Monday, May 25, 2026
Home Blog Page 12

Taxing tourism: A lesson we keep relearning

BANGKOK, 6 May 2026: Before we go too far down the road of new tourism taxes, it is worth pausing to ask a simple question.

Are we really talking about something new, or are we revisiting an old idea that has already been tried, tested and, in many cases, quietly abandoned?

(Representative image) Tourism growth versus taxation: A delicate balancing act.       

Having spent more than four decades in travel and tourism, I have seen this cycle more than once. A government identifies tourism as a major revenue generator, proposes a modest fee or levy, and presents it as a painless contribution from travellers. On paper, it always looks straightforward.

In reality, it rarely is.

Thailand today finds itself at that familiar crossroads. A THB300 inbound visitor charge has been discussed for years, but has not been implemented. More recently, the idea of a THB1,000 outbound tax on Thai nationals travelling overseas has surfaced, raising fresh questions across the industry.

Let us be clear. These are taxes, whatever name is used. Calling them a fee, a levy or a contribution does not change the traveller’s experience. It is an added cost, and travellers notice.

The issue, however, is not simply the tax itself. It is how and when it is introduced.

From experience, the biggest obstacle is not policy, it is logistics. If a charge is built seamlessly into the airline ticket, collection is efficient and largely invisible. That is how most successful systems operate. But if travellers are required to pay separately, queue at counters, or navigate online systems on arrival, the process quickly becomes burdensome.

Multiply even a small delay by millions of passengers, and the scale of the problem becomes obvious. Airports slow down, costs rise, and the visitor experience deteriorates before the journey has properly begun.

This is where many well-intentioned proposals falter.

Timing is equally critical. The global travel industry is operating in an unstable environment. Airfares remain elevated, operating costs are high, and geopolitical uncertainty continues to influence traveller confidence. In such conditions, even a modest additional charge can send an unintended signal.

Tourism is built on confidence and ease. Anything that complicates travel, however slightly, risks pushing demand elsewhere.

There are examples of tourism levies that work. Bali’s visitor charge is simple, clearly communicated and linked to environmental and cultural preservation. Travellers understand what they are paying for, and the system is relatively straightforward. That clarity is essential.

By contrast, China, often cited in broad discussions, does not operate a dedicated tourism tax of this nature. It relies instead on standard visa fees and ticketed charges. This is important because it highlights that not every major destination needs a separate tourism levy.

The lesson is not that tourism should never be taxed. Governments require revenue, and tourism is a powerful economic engine. But this sector is also uniquely sensitive. It responds quickly to changes in cost, convenience and perception.

In my experience, poorly designed or poorly timed measures do not strengthen tourism; they risk undermining it. If Thailand chooses to move forward with any form of tourism tax, it must be done with precision. The purpose must be clear, the method of collection seamless, and the timing carefully judged. Otherwise, we risk repeating a familiar pattern in which a well-intentioned idea struggles in practice and quietly fades away.

Tourism has long been one of Thailand’s greatest strengths. It deserves policies that support its growth, not complicate it.

Taxes and more clutter your typical international fare

About the Author

Andrew J Wood is a Bangkok-based travel writer and well-respected tourism expert. A former hotelier, he has lived in Thailand since 1991. A past President of Skål Asia and long-time tourism industry leader, he writes widely on hospitality, travel and tourism trends across Asia.

Editorial postscript

As of May 2026, several Asia Pacific countries have introduced or adjusted tourism-related taxes to manage infrastructure and overtourism. The following table summarises the primary tourism taxes currently levied or proposed for 2026 across the region. (Sources: Trip.com, Economic Times, Travel Tourister).

Tourism taxes in the Asia Pacific (2026)

CountryTax TypeCurrent Rate (Local Currency)Approx. USDKey Details
ThailandTourism Entry FeeProposed THB300 (Air) / THB150 (Land/Sea)$8.20 / $4.10To be implemented mid-2026; funds for travel insurance & infrastructure.
JapanDeparture Tax¥3,000$19.50Increased from ¥1,000 effective July 2026. Included in ticket price.
Japan (Kyoto)Lodging Tax¥200 to ¥10,000 per night$1.30 – $65Tiered based on room price; luxury stays pay the highest rate.
Indonesia (Bali)Entry LevyIDR 150,000$9.40One-time fee per entry for foreign tourists since 2024.
New ZealandIVL (Entry Tax)NZ$100$60.00Includes conservation and tourism levy. Australians are generally exempt.
BhutanSDF (Sustainable Development Fee)$100 per adult / per night$100.00Reduced from $200 in late 2023; applies to most international visitors.
MalaysiaTourism TaxMYR 10 per room / per night$2.10Fixed rate for foreign tourists staying in registered hotels.
VietnamDeparture Tax~$2 – $25 (Variable)$2 – $25Typically embedded in airfare as “Passenger Service Charge.”

MATTA champions EV tourism vehicles

KUALA LUMPUR, 6 May 2026: The Malaysian Association of Tour and Travel Agents (MATTA) is calling for a coordinated national approach to accelerate the adoption of electric vehicles (EVs) for use in the tourism sector, stressing that coordinated national action is essential to build a sustainable, competitive, and future-ready tourism industry.

MATTA President, Nigel Wong, said the shift towards electric mobility in tourism must be understood as a systemic transformation that extends beyond transport policy alone, involving energy planning, financial mechanisms, infrastructure development, and tourism governance.

He explained that without strong coordination between ministries and industry stakeholders, efforts to electrify tourism vehicles would remain fragmented and insufficient to achieve a meaningful impact.

“This is not simply about replacing petrol and diesel vehicles. It is about building a practical ecosystem that enables tourism operators to adopt EVs confidently, affordably, and at scale,” Wong explained.

MATTA highlighted international examples where strong, coordinated government action has successfully accelerated the adoption of electric vehicles across transport systems, including tourism mobility. 

Examples of EV uptake

In Norway, a comprehensive ecosystem of incentives, supportive policies, and an extensive nationwide charging network has driven widespread EV uptake, extending to rental car fleets that service key tourist routes, including fjords and other scenic travel corridors.

Across the European Union, coordinated climate policies within the broader decarbonisation framework have supported cities like Amsterdam and Paris in transitioning tourism transport services, including hotel shuttles and sightseeing fleets, towards electric mobility, with regulatory measures such as low-emission zones.

In China, strong state-led coordination has enabled rapid electrification, particularly in cities such as Shenzhen, where entire public bus fleets have transitioned to electric power. It demonstrates how large-scale tourism and urban transport systems can be transformed when infrastructure, incentives, and policy direction are aligned.

These international experiences demonstrate the importance of whole-of-government leadership in ensuring successful EV transitions.

“The common thread across these countries is not just investment in electric vehicles, but a coordinated policy and implementation framework that brings together energy, transport, and tourism under a unified direction,” said Wong.

MATTA President Nigel Wong.

He added that Malaysia already has a strong foundation through initiatives such as the Low Carbon Mobility Blueprint 2021–2030, which provides a strategic direction for reducing emissions in the transport sector while supporting economic development.

MATTA emphasised that Malaysia must now strengthen coordination across agencies to ensure the effective rollout of charging infrastructure at key tourism destinations, highways, and urban centres, and to provide targeted incentives to support tourism operators in transitioning their fleets to electric vehicles.

The association also highlighted the importance of integrating renewable energy into the EV ecosystem to ensure that emissions reductions are genuine and not shifted to other sectors.

MATTA also urged government-linked companies and public sector agencies to lead by example in adopting electric vehicles for official and tourism-related transport use, noting that public sector leadership would help build confidence and accelerate private sector adoption.

“Tourism is one of Malaysia’s most important economic sectors. If we want to remain competitive globally, we must align ourselves with international sustainability trends and ensure our mobility systems reflect that direction.”

Wong concluded that a whole-of-government approach is not only necessary but urgent, as it provides the coordination, scale, and policy certainty required to transform tourism mobility in a meaningful and sustainable way.

(Source: MATTA)

Brand USA sales mission in Southeast Asia

SINGAPORE, 5 May 2026: Brand USA successfully concluded its inaugural Southeast Asia Sales Mission, which visited Taiwan, Vietnam and the Philippines last week, marking the organisation’s first multi-city engagement of its kind in the region.

The three-country mission brought together 10 US partners. It engaged more than 200 travel trade professionals through B2B meetings, industry briefings and networking sessions, underscoring Southeast Asia’s growing importance as a key inbound market for the US.

Photo credit: Brand USA.

The initiative also reflects broader momentum in the region, driven by expanding air connectivity and rising demand for long-haul and experiential travel, particularly in the lead-up to major global events, including the FIFA World Cup 2026, America250, and the Route 66 Centennial.

Brand USA boosts travel to the US from Southeast Asia with an inaugural multi-city sales mission.

In Taipei, approximately 65 agents participated in the event, followed by 32 in Ho Chi Minh City and 45 in Manila, reflecting strong engagement from key travel trade partners across all three markets.

The sales mission also marked Brand USA’s first-ever engagement in both Ho Chi Minh City and Manila, reflecting a strategic focus on expanding its presence in high-growth Southeast Asian markets while reinforcing long-standing relationships in Taiwan.

Southeast Asia remains a high-potential region for travel to the US, with Taiwan, Vietnam, and the Philippines playing an increasingly important role in driving international visitation.

In 2025, the US welcomed 427,470 visitors from Taiwan, 127,056 from Vietnam, and 315,352 from the Philippines, supported by more than 234 weekly direct flights between Southeast Asia and key US gateways.

Taiwan remains a mature, high-value outbound market with a well-established FIT segment and sustained demand for long-haul travel. 

Vietnam is an emerging market with a rapidly growing middle class and increasing interest in experiential travel. 

Meanwhile, the Philippines continues to demonstrate consistent outbound volume, driven by VFR, business travel, and rising demand for multi-purpose itineraries that combine leisure and cruise experiences.

During the mission, Brand USA launched its Global Ambassador Programme in Singapore, Taiwan, Vietnam and the Philippines, introduced to equip travel advisors with deeper destination expertise and support long-term visitation to the United States.

Expanding air connectivity

The continued expansion of air connectivity between Southeast Asia and the US is playing a critical role in improving accessibility and supporting travel demand across key gateways.

Recent developments include new routes from Taipei to Phoenix (PHX) by China Airlines and STARLUX Airlines, as well as EVA Air’s upcoming service to Washington, D.C. (IAD), launching 3 July 2026. Philippine Airlines is increasing frequencies between Manila and Los Angeles (LAX). 

United Airlines has resumed services connecting Ho Chi Minh City to Los Angeles and San Francisco via Hong Kong. At the same time, Vietnam Airlines remains the only carrier operating non-stop flights to San Francisco, with four weekly services.

“This inaugural Southeast Asia Sales Mission underscores the importance of the region as a key driver of inbound travel to the United States,” said Brand USA Senior Vice President, Global Markets & Chief Trade and Product Development Officer, Malcolm Smith.

“By engaging directly with our travel trade partners across Taiwan, Vietnam and the Philippines, we are strengthening relationships, sharing insights, and creating new opportunities to inspire travel to the USA.”

Participating US partners in the sales mission 

Arizona Office of Tourism

Choose Chicago

Disney Destinations

Explore Fairbanks

New York City Tourism + Conventions

Philippine Airlines

TaxFree Shopping Ltd

Tour America

Travel Texas

United Airlines

(Source: Brand USA)

Asia Pacific Superyachts wins award

SINGAPORE, 5 May 2026: Asia Pacific Superyachts won a citation as the LUXlife Winner of the 2026 Travel & Tourism Awards ”Best Super/Luxury Yacht Services & Management Business 2026 – APAC”.

LUXlife magazine celebrates its 10th anniversary by honouring the very best in global travel and tourism, including Asia Pacific Superyachts, named best in the yacht services and management business sector.

Photo credit: Asia Pacific Superyachts.

“Asia Pacific Superyachts owner-agents and their teams are deeply appreciative of winning this reward. Our APS network of offices spread throughout superyacht & luxury yacht destinations in the Asia Pacific area is always ready to go above and beyond to create amazing adventures and memorable experiences”, said APS co-founder & director, Gordon Fernandes. “It is truly an honour to receive this recognition as the highly regarded Travel & Tourism Awards are designed to showcase the very best this industry has to offer, covering the full spectrum of travel experiences to ensure truly unforgettable travel and holidays.” 

Recognising the success of the winners on this anniversary occasion, Awards Coordinator Kaven Cooper commented: “It is always a pleasure to recognise businesses committed to elevating the travel experiences of their guests, and this year’s awardees are no different. This hard-earned recognition is a testament to their willingness to go above and beyond.” 

See Asia Pacific Superyachts and other winners featured in the award official winners list here: https://lux-life.digital/hall-of-fame/tourism-awards-2026/

LUXlife Magazine is a premium lifestyle publication based in the UK and founded in 2015 by the publishing company AI Global Media Ltd.

(Source: Asia Pacific Superyachts)

Agoda’s trending coastal destinations

SINGAPORE, 5 May 2026: Digital travel platform Agoda has identified a group of coastal destinations across Asia gaining traction among travellers in the early summer period. 

Based on domestic accommodation searches for May check-ins, these destinations have recorded an increase compared to the previous year, signalling rising interest in seaside getaways that are easy to plan and fit within shorter travel windows.

What distinguishes these coastal destinations is the range of experiences they offer within a compact footprint. Beyond the coastline, travellers are drawn to food scenes, local markets, cultural landmarks, and nearby natural attractions that can be explored without extensive planning.

These destinations stand out for their balance of experiences, where time by the sea can be easily paired with dining, sightseeing, and downtime, making them well-suited to flexible, unhurried travel.

Da Nang, Vietnam 

According to domestic accommodation search data, Da Nang recorded a 72% rise in interest compared to last year. Its appeal lies in the combination of My Khe Beach’s long, swimmable shoreline with easy access to nearby landmarks such as Marble Mountains and the heritage streets of Hoi An Ancient Town. The city’s growing café and seafood dining scene also adds to its suitability for well-rounded stays.

Nha Trang, Vietnam  

Known for its wide bay and island-dotted coastline, Nha Trang continues to attract travellers seeking a classic seaside escape. Travel interest rose by 36% this year compared to last year for this serene destination. Visitors often pair time on the main beach with boat trips to nearby islands for snorkelling, alongside visits to cultural landmarks such as Po Nagar Cham Towers, creating a balanced mix of leisure and local exploration.

Bali, Indonesia

Bali recorded a 13% increase, reflecting continued domestic demand across the island. Beach areas such as Canggu attract surfers and café-driven lifestyles, while Uluwatu offers dramatic coastal views and temple settings. Inland, Ubud provides a contrast with rice terraces, wellness retreats, and arts-focused experiences.

Goa, India

Long regarded as one of India’s most established beach destinations, Goa continues to attract travellers with its varied coastline, where quieter stretches in the south contrast with the more active beaches in the north. The destination also offers Portuguese-influenced architecture, a strong seafood culture, and markets such as Anjuna Flea Market. Interest in the destination rose by 13% compared to last year, underscoring its continued relevance as a coastal getaway in the country.

Pattaya, Thailand

Easily accessible from Bangkok, Pattaya continues to attract travellers, with interest in domestic accommodation up 11% compared to last year. While the main beachfront remains lively, nearby islands such as Koh Larn offer clearer water and quieter settings for day trips, complemented by a wide range of dining, entertainment, and short-stay accommodation options.

 Agoda Senior Vice President, Supply, Andrew Smith comments: “Coastal destinations continue to resonate among travellers because they offer simplicity and flexibility. Travellers are looking for places where they can switch off quickly, settle into a slower pace, and still have enough variety around them, whether that is food, local culture, or nearby experiences, to shape the trip as they go. At Agoda, we enable travellers to curate such trips seamlessly by bringing a wide range of accommodations, flights and activities on one platform with great value deals.”

(Source: Agoda)

Double-digit dates boost travel bookings

SINGAPORE, 5 May 2026: Traveloka data across five markets reveals that double-digit dates have become a self-organising travel calendar, with organic booking lifts recorded even when no campaign was running. 

From March 2025 to December 2025, Traveloka tracked booking behaviour across Indonesia, Malaysia, Singapore, Thailand, and Vietnam. Traffic rose more than 20%, and transactions climbed nearly 25% on double-digit dates such as 1.1, 2.2, 3.3, 11.11, and 12.12, compared to the surrounding days.

The more telling finding is what happened when no sale was running. Indonesia and Malaysia each recorded organic spikes of close to 10% in traffic and transactions on non-promotional double-digit dates. Singapore saw a more modest but consistent 5% lift. The takeaway is clear: whether or not they are on sale, travellers see these dates as ideal for planning their travel.

This is a testament to the fact that travellers are increasingly attributing value to these dates, stemming from China’s “Singles’ Day”, which has since been popularised by e-commerce giants.

Maximising value

Armed with these insights, Traveloka’s 2026 marketing calendar was shaped to keep up its end of the unspoken appointment, introducing more “smaller” numbered sales (1.1, 2.2) in Q1 2026. Traveloka customers responded in force, with Singapore, Thailand, and Vietnam customer bases showing large growth of up to 70% in overall transaction value. March 2026 also saw Vietnam hit a historical high in transactions during its 3.3 sale.

“Our users have shown that they want to plan their journeys around these numerically‑significant days, and we want to show up when they do. By aligning our marketing calendar with this behaviour, we not only meet consumer expectations but also create tangible value for them,” said Traveloka Head of Marketing, Alex Jung.

Early-year travel interest sees East Asia as the predominant destination for SEA travellers. For Singapore, 2.2 saw a lot of interest in trips to Japan, Taiwan, Mainland China and the broader Southeast‑Asian region – especially for Sakura‑season and Chinese‑New‑Year travel. During 3.3, Singapore’s outbound demand expanded internationally to include South Korea, the US, Australia, and the UK, in addition to the core Mainland China-Japan-Taiwan corridor.

Malaysia’s 2.2 sale saw strong outbound flows to Indonesia, China, Japan and Thailand, alongside its own domestic market, with 3.3 seeing even stronger performances by the domestic market and Indonesia as destinations. 

Thailand’s 2.2 and 3.3 sales are both centred on Japan, with Thailand itself remaining a key source. Similarly, Vietnam’s travel profile consistently highlights Mainland China, Taiwan, Japan, Thailand and Vietnam as principal outbound destinations.

Travel windows

The data from Q1 2026 reflects a broader trend among SEA travellers of prioritising travel to East Asia in the March – June window, but destination preferences shift noticeably towards the end of the year. From October to December, Singapore’s outbound mix widens, with a clear uptick in European bookings alongside its usual Asian traffic. Malaysia also sees a broader spread extending to longer‑haul corridors such as Australia, India, Europe, and the Middle East. Thailand’s share of non‑Southeast‑Asian destinations rose, although domestic travel remains the dominant component.

The 5.5 EPIC Sale is the largest Traveloka sale of the year and a direct response to the behavioural patterns above. Running from 4 to 8 May 2026, the sale offers discounts of up to 80% on flights, accommodations, and attractions across the region.

About Traveloka 
Founded in 2012, Traveloka is Southeast Asia’s all-in-one travel tech platform with operations in Australia, Indonesia, Japan, Malaysia, the Philippines, Singapore, South Korea, Thailand, and Vietnam.

(Source: Traveloka)

Ponant Explorations introduces shipboard credit

SINGAPORE, 5 May 2026: In alliance with Smithsonian Journeys, Ponant Explorations is offering a EUR500 shipboard credit per person across all 2026 and 2027 Smithsonian departures. 

The initiative enhances Ponant Explorations’ immersive exploration programme developed with Smithsonian Journeys, offering guests culturally rich, expert-led voyages across global destinations.

Photo credit: Ponant Explorations.

Available on a selection of eligible voyages, including several sailings with free solo supplement, this offer is valid for new bookings made by 30 June 2026. It can be combined with a range of additional incentives, including the Ponant Bonus, free solo supplement, back-to-back savings, referral benefits, Ponant Yacht Club privileges, and contracted consortia shipboard credit, but excludes event and group offers. 

(Source: Ponant Explorations)

WTTC presents global team

SINGAPORE, 5 May 2026: The World Travel & Tourism Council (WTTC) announced a new chapter for its global leadership and team on 30 April, bringing together executives and former leaders, industry experts, and Ministers from across the Travel & Tourism industry to reflect the diversity and international nature of the private and public sector.

The leadership team demonstrates WTTC’s evolution to meet the current and future needs of the global private sector, with a broader mix of nationalities and expertise across different sectors. 

Photo credit: WTTC. WTTC global team line-up in Madrid HQ.

WTTC’s expanding team features 21 nationalities across five continents, including British, Spanish, Mexican, Saudi Arabian, Indian, Chinese and Kenyan.

WTTC’s new leadership structure combines deep expertise across key strategic priorities:

Esteban Velásquez Wilhelm, Executive Vice President, Business Development and Members, leads global commercial strategy, member engagement, and strategic partnerships.

With more than 25 years of experience across the global travel, hospitality, and travel technology sectors, as the former CEO of Karisma Hotels and Price Travel, Esteban brings a strong track record of driving growth and long-term value creation. 

Hon Najib Balala, Executive Vice President, Advocacy, Government Affairs and Research, leads WTTC’s global advocacy agenda, government engagement, and policy research.

A globally recognised public-sector leader and former Tourism Minister of Kenya for more than 12 years, Najib brings extensive experience in shaping national and international tourism policy and strengthening enabling environments for Travel & Tourism growth. 

Maribel Rodríguez Gamero, Executive Vice President, Destinations, works closely with destination leaders worldwide to support their growth and increase their representation in WTTC.

With over 25 years of international experience spanning aviation, hospitality,  global events and destination development, Maribel brings deep expertise in shaping destination strategy and strengthening global tourism ecosystems. 

Sarah Jukes, Vice President, Strategic Communications and Content, oversees messaging and content development to amplify the voice of Travel & Tourism and position WTTC’s advocacy efforts.

She rejoins WTTC from Burson, London and brings significant experience in strategic communications, international affairs and thought leadership across three continents, supporting engagement with governments, global institutions, and key stakeholders.

Julio Solvas, Chief Financial Officer, oversees WTTC’s global financial strategy, governance, planning and reporting. With more than three decades of experience in multinational and travel-related organisations, Julio brings expertise in financial management, multi-country operations and supporting organisational growth.

Other team appointments
Caroline Moultrie, Strategic Lead, Together in Travel

Christopher Imbsen, Vice President of Policy 

Lola Uña Cárdenas, Vice President of Government Affairs

Natalie Duggal, Finance Director

Nejc Jus, Research Director

Esmeralda Rios, Chief of Staff 

Pablo Dopacio, Human Resources Manager

Marcela Lizarraga, Strategic Partnership Director

Mansor Waleed Al Abdullah, Regional Director Middle East

Adolfo Reyes, Europe Membership & Engagement Director

Juan Antonio Arellano, Regional Director LATAM

Roberto Palais, Regional Director Europe & Africa Destinations

Sarah Wang, Regional Director, Greater China

Daniela Wagner, Commercial Director

WTTC’s operations are based in Madrid, with regional directors located across Latin America & the Caribbean, North Asia, Southeast Asia, the Middle East, Africa, North America, and Europe.

This expanded regional presence strengthens the organisation’s relevance and engagement with both Members and destinations.

It also enhances WTTC’s ability to understand local market dynamics, deepen relationships with key stakeholders, and deliver more impactful advocacy and research across the global Travel & Tourism sector.

WTTC President & CEO, Gloria Guevara commented: “We have built a leadership team that reflects the current and future needs and global nature of Travel & Tourism, with a broader mix of nationalities, expertise and perspectives than ever before.

This diversity strengthens our ability to support our members, work with governments and deliver the insights and advocacy needed to drive sustainable growth across the sector.”

WTTC Chairman Manfredi Lefebvre noted: “I’m proud of the WTTC global team that brings together exceptional experience from across the world, positioning WTTC to play an even more influential role in shaping the future of Travel & Tourism.”

(Source: WTTC).

ITA Airways adds Rome-Houston service

SINGAPORE, 5 May 2026: ITA Airways, Italy’s flag carrier, launched the first-ever direct flight between Rome Fiumicino (FCO) and Houston George Bush Intercontinental Airport (IAH) over the weekend, opening up Italy to travellers from Houston and the surrounding region. 

The new service expands the airline’s North American network to nine destinations, strengthening ITA Airways’ position in the US — its most important market outside Italy. Houston, the fourth-largest city in the US and a global energy hub, has historically lacked nonstop service to Rome. The new route is expected to support growing business, tourism, and family travel between the two markets.

Photo credit: ITA’s inaugural flight arrives in Houston.

Launch events were held in both Rome and Houston with government officials, airport leaders, and company executives, underscoring the route’s economic and cultural significance.

“Houston is a key addition for our airline, representing a further growth in our long-haul network, on which we intend to build our future development. It’s a vibrant city that combines its role as a global energy capital with a growing arts and cultural scene. The new service opens up more of Italy to Houstonians and the wider Gulf Coast region, providing a direct gateway to Rome, and onward connections across Italy and Europe,” said ITA Airways CEO and General Manager Joerg Eberhart. “We are proud of our service, where travellers can begin to experience Italy from the moment they depart Houston.”

Houston, and more broadly Texas, represents a market of primary strategic importance, underpinned by a highly developed industrial base and strong potential for business travel between Italy and the United States. Houston stands out as a global hub for the energy and aerospace industries, with a particular focus on key sectors such as aerospace, defence, and government. The region is also distinguished by the presence of major corporate groups, which contribute to steady, well-established demand.

ITA next-generation Airbus A330-900 flies the direct Rome-Houston service. Houston joins ITA Airways’ North American network alongside New York, Boston, Miami, Los Angeles, San Francisco, Washington DC, Chicago, and Toronto. The new connection will initially operate three weekly frequencies, increasing to five from 1 June, 2026. It will offer convenient connections to numerous Italian destinations through the airline’s extensive domestic network from Rome Fiumicino and Milan Linate, reinforcing ITA Airways’ role as a bridge between North America, Italy, and Europe. 

(Source: ITA)

Amadeus strengthens biometric solutions

SINGAPORE, 5 May 2026: Following a competitive bid process, Amadeus announced last week its intention to acquire IDEMIA Public Security (IPS), a leading biometrics and identity services provider headquartered in France.

IPS has a global footprint and a diversified customer base across the public and private sectors, and the EUR1.2 billion acquisition, upon closing, will further strengthen Amadeus’ biometric and identity capabilities by leveraging IPS’ market-leading technology, end-to-end platform, and strong global blue-chip client base. It will follow Amadeus’ 2024 acquisition of Vision-Box.

Photo credit: Amadeus.

With trusted digital identity becoming a foundational layer across the end-to-end travel journey, and as biometric adoption quickly accelerates across the travel industry, this acquisition will accelerate Amadeus’ growth in airports and border verticals, enhancing its position in this space, underlining the company’s deliberate strategy to bring biometric identity capabilities into its core travel platform.

By integrating biometric capabilities with airline, airport, border, and hotel systems, Amadeus can support the next phase of automation, delivering more seamless, automated, and AI-enabled travel journeys while ensuring a secure identity layer is in place across the entire journey. A combined Amadeus-IPS offering will also drive further digitalisation of core travel processes, delivering faster, more secure interconnectivity among a range of stakeholders. 

Biometrics enable instant identity verification, leading to faster processing, stronger security, and more efficient operations.

At the same time, this acquisition will increase Amadeus’ ability to connect touchpoints across the traveller journey, aligning it with its ambition to be an orchestrator of the travel ecosystem and enabling it to support a more integrated passenger journey from booking through airport processing and boarding.

“This demonstrates further our long‑term commitment to biometrics as part of our broader platform strategy. Alongside AI, biometrics is one of the most transformative technologies for delivering fast, convenient, and secure end‑to‑end traveller journeys. This will enable us to deliver our services across more traveller touch points, in turn reducing friction and improving the traveller experience, while supporting our ambition to expand biometric capabilities further, extending traveller ID throughout the journey,” said Amadeus President and CEO, Luis Maroto. “In a fast‑evolving AI world, the bridging of physical and digital identity will be critical for seamless travel. By combining Amadeus and IPS capabilities, we will be able to create more joined‑up travel journeys in the future, better connecting the travel ecosystem and linking the traveller to the different steps of the journey.”

The intended acquisition is subject to customary closing conditions, including regulatory approvals, with closing expected mid-2027.

There is an agreed earn‑out structure that supports long‑term value alignment between the parties, which could result in total consideration of EUR1.35 billion.

BNP Paribas is acting as the exclusive financial advisor to Amadeus

(Source: Amadeus)