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FlyArystan gains its wings

SINGAPORE, 5 April 2024: Air Astana confirmed this week its low-cost airline brand, FlyArystan, has been granted its Air Operator Certificate (AOC) from the Aviation Administration of Kazakhstan (AAK).

Air Astana Joint Stock Company, including its subsidiary FlyArystan, is the largest airline group in Central Asia and the Caucasus regions in terms of revenue and fleet size.

The AOC issued on 1 April 2024 follows the AAK’s extensive audit and examination process to demonstrate FlyArystan’s adherence to domestic aviation legislation and international operational standards. 

Since its launch in 2019, FlyArystan has operated under the Air Astana AOC. Under its own AOC, FlyArystan can align operations more effectively with its low-cost carrier model and pursue additional growth opportunities. FlyArystan remains a wholly-owned subsidiary of the Air Astana Group.

Operationally, having its own AOC will enable FlyArystan to obtain its own IATA code, allowing it to expand distribution globally and partner with other airlines.

Air Astana Group CEO Peter Foster said: “Since its launch five years ago, FlyArystan has grown into the market leader in Kazakhstan while stimulating the market, providing 3.6 million passengers with low-cost air travel in 2023 and expanding the fleet from four to 18 aircraft, with a further six to be delivered in 2024. This makes it the right time for FlyArystan to obtain its operator certificate, reflecting the airline’s increased size and operational complexity. It provides the regulatory framework for FlyArystan to continue to grow while pursuing opportunities for international expansion.”

About Air Astana Group

Air Astana Group operates a fleet of 50 aircraft split between Air Astana, its full-service airline that operated its inaugural flight in 2002, and FlyArystan, its low-cost airline established in 2019. 

The Group provides scheduled, point-to-point and transit, short-haul and long-haul air travel and cargo on domestic, regional and international routes across Central Asia, the Caucasus, the Far East, the Middle East, India and Europe.

Korean Air opts for long-range A350s

BANGKOK, 5 April 2024: Korean Air has become a new customer for the A350 aircraft family following the signature of a firm order with Airbus for 33 aircraft. 

The order covers 27 A350-1000s and six A350-900s.

Offering the longest range of any aircraft, the A350 will be able to operate any of the airline’s current intercontinental routes with a 25% reduction in fuel consumption and carbon emissions compared to previous-generation aircraft. The additional range of the A350 will also enable the carrier to evaluate new long-haul destinations.

“The A350’s exceptional range, fuel efficiency and passenger comfort make it a great fit for our global network,” said Korean Air Chief Safety and Operating Officer and EVPJason Yoo. “We are confident that introducing the A350 to our fleet will drive operational efficiencies and elevate the overall travel experience for our passengers.”

The A350 Family is firmly established as the world’s long-range leader, with passenger versions able to fly up to 9,700 nm/18,000 km nonstop. Powered by the latest generation Rolls-Royce engines, the airframe uses 70% advanced materials such as composites, titanium, and modern aluminium alloys to create a lighter and more cost-efficient aircraft. This results in an average reduction in fuel consumption and carbon emissions of around 25% compared with similar-sized previous-generation aircraft.

At the end of February, the A350 Family had won 1,240 orders from 59 customers worldwide.

Destination Explore taps TA Network

SINGAPORE, 5 April 2024: Malaysian tour operator Destination Explore announced on Wednesday a partnership with Trip Affiliates Network (TA Network) as it combines advanced digital solutions with regional destination management services. 

This latest collaboration aims to revolutionise Destination Explore’s customer experience by offering a comprehensive range of travel products and services, including hotels, tours, packages, and ground transfers.

Destination Explore is a travel agency based in Kuala Lumpur, Malaysia.

TA Network offers cutting-edge digital solution services and enterprise software delivery expertise, complementing Destination Explore’s regional destination management services. Together, they offer a powerful combination of travel technology and operational knowledge.

The partnership provides Destination Explore access to TA Network’s affordable digital solutions, including digital payments, scalable channel distribution, online supplier connectivity, and operations automation. 

Destination Explore can expand its wholesale business by integrating online travel channels with TA Network, tapping into new markets and revenue streams.

Destination Explore founder Ganneesh Ramaa highlights the benefits of boosting direct bookings with hotel affiliates and accessing accommodations using TA Network’s B2B direct booking capabilities. 

Ramaa emphasises the ability to deliver value-added goods to partners and clients, fostering closer engagement with hotels.

TA Network Regional Director of Partnerships and Growth Thomas Wong underscores the platform’s interoperability and extensive reporting capabilities, facilitating the customisation and launch of Destination Explore’s online platform. He emphasises the seamless integration of travel products and services, enabling Destination Explore to meet customer demands efficiently and open new revenue streams without extensive engineering work.

About Destination Explore
Destination Explore is a travel agency specialising in destinations in Southeast Asia. Based in Kuala Lumpur, Malaysia, it serves travel clients worldwide. www.destination-explaore.com 

About Trip Affiliates Network
Headquartered in Singapore, with offices in Indonesia, Vietnam and Thailand, Trip Affiliates Network provides FIT/group inbound and outbound turnkey solutions and add-on direct supplier connectivity services for travel agents, wholesalers and hotels. High-end platforms include integrated booking systems for flights, hotels, activities and transfers, plus dynamic packages and digital payment solutions

www.tripaffiliates.com 

Etihad flies to four US cities

ABU DHABI, 5 April 22024: Etihad Airways touched down for the first time in Boston on Sunday, 31 March, marking the introduction of direct services between Abu Dhabi and the US east coast city.

The new direct flights operate four times weekly on Monday, Wednesday, Friday and Sunday using a Boeing 787-9 Dreamliner.

The aircraft is configured with 28 Business Studios and 262 Economy Smart seats, which feature the latest entertainment systems, in-seat power, and in-flight Wi-Fi connectivity.

“We are thrilled to inaugurate flights to Boston, further extending our reach across the US and enhancing connectivity for travellers,” said Etihad’s Chief Executive Officer Antonoaldo Neves.

“This new route not only brings the allure of Abu Dhabi and Dubai to the American Northeast but also signifies our commitment to delivering exceptional travel experiences and fostering global connections.

“The new route is timed to offer convenient links to our growing network for corporate business travellers and leisure guests connecting to destinations across the Middle East and our 11 routes across India.”

“Massport is pleased to welcome Etihad Airways to Boston Logan International Airport with their new flight to Abu Dhabi,” said Massport Interim CEO and Aviation Director Ed Freni. “This route provides a key connection between Boston and the UAE, and New Englanders now have even more options when planning a trip to the Middle East and beyond.”

Boston is Etihad’s fourth US destination, joining Chicago, New York, and Washington. The airline also flies to Toronto, Canada. It partners with JetBlue to offer connections to US and Canadian cities from Etihad’s five North American gateway destinations. 

Silversea cruise sails to Sarawak

KUCHING, 4 April 2024: Sarawak welcomed its first cruise ship this year, Silver Shadow, which anchored last week at Senari Porten as part of its 40-day cruise from Sydney, Australia, to Hong Kong, which ends on 4 April. 

Owned by Silversea Cruises, Silver Shadow brought 296 passengers for a brief visit to Sarawak for sightseeing and shore excursions.

The passengers, mostly from the US, UK, Russia, Canada, Germany, Belgium, Australia, Switzerland, France, Italy, and Austria, were given a warm traditional garlanding welcome before going on their shore excursions to Bako National Park, Semenggoh Wildlife Centre, Sarawak Cultural Village, Borneo Cultures Museum, and Panoramic Kuching City Tour.

The ship sailed from Kuching to its next destination, Kota Kinabalu in Sabah, before heading to Ho Chi Minh City Danang in Vietnam and ending the Southeast Asian section of the cruise in Hong Kong on 4 April 2024.

Silver Shadow is operated by Silversea Cruises, based in the US. It is presently sailing in the Asia Pacific. The 10-deck ship has 194 staterooms, three restaurants, seven lounges, and bars and can accommodate up to 466 passengers.

For more information on Sarawak visit www.sarawaktourism.com

(Source: Sarawak Tourism Board)

Malaysia rolls out red carpet for China’s airlines

KUALA LUMPUR, 4 April 2024: China and Malaysia’s bilateral visa-free travel policy is driving new routes and flight increases between the two countries, according to Tourism Malaysia’s Director-General Manoharan Periasamy.

He was attending the launch of services from Chengdu and Shenzhen in China to Kuala Lumpur over the Easter weekend, noting that the visa-free travel facility, effective until 31 December 2024, has prompted a significant increase in bookings to Malaysia. 

Welcome reception for China Southern Airlines’ new service from Shenzhen.

“With the visa exemption and more upcoming new flights throughout 2024, we are optimistic we can hit the target of welcoming 7 million tourists from China”.

In 2023, Malaysia welcomed 1.47 million arrivals from China, an exponential growth of 593.4% compared to the same period in 2022, with 212,603 arrivals. In 2022, tourists from China ranked 6th in overall tourist arrivals into Malaysia and significantly jumped to the fourth rank in 2023.

Sichuan Airlines and China Southern Airlines started new routes from Chengdu and Shenzhen, China, to Kuala Lumpur, the Malaysian capital, over the Easter holiday.

Sichuan Airlines

Flight 3U3994 departs Chengdu (TFU) at 1725, arriving in Kuala Lumpur at 2230.
Flight 3U3994 departs Kuala Lumpur (KUL) at 2330, arriving in Chengdu (TFU) at 0500.

The daily flight will compete head-on with AirAsia X, which flies the same route daily, Batik Air four times weekly, and Air China daily. The average roundtrip fare on the route is USD330.

China Southern Airlines

China Southern Airlines started daily flights from Shenzhen (SZX) to Kuala Lumpur (KUL) today, Monday, 1 April, deploying an A321neo on the route.

Flight CZ5079 departs Shenzhen (SZX) at 2020, arriving in Kuala Lumpur (KUL) at 0300.
Flight CZ5080 departs Kuala Lumpur (KUL) at 0130, arriving in Shenzhen (SZX) at 0545.

Other airlines serving the SZX-KUL route are AirAsia, with 17 weekly flights, and Shenzhen Airlines, with 14 weekly flights. Once you add the daily China Southern Airlines flights, the KUL-SZX route musters 38 weekly flights, making it one of the busiest routes between China and Malaysia. The average roundtrip fare is USD300.

Art shines at Dubai World Cup

DUBAI UAE, 4 April 2024: At the 2024 Dubai World Cup held at the Meydan horse racecourse last week, Emirates and AC Milan unveiled a bespoke art installation by regionally renowned artist Kareemgraphy, to celebrate the intersection of sports, culture and art.

Created for the event by calligraffiti artist and designer Abdul Kareem, known as Kareemgraphy, the innovative art installation is a representation of a horse, made up of 187 artfully arranged AC Milan’s Home, Away, Third, and goalkeeper jerseys. The eye-catching 8 x 8-metre display sits on the lawn adjacent to the parade ring and comes to life when viewed by Dubai World Cup fans in the Grandstand, in a breathtaking vision uniting sports, culture, and art.

The Dubai World Cup is the pinnacle of the UAE horse racing season. AC Milan’s participation marked a historic moment as the club’s first activity at Emirates horse racing events, solidifying its partnership with Emirates, an iconic collaboration since 2007.

Among the notable attendees at the event were AC Milan CEO Giorgio Furlani, RedBird Capital’s Operating Partner and AC Milan Senior Advisor Zlatan Ibrahimovic and AC Milan’s Chief Commercial Officer Maikel Oettle.

AC Milan’s Chief Commercial Officer Maikel Oettle expressed his admiration for the art installation: “It’s inspiring to see AC Milan and Emirates come together for this extraordinary event. This art installation beautifully celebrates the intersection of sports and diverse cultures, bringing together football and horse racing. It speaks volumes about the club’s innovative nature and its expanding presence beyond pure football.”

Emirates Executive Vice President of Corporate Communications, Marketing and Brand Boutros Boutros remarked: “We are delighted to see the convergence of our 17-year partnership with AC Milan and 28-year partnership with Dubai World Cup represented in such a unique and artistic way. It’s another impressive and innovative moment for our customers to enjoy at a world-class event, with exceptional brand partnerships and an appreciation for sport, culture, and art.”

The event marked a milestone in AC Milan’s collaboration with Emirates, further strengthening the partnership between the two brands and reinforcing the club’s presence in the Middle East and commitment to engaging with diverse audiences through innovative initiatives.

AC Milan, a top 10 club in the MEA region with over 35 million fans and 2.5 million in the UAE, opened Casa Milan Dubai, its regional hub, at the end of last year – a strategic move in the club’s global expansion under RedBird Capital, which further AC Milan’s commitment to the Middle East’s growing market.

For information on flights and to make a booking, visit www.emirates.com.

Maha Songkran World Water Festival 2024

BANGKOK, 4 April 2024: The Maha Songkran World Water Festival 2024, scheduled for 11 to 15 April in Bangkok, promises to highlight traditional Thai New Year celebrations.

The five-day spectacle has been planned by the Tourism Authority of Thailand (TAT) under the Ministry of Tourism and Sports in celebration of UNESCO’s inscription of ‘Songkran in Thailand, Traditional Thai New Year Festival’ on the prestigious Intangible Cultural Heritage of Humanity List officially declared 6 December 2023.

A flamboyant parade of distinctive Songkran processions from five regions, including a stunning procession of the Nang Songkran goddess of 2024, exhibited are part of the epic parade of 20 processions planned for 11 April.

The 11 April parade will proceed along Bangkok’s Ratchadamnoen Klang Avenue, starting from the Phan Fa Lilat Bridge and concluding at Sanam Luang, where it will stationed until 15 April.

The procession of the Buddha image, followed by the Mahodhara Devi – the Nang Songkran goddess of 2024 will lead the 20 processions displaying Songkran traditions from 16 provinces along with cultural performances from over 1,000 performers and the parade of unique Songkran traditions from five other provinces.

Songkran in Thailand is celebrated nationwide as a three-day Thai New Year holiday from 13 to 15 April. Songkran is on 13 April, which is also National Elders Day. 14 April and 15 April have been declared National Family Day and Thai New Year Day, respectively.

Traditional Songkran festivities will also be hosted for tourists in five other locations such as Chiang Mai, Khon Kaen, Samut Prakan, Chon Buri, and Phuket, to celebrate the UNESCO ‘Intangible Cultural Heritage’ status of Songkran in Thailand.

Expedia Group names team changes

SINGAPORE, 4 April 2024: Expedia Group reports Jon Gieselman, president of Expedia Brands, will leave Expedia Group effective 1 June 1 after three years leading Expedia’s consumer business and marketing division. 

Going forward, Brad Bentley will oversee the consumer business as chief operations officer, and Jochen Koedijk will lead marketing as  chief marketing officer, reporting directly to incoming CEO Ariane Gorin. 

Jon Gieselman joined Expedia Group as a board member in December 2019 and became Expedia Brands president in May 2021. 

Jochen Koedijk has been with Expedia Group for three years, leading the organisation’s full-funnel marketing investments and successfully implementing a data-driven approach to marketing across consumer brands through technology and machine learning science. Additionally, he has spearheaded the development of new marketing channels and has played a pivotal role in overseeing the media buying strategy through Expedia Group’s in-house media organisation. 

Brad Bentley, who has been with Expedia Group for a year and a half, spearheaded efforts to streamline the operations of Expedia Group’s B2C business. He will continue as chief operating officer of the consumer business, overseeing B2C strategy and business performance. 

About Expedia Group  

Expedia Group Inc. consists of three pillars: Expedia Brands, which houses all our consumer brands; Expedia Product & Technology, which is focused on the group’s product and technical strategy and offerings; and Expedia for Business, which consists of business-to-business solutions and relationships throughout the travel ecosystem.  

Expedia Group’s three flagship consumer brands are Expedia, Hotels.com, and Vrbo. One Key is the group’s loyalty programme, currently available in the US but will soon launch globally.

Incentive trips make a comeback in Asia

SINGAPORE, 4 April 2024: Incentive trips are making a comeback, according to Flight Centre Travel Group’s flagship corporate travel arm. 

FCM Meetings & Events has seen a 30% increase in requests for incentive trips in Southeast Asia and Greater China as companies revive incentive holiday schemes to boost sales performance.

Incentive trips, also known as employee reward programmes, are used to boost employee engagement and productivity. They work by encouraging employees to improve their performance and reach goals, and they are especially motivating for younger and mid-career employees. 

“Incentive trips are a popular way to reward employees, and now that travel is back in full swing, both companies and employees prefer incentive trips versus vouchers or cash-in-kind, said FCM Meetings & Events Leader, Southeast Asia, and Greater China JingWen Wong. 

“We have managed incentive trips for startups and large-scale enterprises to upcoming destinations like Vietnam, apart from the popular Thailand and Indonesia. If companies can book their group movements six months in advance, they can save more than 20% on airfares with FCM. 

“Our advice is always to confirm group movement nine months in advance as fares for full-cost carriers are comparable to low-cost carriers. The most affordable destinations in Southeast Asia are Ho Chi Minh, Bangkok, Jakarta, Bali, and Kuala Lumpur,” added Wong. 

FCM Meetings & Events 
FCM Meetings & Events is a specialist service by FCM, one of the world’s largest travel management companies and the flagship corporate travel arm of the ASX-listed Flight Centre Travel Group.