Smart is good, child-friendly is better

December 12, 2017 by  
Filed under Editor's Post, Travel Logs

BANGKOK, 12 December 2017:Airport customer relations were in the news when AirAsia’s founder challenged the management of  Malaysia’s airport on its decision to raise the passenger service tax at KLIA2 to be in line with other international airports in Malaysia.

KLIA2 is the low-cost airport next to KLIA and home to AirAsia. Its founder and chairman, Tony Fernandes, is known for dishing out criticism of the airport’s management on pricing and delays in introducing smart check-in solutions.

Airports tend to make arbitrary decisions on customer services and fees without seeking passenger feedback. Read more

DFS Changi discounts booze

December 12, 2017 by  
Filed under Travel Deals

SINGAPORE, 12 December 2017: From now until January 31 2018, DFS Group, is offering travellers at Singapore Changi Airport a 10% discount on all full allowance purchases.

The company claims it is a “never-before” offer on duty free saving as much as 70% when compared with high street retail prices.

Available at all DFS Wines and Spirits stores at the airport’s arrival halls, across all four terminals, travellers who maximise their duty-free full allowance can take advantage of the offer. Read more

Jetstar boost flight to the Philippines

December 7, 2017 by  
Filed under News, Philippines

SINGAPORE, 7 December 2017: Jetstar Asia has launched  direct services from Singapore to Clark International Airport, in the Philippines, late last week.

The new  service uses an Airbus A320 with departures from Singapore Tuesday, Thursday and Saturday, with a flight time of three hours and 40 minutes.

The augural flight took place 28 November. Read more

Fernandes prods Mavcom on KLIA2 tax rise

December 4, 2017 by  
Filed under Aviation, Malaysia, News

KUALA LUMPUR, 4 December 2017: Travellers boarding flights at KLIA2 will pay a higher passenger service charge, effective, 1 January, when the tax increases from MYR50 to MYR73.

The tax adjustment prompted founder and CEO of AirAsia, Tony Fernandes, to tweet “can anyone explain the KLIA2 second service hike?”

He probably doesn’t need the explanation, but his tweet hints of a broad dissatisfaction with authorities that are imposing higher taxes on air travel. Read more

Bali airport closed for third day

November 29, 2017 by  
Filed under Indonesia, News

JAKARTA, 29 November 2017: The international airport on the resort island of Bali will be closed for a third day, Indonesian officials said Wednesday, as ash from a rumbling volcano poses a danger to planes.

“Bali’s Ngurah Rai airport will remain closed until at least Thursday morning,” airport spokesman Arie Ahsanurrohim told AFP.

Mount Agung, which looms over one of the world’s top holiday spots, could produce a thunderous eruption at any moment, officials have warned, forcing the main airport to be shut since Monday. Read more

Bali airport remains closed

November 28, 2017 by  
Filed under Indonesia, News

DENPARSAR, 28 November 2017: Bali’s international airport has extended its closure for another 24 hours, until at least 0700 local time on Wednesday. The airport authorities will update  the status daily.

The airport suspended all flights to and from the island early Monday morning, stranding thousands of passengers and forcing airlines across the region to cancel flights to Bali.

Governments are advising citizens to defer travel to the island. Read more

Bali braces for big bang

November 27, 2017 by  
Filed under Indonesia, News

DENPARSAR, 27 November 2017: The alert for a volcano belching huge plumes of smoke on Indonesia’s resort island of Bali has been raised to the highest level, officials said Monday, with fears a significant eruption could be imminent.

The exclusion zone around Mount Agung, which is 75 kilometres (47 miles) from the tourist hub of Kuta, has been widened to 10 kilometers, with people living in the exclusion zone being urged to evacuate.

“The volcano’s alert level has been raised to the highest level,” said senior state volcanologist Gede Suantika. “Constant tremors can be felt.” Read more

Tourism lifeline for St Helena

November 23, 2017 by  
Filed under AFRICA, EUROPE, News

JAMESTOWN, UK, 23 November 2017:Cut off from the rest of the world for centuries, St. Helena, which lies isolated in the middle of the Atlantic Ocean, is now reachable by plane for the first time.

The aviation breakthrough promises to lift the British-run territory from obscurity and bring it within reach of international tourists.

The arrival of the first commercial flight was also a relief for islanders frustrated by a delay to the opening because of high winds. Read more

AirAsia opens good pop-up stores

November 20, 2017 by  
Filed under Lens Lines, Malaysia

PHOTO: (2nd from Left) Mohammad Nazli Abdul Aziz, senior general manager, Commercial Services Malaysia Airports; (centre) Datuk Badlisham Ghazali, managing director of Malaysia Airports; (3rd from right) Yap Mun Ching, executive director of AirAsia Foundation; (4th from right) Datuk Kamarudin Meranun, executive chairman of AirAsia Berhad and Group CEO of AirAsia X with members of the media holding the Christmas GOOD Boxes in front of AirAsia Foundation ‘Destination: GOOD pop-up store@klia2’.

SEPANG, 20 November 2017; AirAsia Group, AirAsia Foundation has opened its first social enterprise pop-up shop at Kuala Lumpur  international airport 2.

Named ‘Destination: GOOD’, the store retails selected social enterprise gift items from around the region.

Opened as a joint collaboration with Malaysia Airports, Destination: GOOD pop-up@klia2 creates a shopping experience for travellers who are keen to source sustainable products. Read more

Loong heads for Nha Trang

November 20, 2017 by  
Filed under Aviation, News, Vietnam

HANOI, 29 November 2017: A Chinese airline specialising in tour package travel, Loong Airlines, will launch a new route to Vietnam on Wednesday.

The flight will originate in Beijing with a stop in Xi’an before flying to Cam Ranh International Airport 30 km from Nha Trang.

The flight using an Airbus 320 will cater to Chinese holiday makers who travel on pre-paid packages sold by Chinese tour operators. Read more

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