Tuesday, September 23, 2025
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Trip.com presents AI Trip.Planner

KUALA LUMPUR, 29 August 2025: Trip.com introduces Trip.Planner, a one-stop travel planning hub, powered by AI to transform complex itineraries into effortless, personalised journeys.

Trip.Planner acts as an AI-powered travel concierge, assisting you in creating personalised itineraries tailored to your travel style. With real-time transport integration, flexible planning features, and access to over 20 million geo-tagged global points of interest, travellers can plan their next Trip using the unified intelligence hub.

Real-time transport, accommodation and attraction options are suggested directly.

All-in-one integration

Flights, trains, hotels, restaurants, and attractions are all integrated into your itinerary, providing real-time availability. Travellers can plan and book everything directly from their itinerary view, eliminating the need to switch between platforms.

Real-time transport, accommodation and attraction options are suggested directly.

Trip.Planner includes expert-vetted recommendations available via the in-app AI chat.

Built for Trust

Moreover, users can benefit from trusted, real-time travel data. You can view prices, availability and detailed descriptions for travel options. The AI also recommends attractions that are open, seasonally relevant, and accessible, utilising officially verified opening hours, typical visit durations, and transportation estimates for a smooth and realistic plan.

Recommendations are practically tailored to your destination — for example, suggesting relevant airport transfers, car rentals in remote areas, or day tours in urban spots.

Tailored itineraries

Trip.Planner adapts to your personal travel style, whether you’re a culture buff, a first-time visitor, or on an intergenerational excursion. 

You can select from user preferences such as:

· Family-Friendly: Kid-friendly options, like theme parks and wildlife encounters.

· Classic: Iconic sights and must-see highlights, ideal for first-time visitors.

· Elderly-Friendly: Lower-intensity activities with easy access and relaxed pace.

· Cultural: Museums, performances, or experiences that reflect local arts.

· Cityscape: Urban-focused —shopping, dining, nightlife and city walks.

· Nature: Outdoor and scenic spots like parks, beaches, and reserves.

· Historical: Significant landmarks, traditional districts and heritage sites.

Planning starts with just three questions: destination, trip duration, and your travel style. From there, Trip.The planner generates an itinerary for you. You can preview it within the in-platform map and easily visualise routes for your travels.

If you have prior bookings on the Trip.com platform, you can easily import them into your itinerary or adjust plans using the canvas-style editing feature. It allows you to rename, reorder attractions, replace and delete activities and add on notes. A floating AI button stays active at all times, offering real-time, on-demand suggestions as users edit their trips.

Trip.Planner is currently available on English-language Trip.com sites in select regions*, with access expanding progressively to users in the coming months.

*Full list of supported regions: United States, Canada, the United Kingdom, Australia, New Zealand, Hong Kong, Malaysia, Saudi Arabia, United Arab Emirates, Israel, Thailand, Indonesia, the Philippines, India, Pakistan, Belgium, Ireland and general English-language markets.

Scoot signals new KrisFlyer chart

SINGAPORE, 29 August 2025: Scoot, the low-cost subsidiary of Singapore Airlines (SIA), has introduced a new KrisFlyer award chart, allowing members to redeem Scoot flights with miles at attractive rates. 

The award chart offers greater rewards and benefits, with one-way flight redemptions starting from as low as 1,500 KrisFlyer miles for economy class base fares.

Since joining the KrisFlyer Rewards programme in 2015, Scoot has been working to expand its offerings to KrisFlyer members, including the launch of a newly updated award chart that allows members to redeem their miles for flights to popular destinations such as Bangkok, Hangzhou, Ipoh, Jeju, Taipei, and Vienna.

The award chart offers one-way flight redemptions at attractive rates, starting from as low as 1,500 KrisFlyer miles for Scoot economy class base fares.

KrisFlyer members can now redeem Scoot Saver or Scoot Advantage seats in economy class, available on a first-come, first-served basis. 

KrisFlyer miles can be used to redeem Scoot Economy Class base fares only. Similar to taxes, additional addons can be paid separately via other payment methods, providing members with more flexibility and choices to tailor their travel journeys. 

Members may also earn KrisFlyer miles at a rate of 1 mile per SGD1 on Scoot-operated flights for their purchased add-ons; terms and conditions apply.

While members can already pay for their flight bookings either fully or partially with KrisFlyer miles, this latest initiative reinforces Scoot’s commitment to enhancing member benefits by enabling flight redemptions at fixed rates according to the award chart. At the same time, PPS Club, KrisFlyer Elite Gold, and KrisFlyer Elite Silver members will continue to enjoy their benefits when flying with Scoot.

These include an additional 5kg baggage upgrade with the purchase of a minimum of 20kg baggage online, complimentary standard seat selection and priority boarding. PPS Club and KrisFlyer Elite Gold members can additionally enjoy a one-time flight change fee waiver.

Chiang Mai in northern Thailand will be one of the popular destinations for redeeming KrisFlyer miles for a holiday during the winter timetable 2025-2026. The airline is scheduling an increase in flights from Singapore from daily to 11 flights weekly, starting on 27 October. Flights will then increase to 14 per week, effective 3 December. Flights will use an Airbus A321neo on the route.

Qantas brings back double points offer

SINGAPORE, 29 August 2025: Qantas Frequent Flyers can fast-track their status or boost their points balance with the return of the popular Double Status Credits or Qantas Points offer that is up and running until 4 September.  

Members who book any Qantas-marketed and operated regional, domestic or international flight can choose to earn either double Status Credits or Qantas Points. Double points can also be earned on Qantas Hotel and Holiday bookings during the same period.  

Photo credit: Qantas. https://www.qantas.com/th/en.html

Members can register for the offer via the Qantas App and make unlimited bookings for travel between 4 September 2025 and 22 August 2026.  

Qantas Loyalty CEO Andrew Glance said hundreds of thousands of members participated in the last offer, introduced in March 2025.  

“This is one of our most highly anticipated offers of the year and an excellent way for members to unlock the travel benefits that they value most. They may want to fast-track their annual status to access hundreds of lounges, or boost their points balance to book their next reward seat or upgrade. This offer helps them get there sooner.  

“Across the programme more broadly, we’re focused on making the programme more rewarding for members. We’ve added millions more reward seats, partnered with flagship program partners, and helped members book a record number of trips using their points. In fact, more than 15,000 reward seats are booked each day, including 1,000 Classic seats in premium cabins to international destinations.” 

Double Status Credits help frequent flyers advance through Qantas’ annual status tiers more quickly (Silver, Gold, Platinum, and Platinum One), unlocking benefits such as access to over 650 Qantas and partner lounges, priority check-in and boarding, and additional baggage allowances. 

Frequent flyers can use double Qantas Points to boost their points balance and book reward seats, request flight upgrades, book hotel stays or make purchases on the Qantas Marketplace or with Ticketek. 

During the last offer in March, two-thirds of participating members opted for double Status Credits, while one-third opted for double Qantas Points.  

Today, Qantas is also thanking all active frequent flyers for their continued loyalty and gifting bonus Status Credits to members who have engaged in the program in the last 18 months. The number of Status Credits will vary by tier and will be added to members’ counts automatically in September. 

Royal Orchid Holidays returns to South Africa

BANGKOK, 29 August 2025: Bangkok-based destination management company IAsia Thailand and Royal Orchid Holidays, a division of Thai Airways International, will reintroduce the iconic Royal Orchid Holidays brand to the South African market, effective 1 September 2025.

Under this strategic alliance, IAsia Thailand will supply Royal Orchid Holidays South Africa with its full suite of travel services, including hotels, tours, activities, packages, and ground transfers, which will be distributed by Simply Nexus’ extensive network across South Africa. 

IAsia Thailand General Manager Nick Critelli (left) and Royal Orchid Holidays Team Lead Panida Indrambarya (centre).

“Partnering with Simply Nexus on behalf of Royal Orchid Holidays is a natural next step for IAsia Thailand,” said IAsia Thailand General Manager Nick Critelli. “We’ve established a strong reputation and presence in both Thailand and South Africa, and we’re excited to bring our full product range to Royal Orchid Holidays as we help reintroduce this respected brand back into the South African market.”

The first website for tours is now live at https://royalorchidholidays.co.za/ 

Royal Orchid Holidays Team Lead Panida Indrambarya noted: “At Royal Orchid Holidays, we take pride not only in curating unforgettable travel experiences but also in the strong relationships we’ve nurtured over the years — with service partners, local guides, and our valued guests. We are delighted to collaborate with Simply Nexus to reestablish our footprint in South Africa.”

Christopher Simonsen of Simply Nexus added: “The return of Royal Orchid Holidays brings South African travellers more than just access to great hotels — it offers a suite of exclusive experiences, on-the-ground services, and valuable benefits that set this brand apart. We’re thrilled to help reintroduce a name that South Africans already know and trust.”

Asia Pacific airline passenger traffic grows 7.7%

KUALA LUMPUR, 29 August 2025: Preliminary July 2025 traffic figures released this week by the Association of Asia Pacific Airlines (AAPA) showed a sustained increase in international passenger demand, fuelled by growth in tourism markets. 

International air cargo demand remained resilient, buoyed by more vigorous export activity ahead of the implementation of US tariffs in early August.

The region’s airlines registered a 7.7% year-on-year increase in international passengers carried, bringing the monthly total to 33.4 million. Measured in revenue passenger kilometres (RPK), demand rose by 8%, while available seat capacity expanded by a slightly higher 8.6% year-on-year. This resulted in a 0.4 percentage point decline in the average international passenger load factor to 82.0% for the month.

International air cargo demand, as measured in freight tonne kilometres (FTK), recorded a firm 8.6% year-on-year increase in July, despite prevailing weakness in global trade flows. With offered freight capacity up by 6.4%, the average international freight load factor improved by 1.2 percentage points to 62%.

Commenting on the results, AAPA Director General Subhas Menon said: “Strong demand growth on routes connecting North East Asia and South Asia, together with the expansion of network connections, continued to stimulate traffic. During the first seven months of the year, Asian airlines carried a combined total of 224 million international passengers, an 11% increase compared to the same period in 2024.”

Menon added: “During the same period, air cargo demand grew by 6.5% year-on-year, building on last year’s strong performance. Inventory build-ups ahead of the introduction of tariffs by the US, along with the rerouting of shipments and diversification of sourcing, contributed to the growth in volumes, as businesses prioritised the speed and reliability afforded by air shipments.”

Looking ahead, Menon concluded: “The global economic outlook remains broadly positive, with healthy forward booking volumes supporting growth in travel markets. However, the implementation of tariffs is expected to add some uncertainty in air cargo markets, and could weigh on future demand.”

“On the cost side, the 15% year-to-date decline in jet fuel prices to an average of USD89 per barrel, together with the weaker US Dollar against some regional currencies, is helping to offset cost pressures arising from ongoing supply chain disruptions. Overall, Asian airlines remain focused on disciplined cost management while pursuing new revenue opportunities to support growth and sustain profitability.”

AAPA event

Asia Pacific Aviation Safety Seminar 2025

10-11 September 2025

Hosted by Philippine Airlines

The Association of Asia Pacific Airlines will host the next Asia Pacific Aviation Safety Seminar (APASS) from 10 to 11 September 2025 in Manila, Philippines. The host airline for APASS 2025 is Philippine Airlines.

APASS is the premier regional aviation safety event, designed to create a shared meeting place for the region’s airlines, airports, aircraft manufacturers, insurers, ground handlers, MROs, and suppliers to discuss and stay updated on the latest developments and priorities in aviation safety.

APASS 2025 will feature four key streams: flight safety, cabin safety, engineering & maintenance and turboprop operations. For further information on the seminar, visit: bit.ly/APASS2025

PATA praises chapter network

BANGKOK, 29 August 2025: The Pacific Asia Tourism Association honoured its PATA Chapters and Student Chapters at an awards presentation during the PATA Power of Networking 2025 event hosted on Wednesday on the sidelines of the PTM2025.

In a statement posted on the association’s Facebook page, PATA chair Peter Semone praised the role of the PATA Chapters and Student Chapters and recognised their outstanding contributions and achievements.

PATA Malaysia Chapter – Spirit of PATA Award.

The 2025 award recipients

  • PATA Malaysia Chapter – Spirit of PATA Award.
  • Pacific Asia Travel Association Philippines Chapter  & PATA Philippines. LPU-Manila Student Chapter – Awards of Excellence.
  • Pacific Asia Travel Association (PATA)-Thailand Chapter – Best Engagement with Young Tourism Professional Award.
  • PATA Cambodia Chapter & PATA India Chandigarh University Student Chapter – Best Sustainability Initiative Awards.
  • PATA India Christ University Student Chapter – Best Digital Engagement Award.
  • PATA Hong Kong SHTM Student Chapter – Trailblazer Award.
PATA Hong Kong SHTM Student Chapter – Trailblazer Award.

PATA Hong Kong SHTM Student Chapter – Trailblazer Award.

PATA has seen a revival of its chapter membership, with chapters in Asia dominating in terms of activities and presence at PATA events. The number of chapters in the Pacific Asia Travel Association (PATA) varies depending on the source, but the most recent estimate ranges from 31 to 41 chapters worldwide, excluding student chapters.

PATA’s official website notes that the chapters are a vital part of the organisation, providing a local platform for tourism professionals to network, share knowledge, and promote PATA’s mission.

Chapters worldwide

Americas: Chapters in Canada and the US.
Europe: Chapters in countries such as Denmark, Finland, France, Germany, Norway, Sweden, the UK and the Republic of Ireland.
Northeast Asia: Chapters in Chinese Taipei, Japan, Korea,  Macau and Hong Kong Student Chapter.
South Asia: Chapters in Bangladesh, India, Maldives, Nepal, Pakistan, and Sri Lanka.
Southeast Asia: Chapters in Cambodia, Indonesia, Malaysia, Philippines, Singapore, Thailand, and Vietnam.
Pacific: A chapter in Micronesia.

PATA also has student chapters, which are a key part of its youth programme. Student chapters benefit PATA’s educational institution members, providing a way for students to engage with the industry and drive change.

75 years and still going strong

The Pacific Asia Travel Association (PATA) confirmed this week the start of a year-long campaign to celebrate its 75th anniversary. 
The announcement — featuring the screening of a short video briefly showcasing PATA’s past and revealing the 75th Anniversary logo and theme — was officially launched at the PATA Knowledge Forum 2025 on 26 August at the Queen Sirikit National Convention Centre, Bangkok, Thailand, in conjunction with the PATA Travel Mart 2025 (PTM 2025).

PATA CEO Noor Ahmad Hamid commented: “Seventy-four years ago, our founders came together when the world longed for peace, healing, and hope. Their vision was simple yet powerful: to use travel as a bridge between cultures, as a pathway to prosperity, and as a passport to peace. That vision continues to guide us today, reminding us that the work we do is not just about tourism, but about connecting people and creating understanding across borders.” 

He added, “It is in that same spirit — honouring the founders’ vision and embracing our ongoing mission — that I am delighted to officially launch the celebrations for PATA’s 75th Anniversary in 2026.”

Under the theme, “From Vision to Legacy: PATA at 75,” the anniversary marks a significant point in time in PATA’s journey, celebrating the association’s role in fostering responsible and sustainable tourism development across the Asia Pacific region and its future-forward commitment to actively evolve alongside the sector’s ever-changing priorities with a focus on innovation, collaboration, and adaptability.

LADA launches Langkawi Special Deals

LANGKAWI, 28 August 2025: The Langkawi Development Authority (LADA) announced this week the launch of Langkawi Special Deals, a new campaign offering attractive travel packages and rebates designed to encourage domestic travellers to explore the island. 

The initiative was officiated by Malaysia’s Deputy Minister of Finance, YB Puan Lim Hui Ying, and aims to stimulate tourism during Langkawi’s low season It also seeks to strengthen collaboration among local tourism stakeholders by consolidating efforts on a single promotional platform that positions Langkawi as a high-value, attractive destination. 

“As we move closer to Visit Malaysia Year 2026, the Government remains fully committed to ensuring the continued growth of our tourism sector Our approach is straightforward: strategic promotions, innovative collaborations, and meaningful community participation Initiatives such as Langkawi Special Deals play a vital role in achieving these goals,” said YB Lim in her officiating remarks. 

Exclusive savings across Langkawi 

The campaign features offers from attractions, hotels, F&B outlets, duty-free retailers, transport operators, and tourism service providers on the island Travellers can look forward to exclusive discounts of up to 70% on selected products and services from participating partners. 

“It is important that we unite Langkawi’s tourism players in our mission to make the island one of the most desirable island destinations in the world. Langkawi Special Deals provides a platform for this collaboration, and we intend to make it an annual highlight for the island,” said LADA CEO Datuk Seri Haji Iskandar bin Datuk Haji Mohd Kaus. 

He encouraged Malaysians to take advantage of the campaign’s offers and rediscover the premium experiences Langkawi has to offer.  

Partnership with MAG 

In conjunction with the launch, a Memorandum of Understanding (MoU) was signed between LADA and Malaysia Aviation Group (MAG), with MHholidays providing limited-time flight and hotel packages. The MoU was signed by LADA CEO Datuk Seri Haji Iskandar bin Datuk Haji Mohd Kaus and MAG Loyalty and Travel Services CEO Philip See, and witnessed by YB Puan Lim. 

Through MHholidays, the tour operating arm of Malaysia Airlines, travellers will enjoy exclusive Flight + Hotel promotions, including savings of up to RM400* Complementing this, Journify, MAG’s integrated lifestyle platform, will offer an additional RM30 rebate on tours and attractions in Langkawi for customers booking Flight + Hotel packages Running from 1 September to 31 December 2025, the promotions provide exceptional value while delivering a more rewarding and memorable holiday experience on the island.  

Malaysia Aviation Group (MAG), CEO of Loyalty & Travel Services Philip See said: “We are honoured to partner with LADA to support the growth of Langkawi’s tourism industry As one of Malaysia’s most iconic destinations and a key hub in our network, Langkawi holds great significance for us Through MHholidays and Journify, we are bringing together our tour operating and lifestyle platforms to offer travellers more than just great value — but a seamless, premium travel experience enriched with curated offerings and the signature warmth of Malaysian Hospitality This collaboration reflects our commitment to making Langkawi more accessible, vibrant, and unforgettable for all travellers.” 

Langkawi Special Deals will run from 1 October to 31 December 2025, with additional campaign partners to be announced soon. For more information on LADA, visit https://www.lada.gov.my/en/  and www.naturallylangkawi.my

Emirates: Official Airline Partner at US Open 

DUBAI, 28 August 2025: Emirates returns as the Official Airline of the US Open Grand Slam® tournament for the 14th consecutive year, reinforcing its commitment to world-class tennis and exceptional fan experiences.

Until the finals on 7 September, Emirates will once again open its doors to its signature 1,358-square-foot luxury hospitality suite at the Arthur Ashe Stadium. As one of the largest and most sought-after venues at the tournament, the suite provides unparalleled court views and premium experiences for tennis enthusiasts, celebrities, sports legends, and guests throughout two weeks of the championship.

On 23 August, Emirates cabin crew, team members, and Emirates pilot mascots celebrated Arthur Ashe Kids’ Day by meeting children on the ground, distributing toys, colouring packs and explorer bags, and helping create memories for children with Polaroid photos in limited-edition US Open frames.

Emirates hosted a tennis clinic for children from the Kings County Tennis League, with tennis legends Sloane Stephens and John Isner on 26 August, on Arthur Ashe Stadium at the US Open.

Emirates returns as the Official Airline of the US Open Grand Slam tournament for the 14th consecutive year — Arthur Ashe Stadium (photo by Mike Lawrence).

Emirates’ Force for Good programme was launched in partnership with the USTA Foundation in 2024 with the shared goal of empowering youth and expanding access to safe, high-quality tennis facilities. So far, the airline and the USTA Foundation have successfully presented communities in Brooklyn, New York, and East Palo Alto, California, with brand-new tennis courts.

To ensure that jet-setting fans don’t miss a moment of the action, the airline’s award-winning ice entertainment system will broadcast live US Open matches on Sport 24, available on more than 1,000 flights per week globally and viewed by millions of passengers during the two weeks of the tournament. For important finals and matches, the big screen at the A380 Onboard Lounge serves as an unrivalled setting for a big game. Die-hard tennis fans can also stay entertained with 50 tennis films and documentaries on 40 channels.

Redeem Skywards miles and watch

Emirates Skywards continues to leverage the airline’s extensive sponsorship portfolio to offer its 35 million members worldwide exclusive privileges and unmatched rewards. With  Skywards Exclusives, members can bid or redeem Miles to watch the action live at world-renowned sporting events, including all four Grand Slam tournaments. In total, more than 20 million Miles have been redeemed for tickets to watch matches at the US Open, with the highest bid ever recorded of 744,000 Miles for a pair of Men’s Final – Courtside Seats tickets. For more information, visit emirates.com/skywards.

For flight information and fare bookings, visit: www.emirates.com.

Thales extends global partnership with CWT

SINGAPORE, 28 August 2025: CWT announced on Tuesday the renewal of its contract to provide corporate travel management services to Thales, a global technology leader in the Defence, Aerospace, and Cyber & Digital sectors.

A CWT client since 2001, Thales has steadily expanded its collaboration with the travel management company over the years. Today, CWT supports the Thales Group’s travel program in 50 countries worldwide.

The extension reflects a shared commitment to innovation and operational excellence. For example, over the course of the partnership, CWT has continually enhanced its offerings with AI-enabled capabilities, including its messaging (chat) service, price optimisation solutions, and “Intelligent Display” hotel recommendation engine—helping Thales unlock greater traveller satisfaction, cost efficiencies, and sustainability insights across their programme.

“This renewal is a testament to the strength and depth of our partnership with Thales, built on mutual trust, shared values, and a strong commitment to innovation and sustainability,” said CWT Global Lead Defence and Government Customers Greg Harkins. “We’re proud to continue supporting Thales’ evolving needs as they pursue their ambitious strategy, and we look forward to delivering further value through our global reach, technology solutions, and traveller-centric approach.”

CWT is a leading global partner in business travel, meetings, and events. Operating across six continents, it delivers tailored solutions that help organisations connect, engage, and thrive in an increasingly complex and evolving world. 

Korean Air announces Boeing aircraft order

SEOUL, 28 August 2025: Korean Air announced on Monday its intent to purchase 103 next-generation aircraft from Boeing, 19 spare engines from GE Aerospace and CFM International, and a comprehensive engine maintenance programme with GE Aerospace on 25 August.

The total investment is valued at approximately USD50 billion (KRW70 trillion): USD36.2 billion (KRW50 trillion) for Boeing aircraft, USD690 million (KRW1 trillion) for 19 spare engines and an additional USD13 billion (KRW18.2 trillion) for the 20-year engine maintenance service contract.

Photo credit: Korean Air.

The agreements were formalised on 25 August at a signing ceremony in Washington D.C, attended by Walter Cho, Chairman and CEO of Korean Air and Hanjin Group; Stephanie Pope, President and CEO of Boeing Commercial Airplanes; and Russell Stokes, President and CEO of Commercial Engines & Services at GE Aerospace.

The aircraft purchase order includes 20 Boeing 777-9s, 25 Boeing 787-10s, 50 Boeing 737-10s, and eight Boeing 777-8F freighters. The aircraft are scheduled for phased delivery through the end of 2030.

This strategic aircraft acquisition is a proactive measure to support Korean Air’s long-term growth following its integration with Asiana Airlines. The airline’s investment plan extends into the mid-to-late 2030s, reflecting delivery delays affecting the global aviation industry.

Korean Air’s fleet strategy will standardise its long-term operations around five highly efficient aircraft families: the Boeing 777, 787, and 737, along with the Airbus A350 and A321neo. This move is expected to ensure a stable capacity growth, achieve economies of scale through fleet simplification, enhance fuel efficiency, reduce carbon emissions, and improve the overall customer experience.

In addition to the new aircraft, Korean Air will acquire 11 spare engines from GE Aerospace and eight from CFM International. The airline will also receive 20 years of engine maintenance service from GE Aerospace for 28 aircraft, representing a significant investment in operational stability and safety.

Korean Air has a long history of fostering close ties between the two countries, beginning with the opening of its first US cargo route (Seoul-Tokyo-Los Angeles) in April 1971 and its first passenger route (Seoul-Tokyo-Honolulu-Los Angeles) in April 1972. This cooperation continues today through its trans-Pacific joint venture with Delta Air Lines.