KUALA LUMPUR, 7 March 2025: The Malaysia International Trade & Exhibition Centre (MITEC) has won recognition as the recipient of Asia’s Premier Trade & Exhibition Hub Award 2025 in the MICE Category at the prestigious ASEAN Food & Travel Awards 2025.
The ceremony took place on 27 February at the Mandarin Oriental Kuala Lumpur, where industry leaders across the region gathered to honour outstanding contributions in the food, travel, and MICE industries.
The ASEAN Food & Travel Awards 2025 celebrate organisations demonstrating innovation, leadership, and exceptional service and setting new benchmarks for excellence in their respective fields.
Receiving the award on behalf of MITEC, Chief Executive Officer. Mala Dorasamy commented: “Recognition reflects our team’s relentless dedication to positioning MITEC as the venue of choice and the gateway to Southeast Asia for international trade and exhibitions.”
SINGAPORE, 7 March 2025: IHG Hotels & Resorts (IHG) announced on Wednesday that Bryan Chan has been appointed as its new Vice President of development for Southeast Asia and Korea.
He will oversee the strategic expansion of IHG’s brands across the region, build and strengthen stakeholder relationships, and lead a team of highly experienced developers based in the market.
Having joined IHG more than 10 years ago, Chan has worked in various increased leadership roles, moving from manager to senior director, and worked across many markets, including Laos, Malaysia, Maldives, Philippines, South Korea, and Vietnam. He has worked in IHG’s Windsor headquarters for a year on large-scale complex projects, including the landmark Novum partnership in Germany.
IHG has 137 opened hotels and 86 hotels in the pipeline* across South East Asia and Korea across 11 brands. It plans to introduce new brands, including Garner, IHG’s midscale conversion brand, to key markets in the next few years.
BERLIN 7 March 2025: Taking the train to catch a flight should be easier now that bookings with Lufthansa Express Rail include the City Ticket from Deutsche Bahn (DB).
Customers can also use the local public transport services on their journey. Lufthansa boarding passes are also valid for journeys by bus, tram, underground, and S-Bahn to and from the Express Rail station.
Lufthansa Express Rail: Ticket now also valid on public transport
All Lufthansa Express Rail destinations except Siegburg and Basel will receive the upgrade. Customers can use local public transport in 26 German cities before and after their airline journey. The City Ticket is valid once per direction on the day of validity for the journey to the Express Rail station or from there to the journey’s destination.
Demand for Lufthansa Express Rail has risen steadily in recent years. In 2024 alone, around 500,000 passengers used the service to arrive and depart at Frankfurt Airport. Lufthansa and DB further enhance their intermodal offering by integrating the City Ticket.
Lufthansa Express Rail is part of a cooperation between Lufthansa and DB that has been going on for over 20 years. With just one booking step, customers can purchase a combined ticket for train and flight and use it to conveniently use the train as a feeder to Frankfurt Airport from 26 German cities. This means that more than twice as many cities in Germany are connected by Lufthansa Express Rail than Lufthansa currently connects by plane. DB and Lufthansa offer over 240 ICE connections daily with a Lufthansa flight number (codeshare number).
Lufthansa Express Rail is a service designed to seamlessly integrate train and air travel, primarily focusing on connections to and from Frankfurt Airport (FRA). Here’s a breakdown of how it works for travellers:
Key Features and Benefits
Combined Booking: Lufthansa allows travellers to book their train and flight tickets together in a single transaction, simplifying the travel process. Integrated Travel: The service provides a smooth transition between train and plane, with optimised transfer times at Frankfurt Airport. Transfer Guarantee: A significant advantage is the transfer guarantee. If either the train or flight is delayed, Lufthansa will rebook passengers onto the next available connection. Check-in Convenience: Travellers can check in for both their train and flight online or via mobile, starting 30 hours before their flight departs and up to 15 minutes before their train departs. Boarding Pass as Ticket: The Lufthansa boarding pass is also the train ticket. City-Ticket Inclusion: Recently, Lufthansa has expanded its cooperation with Deutsche Bahn (DB). Now, Lufthansa Express Rail bookings include the DB City-Ticket in 26 German cities. This allows customers to use local public transportation to and from the Express Rail train station.
BERLIN, 7 March 2025: The ITB brand will break into the lucrative Americas exhibition market with a new travel trade show ‘ITB Americas’ hosted in Mexico, 10 to 12 November 2026,
ITB Americas will celebrate its debut as a B2B tourism trade show in Guadalajara, Mexico, Messe Berlin announced at a press conference at ITB Berlin earlier this week.
(From left to right) Vicente Salas Hesselbach (Managing Director, ITB Americas), Gustavo Staufert (Generaldirektor, Guadalajara Convention and Visitors Bureau), Michelle Fridman Hirsch (Generalsekretärin des Bundesstaates Jalisco), Mario Tobias (Geschäftsführer der Messe Berlin), Virginia Messina (Senior Vice President für Advocacy und Kommunikation, WTTC), Francisco José (Botschafter Mexikos), David Ruetz (Senior Vice President, Messe Berlin)
A memorandum of understanding (MoU) signed with the Mexican ambassador in Berlin and representatives of the State of Jalisco seals the deal.
“From Canada to Argentina: ITB Americas is the only travel trade show that covers North, Central and South America and the Caribbean as well as all travel industry segments,” Messe Berlin said in the launch press statement.
The planned distribution of exhibitors is 80% from the Americas and 20% from the rest of the world, with participants ranging from startups to global market leaders.
“Mexico is described as an ideal location for ITB Americas convening in. In addition, the venue for the new event – Mexico’s second-largest city, Guadalajara, in Jalisco State – offers excellent connectivity and the country’s most state-of-the-art exhibition and convention centre.”
An ITB Americas Conference component will feature high-profile speakers addressing the latest industry trends, while specific networking formats will focus on buying and sales. With this new event, ITB is expanding its brand family, which, in addition to Berlin, is successfully represented worldwide through trade shows in Shanghai, Singapore, and Mumbai.
“The launch of ITB Americas represents a continuation of our successful international strategy,” said Messe Berlin CEO Mario Tobias. “Having previously focused on Asia, it is now ‘ITB goes West’ for us. Whether for hiking in the Rocky Mountains, cruises in the Caribbean, exploring the Atacama Desert in South America or the Mayan culture in Central America, the Americas are not only among the most diverse regions for travel but also an important source market, with countries such as the USA, Canada, Mexico and Brazil.”
SYDNEY, 7 March 2025: Global travel management company Corporate Travel Management (CTM) has published its second Global Corporate Travel Trends Report, highlighting the corporate travel industry’s performance in 2024.
The report reveals robust growth across key travel metrics, highlighting the resilience and expansion of the corporate travel industry. Air travel capacity is above 2019 levels. Business travellers are flying longer distances, booking lead times are extending, and average daily rates (ADRs) for accommodation are beginning to plateau globally.
Air travel rebounds: Increased capacity and stabilised fares
The global corporate air travel market has entered a period of sustained growth, with air capacity now 3% above 2019 levels and 6.4% higher than in 2023.
Airlines are scaling operations to meet the growing demand, particularly in major corporate travel hubs where full-service carriers have expanded networks. Record aircraft orders and over 1,600 new
aircraft deliveries expected in 2025 signal continued investment in fleet expansion to meet demand.
Top three corporate travel routes for CTM customers in 2024
The top travel routes for CTM customers were: 1. London – New York 2. London – Hong Kong 3. Sydney – Melbourne
The Sydney–Melbourne route surpassed Hong Kong–Tokyo in the January–June 2024 Global Corporate Travel Trends Report.
Corporate travellers flying further
Corporate travellers covered greater distances in 2024 than before the pandemic, and stabilised airfares in most regions provided corporate travel managers with greater budget certainty following sharp price increases in 2023.
British business travellers led the trend globally, flying further than any other nation compared to 2019. India’s rapidly growing corporate travel market also experienced a significant increase in travel
distances compared to 2019, with North America emerging as a key destination.
French business travellers also saw significant distance increases due to government-imposed sustainability restrictions on domestic air travel in 2023.
Australian business travellers who stayed closer to home in 2023, have returned to flying longer, surpassing 2019 distances.
Average miles flown by travellers
• United Kingdom: 3,821 miles (vs. 3,737 in 2023, 3,329 in 2019)
• United States: 3,011 miles (vs. 2935 in 2023, 2,822 in 2019)
• Australia: 2,826 miles (vs. 2,635 in 2023, 2,745 in 2019)
Airfare and booking trends
Following steady price increases since March 2020, global airfares entered a downward trend in 2024. Economy fares declined more sharply, while business class fares maintained a consistent trajectory. This softening suggests a potential market correction following the substantial price recovery period of the previous two years. International airfare pressures with increased competition boost capacity to meet rising demand. Similarly, North America witnessed stabilisation in airfares with airlines adding transpacific and transatlantic capacity. International airfares in Asia declined due to price corrections from supply shortages during the pandemic. In Europe, strong corporate and premium leisure demand and limited seats drove up international business-class fares.
View the full 2024 Global Corporate Travel Trends Report
DELHI, 7 March 2025: IndiGo will launch direct flights from Mumbai to Krabi in southern Thailand effective 23 March, while the airline has deployed a Boeing 787 Dreamliner for its daily flights to Bangkok Suvarnabhumi Airport (BKK) since 1 March.
Krabi, a popular tourist destination facing the Andaman Sea around 100 km south of Phuket, is a strategic addition to IndiGo’s network and offers Indian holidaymakers an alternative to Phuket Island.
IndiGo will commence operations with six weekly flights starting 23 March and intends to increase to daily flights effective 30 March. It will deploy an A321neo on the route with 183 seats.
Regarding the new route, IndiGoHead of Global Sales Vinay Malhotra said: ” We are incredibly pleased to introduce direct flights from Mumbai to Krabi, our third destination in Thailand, after Bangkok and Phuket. Krabi’s breathtaking beaches and natural beauty make it one of the most popular tourist destinations.
“With this new route, we’re further strengthening our network in Thailand, enhancing connectivity to over 90 weekly flights between India & Thailand. This increased frequency will boost tourism and foster trade opportunities, further solidifying the strong bonds between the two nations.”
Flight schedule
Meanwhile, IndiGo Airlines has been flying its first Boeing 787-9 Dreamliner service on the Delhi-Bangkok route since 1 March after it took delivery of the aircraft leased from Norse Atlantic Airways. IndiGo plans to ‘damp lease’ six long-range aircraft with a seating capacity of 338 seats.
04 MAR 2025, BERLIN/GERMANY:
Emirates Airlines, ITB Berlin
IMAGE: 20250304-01
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SINGAPORE, 6 March 2025: Emirates and Expedia Group have expanded their long-standing partnership through the airline’s full integration of its New Distribution Capability (NDC) API with Expedia Group’s brands, establishing a direct connection that delivers Emirates’ complete portfolio of fare products and services to Expedia Group’s global customer base.
This latest enhancement will empower travellers to unlock a broader range of options and benefit from streamlined booking capabilities on Expedia Group’s brands when planning their journeys to any point on the airline’s global network.
Emirates Airline Deputy President and Chief Commercial Officer Adnan Kazim said: “We are proud to expand our partnership with Expedia Group, allowing travellers on the platform to personalise their booking experience with Emirates. Looking ahead, our enhanced collaboration will provide travellers with seamless access to Emirates’ NDC content while expanding booking possibilities across all elements of their journey.”
Expedia Group Chief Commercial Officer Greg Schulze added: “Our expanded partnership with Emirates marks a significant step in elevating the travel experience. This collaboration gives our global travellers more customised options and easier bookings, allowing them to create unique trips that suit their needs. Ultimately, it’s about making every journey a lasting memory for our travellers.”
The full integration will enable Expedia Group to offer Emirates’ NDC fares, products and ancillary services including extra baggage and seat selection, along with other improved features and flexibility in their booking journeys.
In addition to customer personalisation, Emirates and Expedia Group will explore deeper collaboration on loyalty programmes to enhance travel rewards for both companies’ customers. They will leverage market data insights to drive business growth and inform joint marketing initiatives.
The partnership will also focus on creating end-to-end booking experiences by leveraging Expedia Group’s extensive global hotel inventory for full-package solutions. The tailor-made air and hotel packages will allow travellers to complement their Emirates flights with stays at thousands of hotels available on Expedia Group’s brands. The work will enable the airline to connect with and capture the attention of travellers worldwide.
For more information on flights and fares and to make a booking, visit www.emirates.com.
About Emirates Emirates is the world’s largest international airline, connecting travellers to more than 140 cities. Emirates operates the world’s largest fleet of Boeing 777 and Airbus A380s, and now flies the Airbus A350, offering spacious cabins and iconic inflight features across its fleet. With a culturally diverse workforce, Emirates caters to its global customer base by delivering exceptional services and world-class products. It has also earned customer recognition for its industry-leading services on the ground and in the sky.
SINGAPORE, 6 March 2025: Urban Resort Concepts (URC), an operator of luxury urban resorts, announced Wednesday the appointment of senior executives to lead its corporate team.
Nicholas Liang.Michael FaulknerAndreas ZimmermannJessie Lai
Nicholas Liang, Vice President of Operations
With over 22 years of luxury hospitality experience across Asia, Europe, and the Middle East, Nicholas Liang is a seasoned hotelier who has worked at the Mandarin Oriental, Ritz-Carlton, Rosewood, and, most recently, as the GM of Four Seasons.
Michael Faulkner, Vice President of Brand and Commercial
Faulkner brings extensive experience in luxury hospitality, having held senior commercial leadership roles with renowned brands such as Swire Hotels, Park Hyatt, and Crown Resorts.
Andreas Zimmermann, Vice President of Development
Zimmermann brings unparalleled expertise to secure new business opportunities for URC. He has led the development of luxury hospitality projects across the Asia Pacific, overseeing feasibility studies, financial management, and contract negotiations.
Jessie Lai, Office Manager and Executive Assistant to the CEO
Lai joins URC with over 11 years of experience in the hospitality industry, primarily with Marriott International. She has excelled in roles ranging from guest relations to high-level administrative coordination.
URC’s portfolio of urban resorts comprises The PuLi Hotel & Spa in Shanghai, The RuMa Hotel & Residences in Kuala Lumpur, and The PuXuan Hotel & Spa in Beijing.
BERLIN, 6 March 2025: Trip.com Group unpacked emerging technologies shaping the future of travel, such as AI-driven personalisation and next-generation, at the ITB Berlin’s Future Forward presentation held on Wednesday with event partner the World Travel & Tourism Council.
Trip.com Group Managing Director and Vice President of International Markets Boon Sian Chai and WTTC President & CEO Julia Simpson jointly led presentations on emerging and breakthrough technologies based on Trip.com Group’s Technology Game Changers report.
Themed Technology Game Changers: Future Trends in Travel & Tourism the event examined innovations across key areas as well as the impacts for business leaders and stakeholders navigating the complexities of a rapidly transforming digital environment.
Trip.com COO Schubert Lou led a discussion on leveraging AI-driven personalisation to enhance the customer experience and drive loyalty.
Lou explored the key innovations reshaping industry dynamics while offering insights and strategies to stay ahead in the competitive landscape.
The Trip.com and WTTC panel explored how technology drives personalised travel experiences, reviewing the challenges of balancing mass production with individualisation. Lou noted that AI shapes personalised travel planning for individual travellers and complex package and group travel structures.
ITB Berlin 2025 convenes this week, giving companies like Trip.com Group an opportunity to reinforce commitments to the European market and strengthen partnerships.
Trip.com Group is poised to enhance its role in the region’s travel ecosystem following its recent office locations in Paris and Istanbul, with other offices in London, Edinburgh, Frankfurt, Rome and Barcelona. The Group’s European footprint continues to expand, with strong regional growth indicators.
Trip.com Group reported its latest figures, highlighting air ticket and hotel bookings on its international OTA platform increased by over 70% year-over-year. German travel bookings specifically grew by almost 60% year-over-year.
“The European market is significantly shifting towards more personalised travel experiences. To cater to this, Trip.com Group will continue to innovate our technology capabilities so that we can anticipate customer needs and create tailored journeys that enhance the travel experience, ” Trip.com noted in a press statement released during ITB Berlin.
BANGKOK, 6 March 2025: The latest research from International SOS uncovers a “fragmented world”, with 65% of the surveyed senior risk professionals believing risks have increased over the past year, and 69% think geopolitical tensions will likely significantly impact their business or people in 2025.
75% of the primary decision-makers surveyed see social and political unrest as a top risk. 78% think burnout and stress will likely significantly impact their business and/or people in the coming year.
Photo credit: International SOS.
Even in the ongoing ‘permacrisis’ environment, the new research highlights some of the most significant risks, including conflict, geopolitical tensions, and protests, that respondents said they were ill-prepared to address.
International SOS released its ninth edition of the 2025 Risk Outlook Report on Wednesday, revealing essential insights into the mounting organisational and workforce resilience challenges. Over 800 global leaders and specialists identified the key risks that will impact organisations in 2025.
International SOS Global Security Director Sally Llewellyn explains: “The interconnected nature of today’s risks creates an environment where issues escalate quickly and unpredictably. Geopolitical tensions are triggering supply chain disruptions and cyber threats, while misinformation and disinformation amplify confusion, eroding trust within organisations and across borders. These complexities demand a shift from reactive to predictive strategies, leveraging intelligence-driven insights and cross-functional collaboration. While the challenges are significant, organisations that take a systematic approach to understanding and mitigating these layered risks can protect their people and operations and strengthen their resilience in an era of uncertainty.”
Geopolitical tensions: A complex and escalating risk
Geopolitical instability ranks as a top concern for organisations heading into 2025, underscoring the fragility of a deeply interconnected global landscape. Businesses are now contending with an environment where conflicts are not confined to political borders but reverberate across industries, economies, and supply chains.
· 75% of respondents who are primary decision-makers think political and social unrest and protests are likely to significantly impact their business and/or people in the next 12 months.
· 74% of surveyed primary decision-makers also believe that geopolitical tensions are likely to significantly impact their business and/or people in the coming year.
· 73% of surveyed primary decision makers highlight their belief that transport risks and disruptions will likely significantly impact their businesses and/or people in the next year.
The risks are manifesting in varied and often overlapping ways. In Europe, the conflict in Ukraine has destabilised energy markets and fractured political alliances, creating ripples across the continent. In the Middle East, the ongoing crises are intensifying polarisation. Meanwhile, tensions in Asia, including overlapping claims in the South China Sea, threaten critical trade routes that connect the global economy.
Mental health and burnout: The hidden costs of a fragmented world
The increasingly volatile geopolitical landscape is taking a profound toll on mental health, with 65% of participants predicting that political stress and anxiety will have a significant impact on their businesses and/or people in 2025. These pressures are compounded by broader wellness risks that the following percentage of surveyed experts predict are likely to have a significant impact on their business and/or people over the next 12 months:
· Stress and burnout: 78%
· Impact of the cost-of-living crisis: 75%
· Mental health conditions: 70%
· Quiet quitting: 52%
· Climate change anxiety: 45%
International SOS Global Medical Director Dr Irene Lai comments: “The seemingly unstable, unpredictable and uncontrollable nature of global events, coupled with the cost-of-living crisis, are major factors contributing to employee stress and burnout. Businesses that proactively invest in employee wellbeing are building operational resilience. Creating a healthy workplace includes protecting and promoting mental health, which will help employees weather these stresses and drive higher engagement, productivity, and retention – essential for navigating a rapidly changing world.”
Building Resilience in a Fragmenting World
Despite complexities and challenges impacting organisations, there are clear pathways to building resilience. According to the report, resilient organisations share three key characteristics:
Access to actionable intelligence: Decision-makers need timely, relevant, and verified information tailored to their organisation’s specific risks. This is critical in addressing misinformation and disinformation; 27% of participants reported that their organisation has been impacted by misinformation, with a further 32% reporting being unsure if misinformation has impacted their organisation – a potential blind spot.
Integrated risk management platforms: Unified risk management systems streamline processes and enhance the productivity of risk managers. These platforms also enable seamless communication across teams, which can help leaders support their employees when dealing with the impacts of risks such as extreme weather (49% of experts believe that the health impacts of natural disasters and extreme weather events will have a significant impact in 2025). By providing a single platform of reliable information, organisations can respond swiftly to both anticipated and unforeseen risks.
Optimised resource allocation: Consolidating resources allows organisations to prioritise high-risk areas without overextending. For example, 64% of respondents highlight increasing employee expectations about ‘Duty of Care’. This finding makes embedding proactive health, safety, and security measures into operations essential. These investments are vital to addressing current and emerging risks.