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Study checks out Bali’s hotel performance

DENPASAR, Bali, 2 May 2023: Bali continues to be one of the world’s most desired holiday destinations, but branded residences, both in the lead-up and after the global pandemic, lagged behind other key Southeast Asian leisure markets such as Thailand and Vietnam.

The observations are part of a new joint report with Horwath HTL titled Bali Hotel and Branded Residences 2023, released on 1 May that tracks the island’s resort real estate market since the Covid-19 pandemic in 2020.

According to the report’s forecast, the 2023 outlook is positive as Bali continues to woo travellers with its picturesque landscapes and exotic culture.

“The hotel industry has been on a rollercoaster ride in the past couple of years, but the first two months of 2023 have brought a glimmer of hope, signalling a spectacular revival for the hospitality sector.

“Against all odds, Bali’s hotels have not only surpassed 2022 figures but also shattered the pre-pandemic benchmarks of 2019.

“With no travel restrictions (other than a lack of visitors from the PRC for a part of Q1 2023), the island has welcomed a wave of visitors, and the latest metrics paint a promising picture for the industry.

“Occupancy rates for Bali overall reached 62.8% YTD Feb 2023, which is only 1.8% point lower than the 2019 YTD Feb figure.”

ADR has seen a massive improvement, with an increase of 30% for the Rupiah and 20% for the USD compared to pre-pandemic 2019 levels. The marginal decrease in occupancy coupled with the significant increase in ADR has led to a record high RevPAR of USD84, surpassing 2019 and 2022 figures of USD72 USD and USD16, respectively.

“Among the different hotel categories, Upscale hotels have shown the most significant improvement, surpassing their 2019 metrics on all fronts. Sanur has made remarkable progress regarding hotel locations, emerging as a standout performer.”

C9 Hotelworks research for the remainder of 2023 and all of 2024 points to a significant restart of the branded residences market in Bali. Raffles Bali in Jimbaran is a banner villa project that will come up later this year. There are several larger shelved mixed-use projects currently in the planning and new greenfield ones in early-stage development,” the report concludes.

To read and download the full report CLICK

MATTA gets tough with fair fakers

KUALA LUMPUR, 2 May 2023: The Malaysian Association of Tour and Travel Agents (MATTA) issued an alert last week warning travel consumers that scammers are using fake MATTA Fair social media accounts to impersonate the organisation.

MATTA Fair is the country’s largest travel consumer fair. It has a massive following of travel consumers who keep in touch with holiday bargain offers through the fair’s official social media channels and in-person national and regional fair editions.

MATTA warned that the fake social media accounts illegally adopt the fair’s branding and may have a similar appearance evening using the association’s name and logo. 

In its statement, MATTA advised travel consumers to contact the MATTA Fair through the official portal address mattafair.org.my or the association’s official Twitter account @MATTA_FAIR and Instagram account @mattafair.

They are accessible here:

Twitter: https://twitter.com/MATTA_FAIR;
Instagram: https://www.instagram.com/mattafair/.

MATTA’s official Facebook page address is https://www.facebook.com/mattafairkualalumpur, while MATTA’s official YouTube channel is https://www.youtube.com/@mattafair6474.

It concluded: “Anyone who has received or encountered fraudulent or dubious social media accounts – purportedly promoting or selling something said to be from us – to report fraudulent accounts to the respective social media platform immediately.”

MATTA Fair is a registered trademark, and the travel agency association said it would vigorously defend its intellectual property rights under the law in Malaysia, “including taking legal action against any party that misuses or damages the trademark branding of MATTA Fair.

MATTA encourages the public always check the authenticity of the social media account presenting offers purportedly from MATTA by going to the association’s website matta.org.my or mattafair.org.my to verify anything that may look suspicious.

Upcoming regional and national MATTA Fairs:

1) MATTA Fair Pahang Chapter (5-7 May 2023)

2) MATTA Fair Sabah Chapter (19-21 May 2023)

3) MATTA Fair Kedah Chapter (June 2023)

4) MATTA Fair Johor Chapter (Batu Pahat) (22-23 July 2023)

5) MATTA Fair Johor Chapter (Johor Bahru) (4-6 August 2023)

6) MATTA Fair Melaka Chapter (18-20 August 2023)

7) National MATTA Fair Kuala Lumpur (1-3 September 2023)

8) MATTA Fair Pahang Chapter (6-8 October 2023)

Jetstar Asia returns to Hainan Island

SINGAPORE, 2 May 2023: Jetstar Asia resumed flights on Saturday from its Singapore home base to Haikou, a port city in China’s Hainan Island, marking the low-cost carrier’s return to China.

The inaugural flight departed from Singapore’s Changi Airport at 0725, with 152 passengers on board the Airbus A320. The return flight from Haikou to Singapore departed at 1200, arriving back in Singapore at 1530. Jetstar Asia is scheduled to operate four return services per week and is expected to carry up to 70,000 travellers annually between the two cities.

Jetstar Asia’s CEO Barathan Pasupathi said Jetstar Asia’s return to China was a significant milestone as the airline continues to rebuild its extensive network.

“China is a critical market for Singaporeans, and we’re excited to connect both countries, enhance tourism and travel and reunite family and friends,” he explained.

“Haikou was the first Chinese city Jetstar Asia flew to in 2009, and Hainan Island is one of the few Chinese destinations where most visitors can stay for up to 30 days without a visa, so we’re seeing strong demand for this service.

“And our timing couldn’t be better with the Chinese authorities lifting PCR testing, making it easier for travellers to visit this incredible city which is great news for our customers as well as tourism stakeholders and hospitality businesses.”

Chairman of the Hainan Federation in Singapore, Foo Jong Peng, agreed that Jetstar Asia’s restart of services to Haikou was timely.

The Hainanese community, known as strong business owners, particularly in the food and beverage industry, settled in Singapore more than 150 years ago. Many of them still maintain deep historical and cultural ties to Hainan Island.

The general manager of Hainan Dahua Tourism Service Company and Jetstar travel partner in China, Xie Jinhua, was delighted with Jetstar’s return to Hainan island.

“Southeast Asia has traditionally been a prominent outbound market for Hainan travellers, and Singapore is a popular destination due to its unique tourism and cultural attractions.”

Before the pandemic, Jetstar operated more than 80 weekly services to six destinations in Greater China, including Haikou, Shantou, Sanya, Xuzhou, Guiyang and Taipei.

Chinese play safe when booking travel

SINGAPORE, 2 May 2023: Chinese travellers have started to travel abroad but still prefer destinations within the Asia Pacific, says, ForwardKeys’ China Market Expert, Nan Dai, in the latest Q2 findings about China’s domestic and international travel patterns.

Compiled by ForwardKeys and partner Dragon Trail International, research showed Chinese travellers were keen to try local sights and gastronomy during the Labour Day holiday season, with Macau and Jakarta, Indonesia topping the list. 

Labour Day Holiday in China

According to ForwardKey’s freshest air ticket data, bookings for international departures on 28 April reached 79% of 2019’s level, while domestic travel has increased by 233%.

Overall, issued flight bookings for Labour Day domestic travel are 10% ahead of 2019’s travel data. Chengdu and Chongqing, two urban cities located in Southwest China that also serve as the gateway to nature trails have experienced a notable rise in popularity with a 59% and 22% increase, respectively.

Meanwhile, Haikou and Sanya, two popular destinations known for their sun and sea and duty-free shopping, have also seen a surge in demand, with 50% and 26% growth, respectively.

Bookings for outbound travel are around 50% behind the pre-pandemic levels. When examining the most popular outbound destinations that have bounced back, Macau remains a favourite in Asia, leading the list with an 11% increase on 2019 levels. Jakarta, the capital city of Indonesia, which serves as the main gateway to the sun and sea in Bali, is currently 9% ahead of the 2019 Labour Day holiday bookings.

Male (Maldives) secures the fourth spot on the list with an 84% recovery. Phuket, another destination known for its beaches, is also on the top list with a 53% recovery. Sun and sea destinations are having mass appeal now, acting as a major drawcard for Chinese tourists.

Additionally, Chinese travellers can easily apply for a travel permit to Macau and Hong Kong. Other international destinations mentioned on the list are friendly to Chinese travellers, as they provide visa-free or visa-on-arrival options.

Outside Asia, Cairo and Dubai are particularly being more favoured. The United Arab Emirates and Egypt are part of the approved group tour destination list, and both provide visa-on-arrival options for Chinese travellers. Since the visa application process now takes longer than the pre-pandemic period, the visa waiver is a potentially significant change.

Consumer Sentiment Key Indicators

Dragon Trail International undertook a consumer research survey in April, and the survey highlighted a few actionable business decisions if the Chinese outbound market is an important audience for you.

  • Travel plans for 2023 are still largely undecided

Only three months into reopening, there is still a high degree of uncertainty and the opportunity for travel brands to influence consumers’ decisions. 26% say they hope to travel outbound but haven’t booked a trip yet, with 27% unsure whether they will travel outbound before the end of 2023. Addressing and appealing to these travellers could bring high rewards for the rest of the year and beyond.

  • Safety is the biggest concern holding back Chinese travellers

The biggest factor preventing Chinese travellers from leaving home is safety concern. Unlike limited time or money obstacles, tourism brands can address safety concerns directly. Safety, stability, and friendliness should be core consumer and trade marketing messages to assuage fears about venturing beyond mainland China.

  • Food, landmarks, and local experiences are the top reasons to travel

When asked about their purpose for travelling abroad, trying local food and visiting landmarks were the top priorities, with each chosen by 56% of survey respondents. 52% said they wanted to experience local life. Are you making your boutique tours and gastro experience known to the Chinese market?

  • Deep dive into accommodation preferences

This edition of Dragon Trail’s survey reveals that boutique hotels (32%), resorts (31%), and home-sharing accommodations such as Airbnb (29%) are all popular choices for outbound Chinese travellers. Both mid- and high-end hotels have appeal, with no major difference between three (26%), four (27%) and five-star (23%) hotels. But you are unlikely to find Chinese outbound travellers opting for anything two stars or below, with only 8% choosing this option.

Q2 China Outbound Outlook

As reported recently by ForwardKeys, the international seat capacity for Q2 stands at 42% of pre-pandemic levels. More destinations are looking to improve their flight connectivity with China.

The APAC region currently has the largest share at 81%, with a recovery rate of 43% in Q2. The Africa and Middle East region is expected to experience the largest growth, with a 75% increase in Q2, although it currently only accounts for 6% of total international capacity from China. The United Arab Emirates is the most well-connected destination in this region, holding a 44% share. At the same time, the number of seats between China and Kenya has doubled since 2019, and seats between China and Egypt have increased by 10% on 2019’s levels.

To learn more about ForwardKeys’ data solutions, visit www.forwardkeys.com

Dusit sales team attends ATM in Dubai

BANGKOK, Thailand, 29 April 2023: Dusit International, one of Thailand’s leading hotel and property development companies, will showcase its expanding portfolio of international properties – including its first hotels in Europe, Japan, and Nepal – at the Arabian Travel Market (ATM) 2023, held from 1-4 May at the Dubai World Trade Centre. 

Dusit International vice president commercial, Nichlas Maratos and director of sales, Middle East, Bandar Qaqish, lead the Dusit team, which will include representatives from existing Dusit properties such as Dusit Thani Abu Dhabi; Dusit Thani Dubai; Dusit Doha Hotel; dusitD2 Naseem Resort Jabal Akhdar, Oman; Dusit Thani LakeView Cairo; Dusit Thani Laguna Phuket, and Dusit Thani Maldives. 

Alongside showcasing Dusit’s unique services, guest experiences, and MICE offerings created in line with the four pillars of Dusit Graciousness – Service (personalised and gracious), Locality (uniquely linking guests with the local community), Well-being (delivering wellness experiences beyond the spa), and Sustainability (social, economic, environmental) – the team will also be on hand to share details about the latest additions to the Dusit family. 

This includes last year’s openings, Dusit Hotel and Suites Doha (Dusit’s third hotel in Qatar, which opened ahead of the FIFA World Cup) and Dusit Thani Tianmu Mountain Hangzhou (Dusit’s 11th hotel in China), as well as this year’s lineup that includes 14 properties opening across China, Europe, India, Kenya, Nepal, Thailand, and Japan. 

Two of these new properties opened in March this year. Namely, Dusit Princess Hotel Residences Nairobi, a unique hybrid property in the Kenyan capital’s cosmopolitan Westlands neighbourhood, and Dusit Suites Athens – Dusit’s first hotel in Europe – which puts guests in the heart of Glyfada, a picturesque suburb in the Athens Riviera renowned for its beautiful sandy shores, vibrant shopping and dining scene, trendy bars and cafes, and a great location just 30 minutes by car from the city centre. 

Before the end of May, Dusit will expand its offerings in Thailand by opening ASAI Bangkok Sathorn, the second hotel under its affordable lifestyle brand for millennial-minded travellers, and the upper midscale dusitD2 Samyan Bangkok – the first dusitD2 branded hotel in the city. These will be followed later in the year by Dusit Princess Patthalung (Q4), a beautiful resort in South Thailand, raising Dusit’s tally of domestic properties to 18.

Bringing its Thai-inspired gracious hospitality to Japan for the first time, Dusit will open two new hotels in the ancient capital of Kyoto – ASAI Kyoto Shijo and Dusit Thani Kyoto – in Q2 and Q3, respectively.

The company will soon mark its first entry into Nepal with the opening of Dusit Thani Himalayan Resort Dhulikhel (Q2) and Dusit Princess Kathmandu (Q3). This year will also mark the return of Dusit Hotels and Resorts in India, with the opening of Dusit Princess Serviced Suites Kolkata and dusitD2 Fagu, Shimla (both in Q4).

In China, where Dusit already operates 11 hotels, the company recently opened the first phase of Dusit Thani Mogan Mountain, Huzhou. Two more wellness-oriented properties are set to open soon, including Dusit Devarana Hangzhou (Q3), and Dusit Princess Suites Hotel Ganzhou (Q3).

In total, approximately 1,700 keys are set to be added to Dusit’s global portfolio this year, resulting in 62 hotels (approximately 13,700 keys) operating across 17 countries worldwide. More than 60 properties are in the pipeline and expected to open within the next three-to-four years.

“From the affordable lifestyle offerings of ASAI Hotels to the luxury villa rentals of Elite Havens to the full-service offerings of Dusit Thani Hotels and Resorts, we take pride in delivering a diverse range of hospitality experiences, and we are constantly refining our services and offerings to ensure we provide truly unforgettable experiences for our guests,” said Mr Nichlas Maratos, VP – Commercial, Dusit International. “We are excited to return to ATM this year to showcase our existing offerings, introduce new guest experiences, and share more information about our upcoming properties across the lodging spectrum.”

The most significant property in Dusit’s pipeline, the reimagined flagship Dusit Thani Bangkok, is also on the horizon – scheduled to open in mid-2024 as part of Dusit Central Park, a landmark USD 1.37 billion mixed-use development in the heart of the Thai capital. This highly anticipated project will also comprise ultra-luxury residences (Dusit Residences and Dusit Parkside), a state-of-the-art office tower, a high-end shopping mall, and a large roof park. These components are expected to open gradually in 2025.

Travel executives and tour operators attending ATM can visit stand HC0932. 

For more information, visit www.dusit-international.com

Arabian Adventures reach the Maldives

DUBAI, UAE, 28 April 2023: Arabian Adventures, the UAE’s leading destination management company and part of the Emirates Group, announced the expansion of its destination portfolio to include the Maldives.

Arabian Adventures’ partners can now book customers’ trips directly to the Maldives or include a stopover in Dubai. The DMC’s portfolio will include stays at world-class private island resorts, including extensive family-friendly options.

Travel between the UAE and the island resorts of the Maldives is increasingly popular, starting with a convenient four-hour flight. Arabian Adventures’ expansion will meet the growing demand from trade customers, particularly luxury consortia partners in the USA and Europe, seeking tailor-made solutions for clients.

Dnata Travel Group vice president destination management Alaa AlKhatib commented: “The Maldives has always been a highly requested destination by our partners and their clients. We are extremely pleased to be able to offer this stunning destination as part of our portfolio.

“The dnata Travel Group remains a market leader in travel to the destination, with over 150,000 room nights booked between 2022 and 2023 and over 125 directly contracted resorts. We can now expand this strong offering through our DMC arm. Our partners will benefit from our team’s extensive expertise, exclusive rates and added extras, ensuring that their customers make the most of their holiday on these incredible private islands.”

Given its proximity to the UAE and ongoing interest in travel between the two countries, the Maldives remains a key strategic destination for the dnata Travel Group’s B2B and B2C brands.

Arabian Adventures’ enhanced DMC operations are known for its in-destination desert safaris, private tours, and a range of travel experiences offered worldwide at destinations served by Emirates.

Emirates celebrates its aviators’ journeys

DUBAI, UAE, 28 April 2023: Airline pilots connect people with places and help create treasured memories – an unforgettable holiday, a rock concert, a friend’s wedding or a mother’s warm hug.

So on World Pilots’ Day, 26 April, Emirates saluted its highly skilled aviators for their contributions to global travel and the airline’s business while continuing to recruit first officers and seasoned captains.

Fun fact: when Emirates launched its services in 1985, the airline’s pilots then were crew members flying wet-leased aircraft from Pakistan International Airlines for two years. Fast forward to today, and the airline boasts almost 4,000 pilots of 111 nationalities, of which 400 are proud Emirati nationals. The first Emirati cadet pilot joined in 1986 and retired as a captain after a career of 20 years.

Many pilots have grown with the airline. Inspiringly, Emirates has 1,380 pilots who have been working at the airline for 10 to 19 years, 173 who’ve served for between 20 to 29 years, and five who have completed 30 years. Emirates’ two longest-serving pilots, with over 34 years of service, joined the airline on the same day in 1989.

As travel demand surges, the airline strengthens its network and prepares to take delivery of its Airbus A350s in mid-2024, Emirates continues to grow its pilot community with upcoming recruitment drives. Since the start of 2022, the airline has welcomed over 900 new pilots on its three recruitment programmes – Direct Entry Captains, Accelerated Command, and First Officers.

Pilot journeys

With Emirates’ continuous investments, its pilots fly one of the world’s youngest fleets of 266 all wide-body aircraft of Airbus A380s and Boeing 777s. The airline’s pilots fly to six continents and 140 diverse destinations – from San Francisco to Auckland – and across all terrains – over glaciers, deserts, forests, canyons, marshes and mountains, even the North Pole.

Emirates has always been at the cutting edge of pilot training with a facility that houses 10 full-flight simulators for A380s and 777s. Emirates invests in robust, evidence-based training programmes in-house with highly experienced instructors in specially designed environments. This ensures pilots find flying the airline’s fleet professionally challenging, fulfilling, interesting, and exciting. Running 24/7, the training team runs every course – from type conversion to command development.

The airline is investing USD135 million in building a new, highly advanced pilot training facility spanning 63,318sq.ft that’s set to open in March 2024. The facility will house six more full-flight simulators for its future fleet, including the A350 and Boeing 777-9 aircraft.

Pilots also have access to various non-technical training programmes at the Emirates Aviation College and Emirates Aviation University. They enjoy well-defined career paths at Emirates and can advance to roles in management, training and recruitment.

Emirates’ mainly expatriate pilot community relishes living and working in a safe, secure, multicultural environment with colleagues from over 170 nationalities that reflects its hub, Dubai. Pilots receive a competitive tax-free salary, spacious accommodation, education allowance, and excellent dental, medical and life cover. They also enjoy chauffeur-driven transport to and from work, laundry services, 42 days of annual leave, annual leave tickets, concessional cargo, discounted travel benefits for friends and family, and much more.

Ramping up pilot recruitment

After a successful pilot recruitment roadshow in Hong Kong and Singapore through March and April, next on the pilot recruitment agenda is an online information session on Wednesday, 10 May 2023 at 1300, Dubai time.

Interested pilots, who would like to learn more about the various flight deck roles, should register here and can get more info on entry requirements here.

A380 Direct Entry Captain

This programme is for technically proficient commanders with a minimum of 3,000 hours of recent command on Airbus fly-by-wire wide body such as the A330, A340, A350, and A380, and a minimum of 7,000 hours of total flying time on multi-crew, multi-engine aircraft, in addition to meeting other eligibility criteria.

Accelerated Command Programme

Primarily designed for experienced Airbus captains who currently command narrow-body aircraft on regional routes and wish to dial up their careers by working with a global airline brand. Captains with at least 1,500 hours of Airbus fly-by-wire experience will join Emirates as A380 First Officers on an enhanced salary package. They are eligible for an accelerated command upgrade after at least 700 flying hours and two successful recurrent checks. Typically, Emirates pilots achieve these milestones in a little over a year as they fly a mix of ultra-long, long- and short-haul routes.

First Officer

Candidates for First Officer roles must have multi-engine, multi-crew aircraft experience, a valid International Civil Aviation Organization (ICAO) Airline Transport Pilot License (ATPL), and a minimum of 2,000 hours on 20-tonne maximum take-off weight aircraft.

www.emirates.com

(Source: Emirates)

Ten sides of Barcelona to discover

BARCELONA, 28 April 2023: You already know that Barcelona is Gaudí, the Mediterranean, culture, football… But this is an invitation to discover other sides of Barcelona to make your trip to Spain a distinctive and enthralling travel experience. Combine them with the more famous sights, and enjoy.

Barcelona draws visitors to its famous sights, like the Sagrada Familia, Parc Güell, Casa Batlló and La Pedrera. Here are the 10 sides of Barcelona for you to discover.

Barcelona and design

Are you ready to be original and get carried away by creativity? Download the BCN Design Tour on your mobile, and you’ll have a map of clothes shops, bookshops, bars and centres of culture that make Barcelona one of the world’s design capitals.

Fruit and vegetable stall at La Boquería. © Sergey Kelin. Shutterstock.com

Barcelona and gourmet food markets

Yum yum! … this is international, and so is the smile you’ll have after sampling Catalan cuisine in the fashionable food markets. Take note of the traditional markets of La Boquería and Santa Caterina.

Photo caption

Tibidabo Ferris wheel and panoramic view of the city.

Barcelona with a view

Take a deep breath and grab your camera. These plans are awe-inspiring. Visit the Mirador de Colón and discover Las Ramblas from above. Climb up to Tibidabo Mountain and enjoy the panoramic view from the Ferris wheel at the amusement park and from the Torre de Collserola tower. Want more? There’s a really spectacular and much quieter spot: the Civil War bunkers in the Carmel district.

Gourmet dish at the Dos Cielos restaurant © Restaurante Dos Cielos – ME Barcelona.

Barcelona and creative cuisine

Barcelona is the perfect city for treating yourself to some haute cuisine. The prestigious Michelin Guide is very clear on this point. In fact, the city has boasted around 20 Michelin-star restaurants for years.

Barcelona and shopping

What’s more, shopping in Barcelona is different. The reasons? You’ll find pedestrian zones, a host of craft workshops, age-old shops in monumental buildings and a wide variety of independent designers (for example, in the El Born district). Check out all the tours on the Barcelona Tourist website.

Dragon on one of the buildings on Las Ramblas.

Barcelona and dragons

The city is packed with dragons, so much so that several editions of a dragon photo book called “Drackelona” have been published. Do you dare look for them? The most famous one is in the Park Güell, and in fact, it’s one of Gaudí’s and modernist architecture’s most frequent motifs.

Barcelona’s most cultured side

You have plenty to choose from… There are always new exhibitions at Museu Picasso, MACBA (the Barcelona Museum of Contemporary Art), CCCB (Barcelona Contemporary Culture Centre), MNAC (National Art Museum of Catalonia) and the CaixaForum Barcelona. Barcelona is also a city renowned for its festivals and is host to Primavera Sound, Sonar, Guitar BCN and Barcelona Beach Festival, among others. Complete your guide with the city’s alternative culture centres.

Terrace of the Gran Hotel Central in Barcelona.

Barcelona and terraces

Terrace-hopping is almost a lifestyle in Barcelona, especially in the summertime. The city’s many terraces include many that overlook the sea at Port Vell, the trendy ones at well-known hotels and the stylish ones on Passeig de Gràcia.

Barcelona and discoveries

Did you know that Barcelona has a park that is a maze? Lose yourself and discover it in the Parque del Laberinto de Horta. Other curiosities you’ll find include an enormous cat (a sculpture by Botero) in the Raval district and in the middle of a small mediaeval courtyard, four columns from a Greek temple (at Calle Paradís in the Gothic Quarter, it’s part of the Museum of the History of Barcelona).

Barcelona’s sweetest side

This is Barcelona filled with chocolate, a hidden pleasure that abounds in the city. To discover it in more detail, there are some great chocolate-themed tour options at Barcelona Tourist Information.

10 sides of Barcelona to discover: https://www.spain.info/en/top/different-faces-discovering-barcelona/

Or visit: https://www.spain.info/en/

(Source: Turespaña)

IATA: Aviation provides critical relief in crises

SINGAPORE 28 April 2023: The International Air Transport Association (IATA) reminded stakeholders of the critical role that commercial aviation plays in times of natural disasters and humanitarian crises.

“When crises strike, aviation is there. Connectivity is essential to get aid and first responders to where they are needed. The response to the recent earthquake in Southern Türkiye and Syria was no exception,” said IATA’s Director General Willie Walsh, who addressed the airline industry in Istanbul during the IATA World Cargo Symposium held earlier this week.

“Airlines helped save lives in the immediate aftermath of the earthquake. And airlines continue to help accelerate the recovery with vital cargo shipments,” 

While there is no comprehensive tabulation of aviation’s support, a limited review of 29 key carriers serving the Türkiye market reveals an impressive relief effort conducted through Airlink.

These airlines delivered over 3,500 tons of aid from over 90 countries. They operated over 350 relief and repatriation flights to affected areas and provided transport for over 130,000 responders worldwide.

Critical supplies included winter jackets, blankets, toilets, hygiene articles, food, fire guards’ equipment, power generators, tents, water distribution ramps, flashlights, sleeping bags, and medical supplies.

Airlink provides an excellent example of how the aviation sector responds to crises. It is a non-profit organisation coordinating donated airline resources and NGO needs during humanitarian disasters. Working with its NGO and airline partners, Airlink has coordinated the transport of 1,000 tons of aid supplies to the affected area, with an additional pipeline of 300 tons.

The resilience of cities and infrastructure are key components of the UN’s Sustainable Development Goals (SGD9 and 11, respectively). This is tested in times of crisis when air transport’s role is both an essential infrastructure component in its own right and a vital lifeline for communities.

“Every day, airlines make an enormous positive contribution to humanity by connecting people, cultures, businesses and economies. This fosters economic growth and social development. When disaster strikes, these links become even more critical. Everyone in aviation can be proud of the essential supplies, critical talent and hope that planes carry to disaster-affected areas. With that in mind, we encourage all our stakeholders to join us in ensuring that aviation can fulfil this role by becoming ever more safe, secure, reliable and sustainable,” said Walsh.

“Airlines have shown exceptional compassion and solidarity, delivering vital supplies and aid to affected communities worldwide. During crises, we bring hope, relief, and aid, striving to rebuild lives together. I am proud to be part of an industry that makes such a difference,” he concluded.

(Source: IATA)

Ascott hires sales chief for Thailand and Laos

BANGKOK, 28 April 2023: The Ascott Limited, a wholly owned lodging business unit of CapitaLand Investment, announced the appointment of Joanne Chung as the new country director of sales & marketing for Thailand and Laos.

Having more than  30 years of experience in the hospitality and travel industry, Chung joins the company after previous senior management roles in well-known international hotel chains, including Shangri-La, Accor, and Marriott.

She was director of business development and marketing at the Shangri-La Hotel in Bangkok for five years before joining Ascott. 

In her role at Ascott, Chung will grow the business, fortify ties with strategic partners, and promote Ascott’s brands and portfolios.

“We have exciting new brands and properties, and I’m looking forward to bringing all my experience and knowledge to help this business achieve greatness,” said Chung.

Ascott’s country general manager, Thailand & Laos, Brian Tan noted: “She will add considerable strength to our management team as we continue to expand our operations in Thailand and Laos, currently with 30 operational and pipeline properties and over 6000 keys combined.”

About The Ascott Limited

The Ascott Limited (Ascott), based in Singapore, is a leading international lodging owner-operator. Its portfolio spans over 220 cities across 40 countries in Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA.

It has over 94,000 operating units and more than 64,000 units under development, totalling over 159,000 units across more than 900 properties. Ascott is a wholly-owned subsidiary of CapitaLand Investment Limited.