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AirAsia expansion continues from KL hub

KUALA LUMPUR, 11 October 2024: AirAsia, recently recognised by OAG’s 2024 Megahubs Index as the leading contributor to Kuala Lumpur International Airport’s (KLIA) status as the top global Low-Cost Carrier (LCC) Megahub, has reaffirmed its commitment to expand its operations from this hub. 

The report ranks KLIA as the world’s second-most connected airport after London Heathrow (LHR). It highlights that KLIA offers over 14,500 possible low-cost connections across 137 destinations. 

A mega-hub is an airport that offers a high volume of connections to international destinations, facilitating extensive global travel. Apart from LHR and KLIA, other top Megahubs were Haneda Airport in Tokyo, Schiphol International Airport in Amsterdam, and Incheon International Airport in Seoul.

AirAsia operates 43% of all flights and accounts for 74% of the airport’s total LCC capacity¹. In the fourth quarter of this year (Q4), the airline confirmed the launch of five new routes, adding to the 112 international and 14 domestic routes it currently operates from KLIA across all airlines in the Group. Additionally, the airline will introduce new routes to other countries in Asia and Africa. Currently, there are up to 236 daily departures from KLIA.

AirAsia’s vast connectivity from the five countries it operates in across ASEAN in Bangkok, Thailand; Jakarta, Indonesia; Phnom Penh, Cambodia; and Manila, the Philippines, plays a vital role not only in establishing Kuala Lumpur as the top global Megahub Low-Cost Carrier but also in reinforcing its dominance in regional markets. AirAsia Thailand is the leading carrier at Don Mueang International Airport in Bangkok, which ranks as the 15th most connected LCC airport globally, while AirAsia Indonesia holds a similar position at Gusti Ngurah Rai International Airport, ranked 18th in the top 25 LCC airports.

Capital A CEO and Advisor of AirAsia Aviation Group, Tony Fernandes commented: “When I co-founded AirAsia 23 years ago, I envisioned a future where KLIA would stand among the global elite airports. It is now the second most connected airport globally, powered by the momentum AirAsia has built as the world’s leading LCC Megahub. KLIA tops the airports in this region, offering more than 14,500 possible low-cost connections, surpassing Singapore and Bangkok’s air connectivity.

“AirAsia’s ongoing network expansion will further boost KLIA’s position among the world’s best and ensure that we remain competitive in connecting emerging and established markets. The imminent EGM for Capital A with shareholders next week to unify operations under one aviation group will strengthen this expansion plan, enabling us to streamline and drive long-term growth for the airline.

“AirAsia is the largest foreign operator for routes between Asean and both India and China, and KLIA is a key hub in our Fly-Thru service. The recent launches of the Almaty, Nairobi and Port Blair routes mark AirAsia’s foray into new frontiers, with more flights to Asia and Africa on the horizon. As AirAsia navigates growing macroeconomic tailwinds and rising travel demand across the Asia-Pacific region, our network expansion bridges connectivity between regions like never before, elevating low-cost connectivity out of KLIA to a whole new level.”

AirAsia Aviation Group CEO Bo Lingam highlighted the role of AirAsia’s fleet expansion in supporting its network growth plans. “We reactivated our order book this year, having taken delivery of four new A321neos with five more to go. Our fleet reactivation exercise is ongoing and is targeted to be completed this year. We currently hold an order for 361 units of the A321 model to meet the airline group’s fleet growth and replacement needs. With this secured aircraft delivery stream, we can rapidly grow our network, enhance connectivity across Asia and turn Southeast Asia into a key transit point through our multi-hub connectivity.

“Our Fly-Thru service has also been instrumental in connecting guests from across Asia. It allows travellers from key markets, including India and China, to access many new and exciting places across our network of more than 130 destinations in Asia, Australia, and soon Africa. We aim to grow Fly-Thru traffic to 25% by 2025, up from 21% in 2019, further enhancing our connectivity.”
 ¹Source: SRS Analyser for Jan – Sept 2024 period covering all AirAsia and AirAsia X airlines

Experience Macau Limited Edition

MACAU, 10 October 2024: The Macao Government Tourism Office is inviting travellers worldwide to participate in its ongoing “Experience Macao Limited Edition” campaign. 

The international promotional campaign encourages participants to engage in an easy-to-play online quiz game. Participants can join the quiz game on the campaign website ExperienceMacaoLimitedEdition.com, and follow the official Instagram account @visitmacao to get hints for the game.

Photo credit: MGTO.

It offers a chance to win 100 Experience Macau Limited Edition Prizes highlighting Macau’s culture and attractions. Each prize includes round-trip airfares and hotel accommodations. The campaign aims to present Macau as a must-visit destination, offering tailored travel itineraries and exciting promotions.

MGTO has partnered with six integrated resorts, including Galaxy Macau, Melco Resorts & Entertainment, MGM, Sands China Limited, Wynn Resorts Macau, and SJM Resorts. These collaborations create exclusive, customised travel routes with diverse cultural experiences for visitors. 

Winners can explore Macao’s historic districts, where the fusion of Eastern and Western cultures comes to life. 

Macau, a city rich in multicultural charm, has been seen through the eyes of MIYEON, a member of the famed K-pop group (G)I-DLE. She’s been invited to immerse herself in the wonders of Macau and released a special single and music video, Lovin’ My Stay, inspired by her journey. As MIYEON explores the city’s iconic landmarks, her music will capture Macao’s dynamic spirit, delivering its vibrant energy to her international fans. Through her distinct perspective, fans and travellers will be able to discover a new and enchanting side of Macau.

MGTO has launched an outdoor advertising campaign in Times Square, New York. The campaign features visuals from the music video, along with the Prize list and promotional materials.

As the “Experience Macao Limited Edition” International Promotional Campaign approaches its final stage, MGTO encourages participants to engage with the campaign by visiting ExperienceMacaoLimitedEdition.com and following @visitmacao on Instagram for hints. 

Official Website: ExperienceMacaoLimitedEdition.com 

Facebook: https://www.facebook.com/visitmacao/

(SOURCE Macao Government Tourism Office).

Tourism: A lifesaver for Oceania’s economy

PERTH, Australia, 10 October 2024: A new report by the World Travel & Tourism Council (WTTC) reveals that Oceania’s Travel & Tourism sector could inject an additional USD112 billion into the region’s economy by 2034, bringing the total contribution to a record-breaking USD336 billion.

According to the report, in collaboration with VFS Global and launched Wednesday at WTTC’s 24th Global Summit in Perth (Boorloo), Western Australia, this boost could also support an extra 1.1 million jobs, raising the employment in the region supported by Travel & Tourism to 3.5 million by 2034.

The report “Unlocking Opportunities for Travel & Tourism Growth in Oceania” outlines the transformative potential of the region’s sector if strategic investments are made.

According to the global tourism body, Oceania, a region which includes Australasia, Melanesia, Micronesia, and Polynesia, could become a global leader in sustainable travel, while significantly boosting its economy.

However, unlocking this economic and social boost requires targeted action in several key areas. 

These include:
Investing in sustainable infrastructure to mitigate and adapt to the impacts of climate change and enhancing connectivity across the region;
Enhancing air connectivity;
Streamlining visa processes;
Promoting eco-friendly tourism practices that protect Indigenous communities.

For this growth to be realised, the report also advocates for a comprehensive policy package to include expanding airports across the region and developing renewable energy sources for tourism infrastructure.

Streamlining visa facilitation is also critical to unlocking this potential growth and would allow for a more seamless travel experience between Pacific islands.

VFS Global, a visa solutions company, is positioned to support these efforts by enabling more efficient visa processes, which could drive increased multi-country travel across the region.

WTTC President & CEO Julia Simpson said: “Oceania has an unparalleled opportunity to grow its Travel & Tourism sector in a way that not only drives economic growth but sets the standard for sustainability.

“By investing in climate-resilient infrastructure and supporting Indigenous communities, the region could become a global leader in eco-conscious, inclusive tourism.”

VFS Global Group Founder and Chief Executive Officer Zubin Karkaria added: “We are delighted and honoured to collaborate with WTTC on this comprehensive report that highlights the immense potential of the travel and tourism industry in Oceania.

“As the world’s leading outsourcing and technology service specialist, VFS Global works with 69 governments worldwide and has a presence in over 150 countries. Since establishing our presence in the Oceania region in 2008, we are now the trusted partner of 26 governments, serving 15 cities across eight countries in the region.

The report highlights the need for eco-friendly infrastructure, including renewable energy solutions for resorts and climate-adaptive projects. This will not only reduce the sector’s environmental footprint but also attract the growing market of environmentally conscious travellers.

Indigenous-led tourism is also critical in this transition. It provides authentic cultural experiences while ensuring local communities benefit directly from tourism revenue.

A Look at 2024

By the end of this year, Travel and tourism in Oceania are forecast to grow by 16.5% above pre-pandemic levels to reach US$224 billion, and employment supported by the sector is expected to exceed pre-pandemic figures by 4.8%, employing 2.3 million people.

However, international visitor spending is projected to remain 4% below 2019, with a full recovery not expected until 2025.
To read the report in full, please visit WTTC Research Hub

Centara hosts World Masters Golf in 2025

HUA HIN, Thailand, 10 October 2024: Centara Hotels & Resorts confirms the continuation of its partnership as the Title Sponsor and host hotel for the 2025 Centara World Masters Golf Championship, Asia’s largest amateur golf event. 

This marks a successful 10-year collaboration with Golfasian, the region’s leading golf tour operator, and GoGolfing, Australia’s most awarded golf travel company, as they prepare for the upcoming edition of this prestigious tournament.

Scheduled to take place in June 2025, the 10th Centara World Masters is expected to bring together over 400 amateur golfers from 25 countries. The historic Centara Grand Beach Resort & Villas Hua Hin will serve as the vibrant backdrop for seven days of luxury, competition, and camaraderie. Participants can look forward to exclusive functions, gala dinners, and exceptional golfing experiences at some of Hua Hin’s most renowned and picturesque courses.

Golfasian CEO Mark Siegel expressed his enthusiasm for the ongoing collaboration: “We are delighted to return to Centara Grand Beach Resort & Villas Hua Hin for the 10th anniversary of the Centara Masters. The exceptional service and prime location in the heart of Hua Hin have consistently made it a favourite among our competitors from around the world.”

“Our long-standing partnership with Golfasian and GoGolfing has been instrumental in shaping the Centara World Masters Golf Championship into one of Asia’s most renowned amateur golf events,” said Centara Hotels & Resorts Vice President – Brand, Marketing & Digital Tom Thrussell.

“Centara Grand Beach Resort & Villas Hua Hin provides the perfect blend of heritage, warm hospitality, and world-class service, creating an unparalleled experience for participants. We are proud to continue this valued partnership and look forward to many more successful years of hosting this prestigious tournament.”

Centara Hotels & Resorts operates 52 properties across major Thai destinations and international locations, including the Maldives, Vietnam, Laos, Japan, Oman, Qatar, and the UAE. The group’s portfolio comprises six distinct brands – Centara Reserve, Centara Boutique Collection, Centara Grand, Centara, Centara Life, and COSI Hotels – offering a range of experiences from luxury island retreats and upscale family resorts to affordable lifestyle concepts supported by innovative technology.

For more information on the Centara World Masters Golf Championship, visit https://www.thailandworldmasters.com/.

Americas Cup flies to Barcelona

DUBAI, UAE, 10 October 2024: As the Global Partner and Official Airline of the Louis Vuitton 37th America’s Cup, Emirates rolled out the red carpet to welcome onboard the oldest trophy in international sport, the America’s Cup, carrying it from Auckland to Barcelona via Dubai. 

The Americas Cup trophy touched down in the coastal city of Barcelona on 6 October, ahead of the match race finals starting on 12 October.

Emirates Executive Vice President Corporate Communications Marketing and Brand, Boutros Boutros said: “We’re thrilled to be back on the water for Emirates Team New Zealand’s defence of the America’s Cup, and we’re also proud to be again the Global Partner and Official Airline of the Louis Vuitton 37th America’s Cup. This event is sailing’s pinnacle contest, pushing the boundaries of innovation, technology, and talent. Emirates will be at the heart of all the action in Barcelona. 

“We look forward to connecting with long-time sailing fans and new audiences passionately cheering on their teams setting on their quest to win the coveted America’s Cup.”

Official Airline of the Louis Vuitton 37th America’s Cup

Emirates is the Global Partner and Official Airline of the Louis Vuitton 37th America’s Cup. The airline is also a proud sponsor of the series of preliminary regattas leading up to the Louis Vuitton Cup.

Through its sponsorship, Emirates will be highly visible across the Race Villages, with prominent branding on the sails and hull of Emirates Team New Zealand’s AC75 America’s Cup class yacht ‘Taihoro’, as well as the official stage and award ceremony areas. 

Emirates will also activate its sponsorship rights throughout the races with “fly better” moments as the airline’s friendly cabin crew hand out bespoke luggage tags, merchandise, and other exciting gifts to race goers.

‘Sailing better’ since 2004

Emirates has been a long-standing supporter of sailing, with its first foray into the sport in 2004 as the naming sponsor of Emirates Team New Zealand. The 20-year partnership has been very successful for both parties, including memorable victories in the 35th America’s Cup as well as its cup defence in front of a home Auckland crowd in the 36th America’s Cup event.

The airline renewed its long-standing partnership with the reigning America’s Cup champions last year, remaining the Lead Sponsor of Emirates Team New Zealand, with naming rights for the team, as well as the designation of Official Airline and Carrier of Emirates Team New Zealand.

With Barcelona as the perfect setting for sailing’s most important races, fans can connect to the city on one of Emirates’ 14 weekly flights, including seven weekly flights from Dubai to Mexico City via Barcelona. The airline also flies to Madrid with 14 weekly services utilising its iconic Emirates A380 and wide-body Boeing 777 aircraft. For more information, visit emirates.com

Shangri-La Singapore appoints new GM

SINGAPORE, 10 October 2024: Shangri-La Singapore has named Stephan Kapek its new Vice President of Operations and General Manager. 

Kapek joins the iconic flagship Shangri-La property with an outstanding track record of leadership extending more than 30 years. 

He spent nearly 20 years in leadership roles within the Shangri-La group, managing hotels and resorts across multiple destinations. In his most recent position as Vice President of Operations at Shangri-La’s China World Trade Center hotels, he led the three hotels through the unprecedented challenges of the Covid-19 pandemic.

Shangri-La Singapore, the brand’s first hotel globally, features 792 guestrooms and suites across three wings, set 15 acres of tropical gardens in the heart of Singapore. 

Kapek will oversee all aspects of the hotel’s operations, including Shangri-La Apartments and Residences. 

ITE 2025 taps the GBA travel market

HONG KONG, 10 October 2024: Hong Kong’s outbound travel rebound is both strong and fast — residents in 2023 spent USD22.7 billion on outbound travel and made 72.2 million departures, respectively 84% and 77% return to pre-pandemic level says the organiser of the ITE Hong Kong travel show. 

The ITE Hong Kong 2024 wrap-up survey noted that during the first eight months of 2024, Hong Kong residents made 67.6 million departures, up 58.4% over 2023! With pre-pandemic annual spending of USD26 billion on outbound travel, Hong Kong often ranked among Asia’s top four markets.

ITE Hong Kong 2024 held over 80 travel seminars on two public days of the show, covering five continents and attracting over 8,500 attendees.

ITE 2024 drew 515 exhibitors during the two show trade days and attracted 7000 buyers and trade visitors. Over 70% of the trade visitors came from the Greater Bay Area, which includes Hong Kong SAR, Macau, and China’s top cities such as Shenzhen and Guangzhou. In 2023, the GBA had a combined GDP of USD1.97 trillion and a population of 86 million.

ITE’s two public days tagged on the end of the trade-only days attracted 63,000 travel consumers, mainly FITs. The ITE survey found that in the first half of 2024, nearly 45% booked outbound holidays three times or more, and that trend continued during the second half of 2024. Other survey findings showed travel bookings at the ITE 2024 were well-educated, with 51% having a university education and 60% saying they intended to increase their travel spending. 

ITE 2024 drew 515 exhibitors during the two show trade days and attracted 7000 buyers and trade visitors. Over 70% of the trade visitors came from the Greater Bay Area, which includes Hong Kong SAR, Macau, and China’s top cities such as Shenzhen and Guangzhou. In 2023, the GBA had a combined GDP of USD1.97 trillion and a population of 86 million.

ITE Hong Kong 2025 will co-locate with the 39th ITE (Leisure) and 20th ITE MICE from 12 to 15 June in five halls at the Hong Kong Convention & Exhibition Centre. The format offers two days for the trade and another two days for travel consumers. It is a proven platform for reaching trade visitors from China’s Greater Bay Area (The Bay) and Hong Kong’s premium FIT travellers.

Organised by TKS Exhibition Services Ltd ITE is supported by the Ministry of Culture and Tourism of the People’s Republic of China. Hong Kong Tourism Board is one of its core supporters. 

The exhibition has set the rent for raw booth space once more at the same price as in 2019 to boost tourism recovery.

(SOURCE TKS Exhibition Services Ltd).

FCM releases State of the Market survey

SINGAPORE, 10 October 2024: FCM Meetings & Events, ahead of its global relaunch, reveals that more than a quarter of customers allocate half their travel budgets to the MICE sector, according to its landmark global State of the Market* survey released on Wednesday.

The first-of-its-kind survey undertaken by Flight Centre Corporate shows that many customers allocate more than half of their travel budget to the MICE sector.

Surveying Flight Centre Corporate customers, 28% of businesses said more than 50%  of their budget goes towards travelling for MICE, 11% revealed an allocation of between 25 and 50%, and 10% stated that 15 to 25% of their travel spend goes towards the MICE sector.

FCM Meetings & Events Global General Manager Simone Seiler said the findings came when the business was repositioning worldwide to deliver a unified offering, leveraging itself as a subsidiary of FCM Travel, and harnessing its global scale, but with regional customisation.

“Globalising the FCM M&E business will allow us to add consistency and scale for customers looking for a global meetings and events provider, with hub offices in all four regions, global consistency but local nuance to understand specific client needs,” Seiler explained.

“We now operate in more than a dozen countries globally, with future expansion plans in the works. Australia, India, and Mexico are currently thriving for us, and we see North America, Asia, and Europe as key regions with the largest opportunities for growth.

“FCM M&E is targeting exponential growth, and we’re already expanding into the likes of the United Arab Emirates and South Africa, which will allow us to expand our workforce to include the more than 365 people we already have servicing our valued customers.

“Our global vision for the future of meetings and travel management is centred around innovation, sustainability, accessibility and seamless integration of technology like our new FCM Venue Finder platform to enhance the overall experience for our clients.

“By combining our expertise in event management with cutting-edge technology and a commitment to sustainability, we aim to lead the industry in creating future-proof, impactful, and responsible meetings and events.”

As part of its global relaunch, FCM Meetings & Events has welcomed Joanne Shaw, the new Global Director of Enterprise Sales, to its London office.

“Joanne brings a wealth of MICE industry knowledge to drive strategic growth, articulating the MICE value proposition, excelling at building multi-level relationships, and stakeholder management. Her dedication to understanding client needs and crafting tailored solutions will play a key role.” said Seiler.

“Corporates are increasingly investing early in large-scale travel arrangements to optimise airline and hotel deals. The demand for new MICE destinations is at an all-time high, with destinations such as Doha, Seoul, Tbilisi, and Taipei growing in popularity. Established MICE destinations Singapore and Dubai are witnessing robust demand. 

“There’s also a trend towards reinvigorating well-known locations with fresh, exciting offerings to ensure quick turnarounds. This dynamic is particularly notable among corporates managing multiple tours due to a spike in business activity.

“Clients seek a comprehensive global programme that consolidates what is often fragmented. I’m thrilled about Joanne joining our team to demonstrate our global solutions as part of our mission to globalise FCM Meetings & Events truly,” added FCM Meetings & Events Leader for Asia Manpreet Bindra.

For more information on the State of the market survey visit

https://www.fcmtravel.com/en/resources/news-hub/state-of-market-survey-results.

*The State of the Market survey was conducted online between 3 June 2024 to 11 July 2024. The target respondents were corporate travellers and FCM Travel customers, specifically decision-makers, travel managers, and authorised travel bookers. All Corporate Traveller and FCM Travel regions were included. A random sample of 562 responses was obtained utilising the innovative Qualtrics platform.

HK Express and Klook unlock Japan bargains

HONG KONG, 10 October 2024: HK Express has launched a new cross-platform partnership with Klook, an Asian travel services platform. 

They have teamed up to create a one-of-a-kind dedicated webpage packed with travel deals. Whether it’s attraction tickets, accommodations, attractions, or sightseeing, customers can find the right deals on a wide range of travel experiences. 

To celebrate the collaboration, the airline is rolling out promotions* open for bookings until midnight on 27 November 2024. Customers who spend HKD3,000 or more on the Klook platform could win roundtrip tickets* from HK Express to destinations including Sendai, Phu Quoc, Seoul, and Penang.

In addition, the airline is offering limited-time 50% discount codes** for Klook’s Japan travel products on the HK Express dedicated webpage.

Customers can also take advantage of surprise discounts to explore the enchanting Japanese culture and stunning sights. This includes discount codes for all travel products in Japan’s Tohoku region, tour packages and attraction tickets across Japan, with discounts of up to 10%**. 

* Limited to specified destinations. Ticket prices do not include fuel surcharges, airport taxes, and other additional fees and are subject to terms and conditions.

** Discount rates are subject to availability, and the price and offer details may be changed from time to time without prior notice.

Taiwan: Waves of Wonder in Canada

SINGAPORE, 9 October 2024: The Taiwan Tourism Administration has opened its Taiwan Tourism Information Centre in Vancouver. 

It marks a significant step in promoting Taiwan’s tourism charm to the Canadian market. The official ceremony was attended by Deputy Director General Trust Lin of the Tourism Administration, Angel Liu, Director General of the Taipei Economic and Cultural Office in Vancouver, Sylvia S.H. Lee, Director of the San Francisco Taiwan Tourism Office, Tseng Chih-Ying, CEO of Lotus Travel Tech Group, Jeff Chang, Marketing Director, The Americas, China Airlines, and Cotrina Yeh, General Manager, Vancouver Branch Office, EVA Air. 

The office will serve as a hub to provide real-time travel information and foster partnerships in Western Canada to boost visitors to Taiwan.

“The 2024-2025 period is critical for revitalising Taiwan’s tourism industry post-pandemic,” said Taiwan Tourism Administration Deputy Director General Lin. “The Vancouver office is the first in the Americas under our global strategy to establish ten Taiwan Tourism Information Centers (TTICs), following recent openings in Mumbai, India, Jakarta, Indonesia, and Paris, France. This office is positioned to drive Taiwan’s tourism growth in North America.”

The Vancouver office will offer bilingual support in Chinese and English, ensuring accessible and customised travel resources for Canadian visitors. The office will also provide comprehensive consultations, promotional materials, and multimedia resources about Taiwan and play a vital role in enhancing cooperation between Taiwanese and Canadian travel agencies.

Canada is currently the second-largest source of travellers to Taiwan from the Americas. Taiwan Tourism Administration has set a goal of 200,000 visitors from Canada annually. In 2023, Canadian visitors returned to 70% of pre-pandemic levels. With a strong tourist-to-population ratio, Canada holds immense potential for tourism development. The Administration is committed to raising awareness of Taiwan’s diverse attractions and encouraging more travel to the island.

The Tourism Administration has launched a series of SkyTrain advertising campaigns to celebrate the opening as part of its “Taiwan Waves of Wonder” branding. In collaboration with EVA Air and China Airlines, the campaign showcases Taiwan’s stunning landscapes on Vancouver’s SkyTrain cars. 

Vancouver residents are encouraged to capture campaign images, which will make them eligible to win prizes, including round-trip airline tickets to Taiwan. 

In addition to the launch, various promotions are now available to international visitors. These include a Taiwan “Lucky Draw,” offering NTD5,000 in spending money, a buy-one-get-one-free promotion on High-Speed Rail tickets for stations south of Taichung, and discounted “Taiwan Pass” tickets that combine High-Speed Rail, MRT, and Taiwan Tourist Shuttle services. The Administration also offers half-day transit tours, ensuring visitors can experience Taiwan during a stopover.

About Taiwan Tourism Administration 
The Taiwan Tourism Administration is the official government agency of Taiwan (ROC.) responsible for developing and executing domestic and international tourism policy. The San Francisco Office of TTA manages the Western Canada market, while the New York branch manages the Eastern Canada market. The new marketing slogan introduced in 2024 is “Waves of Wonder.”

(SOURCE: Taiwan Tourism Administration).