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AAPA airline members meet in Brunei

BANDAR SERI BEGAWAN, Brunei Darussalam, 13 November 2024: Leaders of Asia Pacific air carriers gathering in Brunei for the AAPA’s 68th Assembly of Presidents are buoyed by resiliently strong international air travel and cargo growth in 2024, which has resulted in the Asia Pacific region once again becoming the largest air transport market in the world.

Themed ‘Future Proofing Asian Aviation,’ the Assembly will assess the industry’s recovery and the challenges to continued growth, including the ongoing supply chain issues affecting the timely delivery of aircraft, engines, components, and parts.

A key focus will be aviation sustainability. A panel of experts representing airlines, airports, aircraft producers, governments, and sustainable aviation fuel suppliers will discuss the path to carbon neutrality before airline leaders consider Assembly resolutions to be announced at the event’s conclusion.

The potential for an air travel boom in emerging markets across the region will also be on the radar. Airline leaders are meeting at an exciting time, with the pandemic well over and economies in the region expected to grow exponentially in the next few years. Discussions will focus on the future outlook and a vision to make air travel even more sustainable, seamless, and hassle-free for future generations.

“Brunei is an ideal setting for the Assembly this year. Its rich natural habitat provides an inspirational backdrop to discussions on how future air travel could look. As we embark on the 68th Assembly of Presidents, we are focused on what lies ahead, with the lessons of the past four years serving as a springboard for discussions on the future of air travel in the world’s largest aviation market,” said AAPA Director General Subhas Menon.

Air Astana launches Phu Quoc flights

SINGAPORE, 13 November 2024: Air Astana will launch direct flights from Kazakhstan’s capital, Astana, to the tropical resort island of Phu Quoc in Vietnam on 3 December 2024. 

The service will be operated by Airbus A321LR aircraft three times weekly on Tuesdays, Fridays, and Sundays.

With the direct Almaty-Phu Quoc service launched on 28 October 2024, total frequencies from Kazakhstan to Phu Quoc will increase to eight weekly flights. The schedule provides passengers with the flexibility to connect through both hubs.

The Astana-Phu Quoc service departs at 2130 and arrives in Phu Quoc at 0745 on the following morning. The return flight will depart Phu Quoc at 0915 and arrive back in Astana at 1615. All times local. 

Round-trip fares start from USD774 in economy class and USD1,979 in business class.

Phu Quoc is a tropical paradise famed for its pristine beaches, lush jungles and vibrant local culture. Visitors can enjoy snorkelling, exploring trails in the National Park, and visiting fishing villages to experience local life and savour fresh seafood. 

Other attractions include Vinpearl Safari, the Dinh Cau Night Market, the pristine Sao Beach and the Hon Thom cable car. The best time to visit Phu Quoc is from November to March. Kazakhstan citizens can enjoy visa-free travel to Vietnam for up to 30 days.

TDF CEO joins WTTC ex-com

LONDON, 13 November 2024: The World Travel & Tourism Council (WTTC) has appointed Qusai Al-Fakhri, CEO of the Tourism Development Fund (TDF) in Saudi Arabia, to its Executive Committee.

Al-Fakhri has more than two decades of experience in corporate and investment banking and a strong track record in tourism development.

He has held several high-profile roles throughout his career, including serving as an Investment Advisor to His Excellency the Minister of Tourism for Saudi Arabia, Co-Founder of Tiraz AlArabia, and CEO of Al Ajial Holding.

In addition, he is a board committee member for several government entities related to tourism in Saudi Arabia. He has also held independent board positions with prominent financial institutions such as AlRajhi Takaful and Samba Financial Group. His expertise spans investment banking, institutional coverage, and tourism strategy, making him a valuable addition to WTTC’s Executive Committee.

WTTC President & CEO, Julia Simpson said: “We are delighted to welcome Qusai Al-Fakhri to our Executive Committee. His extensive expertise in both investment and Travel & Tourism, particularly in Saudi Arabia, one of the most dynamic markets in the world, will be instrumental in shaping our strategic vision at WTTC.”

Al-Fakhri commented: ” I am honoured to join the WTTC Executive Committee at such a transformative time for the global Travel & Tourism industry. This platform offers an incredible opportunity to collaborate with world-class leaders in shaping the future of tourism.

“As Saudi Arabia continues to emerge as a global destination for tourism, we are committed to sharing our experience and championing innovative, sustainable solutions that drive long-term growth for the sector. I look forward to working closely with WTTC and contributing to a bold, prosperous future for the global tourism landscape.”

Centara wins three Smart Travel Asia honours

BANGKOK, 12 November 2024: Centara Hotels & Resorts confirms three of its properties have been recognised in the Smart Travel Asia 2024 Best in Travel Poll. 

The flagship Centara Reserve Samui has been named the #1 Luxury Hotel in Asia, a prestigious recognition highlighting the property’s unparalleled dedication to redefining luxury and personalised travel. Centara Grand Beach Resort & Villas Hua Hin achieved an esteemed third-place ranking in the ‘Top 10 Wedding Hotels in Asia’ category, while Centara Grand Beach Resort Phuket secured fifth position in the ‘Top 10 Family Hotels in Asia’ category. 

These accolades reaffirm Centara’s commitment to delivering exceptional hospitality and memorable experiences across its diverse portfolio for all guests.

Find out more about Centara at www.CentaraHotelsResorts.com   

ABOUT CENTARA 

Centara Hotels & Resorts is a leading hotel operator with 92 properties spanning all major Thai destinations plus the Maldives, Vietnam, Laos, China, Japan, Oman, Qatar, and the UAE. Centara’s portfolio comprises six brands – Centara Reserve, Centara Boutique Collection, Centara Grand, Centara, Centara Life and COSI Hotels – ranging from luxury island retreats and upscale family resorts to affordable lifestyle concepts supported by innovative technology. 

Centara also operates state-of-the-art convention centres and has its own award-winning spa brand, Cenvaree. Throughout the collection, Centara delivers and celebrates the hospitality and values Thailand is famous for, including gracious service, exceptional food, pampering spas and the importance of families. Centara’s distinctive culture and diversity of formats allow it to serve and satisfy travellers of nearly every age and lifestyle.

Emirates crowned Best Airline in the World

DUBAI UAE, 12 November 2024: Emirates has once again won ‘Best Airline in the World’ at the prestigious ULTRAs 2024 Awards.  

The airline was recognised by thousands of global travellers for its exceptional products, innovative services and superb value-for-money experiences on offer. Emirates’ ‘fly better’ travel experiences have also been recognised by more than 20 awards this year, including ‘World Best Airline’ by Telegraph Travel, ranking first amongst 90 global carriers; and ‘Best Airline’ by The Times and Sunday Times Travel Awards.

The award was accepted by Jabr Al-Azeeby, Emirates Divisional Vice President in the UK (left) and Thierry Aucoc, Emirates Senior Vice President Commercial Operations in Europe and the Americas (right).

The ULTRAs are amongst the most respected awards in the industry, which recognise travel leaders in multiple categories with winners determined from the votes of a global network of active and affluent travellers. Ultratravel is an independent magazine with a global circulation of 1.2 million active travellers.

The award was accepted by Thierry Aucoc, Emirates Senior Vice President Commercial Operations in Europe and the Americas, and Jabr Al-Azeeby, Emirates Divisional Vice President in the UK, at a ceremony held last week at Kensington Palace in London. The event was attended by leading members of the travel industry and other notable guests.

Sir Tim Clark, President of Emirates Airline, said: “We’re delighted to be recognised as ‘Best Airline in the World’ by the prestigious ULTRAs. Our investments in products and services, in our people, training and technology, all aim to elevate the travel experience at every step of the journey so our customers truly ‘fly better’, and we’ll always work hard to raise the bar for them. Our multi-billion dollar nose-to-tail refurbishment programme will see over 200 aircraft receive fully refreshed interiors that will take the Emirates experience to even greater heights. Thank you to our loyal customers, and we’ll keep moving forward at pace to offer the very best in international air travel.”

Enhanced travel experiences

Emirates continues to invest in innovative products, implement advanced technologies, and expand its network to make the travel experience even more seamless for customers.

In the last year, the airline rolled out 8 fully refurbished aircraft with refreshed interiors (3 A380s, 5 Boeing 777s) as part of its US$ 4 billion retrofit programme; invested US$ 11 million to open new lounges for premium customers in London Stansted and Jeddah as well as refurbished the existing facility at Paris Charles De Gaulle; and opened experiential travel stores in Hong Kong, London, and Paris.

Emirates also expanded its global network by restarting services in Phnom Penh in Cambodia via Singapore and announcing new routes to Bogotá via Miami and Madagascar via the Seychelles. The airline recently announced its best-ever half-year financial results,  carrying 26.9 million passengers across its extensive network of more than 148 destinations (between 1 April and 30 September 2024).

Award-winning airline

Emirates also recently won the 2025 APEX World Class Airline for delivering outstanding customer service, and for showcasing the highest global standards of safety and well-being, sustainability, and service-guest experience.

Last month, the airline also took home five awards the at  Forbes Travel Guide’s Air Travel Awards including ‘Best International Airline,’ ‘Best Culinary Programme,’ ‘Best First Class,’ ‘Best In-Flight Cocktail Lounge’ (Emirates A380 Onboard Lounge) and ‘Best International Airline Lounge (First Class Lounge at Dubai International).’

Emirates operates the World’s largest fleet of wide-body Boeing 777 and Airbus A380 aircraft, offering spacious cabins and iconic inflight features such as its A380 Shower Spa and Onboard Lounge.  

Customers will also enjoy the warm hospitality of the airline’s multinational crew, regionally gourmet cuisine, and award-winning inflight entertainment system – ice – offering up to 6,500 channels of the best movies, TV shows, podcasts and more. Emirates’ inflight entertainment system was recognised last week as ‘Best Inflight Entertainment’ at the Business Traveller Awards 2024. The airline recently launched a new collaboration with Spotify – the World’s most popular audio-streaming subscription service – to offer customers a wide array of podcasts and playlists in the sky.

For more information or to book tickets, visit emirates.com. Tickets can also be booked on Emirates App, Emirates Retail stores, Emirates contact centre, or via travel agents.

SIA invests in A350-900 cabin retrofit

SINGAPORE, 12 November 2024: Singapore Airlines (SIA) is investing SGD1.1 billion in a multi-year retrofit to install new long-haul cabin products across 41 Airbus A350-900 and ultra-long-range aircraft.

Redefining the premium travel experience on its network, the airline will introduce a luxurious first-class cabin in seven A350-900ULR aircraft, setting new industry benchmarks for travel on the world’s longest routes. 

Photo credit: Singapore Airlines. Retrofit plan for A350-900s.

Business Class customers can also expect an elevated travel experience with a new seat, offering greater privacy and comfort on all 41 A350-900 aircraft.

These A350-900 first and business-class products are designed from the ground up, and they are the same seat designs that will be featured on SIA’s upcoming Boeing 777-9 aircraft.

Complementing the new cabin products, the next version of SIA’s KrisWorld in-flight entertainment (IFE) system will offer greater personalisation and an extensive range of lifestyle options across all cabin classes. First-class and business-class seats will also feature new IFE screens.

Singapore Airlines Chief Executive Officer Goh Choon Phong said: “The new first class and business class seat designs will incorporate thoughtful elements that push the boundaries of comfort, luxury, and modernity, allowing our customers to relax or work effortlessly on board. Premium and economy class customers can also look forward to refreshed cabin interiors that enhance their travel experience.”

SIA Engineering Company in Singapore will deliver the first retrofitted A350-900 long-haul aircraft in the second quarter of 2026, while the first A350-900ULR (ultra-long-haul range) variant will follow in the first quarter of 2027. The entire programme is targeted for completion by the end of 2030.

Post-retrofit, the 34 A350-900 long-haul aircraft will have 42 business class seats, 24 premium economy class seats, and 192 economy class seats. The seven A350-900ULR variants will feature four first-class seats, 70 business-class seats, and 58 premium economy-class seats.

THAI reports Q3 financial performance

BANGKOK, 12 November 2024: Thai Airways International reported Q3/2024 revenue of THB45,828 million, an increase of THB8,820 million, or 23.8%, compared to the same period last year (THB37,008 million). 

Passengers carried reached 3.94 million, and the airline scored an average cabin factor of 76.1%, down from 77.3% during the same period last year.

THAI reported expenses of THB38,636 million, higher than the Q3/2023 (THB29,289 million). Most of this increase was due to variable costs associated with higher production and transportation volumes, with fuel expenses amounting to THB13,550 million (35.1%). 

THAI reported an operating profit, before financial costs of THB7,192 million lower than THB7,719 million baht in Q3/2023. 

THAI recorded financial costs of THB4,829 million and one-time items of THB10,119 million baht, mainly due to gain on foreign exchange rates. 

THAI and its subsidiaries reported a net profit of THB12,483 million baht, compared to THB1,546 million in the same period last year. 

Earnings before interest, tax, depreciation and amortization (EBITDA) after cash payments for aircraft lease agreement including Power by the Hour expenses for actual aircraft use, was THB6,655 million.

Nine months performance

In the first nine months of 2024, THAI and its subsidiaries reported total revenue, excluding one-time items, of THB135,810 million, representing a 17.2% increase compared to the same period last year, which declared revenue of THB115,897 million. 

The total expenses, excluding one-time items, were THB111,617 million, representing a 28.9% increase compared to the same period last year when total expenses were THB86,567 million. THAI and its subsidiaries reported an operating profit, before financial costs and excluding one-time items, of THB24,193 million, a decrease of 17.5% from the same period last year, when it was THB29,330 million. 

THAI and its subsidiaries recorded financial costs amounting to THB14,233 million and one-time items of THB5,273 million, mainly due to adjustments for expired passenger tickets, gain from debt restructuring, and gain on foreign exchange rates. However, impairment loss of assets mainly occurred in A380-800 aircraft. 

Consequently, THAI and its subsidiaries reported a net profit of THB15,221 million, compared to THB16,342 million in the same period last year. 

Passenger production, or Available Seat Kilometre (ASK), increased by 19.2%, while passenger traffic, or Revenue Passenger Kilometre (RPK), increased by 15.3%. This affected an average cabin factor of 77.4%, lower than the previous year’s 80.0%. Passengers carried was 11.62 million, an increase of 14.7% during the same period last year.

During the first nine months of 2024, THAI had paid THB3,531 million in debt repayment under its Rehabilitation Plan.

PG introduces a one-way flight CNX to KBV

BANGKOK, 12 November 2024: Bangkok Airways has resumed domestic flights between Chiang Mai and Krabi during the winter timetable that runs through 31 March 2025.

The airline last flew the route in 2020. It links the northern city of Chiang Mai with Krabi, a coastal resort on the southern mainland coast facing the Andaman Sea 100 km from Phuket island.  

Photo credit: Bangkok Airways.

Demonstrating a cautious policy, the airline offers three weekly services: Wednesday, Friday, and Sunday using an A320, and it’s only one way. Travellers must join a flight to Bangkok on the return leg and connect with flights from Bangkok Suvarnabhumi Airport (BKK) to Chiang Mai. Reflecting its conservative policy, the airline has yet to resume flights between Bangkok and another northern city, Chiang Rai, which stopped in March 2020.

PG’s new one-way service Chiang Mai – Krabi competes with Thai AirAsia, which serves the route with roundtrip flights (both ways) and schedules 18 weekly flights. Flights depart Chiang Mai for Krabi twice daily, in the morning and evening, while midday flights depart on Monday, Wednesday, Friday, and Sunday. 

PG introduced the one-way flight to serve its codeshare partners — international airlines that have passengers planning to visit Chiang Mai for its culture and heritage, transfer to Krabi for a beach holiday and then return to Bangkok to connect with international flights to Europe.

Flight Schedule
Flight PG246 departs Chiang Mai (CNX) at 1435 and arrives in Krabi (KBV) at 1630.

The airline has increased Bangkok – Krabi (roundtrip) flights by adding PG261, which departs Suvarnabhumi International Airport (BKK) at 0750 and arrives at Krabi International Airport (KBV) at 0920.

It has added an evening flight, PG 263, departing Suvarnabhumi International Airport (BKK) at 1900 and arriving at Krabi International Airport (KBV) at 2030.

These two flights are in addition to three daily roundtrip flights on the Bangkok – Krabi route, which depart the Thai capital mid-morning, lunchtime, and evening.

KAL names Southeast Asia managers

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SINGAPORE, 12 November 2024: Korean Air has appointed In Sung Hwang as its new Country Manager for Thailand, bringing over two decades of extensive aviation experience to one of the airline’s key Southeast Asian markets.

Hwang began his career with Korean Air in 2001 at the Busan Passenger Office before moving to the Passenger Planning Division in 2003, where he spent six years developing strategic initiatives for the airline’s passenger operations.

His international experience includes an assignment at the Ho Chi Minh City Sales Office in 2009, followed by five years in the Corporate Strategy Division, where he played a crucial role in shaping the airline’s business direction. 

In 2015, he provided operational support at the Manila Sales Office before joining the Southeast Asia Regional Headquarters in Kuala Lumpur in 2016. Hwang served as General Manager of Cabin Planning from 2017 to 2022, leading comprehensive cabin service strategies. Most recently, he headed the Passenger Planning Team from 2023 to early 2024, overseeing network development and capacity planning.

Thailand represents a vital market for Korean Air, which operates regular flights from three key Thai destinations — Bangkok, Phuket, and Chiang Mai — to Seoul Incheon. 

This robust network offers Thai travellers convenient connections to the airline’s extensive global network, which includes 13 gateways across North America, such as Los Angeles, New York, Chicago, and San Francisco, as well as major cities throughout Japan and China.

“Thailand’s thriving tourism industry and robust bilateral business relations with South Korea make this an exciting time to lead Korean Air’s operations here,” said Hwang. “We see momentum in both leisure and business travel, driven by Thailand’s enduring appeal as a premier destination and the growing economic partnership between our nations.”

Country Manager for Vietnam

Meanwhile,  Korean Air has appointed Kyoung Hee Kang as its new Regional Manager for Vietnam. She brings over 25 years of aviation industry experience to this key market.

Kang joined Korean Air in 1997 and has gained extensive experience across multiple strategic roles. She assumes this position following her role as the head of the sales management group at Korean Air’s Regional Headquarters in Korea.

Throughout her career at Korean Air, Ms. Kang has held several senior positions, including roles in passenger sales, human resources development, and regional operations. Her previous appointment at the Regional Headquarters of Southeast Asia, where she oversaw operations in Singapore and Malaysia, has provided her with comprehensive knowledge of the regional market.

“Vietnam represents one of Korean Air’s most dynamic markets in Southeast Asia, with our extensive network serving Ho Chi Minh City, Hanoi, Da Nang, Nha Trang, and Phu Quoc,” said  Kang. “The country’s robust economic growth and increasing demand for both business and leisure travel present significant opportunities. We are committed to strengthening our presence across these five key Vietnamese destinations and enhancing connectivity between Vietnam and our global network through our Seoul Incheon hub.”

From January to September this year, South Koreans were the top visitors to Vietnam, with over 3.3 million visitors in the first nine months of 2024.

KAL adds flight to Manila

SINGAPORE, 12 November 2024: Korean Air will add a fourth daily scheduled service between Seoul Incheon and Manila on 24 November 24, enhancing connectivity between the region and North America through its Seoul Incheon hub.

Flight KE619 will depart Seoul Incheon at 2140 and arrive in Manila at 0105 the following day.  

Photo credit: Korean Air.

Flight KE620, will depart Manila at 0220 and arrive in Seoul Incheon at 0725.

Korean Air will deploy an 182-seat A321neo aircraft to the additional service, configured with eight lie-flat business class seats and 174 economy class seats.

KAL currently flies 21 services weekly on the Seoul—Manila route, with daily departures from Seoul at 0745, 1835 and 2005. The additional daily flight will depart Seoul at 2140. The airline deploys a Boeing 777-300 with 338 seats for the 0745 departure, an Airbus A340-300 with 277 seats for the 1835 departure and an A321 with 182 seats for the 2005 departure.

As Korean Air’s primary transit corridor between Southeast Asia and North America, the Manila route is pivotal in the airline’s global network. The new late-night service aligns with morning departures to North America, enhancing connectivity options for passengers. 

“As air travel demand continues to grow, we are strengthening our commitment to the Philippines market through continued investment and service expansion,” said Korean Air Philippines Country Manager, Byung Kwon Lee.

South Korea was the largest source of international arrivals into the Philippines in 2024, reflecting the robust ties between the two nations. These strong bilateral relations ensured Korea’s position as the Philippines’ fifth largest trading partner in 2023, with bilateral trade valued at USD12.02 billion. As part of its ongoing network expansion strategy, the airline will continue to develop its services between the two countries and beyond, leveraging its extensive global network spanning 120 destinations across 43 countries.