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New chapter opens for Naturally Langkawi

LANGKAWI, 9 MAY 2025: The Langkawi Development Authority is rolling out its Naturally Langkawi brand refresh and redesign following its official launch during the recent MATTA Fair in Kuala Lumpur. 

The Naturally Langkawi brand refresh introduces a new logotype design, a new brand ID system, and an enhanced brand narrative focusing on three brand verticals: nature, culture, and experiences.

The official domestic brand refresh launch was held on 19 April at MATTA Fair 2025, hosted at the Malaysia International Trade and Exhibition Centre, Kuala Lumpur, in conjunction with Kedah Tourism.

Positioned as the favourite destination at Malaysia’s premier travel fair, the refresh collateral launch was officiated by Kedah Menteri Besar, YAB Dato’ Seri Haji Muhammad Sanusi bin Md Nor, the Menteri Besar.

In his opening address, he rallied the state and island’s tourism players, stakeholders and community to support Langkawi to ensure it becomes one of the preferred destinations worldwide.

“Today, we’re excited to share something new. A fresh step forward for Langkawi as a world-class destination. A Bold New Chapter. We’re introducing the refreshed look and feel of our beloved brand — Naturally Langkawi — now with a bolder, more vibrant, and more welcoming design, but still proudly Langkawi at heart,” Dato’ Seri Sanusi said.

Naturally, Langkawi was launched initially in 2012 as part of the Langkawi Tourism Blueprint and is positioned today as a nature-centric destination brand complemented by a rich Malay culture and amazing natural experiences.

The Naturally Langkawi brand narrative is inspired by the story of a land 550 million years ago that shaped Langkawi’s unique geological make-up and is now recognised as a UNESCO Global Geopark. Langkawi’s nature is uniquely beautiful and rare. It envelopes the 99 islands and the people who live there, creating a culture rich with stories as unique as the archipelago and as interesting as the people who tell them.

In attendance at the brand refresh launch during the MATTA Fair, Langkawi Development Authority CEO Dato’ Haslina binti Abdul Hamid commented: “We invite and welcome everyone to share the amazing experiences Langkawi has to offer.”

Langkawi targets 3.5 million tourists in 2025 — 500,000 more visitors than it attracted in 2024. This represents a growth of more than 15% year on year. The island expects these numbers to come from a combined increase in domestic and international tourists, especially long-stay tourists. Development and marketing efforts target new markets in Central Asia and Eastern Europe.

Langkawi is a key component of Visit Kedah Year 2025 (TMK 2025) – a tourism campaign by the Kedah State Government to showcase the state’s rich heritage, breathtaking natural landscapes, vibrant arts, diverse gastronomy, and deep-rooted history. 

With the theme ‘Experience Kedah’, this initiative invites tourists to immerse themselves in the authentic charm of Kedah, offering unique experiences that can’t be found elsewhere.

The oldest existing kingdom in Southeast Asia, Kedah invites the world to discover all her treasures, from unique flora and fauna to delicious dishes.

Diverse experiences in local markets, museums, waterfalls, and even crazy outdoor adventures promise an unforgettable journey through the heart of Malaysia’s ‘Rice Bowl State.’ Travellers are invited to “Make Naturally Langkawi one of your stops as you Experience Kedah this Visit Kedah Year 2025.”

For more information on LADA, visit https://www.lada.gov.my/en/  and www.naturallylangkawi.my .

Emirates opens new World Store in Singapore

SINGAPORE, 9 MAY 2025: Emirates officially opened its first Emirates World retail store in Singapore earlier this week, reaffirming its commitment to delivering an elevated customer experience.

Centrally located at Odeon 333, just across the street from the iconic Raffles Hotel, the Emirates World store offers customers expert travel planning and advice, delivered by dedicated consultants. The store also features interactive, immersive displays to give visitors a firsthand taste of the airline’s award-winning inflight experience, including an experiential First Class Suite installation available exclusively at the Singapore location.

(From L-R: Lim Ching Kiat, Executive Vice President, Air Hub & Cargo Development, Changi Airport Group; Orhan Abbas, Senior Vice President for the Far East, Emirates; Adnan Kazim, Deputy President and Chief Commercial Officer, Emirates; Ahmed AlKetbi, Deputy Ambassador, Head of Economic, Trade and Investment, UAE Embassy in Singapore; Rashed Alfajeer, Country Manager for Singapore & Brunei, Emirates; and Steven Ler, President, National Association of Travel Agents Singapore.

Emirates’ Deputy President and Chief Commercial Officer, Adnan Kazim said: “2025 marks the 35th anniversary of our operations in Singapore, and the opening of the Emirates World store here today is a significant milestone in our journey. The store embodies what we stand for – seamless service, premium design, and a customer-first approach. Whether visitors plan their next adventure or simply discover our offerings, this store provides a welcoming, informative space that brings our ‘Fly Better’ promise to life.”

He added: “Singapore has always been a cornerstone of Emirates’ operations in Southeast Asia, and in 2024 alone, we have flown more than 800,000 passengers between Singapore and Dubai. We look forward to welcoming customers into this new home and continuing to grow in Singapore in the years ahead.”

Reimagining travel retail

The Emirates World store in Singapore reflects the airline’s evolving retail strategy: one that combines innovation, personalisation, and convenience in a space easily accessible by its customers.

Drawing insights from internal studies and global customer behaviour, Emirates found that travellers value in-person retail experiences, particularly when planning something as personal as travel. This reimagined retail concept offers a human touch to booking, allowing visitors to receive personalised travel recommendations, access exclusive fare deals, and explore Emirates’ best-in-class products up close.

Spanning over 330 sqm, the Emirates World store is designed to offer a warm, open-plan, lounge-like environment in the airline’s signature light and contemporary colour palette. The walls are adorned with designs of the Ghaf Tree, the national tree of the United Arab Emirates.

With four customer service counters staffed by expert consultants, guests can book flights, seek professional advice, and plan their holidays with ease. Guests can also explore smart technology experiences such as the ‘selfie mirror’, which snaps pictures of travellers against scenic destination backdrops.

35 years in Singapore

Emirates has been connecting Singapore to the world for 35 years this year, operating four daily flights to Dubai and beyond and one daily flight to Phnom Penh, Cambodia. Popular destinations for travellers from Singapore include London, Paris, and Milan. The airline has long been committed to the Singapore market, offering premium services for leisure and business travellers.
For more information on the airline or to make a booking visit www.emirates.com.

Royal Sands Koh Rong rises in Tripadvsor ranks

SIHANOUKVILLE, 9 MAY 2025: Royal Sands Koh Rong has been recognised as one of the top 10% of hotels worldwide by the review site Tripadvisor.

Tripadvisor gives a Travellers’ Choice Award annually to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

One of the recent reviews stated: “As soon as the boat pulls up, you realise that this is an incredibly beautiful resort. I’ve been lucky to stay in very similar high-end smaller resorts around the world, and this is by far one of the best. While slightly more expensive for Cambodia, compared to similar standard resorts elsewhere, it is very good value for what you get.”

Tripadvisor, based on reviews, assigns a 4.7 ranking out of a maximum of five to Royal Sands Koh Rong, securing its top 10% ranking for 2025. The resort’s Tripadvsor page features 316 recent reviews. 

The 67 all-villa Royal Sands Koh Rong is located on 550 metres of fine, white sandy beach near Sok San Village on Koh Rong Island, a 45-minute ferry ride from Cambodia’s southern port city of Sihanoukville. 

Commenting on the achievement, the resort’s general manager Mario Piazza posted on Facebook: This incredible achievement is all thanks to our amazing guests who shared their wonderful experiences. Your reviews and ratings have helped us reach this milestone.

“We are honoured to be recognised as the top travel choice and the best value-for-money luxury five-star beach resort in Cambodia.”

Located just off the coast of Sihanoukville, Koh Rong is one of the most famous islands in Cambodia, known for its serene beauty and breathtaking scenery and an ideal holiday destination for families, couples, and small groups of travellers.

For more information on the resort, visit the website: www.theroyalsandskohrong.com

Helicopter transfers

Private or shared helicopter charter flights are available every weekend to make it more convenient to transfer from Phnom Penh to the Royal Sands Koh Rong Resort. 

For more details, contact Telegrams https://t.me/SopheakHelicopter
Or via WhatsApp https://wa.me/85512987576.

Abu Dhabi will build seventh Disney park

ABU DHABI, 9 MAY 2025: Walt Disney Company and Miral, Abu Dhabi’s leading creator of immersive destinations and experiences, announced on Wednesday an agreement to create a landmark Disney theme park resort in Abu Dhabi, United Arab Emirates. 

The waterfront resort will be located on Yas Island, a destination for entertainment and leisure and will be the seventh Disney theme park resort.

(L-R) Mohamed Al Zaabi, HE Mohamed Al Mubarak, Bob Iger, Josh D’Amaro.

“Abu Dhabi is a place where heritage meets innovation, where we preserve our past while designing the future,” said Miral Chairman His Excellency Mohamed Khalifa Al Mubarak. “The collaboration between Abu Dhabi and Disney demonstrates the remarkable results of combining visionary leadership and creative excellence. What we are creating with Disney in Abu Dhabi is a whole new world of imagination — an experience that will inspire generations across the region and the world, creating magical moments and memories that families will treasure forever. Through the development of unique attractions and experiences, Abu Dhabi continues to be a destination of choice for the world.”

Miral will fully develop and build the new resort. Disney and its legendary Imagineers will lead creative design and operational oversight to provide a world-class experience. Miral, which has developed a number of family entertainment destinations on Yas Island, Abu Dhabi, in collaboration with American and European brands, will operate the resort.

“This is a thrilling moment for our company as we announce plans to build an exciting Disney theme park resort in Abu Dhabi, whose culture is rich with an appreciation of the arts and creativity,” said Walt Disney Company Chief Executive Officer, Robert Iger. “As our seventh theme park destination, it will rise from this land in spectacular fashion, blending contemporary architecture with cutting-edge technology to offer guests entertainment experiences in unique and modern ways. Disneyland Abu Dhabi will be authentically Disney and distinctly Emirati — an oasis of extraordinary Disney entertainment at this crossroads of the world that will bring to life our timeless characters and stories in many new ways and will become a source of joy and inspiration for the people of this vast region to enjoy for generations to come.”

The UAE is located within a four-hour flight of one-third of the world’s population, making it a significant gateway for tourism. The UAE is home to the largest global airline hub in the world, with 120 million passengers travelling through Abu Dhabi and Dubai each year.

“This groundbreaking resort destination represents a new frontier in theme park development,” said Disney Experiences Chairman Josh D’Amaro. “Our resort in Abu Dhabi will be the most advanced and interactive destination in our portfolio. The location of our park is incredibly unique – anchored by a beautiful waterfront, which will allow us to tell our stories in completely new ways. This project will reach guests in a whole new part of the world, welcoming more families to experience Disney than ever before. Ultimately, it will celebrate what’s possible when creativity and progress come together.”

“Bringing a Disney theme park resort to Yas Island marks a historic milestone in our journey to further advance the island’s position as a global destination for exceptional entertainment and leisure,” said Miral Group CEO Mohamed Abdalla Al Zaabi. “Together, we are creating a place of boundless innovation, where the vision of our leadership continues to inspire the world.” 

Upon completion, the new theme park resort will offer signature Disney entertainment, themed accommodations, dining and retail experiences, and storytelling in a way that celebrates both the heritage of Disney and the futuristic and cultural essence of Abu Dhabi.

NCL ships undergo a refresh

Aerial Norwegian Sky - Departure from Miami 09/05/08 Norwegian Sky - Norwegian Cruise line

SINGAPORE, 9 MAY 2025: Norwegian Cruise Line confirms Norwegian Epic and Pride of America will both undergo revitalisation projects just in time for the 2025 summer travel season.

The new enhancements include adding a reimagined water park for children, expanding the adults-only Vibe Beach Club and additional accommodations.

Following a three-week dry dock, Norwegian Epic will receive enhancements, including brand-new balconies and oceanview staterooms.

This summer, the Norwegian Epic sets sail for Europe. Pride of America continues to offer the world’s only seven-day interisland Hawaii voyages departing from Honolulu 52 weeks out of the year.

Epic’s Europe sailings

After completing Norwegian Epic’s three-week dry dock on 8 May  2025, the top deck will get some noticeable enhancements with more outdoor experiences. Renovations include a brand-new hot tub on deck 18 and a refreshed Kids’ Aqua Park that replaces Splashgolf and provides more fun-in-the-sun activities for adults and children alike.

With the expansion of Vibe Beach Club, guests will also enjoy more facilities. The adults-only outdoor oasis replaces Posh Beach Club and will offer an additional hot tub, more lounge chairs, and new private cabanas to soak up the sun while enjoying spectacular views of the Greek Isles and Mediterranean. Eight new staterooms with balconies and ocean views have also been completed.

Norwegian Epic will sail a variety of nine, 10 and 11-day cruises from Rome (Civitavecchia), Italy to picturesque ports of call in the Mediterranean and Greek Isles. 

Pride of America

From 3 to 31 May 2025, Pride of America will undergo notable upgrades, including adding a new Starbucks location within The Capitol Atrium on deck 5. As NCL aims to provide guests with more to do on board, guests who crave a game of friendly competition will soon be able to enjoy pickleball within the existing sports court.

Pride of America will feature 12 new club balcony suites and three inside staterooms on deck 12. Splash Academy, NCL’s youth club for children ages three to 12 and Entourage, the teen club, will be relocated to deck 6.

Upon completion of Pride of America’s nearly three-week dry dock, she will return to Honolulu on 31 May 2025.   

STB names director for the Middle East and India

MUMBAI, 9 MAY 2025: The Singapore Tourism Board (STB) announced the appointment of Serene Woon as Area Director-Designate, India, Middle East, and South Asia (Mumbai), effective 1 May 2025.

She will assume the full director role on 1 July, 2025. 

Serene Woon Area Director-Designate, India, Middle East, and South Asia.

Based in Mumbai, Woon will oversee West and South India markets, as well as the Middle East and South Asia regions, while leading STB’s pan-India destination marketing efforts.

Woon brings over a decade of experience at STB since 2010, having served as Area Director in South Korea and Malaysia, where she drove significant market growth. 

She successfully led STB’s branded entertainment initiatives in South Korea and expanded the board’s presence in Greater Busan and East Malaysia. Most recently, as Deputy Director at Singapore’s Ministry of Trade and Industry (MTI), she played a crucial role in the Cross Border Travel Office, helping shape policies for Singapore’s border reopening following the COVID-19 pandemic. Before assuming her role as Area Director (Mumbai), she served as the Deputy Director of Strategic Planning at the STB, where she worked on the Tourism 2040 (T2040) strategy, which charts out the next bound of tourism growth for Singapore. 

Commenting on the new appointment, STB, Regional Director for India, Middle East, South Asia & Africa (IMESA) Markus Tan said: “India represents immense potential as one of our key markets. Serene’s deep experience and keen understanding of modern traveller preferences will bring valuable new perspectives to strengthen Singapore’s connections with Indian travellers. We look forward to her leadership in this crucial market.”

Woon, commenting on her new role, said: “I am honoured to take on this position at such an exciting time for India’s outbound travel market. India’s culture, diversity, and growing global influence make it a key focus and growth market for us at STB. I look forward to building on the strong foundation we have established with my team and our partners and bringing Singapore closer to Indian travellers.”

Buddhist tourism flights to Gaya

GURUGRAM, 9 MAY 2025: Air India will launch daily direct flights between Delhi and Gaya, starting 1 September 2025, using Air India’s A320 aircraft.  

The new route adds Gaya as the 46th destination in Air India’s domestic route network. It will improve connectivity to Gaya and support Buddhist pilgrimage tourism. Travellers from other Asian countries can fly to Delhi and then connect with flights to  Gaya, the closest city to the Buddhist temples and heritage sites at Bodh Gaya.

Photo credit: Air India.

Air India’s flights to Gaya are timed to enable convenient connections to and from Kathmandu, Hong Kong, Bangkok, Phuket, Singapore, Colombo, Kuala Lumpur, Seoul-Incheon, and Tokyo-Haneda.

Flight schedule

The flights can be booked through all channels, including Air India’s official website, mobile app, and travel agents.

HKIA celebrates 2024 achievements

HONG KONG, 9 MAY 2025: Airport Authority Hong Kong (AAHK) hosted the “Hong Kong International Airport Reception 2025” at AsiaWorld-Expo, showcasing the airport’s latest developments and innovative services.

AAHK chair Fred Lam commented: “The past year has been a fruitful one for Hong Kong International Airport (HKIA). The Three-runway System was officially commenced last November, marking the most important milestone since the airport’s relocation to Chek Lap Kok in 1998. 

The event was officiated by Fred Lam, Chairman of AAHK; Mable Chan, Secretary for Transport and Logistics; Algernon Yau, Secretary for Commerce and Economic Development; Victor Liu, Director-General of Civil Aviation; Vivian Cheung, Chief Executive Officer of AAHK and Board Members of AAHK.

“We continued to be the world’s number one cargo airport, and our next goal is to press full steam ahead with the Airport City development under the newly unveiled brand, Skytopia, which leverages Hong Kong’s strengths under ‘one country, two systems’ and makes the best use of the airport’s land and adjacent marine resources to develop a world-class landmark. 

“We are confident that Skytopia and the Three-runway System will serve as powerful twin engines driving the airport’s future growth.”

The event introduced different elements of Skytopia, including the Airport Bay Marina, the Art Hub, and the 20,000-seat performance arena at AsiaWorld-Expo’s Phase 2. At the same time, interactive activities featured HKIA’s world-leading cargo services.

HKIA’s new initiatives were showcased at different interactive experience zones. One of the highlights was the world’s first and only autonomous vehicle fleet in live airport operations, with the spotlight on the new driverless bus that will shuttle passengers between the Hong Kong Port and the Hong Kong-Zhuhai-Macao Bridge (HZMB) and the airport. A live demonstration of the people-carrying driverless bus started the programme in front of the 1,000 guests attending the event.

The event featured a demonstration of the automated parking system to be used in carparks for transfer passengers and visitors from the Greater Bay Area cities.

The experience zones also featured HKIA’s innovative and premium passenger services, such as baggage collection at home/office, valet parking, and the HKIA VIP Lounge, alongside the airport’s retail and dining options.

Vietjet takes a stake in Qazaq Air

SINGAPORE, 9 MAY 2025: Vietjet and Qazaq Air have partnered to launch Vietjet Qazaqstan, a new low-cost airline to strengthen air connectivity between Kazakhstan, Vietnam and destinations in Southeast Asia. 

Vietjet confirmed the move during this week’s Kazakhstan–Vietnam Business Roundtable, noting that the venture will involve acquiring a strategic stake in Qazaq Air. The airline operates domestic flights in Kazakhstan and to just three international destinations, all in Russia. (Yekaterinburg, Omsk and Novosibirsk).

Vietjet CEO Dinh Viet Phuong (front right) and Qazaq Air CEO Adilbek Umraliyev (front left) exchange the cooperation agreement, witnessed by Vietnam General Secretary To Lam (centre back), Kazakhstan Deputy Prime Minister Yermek Kosherbayev (back left), and Vietnam Deputy Prime Minister-Foreign Minister Bui Thanh Son (back right)

No details on the timeline for rebranding, but the press statement released by Vietjet this week anticipates the joint venture will operate “at least 20 Boeing 737 aircraft under a support agreement with Boeing for training, maintenance, and parts.” 

During the event, Vietnam’s Ministry of Finance granted a Foreign Investment Registration Certificate to Aviation Holdings, a subsidiary of Vietjet, authorising its acquisition of an equity stake in Qazaq Air. 

Vietjet will use the JV to expand its international expansion and strengthen bilateral ties between Vietnam and Kazakhstan in aviation, trade, and cultural exchange.     

This move marks a key milestone in Vietjet’s international expansion strategy. It aims to deepen bilateral ties between Vietnam and Kazakhstan across aviation, economic, and cultural domains while opening a new chapter for the aviation industry in Central Asia.

The launch of Vietjet Qazaqstan follows the successful development of Vietjet Thailand, now one of  Thailand’s leading low-cost carriers.

Qazao Air is an inter-regional airline established by Samruk-Kazyna JSC to serve destinations in Kazakhstan and cities in neighbouring countries.

Certified by IOSA international industrial safety standards since 2018, the airline is a member of the International Air Transport Association (IATA).

The airline is headquartered at Nursultan Nazarbayev International Airport in Astana, the capital of Kazakhstan, flying a fleet of turboprop aircraft —  De Havilland Dash-8-Q400NG (formerly known as Bombardier Q400). 

De Havilland Dash-8-Q400NG (86 to 90 seats).

Sarawak Legacy Awards invite submissions

KUCHING, 8 MAY 2025: BESarawak is calling all trailblazers in the business events sector, as well as influencers across the region, to file their submissions for the Borneo Inspires Legacy Awards (BILA 2025).

Submissions are open until 15 June, with BESarawak encouraging travel stars and start-ups to grasp the moment to shine and celebrate the impact they are creating in Sarawak and beyond by presenting a submission.

Photo credit: BESarawak.

Hosted by Business Events Sarawak (BESarawak), the awards celebrate individuals and organisations creating positive, lasting legacies in sustainability practices, innovation, and impact.

Celebrating 18 awards across five categories, from conventions to journalism, BILA 2025 honours those driving progress in positioning Sarawak as the legacy capital of business events in Malaysia and Borneo.

The Hon Dato Sri YB Karim Hamzah, Minister for Tourism, Creative Industry and Performing Arts, says: “We’re calling on forward-thinkers who go beyond event hosting — to those who forge legacies that empower communities, elevate industries, and inspire future generations.”

Submissions will close on 15 June 2025. Visit the website to make a submission LEGACY360.

The BILA 2025 presentations will take place from 2 to 3 October 2025 at the Borneo Convention Centre Kuching.

May 2025 Business Events in Sarawak. 

Borneo ADR Week 2025
The Waterfront Hotel, Kuching
5 – 9 May 2025
http://www.l2icon.org/event/borneo-adr-week-2025/

AMOSH Symposium 3.0 2025
Kingwood Hotel, Sibu
8 – 9 May 2025
https://www.facebook.com/photo?fbid=122231335562068772&set=a.122097407162068772

Borneo Eco Show 2025
Borneo Convention Centre Kuching
9 – 10 May 2025
https://borneoecoshow.com

3rd D-FOOT International Wound Conference 2025
Imperial Hotel, Kuching
9 – 10 May 2025
https://www.mswcp.org/events/upcoming-conference

The National Farmer’s Conference cum Annual General Meeting 2025
Kingwood Hotel, Sibu
10 – 11 May 2025
📞 Mr Tang Liung Poh, 012 – 856 8125

Hydrogen Economy Forum 2025
Hilton Hotel, Kuching
13 – 14 May 2025
https://hydrogenapac.com/h2ef/

International Construction Week (ICW) Borneo 2025
Borneo Convention Centre Kuching
13 – 14 May 2025
https://icw.my/icw_borneo_overview.php

International Cancer Research Symposium 2025 (ICRS2025)
The Waterfront Hotel, Kuching
14 – 15 May 2025
https://www.nottingham.edu.my/Conferences/icrs2025/index.aspx

New Era Fun 3.0_STREAM Expo 2025
Kingwood Hotel, Sibu
23 – 25 May 2025
https://www.streamhub.cc

Borneo Education Expo: Local Meets Global 2025
RH Hotel, Sibu
23 – 25 May 2025
https://borneoeduexpo.com/

International Resilience Seminar 2025 (IReS25)
Hilton Hotel, Kuching
25 – 26 May 2025
https://ires.my/

Asia Carbon Conference 2025
Borneo Convention Centre Kuching
29 – 30 May 2025
https://www.argusmedia.com/en/events/conferences/asia-carbon-conference

For more information on events in Sarawak visit: Business Events Sarawak 

(Source: BESarawak)