yet welcoming a record number of superyachts to Ocean Marina Jomtien.”

Amazing arrivals make Thailand smile

BANGKOK, 26 January 2024: Asia Pacific delivered the bulk of the tourist arrivals to Thailand during 2023, with just over 20 million visits out of the grand total of slightly more than 28 million, according to the official count posted on Thailand’s Ministry of Tourism and Sports website last week.

Earlier figures based on January to November records with an estimate for December varied from 27 million to 28.4 million depending on which daily media you read.

Provisional figures swept aside; the ministry posted the full data confirming 28,150,016 visits in 2023, a 154% increase in visitor arrivals compared to 2022, which mustered slightly more than 11 million.

Based on the ministry’s data, the overarching Asia Pacific region generated 20,177,759 visits out of 28,150,016. That region included 9,822 280 visits from Southeast Asia, 7,557,650 from North Asia and 1,998,790 from South Asia (mainly India).

Europe delivered 5,962,231 visits, the Americas 1,287,461 and the Middle East 600,499. 

Traditional EU markets falter

Travel from Europe underperformed along with the Middle East. Some key factors impacting travel to Thailand and Southeast Asia include rising airfares and a shortage of operational aircraft — some direct flights still need to resume. The economic slowdown in Europe, rising inflation and living costs could also limit discretionary spending on long-haul travel.

Alternative destinations compete with Thailand, especially Southeast Asian destinations such as Bali, Vietnam, or Cambodia. They might offer more competitive pricing or visa-free entry for Europeans, posing competition to Thailand.

Thailand’s top 10 supply markets

The top 10 country markets emerged as super suppliers with a couple of surprises. China dropped to second place, Vietnam joined the list, and there was no sign of stalwart tourist supplier Germany in the top ranking. Hong Kong was missing, too. Due to poor outcomes in 2022, the percentage increases in 2023 were in the high 80s. Some were amazing — China up 1,200%, Russia up 254%, South Korea 212%, Japan 179% and Vietnam 125% 

Malaysia took the top spot with 4,563,020 visits, followed by China in second place with 3,519,735 visits. South Korea took the third place with 1,658,688. India was fourth with 1,626,720, and Russia was fifth, supplying 1,481,878 visits.

Vietnam ranked sixth, delivering 1,033,688 visits; Singapore seventh with 1,027,424; Laos eighth with 919,40; UK ninth with 917,220; and Japan 10th with 805,768.

Thailand’s tourism officials are forecasting tourist arrivals will hit 40 million and pass the pre-COVID-19 level of 39.9 million.

(Source: Data chart Ministry of Tourism and Sports website)