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Supply chain crisis hits Asia Pacific airlines

KUALA LUMPUR, 14 MAY 2025: While international air travel and cargo demand continue to rise in the Asia Pacific, an overhanging supply crisis threatens to stall the region’s growth as the largest air transport market in the world.

According to the Association of Asia Pacific Airlines, demand for air services is strong, but growth has begun to moderate in 2025. Average load factors are at a record high of 83%, reflecting capacity constraints. “In 2025, over one-fifth of aircraft deliveries are expected to be delayed,” said Subhas Menon, Director General of AAPA. “Pandemic-induced supply chain disruptions remain unresolved, and there’s no clear path to any meaningful alleviation of these constraints. The US Government’s tariffs onslaught is set to further complicate an already fragile ecosystem” said Subhas Menon, Director General of AAPA.

Aircraft and engine production is a global effort, relying on components sourced from many different markets. The imposition of new tariffs and retaliatory measures threatens to drive up costs and slow production further, costs and delays that will ultimately be borne by airlines and their customers.

“Aviation supply chains were built on the efficiencies of open markets and international cooperation,” said Mr. Menon. “Now, that framework is being wholly undermined. Free trade has always lifted aviation and the broader economy. Trade barriers do the opposite, dragging everyone down,” said Menon.

The industry’s path to net-zero carbon emissions by 2050 is also under threat. Delayed deliveries mean airlines must keep older, less efficient aircraft in service, without any emissions reductions. Compounding this is the limited availability of Sustainable Aviation Fuel (SAF). Of the 1.5 million tonnes projected for 2024, only 1 million tonnes were produced.

“Worryingly, very few traditional fuel suppliers have joined the SAF supply chain,” Menon added. “Demand for SAF continues to outstrip supply, and costs remain prohibitively high. Regulatory frameworks to encourage SAF production are still underdeveloped, inconsistent, or insufficient.”

Asia Pacific airlines, play a crucial role in connecting economies and communities but are operating on slim margins. The rising burden of regulatory hurdles, surging equipment costs, and supply shortages threaten the long-term growth and sustainability of the industry.

Menon commented on what needs to be done: “Aviation is a catalyst for sustainable economies and global connectivity. Its contribution to economic and social development is an outsized one, particularly in the Asia Pacific region. Airlines don’t manufacture aircraft, engines, fuel, or manage airports and airspace. Air services are clearly in demand, but meeting the demand is more difficult now due to factors outside airlines’ control. Governments and suppliers must step up to tackle this disconnect.”

Singaporens stretch holiday budgets

SINGAPORE, 13 MAY 2025: Skyscanner has dubbed the summer of 2025 “Maximiser Summer”, as it records  89% of Singapore travellers are looking to maximise their summer holidays this year. 

Whether it is stretching their budgets, staying flexible with travel dates or exploring more destinations in one trip, Singapore travellers are becoming increasingly intentional about how they plan and spend, seeking greater value in every aspect of their getaway.

Skyscanner Travel Trends and Destination Expert Cyndi Hui shares: “More than half of Singapore travellers fulfilled their summer goals set last year – and this year, they want to do even more. Travellers are not just looking to get away; they want to make every moment of their summer holiday count by maximising value. 

“54% of Singapore travellers say they want to maximise their summer holidays to experience more destinations and activities than before, and 38% said that they have been inspired by travel content, friends or family to do more this summer.”

Singapore travellers plan to employ smarter and savvier strategies to maximise every aspect of their summer holidays.

Maximising their budget: 50% of Singapore travellers use travel comparison tools to find the best value flights, hotels and car hires.

Maximising the season length: 42% of Singapore travellers are extending their summer holidays to travel during the shoulder season to avoid peak crowds and enjoy lower prices.

Maximising flexibility: 78% of Singapore travellers can shift their travel days to save money.

Maximising destination experiences: 77% of Singapore travellers are willing to choose a less well–known destination over an overly popular one for their summer holiday to enjoy cost-savings and avoid crowds. 36% of Singapore travellers also want to visit multiple destinations in one trip.

Smarter ways to travel this summer

Summer travel remains strong, with 93% of Singapore travellers planning the same or more trips this year — yet 59% have yet to book. The main reason? Uncertainty over where to go, with 43% seeking more destination inspiration before making plans.

To help travellers plan smarter this summer, Skyscanner has launched the Smarter Summer Report – packed with practical insights, including travel hacks, the cheapest weeks to fly, alternative destinations to consider, and curated lists tailored to different travel preferences. 

For travellers who prefer crowd-favourite destinations, Skyscanner has revealed the Top 10 Most Popular Destinations, the cheapest weeks and days to travel, and their corresponding average flight prices. Additionally, Singapore travellers looking for an underrated summer destination can turn to Skyscanner’s Top 10 Cheapest Alternative Destinations for inspiration.

For more information on how to maximise summer holidays, visit https://www.skyscanner.com.sg/news/smarter-summer-report

CAAT upgrades passenger rights in new notification

BANGKOK, 14 May 2025: The Civil Aviation Authority of Thailand (CAAT) introduces improved passenger protection regulations outlined in a Civil Aviation Board Notification No. 101, which will come into effect on 20 May 20. 

Under the new regulations, airlines must provide enhanced support and compensation for international flight delays or cancellations.

Photo credit: CAAT.

Here are the standout rules of the new CAAT passenger protection regulations notification 101, a 14-page document that is available as a PDF download.

https://www.caat.or.th/wp-content/uploads/2024/11/Reg-CAB-No-101-Measures-to-Protect-Passenger-Rights-on-Domestic-and-International-Scheduled-Flights.pdf

The new CAAT (Civil Aviation Authority of Thailand) passenger protection regulations under Notification No. 101, set to be effective from May 20, 2025, aim to significantly enhance the rights of passengers on both domestic and international scheduled flights. 

Notification No. 101 significantly strengthens passenger rights in Thailand, particularly for international flights, by mandating clearer compensation and support standards for delays, cancellations, and denied boarding. 

It also addresses the issue of tarmac delays, ensuring passenger well-being during such situations. The increased compensation for domestic flights also reflects a broader effort to improve passenger protection across the Thai aviation industry.

The main points of these regulations, focusing particularly on international flights

For international flight delays

Delays over two hours: Airlines must provide complimentary food and beverages or coupons, as well as free communication tools (phone calls or email).

Delays over five hours: In addition to the above, airlines must offer passengers THB1,500 in cash compensation (or equivalent alternatives like credit shells, vouchers, or frequent flyer miles within 14 days, and provide accommodation and transfers if an overnight stay is required. Passengers who no longer wish to travel must be offered a full refund or alternative compensation.

Delays over 10 hours: Airlines must provide the same support as for two and five-hour delays and immediately offer passengers the following options:

Cash compensation within 14 days based on flight distance:

THB 2,000 for flights not exceeding 1,500 kilometres.
THB 3,500 for flights between 1,500–3,500 kilometres.
THB 4,500 for flights over 3,500 kilometres.
Compensation includes credit shells, travel vouchers, or frequent flyer miles.
Accommodation and transfers for overnight stays.
Passengers who no longer wish to continue their journey must be offered a full refund, alternative flights to the original or a nearby destination, or other suitable transportation.

For international flight cancellations or denied boarding:

Passengers are entitled to the same level of compensation for delays exceeding 10 hours unless:
The airline notifies passengers at least seven days in advance.
Notification is given within seven days, but an alternative flight is provided that allows arrival within three hours of the original schedule.
The cancellation is due to unforeseeable and unavoidable circumstances (force majeure) despite the airline taking appropriate measures.

Updated compensation for domestic flights

Delays over five hours: Compensation increased from THB600 to THB 1,200.
Cancellations: Compensation increased from THB1,200 to THB1,500.

Airlines may offer credit shells, travel vouchers, or mileage points of equal or greater value as alternatives to cash compensation, except in cases of force majeure.

Tarmac Delay Protections

Airlines must ensure adequate ventilation, temperature control, access to restrooms, and urgent medical care if needed during tarmac delays.

Passengers must be allowed to disembark if the delay exceeds three hours without a confirmed take-off time unless it poses a safety or air traffic control risk.

Dusit Foods and THAI expand ‘Streets to Sky’ project

BANGKOK, 13 MAY 2025: Dusit Foods Co Ltd, a subsidiary of Dusit International, expands its collaboration with Thai Airways International to continue the success of the ‘Streets to Sky’ project.

First launched in August 2024, the initiative saw Dusit Foods become the first partner to bring Thailand’s famous street food dishes — curated from the Pinto Hub platform — to Thai Airways International’s economy class cabin on international routes. 

Pinto Hub is a culinary innovation platform co-developed by Dusit Foods and Farm to Plate Processor Co Ltd (F2P). Following positive feedback from passengers, Dusit Foods and THAI have launched four additional dishes to further showcase the diversity of authentic Thai cuisine to the world.

New menus being served on international routes include:

  • Chicken Gravy with Rice – from Jeib Rod Dee Ded, a legendary Thai eatery known for over 50 years for its iconic beef and chicken rice.
  • Duck Noodles – from Xia Noodle, a famed street vendor in Bang Rak, celebrated for its tender duck, flavourful soup, and springy noodles.
  • Hokkien Stir-Fried Noodles with Seafood – from Krua Jongjit, a bold, flavourful Phuket-style noodle dish.
  • Choo-Chee Fish Curry – from Baan Yeesarn, a traditional Thai curry crafted by Chef Tukta with a rich, sweet-spicy herbal taste.

These new additions will complement the existing menus introduced earlier in the project:

  • Massaman Chicken and Basil Chicken with Fried Egg – from Baan Yeesarn Thai Cuisine
  • Crispy Noodles with Chicken Gravy – from Namthien by Khanta
  • Khao Soi Chicken – from Khao Soi Lamduan Fa Ham, a legendary Northern Thai restaurant based in Chiang Mai

The Streets to Sky project is part of Thai Airways’ vision to elevate Thai cuisine as a global soft power through exceptional inflight dining. It aligns with the airline’s previous initiative, Taste of Thai Tales, which brought refined Thai menus to premium cabins. With Dusit Foods now playing a pivotal role, Streets to Sky has expanded this culinary journey to Economy Class—making quality Thai meals accessible to international travellers across all routes.

This collaboration also supports Dusit Foods’ mission to “Bring Asian Food to the World,” leveraging food as a cultural ambassador to promote Thai culinary excellence globally.

Pinto Hub, developed by Dusit Foods and F2P, is a platform that brings together celebrated Thai street food dishes — especially from small and medium-sized restaurants that traditionally lack access to large-scale distribution. Though these establishments are not large chains, they offer distinct flavours, meaningful stories, and rare traditional recipes that deserve to reach broader audiences.

“We remain committed to our vision of bringing Asian food to the world,” said  Dusit Foods Managing Director Manisa Mitpaibul. “This partnership with Thai Airways allows us to introduce signature street food from Thailand’s iconic local restaurants into economy-class meals on every international flight. Each dish is carefully prepared to capture the authentic taste and experience of dining at the original restaurants. Our goal is to support SME restaurants that may not have the scale of large chains but possess rich culinary heritage and character.”

The project also strengthens the local economy by integrating quality ingredients from Thai farmers into production — generating income, supporting careers, and improving livelihoods across the supply chain.

“Streets to Sky is a significant project for Dusit Foods,” Manisa added. “It combines Thai culinary pride with tangible social impact — supporting SMEs and agricultural communities while promoting Thai cuisine as a global cultural force.”

About Dusit Foods
Established in 2018 with the vision to “Bring Asia to the World,” Dusit Foods invests from ‘farm-to-fork’ across Dusit’s entire food supply chain. This includes working to standardise F&B at Dusit Hotels and Resorts worldwide by delivering high-quality ingredients and optimising costs. 

The division focuses on natural, organic, and healthy products. Its investment portfolio currently includes Epicure Catering, a leading provider of food and beverage services to the international school industry with a market share of over 70% in Thailand; The Caterers, a leader in school catering and off-site receptions in Vietnam;  Bonjour Bakery Asia, a French baking factory and franchise business based in Thailand; Savor Eats (Pinto Hub), a joint venture comprising food innovation solutions for B2B and a central kitchen manufacturing hub in Bangkok; and Dusit Gastro.

For more information, visit dusit-international.com

Minor names VP Operations Asia

BANGKOK, 13 MAY 2025: Minor Hotels announces the appointment of Nicholas Smith as Vice President of Operations of the group’s Asia regional leadership team. 

He will oversee and strengthen the group’s fast-growing Asian portfolio and lead and mentor a team of experienced leaders across Asia.

Nicholas Smith – Vice President of Operations, Asia

Smith brings more than 25 years of experience in the hospitality industry to Minor Hotels. He developed his operational expertise at the Shangri-La Group, joining the group in 2008 as a Food & Beverage Manager in Malaysia. Over 15 years, he served in multiple senior leadership positions, including residence, hotel, and general manager assignments at Shangri-La and Kerry Hotels properties in China, Hong Kong, the Philippines, and Malaysia. Most recently, Nicholas was Vice President of Food & Beverage and Operations for MEIA (Middle East, India, Indian Ocean, Europe, and the Americas), where he oversaw the performance of 17 of the group’s properties.

Minor International Group CEO Dillip Rajakarier commented: “We are delighted to welcome Nicholas to Minor Hotels at such a pivotal time in our journey. As a seasoned hospitality professional with a proven track record of delivering exceptional guest experiences, he brings invaluable expertise to our operations. Asia is a focal region for our growth, with more than 100 additional properties targeted across the continent by the end of 2027. His leadership will drive operational excellence and support our ambitious expansion plans.”

Korean and Delta buy WestJet stake

SINGAPORE, 13 MAY 2025: Korean Air and Delta Air Lines will strengthen their partnerships with WestJet by purchasing minority equity stakes in the Canadian airline from Onex Partners, the upper middle market private equity platform of Onex, a Canadian investor and alternative asset manager. 

Affiliated funds and co-investors of the Onex Group intend to participate in the sale alongside Onex Partners. These investments build on each airline’s existing relationship with WestJet to further benefit customers in North America, Europe, Asia and beyond.

Photo credit: Korean.

Under the agreements, Korean and Delta will acquire independent equity stakes totalling 25% in WestJet. Delta will invest USD330 million and acquire a 15% stake. Korea will invest USD220 million in exchange for a 10% stake. 

Korean and Delta have been codeshare partners with WestJet for years. This broader partnership will support future benefits for travellers, including an elevated, more seamless travel experience for customers worldwide.

Korean Air and WestJet have partnered since June 2012, steadily expanding their trans-Pacific connectivity. Through their codeshare agreement, travellers on both sides of the Pacific can access flights between Seoul Incheon and Vancouver, Toronto, and Calgary, with onward connections to WestJet’s domestic Canadian and US routes and Korean Air’s extensive Asian network.

Scoot boosts flights in Asia Pacific

SINGAPORE, 13 MAY 2025: Scoot, the low-cost subsidiary of Singapore Airlines (SIA), has increased flight frequencies and passenger capacity to support the strong demand for air travel in the upcoming months.

Photo credit: Scoot.

From 6 June 2025, flights to Iloilo City in the Philippines will increase from two to four weekly, while flights to Cebu in the Philippines will increase from seven to 10 weekly from 24 June 2025. 

From 30 August 2025, services to Davao, Philippines, will increase to 12 weekly, up from nine weekly services.

From 4 August 2025, frequencies to Perth, Australia, will increase to 14 times weekly, up from 12 weekly. Frequencies to Sydney, Australia, will increase to 14 weekly from 5 October 2025, up from 10 weekly.

Scoot will increase services to Samui Island on the Gulf of Thailand from 21 to 25 weekly from 24 June 2025. Additionally, services to Taipei (Taiwan) and Seoul in South Korea (via Taipei) will increase from five weekly to daily services from 2 August 2025.

Since 30 March 2025, Scoot has ramped up services to various cities in Indonesia, including Jakarta, with 25 weekly flights, up from 19 weekly flights.

The airline has also increased passenger capacity to Bali, now operating its widebody Boeing 787 Dreamliners on all 21 weekly services. Similarly, passenger capacity to Yogyakarta has increased as Scoot now operates the Airbus A321 aircraft on all seven weekly flights to the city. Since 30 March 2025 as well, passenger capacity to Taipei and Tokyo (via Taipei) has increased, with Scoot’s widebody Boeing 787 Dreamliners operating all 12 weekly services. 

Since 15 April 2025, frequencies to Phu Quoc have increased from five to six weekly.

Vietnam Airlines resumes Moscow flights

HANOI, 13 MAY 2025: Vietnam resumed twice-weekly direct flights on the Hanoi-Moscow route last week following a three-year suspension. 

Flying a Boeing 787-9 with 312 seats, the airline serves the route every Tuesday and Thursday, but according to a Facebook post, the airline says flights will increase to three weekly, effective in July 2026.

Photo credit: Vietnam Airlines.

In a press statement, the airline said the route between the Vietnamese capital, Hanoi, and Moscow will strengthen tourism and cultural ties between Vietnam and Russia.

Flight schedule

VN063 departs Hanoi (HAN) at 1045 and arrives in Moscow (SVO) at 1540 (Tuesday and Thursday).
VN062 departs Moscow (SVO) at 1740 and arrives in Hanoi (HAN) at 0605 plus a day.

Hanoi-Milan launch

Meanwhile, during a Vietnam–Europe Tourism Promotion event held on 7 May at Salone Dei Tessuti in Milan the airline confirmed its intention to inaugurate direct Hanoi–Milan flights. Scheduled to launch on 1 July 2025, the new route will make Vietnam Airlines the first Vietnamese airline to offer direct flights between Hanoi and Milan; a major European centre of fashion, culture, and commerce. 

The airline will operate three flights weekly (Tuesday, Friday and Saturday) using its Boeing 787-9 Dreamliner, with a flight time of approximately 11 hours and 20 minutes. Sales channels are already open. Skyscanner quotes a roundtrip fare starting at SGD1,699.

Flight schedule

VN073 will depart Hanoi (HAN) at 0100 and arrive in Milan (MXP) at 0740.
VN072 will depart Milan (MXP) at 1230 and arrive in Hanoi (HAN) at 0430 plus a day.

THAI reports robust Q1 2025 revenue gains

BANGKOK, 13 MAY 2025: Thai Airways International PCL and its subsidiaries reported revenue of THB51,625 million during Q1 2025, 12.3% higher than THB 45,955 million reported a year earlier. 

In a press statement released last week, the airline attributed the increase in revenue to the “continued growth in passenger travel demand, fleet expansion and increasing flight frequencies. 

THAI Chairman Piyasvasti Amranand

Passenger production (Available Seat Kilometre-ASK) increased by 21.1% over the same period last year, and passenger traffic (Revenue Seat Kilometre-RPK) also increased by 20.8%. However, the average cabin factor remained at 83.3%, similar to Q1 2024 performance. Total passengers carried during Q1 2025 reached 4.33 million, an increase of 11.6% over the same period last year.

THAI and its subsidiaries reported THB37,964 million in expenses, an 8.8% increase of THB3,084 million due to variable costs associated with increased production and services. However, fuel expenses decreased by 1.7%. 

THAI reported a robust operational profit, tax, depreciation and amortisation (EBITDA), reaching THB13,661 million — higher than last year by THB2,586 million or 26.5% EBIT margin. It reported gains from foreign currency exchange, realising a net profit of THB 9,839 million with EBITDA after cash lease payment amounting to THB12,728 million. 

During Q1 2025, THAI logged 78 active aircraft, an increase of five aircraft compared to Q1 2024. The average daily aircraft utilisation was 13.7 hours. By the end of 2025, the airline will take delivery of A321neo aircraft, all equipped with an inflight entertainment system at every seat and free Wi-Fi for Royal Orchid Plus (ROP) members to elevate passenger experiences.

THAI has installed high-speed internet in its A330-300 aircraft, and since 1 May 2025, ROP members have been able to enjoy free internet (duration and speed depend on their ROP status).

A new board of directors was appointed on 18 April 2025 to fulfil the remaining conditions under the Rehabilitation Plan. In addition, THAI filed the completion of the Rehabilitation Plan to the Central Bankruptcy Court on 28 April 2025. Completing the Rehabilitation process is now under the Central Bankruptcy Court’s consideration, with a hearing scheduled for 4 June 2025.

Batik Air sets up Dili flights

KUALA LUMPUR, 13 MAY 2025: Batik Air will launch direct flights from Kuala Lumpur to Dili, the capital of Timor-Leste, starting on 6 June 2025.

This makes Batik Air the first Malaysian carrier to serve Timor-Leste, further reinforcing its commitment to expanding regional connectivity.

Flights are scheduled twice weekly on Monday and Friday and should support Timor-Leste’s emerging tourism industry and spur investment opportunities between the two nations.

Batik Air Chief Executive Officer Datuk Chandran Rama Muthy commented: “We anticipate this route will enhance accessibility to Timor-Leste, offering passengers a direct, hassle-free journey with a flight duration of approximately four hours and 15 minutes, eliminating the need for multiple layovers and providing a faster, more convenient connection between Malaysia and Timor-Leste. This new service will also further strengthen Kuala Lumpur International Airport’s (KLIA T1) role as a key regional strategic transit hub”.

Through Kuala Lumpur, passengers can easily connect to over 60 destinations across 20 countries, including key cities in ASEAN, China, North Asia, Indian Subcontinent, the Middle East, and Central Asia.

Dili is an undiscovered tourism gem in Southeast Asia, offering an exotic escape rich in Portuguese colonial heritage, breathtaking natural beauty, and a distinctive cultural tapestry. Nestled along the pristine shores of the Timor Sea, this lesser-travelled destination captivates visitors with its unspoiled beaches, world-class diving spots teeming with marine life, and rugged mountain landscapes waiting to be explored.

The Dili service will be operated by a Batik Air B737-800 with 180 seats. Tickets are now available for booking via the airline’s website and mobile app. A search on Skyscanner quotes a roundtrip fare on the KUL-DIL route at MYR2,123 ( USD495) for a June booking.

Flight schedule

OD372 will depart Kuala Lumpur (KUL) at 0215 and arrive in Dili (DIL) at 0730 (Monday and Friday)
OD373 will depart Dili (DIL) at 0820 and arrive in Kuala Lumpur (KUL) at 1130 (Monday and Friday)

Dili has limited flight access, relying on services from Darwin in Australia and Bali, Indonesia. Qantas flies daily from Darwin in the Northern Territory using an Embraer 190 with 96 seats. Darwin-based Airnorth also flies to Dili thrice weekly on Monday, Wednesday and Friday, using a 76-seat Embraer 170. The average roundtrip fare on the Darwin- Dili route is USD420.

Indonesia’s Citilink flies to Dili from Denpasar Bali daily, deploying an A320 with 180 seats. The average roundtrip fare is USD470.