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MATTA asks for a rethink on diesel prices

KUALA LUMPUR, 19 JUNE 2024: The Malaysian Association of Tour and Travel Agents issued a statement this week asking the government to review its recent announcement ending the diesel subsidy policy.

MATTA says the subsequent diesel price increases significantly impact van and tour bus operators and the tourism industry.

MATTA said it appreciated the government’s introduction of diesel subsidies for van and tour bus operators under the purview of the Ministry of Tourism, Arts, and Culture (MOTAC), which protected tour bus operators and the tourism industry during the post-Covid recovery.

“However, our analysis shows that tour vans and buses consume substantial amounts of fuel monthly, with costs now rising by 54% due to the new diesel price of MYR3.35 per litre. This increase has caused a considerable financial burden on our sector, challenging our ability to maintain competitive pricing and deliver high-quality services to our tourists, both international and domestic.

“Recognising the government’s earlier initiative, we are submitting a formal proposal with specific recommendations to ensure a smooth transition that will ensure sustained growth in our industry:

MATTA president Nigel Wong emphasised in the statement the importance of fuel subsidies in light of the upcoming Year of Visit Malaysia 2026 (VM2026) campaign. 

“The Ministry of Tourism, Arts and Culture (MOTAC) aims to attract 35.6 million foreign tourists to Malaysia. Fuel subsidies are crucial to alleviate the financial strain on operators, supporting competitiveness and ensuring the campaign’s success.”

MATTA is proposing an allocation of 3,000 litres quotas per month per unit vehicle diesel subsidy. The allocation would greatly assist in mitigating the financial burden caused by rising diesel prices and ensure the industry remains competitive.

Wong added, “We understand the objectives of the Madani Government and fully support them. However, the industry needs time to adjust. In the context of the contractual obligations facing many tour agents, we recommend a grace period to allow tour operators to meet these existing commitments without immediately bearing the losses from increased fuel costs.

“By implementing these measures, our industry will be better equipped to contribute significantly to Malaysia’s economy while ensuring that tourists receive the great experiences they expect in our beautiful country.

“We trust the Government, especially the Ministry of Finance and the Ministry of Tourism, Arts, and Culture (MOTAC), will consider our proposals to support the tourism industry during this challenging period.”

Best of Vietnam and Cambodia on a river cruise

SINGAPORE, 19 June 2024: Pandaw presents its classic Vietnam and Cambodia cruise and tour that explores two of the most frequently visited countries in Asia

The enthralling exploration combines the two destinations in one trip which is a popular choice for those looking to explore all the wonders available in these beautiful and significant destinations. 

Pandaw’s 11-night land and cruise tour provides eager travellers with a ready-made yet finely curated itinerary that takes in the very best of Southern Vietnam and Cambodia in one easy-to-book travel experience.

It combines the seven-night Pandaw’s ‘Classic’ Mekong river expedition with specially selected pre and post-cruise stays and guided touring in Ho Chi Minh City (Saigon) and Siem Reap at either end, including the temples of Angkor.

Angkor Historical Park must-see temples 

Considered a UNESCO World Heritage Site, the Angkor Historical Park is a sprawling complex in Cambodia showcasing the grandeur of the Khmer Empire. It boasts numerous temples, each with its own architectural style and historical significance. Here are some of the must-see temples within the park.

Angkor Wat: The crown jewel of Angkor, Angkor Wat is a massive temple complex built in the 12th century by King Suryavarman II. It’s a Hindu temple dedicated to Vishnu, known for its intricate carvings, grand towers, and serene atmosphere.

Bayon Temple: Located in the heart of Angkor Thom, Bayon Temple is famous for its serene, smiling faces carved into its towers. Built in the late 12th century by Jayavarman VII, it’s a Buddhist temple with architectural elements reflecting both Hinduism and Buddhism.

Ta Prohm Temple: Unlike most temples meticulously restored, Ta Prohm remains largely overgrown by jungle. This atmospheric temple, built in the late 12th century by Jayavarman VII, offers a glimpse into what Angkor might have looked like when abandoned.

Banteay Srei Temple: Nicknamed the “Citadel of Women” due to the delicacy of its carvings, Banteay Srei is a Hindu temple built in the 10th century. Constructed from pink sandstone, it’s known for its intricate reliefs depicting scenes from Hindu mythology.

Angkor Thom:  While not a single temple, Angkor Thom is an entire walled city encompassing several important monuments, including the Bayon Temple, the Terrace of the Elephants, and the Terrace of the Leper King. Built in the late 12th century by Jayavarman VII, it served as the last capital of the Khmer Empire.

These are just a few of the must-see temples in Angkor Historical Park. With its vast collection of architectural wonders, the park offers a fascinating glimpse into the history and culture of the Khmer Empire.

The classic Vietnam and Cambodia tour option is ideal for those wishing to hit the highlights in one trip. Discover the diverse cultures and histories of Cambodia and Vietnam as you sail along the mighty Mekong River

New dates for this 11-night land and river tour are now available through 2024/25. This cruise expedition sails from central Saigon’s famous historic canal, which connects southern Vietnam’s bustling metropolis with towns on the Mekong Delta.

Classic Vietnam & Cambodia Tour
SAIGON – SIEM REAP
11 nights
FROM USD3,948.00

For full details, head to the website.

Walkabout on Spain’s Primitive Way

SINGAPORE, 19 June 2024: The Primitive Way is very similar to the original route of the Camino de Santiago, which began in the 9th century with the discovery of the tomb of Saint James the Apostle and the devotion of King Alfonso II, who made a pilgrimage.

It mainly follows tracks through natural settings. The route goes from Oviedo (Asturias) to the Cathedral of Santiago de Compostela, crossing the forests and valleys of Asturias to join up with the French Way in Palas de Rei (Galicia).

The route of the Primitive Way is possibly the most demanding, especially if cycling, where a mountain bike is recommended.

ASTURIAS

Approximate distance: About 170 km.
Recommended stages: 7 or 8.

The landscape you’ll be walking through is mainly rural, with small farming villages and not much industry. It takes you through the lushest nature of Asturias and maybe the least urban part of the Camino de Santiago.

If you’re sightseeing, Oviedo is worth visiting, with its cathedral and World Heritage pre-Romanesque churches. In Valduno, you can see the Roman baths of Santa Eulalia. The pretty town of Salas is home to the Collegiate Church of Santa María la Mayor, and in Cornellana, you will find an important example of Romanesque and Baroque art in the Monastery of San Salvador.

The terrain in the final part of the route in Asturias is more rugged, and there are beautiful spots like the Grandas de Salime reservoir and the climb to Puerto de Acebo.

You’ll like:

Having a meal in the historic town centre of Oviedo, discovering the tradition of Asturian ciders and the enormous food portions. 

Walking in the footsteps of the first pilgrims. Many people say that the Primitive Way is the closest to the origins of the pilgrimage route, as it is mostly in natural settings, far from the cities, and less crowded. There is a variant from Tineo to Boures that conserves part of the original route. Remember that you do need to be in good physical shape to follow it.

World Heritage sites to visit: Most visits are in the city of Oviedo: the Cámara Santa in the cathedral, the Foncalada (a fountain in front of the cathedral), the churches of Santa María del Naranco and San Miguel de Lillo (both on Monte Naranco) and the San Julián de Prados. They are all part of the World Heritage site, including the Monuments of Oviedo and the Kingdom of the Asturias.

Main stops on the Primitive Way of the Camino in Asturias: Oviedo – Grado -Tineo – Pola de Allande – Grandas de Salime – Puerto del Acebo. More information: The Primitive Way of Saint James in Asturias

Galicia

Distance: 150 km.
Recommended stages: 6 or 7.

Alto da Fontaneira and its amazing views welcome you to Galicia on the Primitive Way. The terrain gradually becomes easier to walk on, and you’ll often find cattle grazing nearby. In many places, the route follows stretches of Roman road.

Lugo is the largest city before you reach Santiago de Compostela, and it still has many traces of its Roman past, notably the city walls. Much of the old town centre is pedestrianised, making it pleasant to walk through. The Camino also goes through small villages like Castroverde (with a pretty path through chestnut trees nearby), Palas de Rei, Melide and Arzúa.

You’ll like:

The contrast between the rural atmosphere of most of the path and the two cities on the route. Santiago de Compostela and Lugo are both busy and lively, and they are great places for enjoying the cuisine of Galicia, noted for its seafood and classic dishes like pulpo a feira (octopus).

The constant feeling of contact with nature, the views of valleys, and spotting little villages in the distance, nestled among the greenery. You can also explore the popular culture, which in Galicia often involves magical legends and witches.

World Heritage sites to visit: Lugo city walls, the only Roman city walls in the world with their perimeter still intact. Approximately an hour by car from Lugo or Santiago de Compostela, you will have the opportunity to visit another monument declared a World Heritage Site: the Tower of Hercules, a Roman lighthouse that is still in operation in A Coruña.

Main stops on the Primitive Way of the Camino in Galicia: Castroverde – Lugo – Palas de Rei – Melide – Arzúa – Santiago de Compostela.

For full details on the Primitive Way, head to the website.

For more on Spain’s travel experiences, visit https://www.spain.info/en/

(Source: Spain Tourism Board – Southeast Asia, Australia & New Zealand).

Lyon Silk Exhibition in Hangzhou

HANGZHOU, China, 19 June 2024: The China National Silk Museum in Hangzhou presents a unique exhibition – “Lyon in the 18th Century: the Prosperity of the Silk Capital in the Age of Enlightenment” – a captivating journey into the world of silk. 

Held in cooperation with the Musées Gadagne (Musée d’Histoire de Lyon), France, this one-of-a-kind exhibition will run until 6 September 2024. It offers a rare glimpse into the rich history and cultural significance of Lyon’s silk industry in the 18th century.

Photo credit: China National Silk Museum. Audience visiting the “Lyon in the 18th Century” exhibition.

The exhibition is divided into two sections: “Lyon City in the 18th Century” and “The Great Lyonnais Silk.” It presents 36 sets/pieces of architectural models, silk fabrics, clothing, portraits, and ceramics. 

The exhibition not only showcases France’s socio-economic thoughts and fashion advancements but also serves as a testament to the rich cultural exchanges between China and the West. It features Chinese elements in Western painting and clothing, highlighting the mutual influence and appreciation of these two great civilizations.

Through this exhibition, the Chinese audience can gain a deeper understanding of the love that the Hungarian aristocracy of the 16th and 17th centuries had for silk and jewellery. Although silk originates from China, the beauty and exquisite craftsmanship of silk can be widely seen along the Silk Road and thus appreciated and shared by Eastern and Western cultures alike.

During the opening ceremony last week, the China National Silk Museum also hosted a press conference for the 2024 Silk Road Week, which will be launched today, 19 June, with the theme of “The Silk Roads: Roads Connect, Civilizations Blossom.” 

This year, France will be the guest country, so in addition to the silk exhibition, the China National Silk Museum will also bring a silk culture and costume exhibition to France in October. 

(SOURCE: China National Silk Museum)

Trip.com lists top performers

SHANGHAI, 19 June 2024: Trip.com has released its 2024 Trip.Best Global and Asia 100 lists, a collection of curated travel rankings based on real user reviews and year-round sales popularity. 

The Trip.Best lists enable global travellers to select the best experiences a destination offers, including hotels and attractions, as well as lifestyle choices such as restaurants and nightlife.

Photo credit: Trip.com.

In the Global 100 Luxury Hotels List, Paris took centre stage with Hotel de Crillon, a Rosewood Hotel, taking the top spot. Raffles Singapore came in second. Le Bristol Paris – an Oetker Collection Hotel, came in third. Aman Tokyo fourth. La Reserve Paris Hotel and Spa came in fifth to make up the top five luxury hotels globally.  

The Asia 100 Hotels List presents hotel recommendations for all types of travellers in Asia. Indonesia boasts the luxury hotel Buahan, a Banyan Tree Escape, and AYANA Villas Bali, one of the best villas in the region. 

Families will love child-friendly hotels such as Hard Rock Hotel Desaru Coast in Malaysia and Vinpearl Resort & Spa Nha Trang Bay in Vietnam. Travellers seeking cultural experiences can consider Sawasdee Village in Thailand. At the same time, those looking for a more scenic holiday can choose to stay at The Bellevue Resort in the Philippines, known for its white sand beach.

Some of the top Instagrammable hotels include Mai House Saigon Hotel in Vietnam and Good Nature Hotel Kyoto in Japan.

Asian attractions also took all top five spots on the 2024 Global 100 Best Things to Do List, with a strong showing from Universal Studios and Disneyland theme parks — Universal Beijing Resort, Shanghai Disney Resort, Hong Kong Disneyland, Universal Studios Japan, Universal Studio Singapore and Universal Studios Hollywood. In addition to theme parks, museums also made it into the top 10, specifically The Palace Museum Hong Kong, the Louvre Museum in Paris and The British Museum in London.

The 2024 Global 50 Hot Springs List features the best hot springs from around the world, including Iceland’s Blue Lagoon, Japan’s Arima Onsen and Yufuin Onsen, the Travertines of Pamukkale in Turkey, and Queenstown Angson Barrel Hot Spring in New Zealand.

Top nightlife attractions

Travellers seeking a night out have declared the Empire State Building as the quintessential spot to immerse in the dazzling lights of New York City after dark. Paris and London offer plenty of popular nightlife options, including the Bateaux Mouches Paris Seine river cruise, the Eiffel Tower, the London Eye and Tower Bridge, all of which were voted in the top 10 of the 2024 Global 100 Nightlife list. Dubai’s Burj Khalife and The View at the Palm topped the 2024 ASIA 100 Nightlife list, with Xi’an’s “The Song of Everlasting” show, the Xi’an City Wall and Tang Paradise capping off the top five.

Singapore gains the spotlight in the Asia 100 Best Restaurants List, with its entries taking first place across all three categories. Three-Michelin-star Odette leads the Asia 100 Fine Dining List, along with Palm Beach Seafood as the number one local restaurant and Spago Dining Room by Wolfgang Puck as the best restaurant for views and experiences. 

Top ski resorts for the winter season

Looking ahead to the winter season, Switzerland remains the top destination for skiing, with Zermatt Ski Resort crowned the most popular ski resort globally. 

Japan dominated the 2024 Asia 50 Ski Resorts, with Sapporo Kokusai Ski Resort, GALA Yuzawa Snow Resort, Furano Ski Resort and Niseko Tokyu Grand Hirafu taking up four of the top five spots.

The 2024 Trip.Best Global and Asia 100 lists are curated by examining travel products on Trip.com and scoring them based on an algorithm. The rankings are based on real user reviews, year-round sales popularity, continuous quality assurance, and distinctive themes, covering worldwide and Asian hotels, attractions, night tours, food, and destinations. 

TPB Philippines wins award

MANILA, 19 June 2024: The Tourism Promotions Board (TPB) Philippines was recognised at this year’s GovMedia Conference and Awards 2024 as the recipient of the Philippines Public Sector Initiative of the Year – Tourism award. 

It won recognition for its “outstanding success” in implementing its flagship programmes, specifically the Philippine Travel Exchange (PHITEX) 2023. 

TPB Chief Operating Officer Maria Margarita Montemayor Nograles (centre) and Tourism Secretary Christina Garcia Frasco (right) received the award during a ceremony at the Marina Bay Sands Expo and Convention Centre.

TPB Chief Operating Officer Maria Margarita Montemayor Nograles and Tourism Secretary Christina Garcia Frasco received the award during a ceremony at the Marina Bay Sands Expo and Convention Centre on Thursday, 13 June 2024.

“This recognition is a testament to our unwavering commitment to promoting sustainable and innovative tourism practices. I want to thank my team at the Tourism Promotions Board, our private stakeholder partners, and foreign buyers for making PHITEX 2023, the first purely in-person event since the pandemic, a resounding success,” said TPB COO Nograles. “Under the leadership of Tourism Secretary Frasco, we will continue to leverage technology and prioritise sustainability to enhance our tourism promotion efforts and showcase the best of the Philippines and our people to the world.”

Since its inception in 1996, PHITEX has played a vital role in fostering business partnerships and showcasing the finest tourism offerings of the Philippines. The 2023 edition embraced the theme “Tourism Sustainability in the Era of Internet of Things (IoT),” highlighting the country’s digitalisation and sustainability efforts to meet global demands.

PHITEX 2023 successfully hosted 88 buyers from 19 countries worldwide for travel exchange sessions with 164 seller delegates from 119 Philippine companies. The event facilitated 4,063 business meetings, generating a projected revenue of over PHP341.5 million. 

The GovMedia Conference & Awards is a prestigious event that light bulbs outstanding government projects and initiatives in Asia. Last year, TPB’s PHITEX received the National Tourism Initiative of the Year award at the 2023 GovMedia Awards.

ABOUT TPB
An attached agency of the Department of Tourism, the Tourism Promotions Board (TPB) exists to market and promote the Philippines domestically and internationally as a world-class tourism and MICE destination in strategic partnership with private and public stakeholders.  

Airlines enjoy return to profit

KUALA LUMPUR, 19 June 2024: Asia Pacific airlines reported a strong rebound in 2023, following three consecutive years of losses according to preliminary financial performance figures released on 18 June by the Association of Asia Pacific Airlines (AAPA). 

Combined net earnings totalled a solid USD8.8 billion for the calendar year on the back of healthy travel demand in both leisure and business sectors regionally and worldwide.

The lifting of the final remaining pandemic-induced travel restrictions facilitated the resurgence of travel demand in 2023, leading to a 130.7% increase in international passenger traffic as measured in revenue passenger kilometres (RPK). Conversely, international air cargo demand, measured in freight tonne kilometres (FTK), saw a 2.8% annual decline, driven by inflationary pressures, a robust US Dollar and consequent downturn in demand for goods.

For the year, Asia Pacific airlines’ operating revenues totalled USD198.1 billion, a 54.8% jump from the USD128.0 billion recorded in 2022. 

Combined passenger revenue more than doubled, by 105.4% to USD151.5 billion, driven by the sturdy growth in passenger demand. However, passenger yields declined by 6.7% to 8.6 cents per RPK, reflecting the steady flight increases. Meanwhile, aggregated cargo revenue fell by 43.3% to USD21 billion in 2023, driven by weakness in trade activity and easing freight rates, as reflected in the 41.7% drop in cargo yields to 33.6 cents per FTK. Despite the decline, average cargo yields remained above pre-pandemic levels.

Meanwhile, operating expenses rose by 30.9% to a combined total of USD182.6 billion in 2023, in tandem with the ramp-up in flight frequencies and restoration of networks. Fuel expenditure rose by 41.5% to USD57.7 billion, partly mitigated by a 20.0% fall in global jet fuel prices to an average of USD113.4 per barrel. The share of fuel expenditure as a percentage of total operating costs increased by 2.4 percentage points to 31.6%. Meanwhile, non-fuel costs increased by 26.5% to USD124.9 billion as a result of higher expenditure on staff as well as landing fees and enroute charges.

AAPA Director General Subhas Menon commented on the financial results: “In 2023, Asia Pacific airlines made a welcome turnaround following three consecutive years of steep losses during the Covid-19 pandemic years. The region’s carriers recorded a significant operating profit margin of 7.8%, compared to the -9.3% posted in 2022. Asian airlines benefitted from the vigorous recovery in passenger demand. While still relatively high compared to historical averages, the oil price declined, alleviating cost pressures stemming from persistent inflation and a robust US Dollar.”

He noted: “The outlook for Asian airlines is generally positive, as demand for air travel globally continues to be strong, complemented by resurgent growth in international air cargo markets. The region’s carriers continue to face numerous challenges, including delayed deployment of additional capacity due to supply chain constraints and persistent cost pressures.”

“Notwithstanding, Asia Pacific airlines remain nimble and proactive, seeking to open new routes and meet customer demand. Improving cost efficiency and profitability, as well as keeping the focus on safety standards and sustainability targets, are ongoing priorities.”

AirAsia reinstates flights to Pattaya

KUALA LUMPUR, 18 June 2024: AirAsia resumed flights from Kuala Lumpur to Pattaya on Monday, bringing the airline’s direct routes to nine that depart Kuala Lumpur, Johor Bahru and Penang to Thai destinations.

The inaugural flight departed from Kuala Lumpur International Airport (Terminal 2) on 17 June at 1120 and landed at U-tapao-Rayong–Pattaya International Airport at 1205. The airline serves the route with three weekly flights on Monday, Friday and Sunday using an A320 with 180 seats. Roundtrip fares start at around USD80.

Flight AK840 departs Kuala Lumpur at 1120 and arrives in U-tapao (UTP) at 1205.
Flight AK851 departs U-tapao (UTP) at 1235  and arrives in Kuala Lumpur at 1530.

Flight AK840 was welcomed by a water cannon salute on arrival at the airport located around 30 km south of the coastal city of Pattaya. Guests were warmly received by AirAsia staff and representatives from the Tourism Authority of Thailand office in Pattaya.

From its hubs in Kuala Lumpur, Johor Bahru and Penang, the airline flies to Bangkok (Don Mueang International Airport), Bangkok (Suvarnabhumi Airport), Krabi, Chiang Mai, Phuket and Hat Yai.

Ethiopian flies to Gudina Tumsa Airport

SINGAPORE, 18 June 2024: Ethiopian Airlines, home-based in Addis Ababa, launches its thrice weekly flights to Nekemte’s Gudina

Tumsa Airport while celebrating the inauguration of the airport airfield and passenger access projects in the airport.

Nekemte is a market city and separate woreda in western Ethiopia, located in the East Welega Zone of the Oromia Region.

Ethiopian Airlines new flights to Gudina Tumsa Airport

Addis Ababa (ADD) to Nekemte (NEK): Mondays, Wednesdays, and Saturdays
Nekemte (NEK) to Addis Ababa (ADD): Mondays, Wednesdays, and Saturdays

Regarding the inaugural, Ethiopian Airlines Group Chief Executive Officer Mesfin Tasew said: “We celebrate the completion of the new Gudina Tumsa Airport project and the commencement of our new service. This project is part of our vision to expand our

domestic destinations nationwide with a firm determination to strengthen regional connectivity. And we are pleased to witness the completion of yet another aviation facility project and service commencement.”

The Gudina Tumsa Airport project cost ETB1.1 billion, including a new airfield, access road to the airport, watch towers, temporary terminal, and other facilities. Construction of the permanent terminal will commence in the coming budget year. 

The runway is designed for Boing 737-800 Max aircraft type, while the apron can park two B737-800 Max or four Q-400 aircraft at any one time.

Realising its vision to expand its domestic networks to 31 from the current 23 by 2035, Ethiopian has already begun constructing and upgrading domestic airports and aviation facilities to offer more extended and advanced flight services.

The newly completed airport facility is part of Ethiopian Airlines’ goal of advancing the socio-economic and cultural interrelation between Ethiopian cities and beyond.

Addis Ababa Bole International Airport Termina I, Axum Yohannes IV Airport, Jinka Airport Terminal, and Gode Ugaas Miraad Airport are some of the projects inaugurated, and others are set to be completed soon.

About Ethiopian
Ethiopian Airlines Group commands the lion’s share of the African passenger and cargo network, operating the youngest and most modern fleet to more than 150 domestic and international passenger and cargo destinations across five continents. Ethiopian’s fleet category consists of Boeing 737s, 777s, 787s, Airbus A350-900 and De Havilland Q400.

Ethiopian is also pursuing multi-hub strategy through hubs in Lomé, Togo with ASKY in Lilongwe, Malawi with Malawi Airlines and in Lusaka, Zambia with Zambia Airways. 

Having achieved its strategic plan (Vision 2025) ahead of time, Ethiopian is currently implementing a 15-year strategic plan, Vision 2035, that will see it become one of the top 20 most competitive and leading aviation groups in the world. 

TripAdmit streamlines tipping for guides

SINGAPORE, 18 June 2024: TripAdmit has launched the TipDirect App, a cutting-edge mobile app designed to streamline tipping and reviews for tour guides.

TipDirect has already achieved significant success, providing a digital solution for tour guides across Europe and North America to collect tips and reviews in person at the end of each tour. Introducing the TipDirect App adds another powerful tool for guides, enhancing their ability to receive tips and feedback seamlessly.

Carrying cash is becoming less common in an increasingly cashless society. TipDirect addresses this by providing a convenient, cashless solution for tipping. Tour guides can now effortlessly receive tips from customers via their mobile devices. Customers can make instant payments directly to the tour guide’s designated bank account by simply scanning a unique QR code. This process is fast, secure, and transparent for both the guest and the guide.

The TipDirect App offers a comprehensive user dashboard where guides can update their profiles in real time. The app’s payment functionality meticulously records all earnings and recent transactions, presenting income trends in an easy-to-understand format. This ensures that guides can manage their finances efficiently and transparently.

One of the standout features for guides of TipDirect is its instant payout system. Guides receive real-time payments when the transaction is made, ensuring immediate access to their earnings. This feature enhances tour guides’ financial security and convenience.

On review generation, TipDirect is the first to market with its AI-assisted review capability. Using OpenAI’s ChatGPT, guests can write their reviews independently or with AI assistance. This enhances the review process and provides valuable insights for guides and operators.

Beyond improving the in-tour tipping and review process, TipDirect offers several other benefits. The platform and app include features for tour upselling, allowing activity providers to promote additional tours and boost sales. Additionally, the social connect feature helps enhance social media presence by engaging with guests who have already shown interest in the services.

TripAdmit, Co-founder and CEO John Maguire commented: “We are excited to introduce the TipDirect App. The app is intuitive and user-friendly, ensuring that guides receive tip payments immediately upon transaction completion. In our cashless world, we are dedicated to supporting tour guides who rely on tips for their invaluable services.”

TripAdmit’s TipDirect App is set to transform the tipping landscape for tour guides. It offers a modern, efficient, and secure solution that aligns with today’s cashless trends. Tour guides can now enhance their service quality and financial transparency, improving their overall service and customer satisfaction.

He added: “Our development team has created a powerful app that ensures mobile tipping is as fast as cash, but far more convenient and secure. TipDirect will enhance the overall traveller experience while maximising earning potential for tour guides, allowing them to focus on delivering exceptional experiences for their customers.”

For more information about the TipDirect App, visit https://tip.direct/app/