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Thomas Cook expands stores in Delhi NCR

MUMBAI, 21 October 2024: Thomas Cook (India) has inaugurated its new franchise outlet in Greater Noida* to leverage the high-growth market of the Delhi-NCR region and surrounding areas. 

This new store further strengthens Thomas Cook’s network in the Delhi-NCR region to 13 locations (six owned stores and seven Gold Circle Partner outlets), reaffirming its strategic commitment to expansion in viable growth markets.

Thomas Cook (India) celebrates opening a new store.

The business hubs of Greater Noida present a diverse customer base of families, professionals, business travellers and senior citizens. Thomas Cook’s Greater Noida outlet will provide end-to-end travel services such as international and domestic holidays (group tours, personalised holidays, cruises) and value-added services like travel insurance. 

In addition to the holiday experts at the outlets, Thomas Cook’s omnichannel strategy equips customers with digital tools like its AI platform to assist customers plan and book their personalised vacations in real-time.

Travel Trends from Delhi-NCR

Rise of experiential travel: From chasing the Northern Lights on husky safaris in Norway/Finland, spa-wellness via South Korea’s Jjimjilbang/thermal bathhouses/ onsens in Japan, mud baths in Azerbaijan, black water rafting in New Zealand to e-biking amidst Switzerland’s alpine routes

Autumn emerging as a new travel season: Advantages of attractive off-season pricing, fewer crowds, and scenic vistas.

Sports tourism on the rise: There is high interest in the upcoming Border-Gavaskar test cricket matches (Australia), F1, football.

Premium/affordable luxury travel: There is a demand for stays in palaces/chateaus, luxury resorts, and spas in France, Switzerland, Scandinavia, South Korea, Thailand, Fiji, and Morocco (especially for couples and honeymooners).

Growing demand for Cruise Holidays: Luxury Polar cruises, Caribbean, Scandinavia, Gulf-Middle East and domestic. 

Emergence of fresh new destinations: Georgia, Azerbaijan, Uzbekistan, Kazakhstan, Iceland, Vietnam and Cambodia.

Visa-free and easy-visa destinations: Thailand, Malaysia, Sri Lanka; eVisa and easy visa: Dubai-Abu Dhabi, Indonesia, and Maldives are in high demand.

Top destinations:

International: Europe continues to be a favourite (Switzerland, France, Spain-Portugal, Austria, Finland, Iceland); Australia-New Zealand, Japan, South Korea, Türkiye, Oman, Dubai-Abu Dhabi, Maldives, Indonesia, Thailand, Malaysia, Vietnam, USA

Domestic and Indian subcontinent: Kashmir, Ladakh, Himachal Pradesh, Kerala, Andamans, North-East and Rajasthan; Bhutan

Thomas Cook (India) Limited President & Country Head – Holidays, MICE, Visa Rajeev Kale said: “Delhi-NCR is an important source market for us and our new outlet in Greater Noida aims at targeting a range of viable segments, offering them ease and convenience.”

*Greater Noida Industrial Area is located at the intersection of the Western and Eastern Dedicated Freight Corridors and is also the gateway to the Delhi-Mumbai Industrial Corridor (DMIC). It lies within the National Capital Region of India’s capital – New Delhi, and is adjacent to Noida, one of the largest industrial townships in Asia.(SOURCE: https://www.greaternoidaauthority.in/)

AI shifts Bengaluru flights to Heathrow

GURUGRAM, 21 October 2024: Air India will start daily, nonstop services between Bengaluru and London Heathrow from 27 October 2024, connecting London Heathrow to all three hubs of Air India in India. 

The new flights will replace Air India’s currently served Bengaluru-London Gatwick route and increase the frequency between Bengaluru and London from five weekly to daily. 

A Boeing 787-8 Dreamliner aircraft with 18 flat beds in Business class and 238 seats in economy will serve the route, adding 3,584 seats a week to London Heathrow’s inbound and outbound capacity. Air India operates 31 times weekly to London Heathrow from Delhi and Mumbai. 

Air India will continue to operate 12 weekly flights to London Gatwick from four Indian cities, namely Ahmedabad, Amritsar, Goa, and Kochi. 

Bookings for the flights are open on all channels, including Air India’s website, mobile app, and authorised travel agents and partners.

Dusit Hotels & Resorts returns to India 

BANGKOK, 21 October 2024: Dusit Hotels and Resorts, under Dusit International — one of Thailand’s leading hotel and property development companies — announces its return to India with the anticipated soft opening of dusitD2 Fagu. This luxurious retreat, set amidst the serene mountains of Fagu, near Shimla, is scheduled to open in December 2024, offering an exceptional blend of Thai hospitality and local charm.

Surrounded by the majestic Himalayan landscape, dusitD2 Fagu promises a tranquil escape for leisure, wellness, and adventure seekers alike. The property features 80 elegantly appointed guest rooms, ranging from 38 sqm to 86 sqm, each designed to harmonise contemporary comforts with local cultural touches and to showcase stunning views of the surrounding valleys and mountains.

Located just 80 minutes from Shimla Airport and four-and-a-half hours from Chandigarh Airport, which offers daily flights from major cities like Delhi, Mumbai, and Bangalore, dusitD2 Fagu is also easily accessible from Kalka Railway Station, 18 kilometers away, which provides access to the scenic Kalka-Shimla Toy Train. For road travellers, Fagu is well-connected, just 7 km from Kufri, 20 km from Shimla, and 133 km from Chandigarh.

Guests at dusitD2 Fagu will be able to explore nearby attractions such as Kufri, Mashobra, Narkanda, Mahasu Peak, and the UNESCO-listed Shimla-Kalka Toy Train. These destinations offer a variety of experiences, including adventure sports, cultural landmarks, nature walks, and amusement parks.

The hotel will feature the renowned Namm’s Thai authentic Spa, which offers treatments aimed at enhancing physical and mental well-being. Additionally, guests can relax in the city’s largest temperature-controlled swimming pool, with breathtaking views of the valley.

For meetings, weddings, and special events, dusitD2 Fagu will offer versatile function spaces, including the largest banquet and terrace lawn in the area.  The hotel’s Amphitheatre, the only open-air theatre in the city, will provide a unique venue for starlit performances, adding a touch of magic to any occasion. To complement its eco-friendly ethos, the property will also feature an EV charging station for guests’ convenience.

Dining at dusitD2 Fagu will be a culinary journey, with Dusit Gourmet offering a diverse selection of international dishes for all-day dining. SOI will serve rich Thai and Pan-Asian cuisine, while Fagu – The Destination Bar will offer guests the perfect spot to unwind with drinks and snacks, all while enjoying the panoramic views.

“We are delighted to bring Dusit International’s signature Thai hospitality back to India with the upcoming launch of dusitD2 Fagu,” said Dusit International COO Gilles Cretallaz. “This opening is a major milestone in our expansion, and we are excited to offer guests a one-of-a-kind experience in one of India’s most stunning locations.”

DusitD2 Fagu, General Manager Aashish Gawari, added: “We look forward to welcoming guests to this serene retreat, where they can immerse themselves in the natural beauty of the Himalayas, enjoy exceptional dining, and rejuvenate with our wellness offerings. Our team is committed to creating unforgettable experiences that reflect Dusit’s blend of Thai warmth and local charm.”

Currently, Dusit International manages a collection of luxury villas in Goa through its subsidiary Elite Havens. With the soft opening of the 80-key dusitD2 Fagu, the company marks the debut of its Dusit-branded hotels in India. Furthermore, four additional properties are planned for Karnataka, set to open in mid-2026.

For more information and reservations, visit dusit.com/dusitd2-fagu.

Unforgettable Experiences Await at Busan’s New Unique Venues

BUSAN, 21 October 2024: As Korea’s second-largest city, Busan is increasingly gaining attention as a MICE destination on the global stage. Offering beautiful seaside environments, rich cultural heritage, and unique venues, Busan leaves international visitors with lasting memories. This year has seen new additions to the lineup of Busan Unique Venues. Are you looking for a space that will make for a unique event? Want to have the most “Busan experience” possible during your stay? Then check out the new additions to the Busan Unique Venues list.

Source: Space OneZ

■ History

For a unique venue in the context of MICE, local history is a powerful tool for attracting visitors. Domoheon, the former official residence of the mayor of Busan; Space OneZ, a renovated old warehouse; Haeundae Platform, located in the former Haeundae subway station; and the Busan Modern History Museum, a former Bank of Korea building, are all excellent examples of such unique venues.

Domoheon, formerly the official residence of the mayor of Busan, has been remodeled into a cultural complex that is open to the public. Known among Koreans as a filming location for the TV drama Reborn Rich, it has transformed since that time and now features a café, walking paths, and an outdoor garden. Visitors appreciate Domoheon as an urban sanctuary.

Your next event could be held at Space OneZ, which offers stunning views of the ocean and a large shipyard just outside. This complex cultural space retains the appearance of the 100-year-old bonded warehouse it was remodeled from. With an ample space of 2,645 m², it has hosted numerous receptions and cultural events, while its restaurant serves a wide variety of Western dishes.

Source: Domoheon
Source: Space OneZ

■ Culture and Fun

The Busan Unique Venues offer distinctive settings and experiences that enhance Busan’s appeal as a MICE city. This year, notable venues such as the Taejongdae Ocean Flying Theme Park, an action tourism landmark; Running Man, named after the popular TV show; the National Youth Ecology Center, showcasing the flora and fauna of Eulsuk Island; and the Busan Museum of Movies, dedicated to cinematic experiences, are joined by the two new Busan Unique Venues introduced below.

If you’re in Busan on a workation and want to enjoy some surfing, the Holi Lounge at Songjeong Beach allows you to combine work and play. Situated above Surf Holic Village, which offers surfing lessons, Holi Lounge extends from the second floor to the rooftop, providing a beachside spot for brunch and drinks. Equipped with solo workstations and meeting rooms, Holi Lounge is designed with workation visitors in mind.

Located in Myeongji International New City, the National Assembly Busan Library is Korea’s first regional library established by the National Assembly. It preserves literature of national significance and promotes the knowledge and culture of Korea’s provinces. Facilities suitable for group activities like seminars, group study, and filming are available on every floor.

Source: Holi Lounge
Source: National Assembly Busan Library

■ Performances and Events

Busan also boasts cafes ready to serve your favorite hot beverages in a comfortable and stylish atmosphere, complemented by music performances and events. Unique venues include Music Complex Busan, a haven for vinyl enthusiasts; Daniels Tribe, known for its live performances; Gonggan 523, a modern cultural complex; Space Byulil, featuring a café with pop-up exhibitions; and Douce Foret, known to be ideal for smaller events.

Located in Gijang, Music Complex Busan is a café centered around vinyl albums. Customers can choose LPs from the shelves and play them on the turntable. The second floor features an intimate concert venue.

Daniels Tribe is a dessert café located in a residential area near Gwangalli Beach, offering a relaxing atmosphere. It hosts artisan concerts spanning various genres, including swing jazz and classical music. Drop by Daniels Tribe for a sensory delight.

In addition to the new Busan Unique Venues of 2024 introduced above, you can view the full list of Busan Unique Venues by following the link below. Selected for their individual character, Busan Unique Venues are worth making time for during your visit to Busan.

Source: Music Complex Busan
Source: Daniels Tribe

Experience Marketing: The Finishing Touch for Busan’s MICE Industry

BUSAN, 21 October 2024: Busan’s MICE industry has matured significantly since the opening of BEXCO, the city’s landmark MICE venue, in 2001, and the establishment of the Convention Bureau in 2005. To be recognized as an expert in any field, one typically needs at least 20 years of experience, and this principle applies to national industries as well. With over 20 years of history, Busan’s MICE industry is now in need of a renaissance.

Source: Busan Tourism Organization.

The end of COVID-19 has catalyzed the evolution of Busan’s MICE sector, which some are dubbing “MICE 2.0” in the era of the experience economy. The pandemic highlighted the convenience and vast potential of the online world, exemplified by platforms like Zoom and the metaverse. Traditional information sharing and product sales within the MICE context are no longer sufficient to meet the expectations of event-goers. To attract those accustomed to digital interaction, the MICE industry is evolving to emphasize unique local experiences, providing offerings that can only be enjoyed through physical attendance.

Busan’s MICE Marketing in the Experience Economy Era

Source: Busan Tourism Organization

As MICE event-goers around the world seek special real-life experiences, Busan’s MICE organizers are focusing on planning and marketing experiences that incorporate knowledge, content, and engaging activities. A notable example of this effort is the Busan International Footwear, Textile & Fashion Exhibition, held in October of last year. The main exhibition took place at BEXCO, while the buyers’ dinner was hosted at Museum 1, Korea’s largest contemporary media art gallery. This unique venue provided visitors with an unforgettable experience, showcasing the identity of the Busan International Footwear, Textile & Fashion Exhibition through captivating media art.

Combining a region’s unique venues with MICE events is a strategy that offers event-goers more than just a program to attend—it provides them with an authentic local experience. Those who have enjoyed a distinctive experience in a region are likely to return for a longer stay. This highlights the significance of the Busan Convention Bureau’s efforts in selecting Busan Unique Venues. In the second half of 2024, the Busan Convention Bureau identified 15 new unique venues, each well-suited for MICE events. These venues showcase Busan’s rich history and culture while offering dynamic leisure activities. They were chosen for their strong appeal to MICE event-goers. The Busan Unique Venues are collaborating with the city of Busan and local businesses to ensure that visitors have an unforgettable MICE experience.

Busan: The Destination for Unforgettable Experiences

Source: Busan Tourism Organization

Few cities can rival Busan’s diverse MICE infrastructure and growth potential. BEXCO, along with unique venues, stunning oceanfront leisure activities, five-star hotels, and resorts, collectively make up Busan’s world-class MICE ecosystem. As a comprehensive MICE city, Busan must integrate its MICE infrastructure with local tourism to offer event-goers a truly exceptional experience that encourages them to stay longer and return in the future. In this new era, Busan can embrace experience marketing to position itself as a leader in the global MICE industry.

St Regis Bangkok names new GM

Marriott International Hotel

BANGKOK, 21 October 2024: The St Regis Bangkok has appointed Dario Pithard as General Manager, effective earlier this month. 

Dario Pithard

Pithard has an impressive 25 years of experience in the luxury hotel industry and an extensive background with renowned Marriott brands, including W and the Ritz-Carlton.

His connection to the St Regis brand is particularly notable. He served as General Manager at The St Regis Tianjin, where he played a pivotal role in the hotel’s transition to Marriott International.

He joins the St Regis Bangkok from SO/Berlin Das Stue in Germany.

Sneak peek: Disney’s first cruise ship

SINGAPORE, 21 October 2024: Drawing on over 100 years of storytelling magic, the first Disney Cruise Line ship will sail from Singapore on 15 December  2025. 

The fleet will feature many “firsts,” including experiences specially created for Asian guests. Disney Adventure will include three all-new Disney attractions on the upper decks in an adventure zone that celebrates the larger-than-life personalities from the Marvel Universe. 

Photo credit: Disney Cruise Line.

One of the attractions will be the Ironcycle Test Run – the longest rollercoaster at sea. Guests can also look forward to a remarkable spread of dining options comprising international favourites and world-renowned Asian cuisine. Showstopping Broadway-style entertainment will dazzle in an all-new musical spectacular, “Remember,” developed exclusively for the Disney Adventure, and, for every travelling group and size, there will be numerous staterooms for guests.

Bookings for the Disney Adventure are scheduled to open 10 December 10, 2024. Details on pricing and sailing dates will be released on 14 November  2024.

“As part of our unprecedented expansion for Disney Cruise Line, we are committed to delivering exceptional experiences that bring our special brand of cruising and the best of Disney storytelling to new guests on new shores,” said Disney Cruise Line Senior Vice President and General Manager, Sharon Siskie. “When the Disney Adventure sets sail in December 2025, guests throughout Southeast Asia will have the opportunity to experience the magic of their favourite Disney, Pixar and Marvel stories.”

Disney Cruise Line guests can look forward to an exceptional experience anchored in world-class entertainment, themed dining and artful accommodations. This magic will come alive on the Disney Adventure through seven themed areas: Disney Imagination Garden, Toy Story Place, San Fransokyo Street, Town Square, Wayfinder Bay, Disney Discovery Reef and Marvel Landing.

“Today we unveil the spectacular new Disney Adventure to the world,” said Disney Cruise Line Vice President and Regional General Manager, Southeast Asia, Sarah Fox. “Sailing on primarily three and four-night voyages designed with only dedicated days at sea, the ship will include something for everyone. From fun and interactive spaces for kids to relaxing venues for adults to unwind to entertaining and engaging places for families to enjoy together, guests will find endless adventures from bow to stern.”

On the upper decks, Toy Story Place will inspire guests to explore, play, connect and have fun in a whimsical water playland where the world of Pixar’s “Toy Story” will spring to life. Designed for families with young children, the area will include playful water features inspired by the films, including a large family pool, multiple whirlpools, towering water slides and interactive splash pads.

At the ship’s heart, Disney Imagination Garden will have a state-of-the-art Garden Stage with three-deck-high LED screens, setting the scene for guests with its open-air, amphitheatre-style seating. It will be home to several shows starring favourite Disney and Marvel characters, including Let’s Set Sail, a high-energy dance party that will jumpstart the fun on embarkation day; Avengers Assemble!, an epic battle of Marvel Super Heroes and Villains; Captain Jack Sparrow & the Siren Queen, a swashbuckling adventure helmed by the roguish and charming Captain Jack Sparrow; Mickey’s Color Spin Dance Party, a vibrant and energetic celebration perfect for Disney music lovers of all ages; and Baymax Super Exercise Expo, a musical exercise show inspired by the members of Big Hero 6.

Resorts World One to homeport in Taiwan

SINGAPORE, 21 October 2024: Resorts World Cruises will return to its homeport in Keelung, Taiwan, with the Resorts World One from 30 April to 9 November 2025, doubling the capacity offered in 2024. 

The 1800-passenger cruise ship will offer popular and new itineraries to Japan for its three, four and six-day cruises to Okinawa, as well as to the main islands of Kyushu, Honshu and Shikoku.

Homeporting in Keelung.

Resorts World One will be the first cruise line to depart from Keelung on Sundays to offer 15 sailings for the six-day Osaka (via Kayama)-Kochi Cruise, which coincides with the World Expo 2025 Osaka held until 13 October 2025. 

With a projection of 28 million visitors centred around this year’s theme “Designing Future Society for Our Lives”, fans of the expo cruising aboard may join the shore excursions with pre-arranged entry tickets to the massive expo site. All cruises during the peak holiday season in July and August 2025 will be to

Osaka and Kochi, as families, will be able to take their children to see exhibits from 161 countries at the Expo 2025 Osaka.

Cruising guests can also elect to have shore excursions to the historical city of Kyoto and visit the diverse attractions of Wakayama, which has the UNESCO World Heritage site of Koyasan, a sacred site with over 50 temples built over 1,200 years ago; the Wakayama Castle, a centre of historical happenings; popular onsens (hot springs) and dine into some of the best seafood restaurants in Japan. In the Shikoku region, Kochi city is another hidden gem, with the Shimanto River Valley being one of Japan’s best secrets to discover. Other attractions include

Kochi Castle, Chikurin-ji Temple, Harimaya Bridge, Ryugu Shrine and more. Also when in Kochi, the go-to cuisine has to be Katsuo no Tataki, bonito fish that has been sliced and perfectly seared.

Resorts World Cruises will also re-introduce the highly popular itineraries from Keelung to Okinawa and Kyushu for the upcoming 2025 seasonal deployment. These will include a total of eight sailings departing on Sundays for the six-day cruise to Kumamoto, Kagoshima and Naha and the six-day Nagasaki-Kagoshima-Naha cruise. Besides that, the four-day Okinawa cruises departing on selected Sundays will also cruise to both Naha and Miyakojima. In addition, short cruises over the weekend with the three-day Okinawa (Ishigaki or Miyakojima) Cruise departing on Fridays and also selected Wednesdays.

These new itineraries will increase the number of inbound Fly-Cruise passengers from all parts of Asia who board the Resorts World One from Keelung to Japan. This will provide international travellers with a holiday stay in Taiwan for a few days combined with a three, four, six or eight-day cruise to Japan.

LH names team leader for Asia Pacific sales

SINGAPORE, 21 October 2024: Brendan Shashoua has been appointed Lufthansa Group’s Senior Director of Sales – Southeast Asia and the Pacific. 

Based in Singapore, he leads Lufthansa Group’s sales force across Southeast Asia and the Pacific region. 

Brendan Shashoua.

A Swiss national, Shashoua began his Lufthansa Group career in revenue management at SWISS in 2011. After 2.5 years, he progressed into sales as a Global Key Account Manager, responsible for managing some of Lufthansa Group’s largest corporate customers. 

In 2018, he began his first-team lead position in Sales Services and Groups in Switzerland, where he was responsible for developing the inaugural Lufthansa Group Global Sales Services Competence Center. 

In July 2021, he assumed the role of Director of Regional Sales Canada, responsible for the entire Canadian market, including Lufthansa Group’s successful Joint Venture with United Airlines and Air Canada.

Borneo Pickleball 2024 a volleying success

KUCHING, 18 October 2024: After four days of intense competition and exhilarating matches, the Borneo Pickleball International Tournament 2024 (BPIT) came to a thrilling conclusion on Monday at Pikabol – Malaysia’s Pickleball Powerhouse. 

The tournament, which saw talented players from across the region, celebrated the spirit of sportsmanship, teamwork, and skill as the finest pickleball players competed for top honours.

The tournament, which took place from 10 to 13 October, brought together over 500 athletes competing in team and individual categories, including the Team Event, Mixed Doubles Veteran, and Novice Double. Spectators were treated to a display of athletic excellence as seasoned professionals and rising stars showcased their talents in every match.

Winners take the stage

The prestigious tournament awarded a prize pool of MYR20,650, alongside trophies, medals, and exclusive prizes generously sponsored by Skechers and Starbucks. Champions and runner-ups in the team event category received the coveted BPIT 2024 Trophies, symbolising their triumph and dedication to the sport.

In the Team Event, Paragon SG emerged as the champions, with Paragon Perfecto securing the Runner-Up spot after a hard-fought finale. The ESM Voltage Vipers Pickleball claimed third place, while Dayak Daily Berami proudly took fourth place. In the Mixed Doubles Veteran category, Hari Mohan and Varsha Majmudar proved their dominance, taking the Championship title, followed closely by Moon Tan and Chong Siew Tan as Runners-Up. Jeffery Kuok and Monaliza Ibrahim were in third place, while Lydia Wong and Andrew Soo took the fourth spot. 

The Novice Doubles category saw a stunning performance from Izzudin Mohd Razali and Afiq Aziz, who clinched the top spot, while Shaifful bin Sapian and Khairil Azrie bin Jamat battled their way to second place. The competition was fierce, with Sean Aziz Abdullah and Faustino Rinaldon Mundaw, Nik Nasron Bin Halik, and Muqri Othman finishing in third and fourth place, respectively. The event was a bumper success, leaving spectators in awe and setting a high standard for future tournaments.

The winners were honoured in a grand awards ceremony, where YB Datuk Snowdan Lawan presented the medals on stage. YB Datuk Snowdan Lawan commended the players for their remarkable performance and highlighted the spirit of teamwork and perseverance shown throughout the tournament. 

Sponsors and endorsers

BPIT 2024 praised its sponsors, the Malaysia Convention and Exhibition Bureau, Sarawak Energy Berhad, WTK, Starbucks, PIKABOL, DHI, Odysportsz, and Pickleball Global, for their invaluable support and ongoing commitment to the development of pickleball in the region. Their involvement has helped elevate the tournament, making it a standout event in Malaysia’s sporting calendar.

The tournament received endorsements from both the Malaysia Pickleball Association and the Sarawak Pickleball Association. It also garnered strong backing from the Ministry of Youth, Sports, and Entrepreneur Development Sarawak and the Ministry of Tourism, Creative Industry, and Performing Arts Sarawak.

Celebrating community and sport

At the closing ceremony, Ruslan Bujang, Chairman of BPIT 2024, expressed gratitude to the tournament’s key partners for their unwavering support. He extended special thanks to the BPIT2024’s Exclusive Strategic Advisor Business Events Sarawak and its partners – Malaysia Airlines, CPH Travels, Sarawak Tourism Board, and The Hemisphere — for their exceptional contributions in providing services to participants and fostering the growth of sports tourism in Sarawak.

With the 2024 edition successfully concluded, plans for the next BPIT are in the pipeline. As pickleball continues to grow in popularity across Malaysia and beyond, the BPIT remains a crucial platform for players to demonstrate their prowess and for fans to experience the very best of the sport.

https://businesseventssarawak.com

(SOURCE: BESarawak)