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Vietjet expands Australia flights

HANOI, 11 June 2024: Vietjet Air inaugurated direct flights from Hanoi, the capital of Vietnam, to Melbourne and Sydney in Australia last week.

The Hanoi-Melbourne flights started on 6 June and are scheduled twice weekly on Monday and Friday, while the Hanoi-Sydney flights launched two days later on 8 June fly every Wednesday and Saturday. Both services will use the 377-seat A330-300 (12 business and 365 economy) for the 10-hour 35-minute flight.

Vietjet Vice President Nguyen Thi Thuy Binh commented: “Since Vietjet’s first flight to Australia in April 2023, we have continuously expanded our network connecting the five largest cities in Australia, comprising Melbourne, Sydney, Brisbane, Perth, and Adelaide with Ho Chi Minh City in southern Vietnam. 

“The launching of the Hanoi-Melbourne route on 6 June and Hanoi-Sydney on 8 June further proves our commitment to expanding our network and providing quality services between Australia and Vietnam.”

Following the two new routes from Hanoi to Melbourne and Sydney, the airline operates 58 flights weekly between Vietnam and Australia.

On the Hanoi-Melbourne route, the flight departs Hanoi at 1710 on Monday and Friday and arrives in Melbourne at 0600 the following morning. The return flight departs Melbourne on Tuesday and Saturday at 0730 and arrives in Hanoi at 1400.

Vietjet Air’s flight from Hanoi to Sydney departs Wednesday and Saturday at 1710 (local time) and arrives in Sydney at 0600 the following day (local time). The flight from Sydney to Hanoi depart on Thursday and Sunday at 0830 (local time) and arrives in Hanoi at 1600 on the same day (local time).

Vietjet Air has expanded its services to Australia since last year, flying from Ho Chi Minh City to Adelaide, Perth, Brisbane, Sydney, and Melbourne.

Dusit expands Phuket portfolio

BANGKOK, 10 June 2024: Dusit International, one of Thailand’s leading hotel and property development companies, has signed a partnership agreement with VillaCarte Group, a Phuket-based real estate development company, to manage a dual-branded luxury hotel and apartment complex at the heart of VillaCarte’s highly anticipated Layan Verde Project on the west coast of Phuket.

Located just 800 metres from Bang Tao Beach, where Dusit has operated the renowned Dusit Thani Laguna Phuket resort for over 30 years, Layan Verde spans over 108,000 square metres and comprises 15 mid-rise buildings carefully designed by architect Mohammed Adi, Chief Design Officer of Dewan Architects + Engineers, to integrate with its natural surroundings seamlessly.

Set over five buildings comprising 398 rooms, the Dusit Collection – Layan Verde hotel is the first property to be signed under Dusit’s new luxury Dusit Collection brand. This brand applies to luxury hotels in iconic destinations with unique stories to tell, distinguished by their unique architecture, tasteful design, and distinctive guest experience. 

Dusit will also manage five additional buildings comprising 388 rooms under Dusit Residences — Layan Verde. The Dusit Residences brand leverages Dusit’s rich experience operating luxury hotels and resorts in key destinations around the globe to bring the same five-star service to residents of luxury condominiums and apartments.

Alongside Dusit’s unique brand of Thai-inspired gracious hospitality, guests and residents of Dusit Collection and Dusit Residences Layan Verde will enjoy a range of premium lifestyle facilities, including an all-day dining restaurant, a fitness centre, a swimming pool, a kids club, a rooftop bar, and expansive banqueting space. 

A winning partnership: Executives from Dusit International and VillaCarte Group signed the partnership agreement at an exclusive event in Phuket. Pictured (from left): Mr Maxim Spiridonov, Co-CEO, VillaCarte Group; Mr Vadym Bukhkalov, Co-CEO, VillaCarte Group; Mr Siradej Donavanik, Vice President – Global Development, Dusit International; Mr Gilles Cretallaz, Chief Operating Officer, Dusit International.

Beautifully landscaped and created to elevate luxury residential offerings in the region, the project will also encompass a shopping centre and an ocean club. All components, including the hotel and residences, are slated to open in 2027. 

Reflecting VillaCarte Group’s vision for sustainable real estate development, as well as Dusit’s commitment to having a positive impact wherever the company sets foot, the entire project follows the concept of Biophilic Architecture with a focus on energy efficiency, sustainability, inspiration from nature, and environmental conservation. 

In keeping with this philosophy, the hotel and apartment interiors will be finished with eco-friendly, moisture-resistant materials complemented by premium, high-quality furniture. Advanced EDGE-certified technology will be implemented to decrease water and electricity consumption by up to 45%. 

“Our partnership with VillaCarte Group represents a unique opportunity to redefine luxury residential living in Phuket,” said Dusit International Vice President – Global Development, Siradej Donavanik. “By combining Layan Verde’s stunning location and commitment to sustainable design with Dusit’s over 75 years of experience in Thai-inspired gracious hospitality, we will create a truly world-class offering that caters to the discerning needs of locals, residents, guests, and investors alike. This project perfectly complements our existing Dusit Thani Laguna Phuket resort and further strengthens our commitment to providing exceptional hospitality experiences in Phuket.”

VillaCarte Group Co-CEO Maxim Spiridonov said: “Dusit International is renowned for its gracious hospitality and expanding network of properties worldwide. Collaborating with the company is the first step in our strategy of partnering with reputable global brands, and we are confident Dusit’s expertise will help elevate Layan Verde to the level of a landmark project and an iconic symbol of Phuket.”

VillaCarte Group Co-CEO Vadym Bukhkalov added: “Alongside Dusit’s renowned five-star standards of service and a growing global portfolio of Dusit Hotels and Resorts, we were also impressed by the size and scale of the upcoming Dusit Central Park project in Bangkok. Its design, seamlessly integrating a luxury hotel and residences with sustainable features like a public roof park, aligns perfectly with our own commitment to creating a harmonious blend of nature and contemporary luxury at Layan Verde. This shared passion for sustainability is the cornerstone of our exciting and promising partnership with Dusit. We’re confident it will be a long-term collaboration with meaningful success.”

Dusit’s portfolio now includes 301 properties operating across 18 countries, including 57 properties operating under Dusit Hotels and Resorts and 244 luxury villas under Elite Havens, the leading provider of luxury villa rentals in Asia, which Dusit acquired in September 2018. More than 60 Dusit Hotels and Resorts are in the pipeline. 
For more information, visit dusit-international.com

Wellness leaders meet in Sabah

KOTA KINABALU, Sabah, 10 June 2024: The International Wholistic Wellness Conference & Exhibition (IWWCE) was hosted in the picturesque city of Kota Kinabalu, Sabah, bringing together 340 wellness experts and thought leaders. 

The three-day event, held from 7 to 9 June, pledged a transformative experience for wellness enthusiasts, practitioners, and industry leaders.

IWWCE hosted at the Sabah International Convention Centre welcomed a diverse community of participants from 24 countries. With 340 attendees, including wellness professionals, researchers, and entrepreneurs, the conference served as a global platform for knowledge exchange, networking, and innovation.

The conference featured an impressive lineup of 12 distinguished speakers, each renowned in their respective fields. 

Over three days, opinion leaders delved into topics ranging from holistic nutrition and mindfulness practices to sustainable wellness solutions. In addition to engaging keynote sessions, interactive Masterclasses, and panel discussions, the IWWCE presented  84 exhibitors showcasing cutting-edge products, services, and technologies. From organic skincare brands to wellness retreats, the exhibition offers a glimpse into the future of holistic well-being.

IWWCE is collaborating with the Thailand Wellness Asian Summit and the Thailand Wellness Global Summit to further the agenda for holistic wellness in the region through cross-promotions of its events and partners. As part of its corporate social responsibility (CSR) efforts, IWWCE also seeks to give back to the local community by contributing to Befrienders Malaysia and the Sabah Autism Society.

“We are committed to improving awareness of holistic wellness and increasing the adoption of various wellness practices. Traditional knowledge is very valuable and must be preserved, but it is also important to learn new techniques and technology that can be more effective. This can be done through networking and exchanging ideas with international practitioners and experts,” said Cleopatra Lajawai, the Organizing Chairperson of IWWCE 2024.

Ten wellness pillars

The IWWCE stands out as the first event of its kind to comprehensively address all 10 Wholistic Wellness Pillars affecting human well-being and lifestyle:

1. Soul: Nurturing inner harmony and purpose.
2. Mental & Emotional Wellness: Fostering mental resilience and emotional balance.
3. Body: Prioritising physical health and vitality.
4. Auric Field & Frequencies: Exploring energy fields and vibrational healing.
5. Air: Understanding the impact of air quality on well-being.
6. Water: Harnessing the healing properties of water.
7. Food & Nutrition: Embracing nourishing and sustainable dietary choices.
8. People & Relationships: Cultivating meaningful connections.
9. Home & Workplace: Creating wellness-supportive environments.
10. Environment: Advocating for planetary health.

During the official launch by the Minister of Tourism, Culture & Environment Sabah Datuk Christina Liew emphasised the region’s commitment to promoting wellness tourism. 

“Sabah’s natural beauty, cultural heritage, and wellness traditions make it an ideal destination for those seeking rejuvenation and balance.”

Sabah captivates visitors with its rich cultural heritage and breathtaking scenery. Its relaxing and inviting environment has made it the ideal health tourism hub for numerous wellness facilities, which offer a wide range of traditional spa treatments and therapies and seamless consultations with trained medical professionals.

Sabah’s pristine environment, including its mountains, beaches, and waterfalls, naturally generates an abundance of negative ions. These odourless, tasteless molecules have positive effects on well-being. Negative ions attach to pathogens (such as bacteria and allergens) in the air, rendering them inert and harmless. They are thought to relieve tension and stress and promote overall health.

The European Wellness, an acclaimed international group known for cutting-edge work in stem cell therapeutics and regenerative medicine, recognises the potential in Sabah and collaborates with the state to develop holistic wellness. Together, they aim to establish Sabah as a global leader in medical tourism. This partnership plans to invest USD80 million in a biopharmaceutical manufacturing and research facility in Kota Kinabalu Industrial Park, led by esteemed scientist Prof. Dato’ Sri Dr. Mike Chan. The collaboration intends to combine Sabah’s natural charm with European Wellness’ expertise to create a holistic wellness experience.

As the International Wholistic Wellness Conference & Exhibition unfolds in Kota Kinabalu, attendees can immerse themselves in Sabah’s natural beauty and connect with ancient traditions and modern wellness practices.

About IWWCE
The International Wholistic Wellness Conference & Exhibition (IWWCE) is an annual gathering that celebrates holistic wellness, bringing together experts, practitioners, and enthusiasts worldwide. The IWWCE aims to inspire positive change in individuals and communities through collaborative learning, networking, and innovation. 

For more information, visit www.iwwce.com.
For more information on Sabah visit www.sabahtourism.com.  

Furama debuts in Darling harbour

SYDNEY, 10 June 2024: Singapore-based Furama Hotels International (FHI) announces the grand unveiling of Furama Darling Harbour, formerly Holiday Inn Darling Harbour. 

It marks an important chapter of the group’s expansion in Australia. FHI manages more than 40 hotels, villas, and resorts with over 7,500 rooms in the Asia Pacific region. 

The 370-room hotel is located in the Haymarket area which is expected to benefit from the AUD44 million revitalisation plans as well as the creation of the AUD33 billion Tech Central Innovation hub announced by the New South Wales government. 

“We are proud to introduce Furama Darling Harbour as our inaugural property in Australia,” said Furama Hotels International Head of Group Operations and Sales Kent Law. “Sydney, with its rich history and dynamic atmosphere, provides an ideal setting for our brand to establish a strong presence in the Australian market.” 

As part of the rebranding exercise, the hotel will also renew its lobby and restaurant spaces and introduce technology improvements such as mobile check-in/check-out, mobile TV casting, and digital key access.

40% off Holland America cruises

SINGAPORE, 10 June 2024: Travellers looking to plan a summer getaway or book a future vacation next year can take advantage of Holland America Line’s “Summer Savings Event.” 

Launch last week, the special promotion features up to 40% off cruise-only fares, free third and fourth guests when travelling in the same stateroom, onboard credits of up to USD100 per stateroom and 50% reduced deposits.

The Summer Savings Event is available on select departures from June 2024 through May 2025. It features cruises and combined back-to-back Collectors’ Voyages ranging from four to 58 days to various Holland America Line’s global destinations.

Sailings include Alaska cruises and Cruisetours, Europe, Canada/New England, the Caribbean, Mexico, Asia, Australia/New Zealand, the Pacific Coast, South America, Hawaii and Panama Canal. Bookings must be made by 28 June  2024.

Sample departures

7-day Alaska Explorer on Westerdam, 25 August  2024.
14-day Northern Isles on Rotterdam, 31 August, 2024.
53-Day Majestic Japan on Westerdam, 1 September, 2024.
7-day Canada and New England Discovery on Zuiderdam, 7 September. 2024.
14-day Eastern/Western Caribbean on Nieuw Amsterdam, 10 November 2024.
10-Day Greek Antiquities: Istanbul Overnight on Oosterdam, 10 October 2024.

Jetstar Asia launches Krabi flights

SINGAPORE: Jetstar Asia launched direct service from Singapore to Krabi on 7 June 2024, flying Airbus A320s on the route.

Flight 3K573 departed from Changi Airport Terminal 4, establishing a new direct route to Krabi, which is becoming increasingly popular with Singaporeans as an alternative beach holiday to Phuket. Krabi airport is around 100 km from Phuket’s island’s airport, which is fast reaching full capacity for flight slots.

The Singapore low-cost carrier now serves the  Singapore – Krabi route with six weekly flights amounting to around 60,000 low fares between Singapore and the popular holiday destination annually.

The split schedule means three weekly services take off from Singapore in the morning and land in Krabi less than two hours later, giving travellers a whole day to enjoy the stunning holiday hotspot. For those travelling from Europe and Australia, there are three convenient evening flights each week, providing excellent connectivity for those wanting to visit Krabi via Singapore.

Krabi is renowned for its stunning beaches and crystal-clear waters, as well as an abundance of recreational activities, including hot springs, wildlife sanctuaries and limestone cliffs that attract rock climbing enthusiasts from around the world.

Jetstar Asia CEO, John Simeone, said this was the first of three exciting routes Jetstar Asia was launching in June as they continue to expand their network.

“Thailand remains incredibly popular with our customers so it’s great to add beautiful Krabi to our network alongside Bangkok and Phuket,” Simeone said. “And with the choice of morning or evening services, it’s not just Singaporeans who are excited about this new Jetstar route as those travelling from Australia can enjoy seamless connectivity through Singapore on our Jetstar Airways’ (JQ) services from Melbourne and Perth.”

AirAsia Free Seats campaign returns

KUALA LUMPUR, 10 June 2024: AirAsia’s Free* Seats campaign returns with 10 million promotional seats as part of the airline’s efforts to support tourism and reignite economies across Southeast Asia. 

The fare deals apply to flights to domestic and international destinations, enabling travellers to explore Danang, Pattaya, Medan, Guwahati, Siem Reap, and more for free, effectively driving tourists to these areas. This is on top of domestic destinations in Malaysia like Kuching, Penang, Langkawi, and Alor Setar, where holidaymakers and travellers can head to exciting places and savour local delicacies while supporting the tourism industry and local economies.

For those who wish to fly beyond ASEAN and explore medium-haul destinations, AirAsia’s Big Sale is offering special fares on AirAsia X to experience Taipei, Xi’an, Perth, Almaty, Tokyo, Seoul, and more. Low fares start from as low as MYR279** all-in one-way.

AirAsia Group Chief Commercial Officer Paul Carroll said: “The AirAsia Free* Seats campaign aims to fulfil our promise of delivering the best value for our guests while enhancing travel connectivity across the region with our extensive network. This initiative is a powerful driver of regional economic growth and contributes towards revitalising tourism sectors as countries catch up on post-pandemic growth opportunities.

“This year, ASEAN tourism is expected to see a significant rebound, with Malaysia targeting 27.3 million foreign tourists and ASEAN anticipating over 100 million tourist arrivals. By facilitating affordable travel, we help local businesses – from hotels and restaurants to tour operators and retail shops – thrive amid recovering global travel demands. As we enter the second half of the year, we look forward to generating a positive economic ripple effect across various sectors through this campaign, contributing to the overall growth and resilience of the regional tourism industry.”​

The AirAsia Free* Seats campaign is available until 16 June 2024 only on airasia.com or the AirAsia MOVE app (formerly airasia Superapp) for travel from 2 September 2024 until 8 October 2025.

*The Free Seat is only applicable for the base fare, excluding airport taxes, MAVCOM fee, fuel surcharges and other applicable fees. All-in fare starts from MYR29 one-way (Domestic) and MYR60 one-way (International). 

**All-in one-way fares start from MYR279 and are inclusive of airport taxes, MAVCOM fee, fuel surcharges, and other applicable fees. Other terms and conditions apply. 

TAT Dubai targets Saudi tourism boom

BANGKOK, 10 June 2024: The Tourism Authority of Thailand’s Dubai & Middle East Office highlights challenges and opportunities for Thai tourism suppliers to capture the lucrative Saudi Arabian market.

Last year, after Thailand and Saudi Arabia resumed diplomatic ties in 2022, TAT saw 180,000 tourist arrivals from the market following a series of marketing initiatives to introduce Thailand as a travel destination.

This year, TAT’s Dubai & Middle East Office introduced 12 Saudi Arabian travel buyers to Thai travel suppliers at the Thailand Travel Mart+ 2024. They were part of a delegation of 25 buyers from the Middle East market, including Oman, Bahrain, and the UAE, who came to explore Thai travel products to boost travel, especially in the upcoming travel seasons in July and August.

Saudi Arabia is seen as a promising market with an average length of stay of around 12 to 14 days and high spending, with an average of THB90,000 per person per trip, compared to the international spending average of THB50,000 per person per trip. 

Due to the family-oriented lifestyle, Middle Eastern travellers often travel in family groups with parents, children, and sometimes even nannies. With a population of over 30 million, TAT estimates 10 million are in the high purchasing power bracket.

According to the Tourism Authority of Thailand Director of the Dubai & Middle East Office, Chaiwat Tamthai, TAT aims to tap key sectors, including Gen X, 40 years old and above, who have the purchasing power and time for travel, and Generation Y, known as Millennials, who are working age and seek work-life balance.

“Bangkok, Phuket, and Pattaya are recognised among travellers from the Middle East as favourable destinations for entertainment and shopping. Joining the TTM+ 2024 in Phang-Nga Province this year is a great opportunity to showcase secondary cities, especially beach resort destinations like Khao Lak,” he said.

The market seeks luxury resorts, particularly those with pool villas. Theme parks, water parks, zoos, and aquariums could further attract Middle Eastern tourists particularly interested in family-friendly activities.

This year, TAT aims to attract 900,000 tourists from the Middle East market, including Saudi Arabia, UAE, Iran, and Oman, excluding Israel. While the agency aims to expand its presence in the Saudi Arabian market, the primary challenge lies in the limited flight capacity, mainly operated by Middle Eastern carriers. 

In high season, there are approximately seven weekly flights to Bangkok, including direct flights from Jeddah and Jeddah via Riyadh to Bangkok. In low season, there are around three to four flights per week.

“Having airlines expand capacity is key to supporting the marketing approach. We are working closely with leading tour operators and major air carriers in the Middle East, leveraging the network these carriers offer. We are also looking for opportunities to work with new carriers, which could include Thailand as a destination. We also hope to see Thailand-based carriers operate on these routes, which would benefit joint marketing approaches,” said Chaiwat.

On 19 August, TAT will bring travel agents from the Middle East to Bangkok to attend the Middle East Trade Meeting (MTM) followed by a visit to Krabi on 21 August. Meanwhile, Thailand’s travel content providers can join a TAT roadshow to Riyadh in September 2024. Next year, the post-Arabian Travel Market 2025 Roadshow will tour Jeddah and Riyadh.

Tourism Authority of Thailand, Marketing Manager – MEA, Dubai & Middle East Office Hatsanai Chaisri added: “The Middle East market still relies heavily on bookings from travel agents, with around 50% of bookings made through them. Regular sales calls are crucial to capture this market, as the frontline staff who may not be familiar with Thai products would introduce established international brands to ensure they can meet the standard requirements. The market also tends to follow their favourite influencers, which could be an alternative product promotion approach.”

Air India adds Bengaluru – Gatwick flights

GURUGRAM, India, 10 June 2024: Air India has announced it will start nonstop services between Bengaluru and London Gatwick (LGW) on 18 August 2024, making Bengaluru the fifth Indian city to be connected to the UK’s second-largest airport. 

The service will further strengthen Air India’s presence in the UK and reinforce the strong economic and cultural links between India and the UK. 

Air India will operate five weekly flights between Bengaluru and London Gatwick, bringing the total number of flights to and from London Gatwick to 17 weekly. 

Air India currently connects four other Indian cities to London Gatwick: Ahmedabad, Amritsar, Goa, and Kochi. The airline additionally operates 31 weekly flights to London Heathrow and six weekly flights to and from Birmingham. 

The airline will use its Boeing 787 Dreamliner aircraft on the route. It features 18 flat beds in business class and 238 spacious seats in economy.  

“We are delighted to offer our guests convenient, nonstop flights between Bengaluru and London Gatwick. This new route caters to the growing demand for travel between these two important business and leisure destinations and strengthens our commitment to expanding our global network,” said Air India Chief Executive Officer & Managing Director Campbell Wilson.

All times are local. (+1) denotes next-day arrival. 

Bookings for the flights opened on 7 June for all channels, including Air India’s official website, its mobile app, and authorised travel agents and partners.

Bengaluru Flights

Bengaluru is known as the “Silicon Valley of India” and is a major information technology and biotechnology centre. Flights connect workers, executives, and investors to this economic powerhouse.

It’s also a major city in South India, serving as a hub for flights to other regional destinations and a gateway to exploring other parts of the country. Kempegowda International Airport (BLR) is a primary aviation gateway to South India. It is well-connected to domestic and international destinations, facilitating business travel and tourism.

Airline payment processes play catch-up

SINGAPORE, 6 June 2024: Disjointed approaches to payments result in operational inefficiencies and lost revenues for airlines, according to a study released today by CellPoint Digital, a leader in digital payment solutions for the airline industry. 

The report, Payments Come of Age: A Global Study of Airlines and Their Payment Technology Needs and Challenges, offers a first-of-its-kind analysis of airlines’ payment challenges, their approaches to payment optimisation, and the technology that can help them achieve it.

Overcoming Limited Payment Options 

Based on a survey of 151 airline professionals worldwide, the research pinpoints specific challenges, including the limited availability of alternative payment methods (APMs) and regional payment options. Only 11% of surveyed airlines report being able to accept newer APMs like open banking and account-to-account payments. This limits their ability to expand and meet the payment expectations of travellers in crucial markets like Southeast Asia, where APMs are increasingly used for travel purchases.

The report also reveals that airline professionals believe they need to improve prominent areas of the passenger experience, like boarding (44%), customer support (40%), and check-in (39%), to remain competitive in this challenging environment. Crew scheduling (28%) and in-flight operations (27%) were other areas cited as requiring improvement.

‘Payments Come of Age’ analyses airlines’ payment-specific challenges and how professionals in different airline departments perceive those challenges. Revenue managers are more concerned than other airline professionals about a lack of flexible payment options (25% vs 21% survey average) and the inability to transact in passengers’ preferred currency (25% vs 23%). By validating the concerns of their internal payment experts and adopting comprehensive payment strategies such as Payment Orchestration, airlines can leverage optimised, streamlined payment processes to reduce costs, increase revenue, expand to new markets and improve the passenger experience.

CellPoint Digital CEO Kristian Gjerding comments: “Payment efficiency is as crucial as expanding route networks regarding airlines’ financial health. The evolution of payment processes towards Payment Orchestration proves that payments have come of age, unlocking profitability for airlines prepared to invest in innovation. By prioritising forward-looking payment strategies, airlines can deliver seamless booking and travel experiences for passengers, driving booking volume.”

Payment Challenges are Pervasive

The Payments Come of Age report also explores region-specific airline payment dynamics. For example, as LatAm emerges as a critical market for many global carriers, transaction success and payment efficiency are necessary for airlines to capitalise on the region’s potential.

As such, airlines serving Latin America are investing in instalment payment capabilities at a greater rate (35%) in 2025 than their European and Asian counterparts, responding to the demand for ‘Buy Now, Pay Later’ features in the LatAm market. Across the LatAm market, existing airline PSPs often lack local reach and comprehensive alternative payment method (APM) support, leading to lower transaction acceptance and revenue loss. Airlines can overcome this by investing in comprehensive payment strategies and offering their finance professionals a seat at the table.

Profit Protection 

Airline margins remain vulnerable even as carriers post record total profits. IATA predicts that net profit margin industry-wide will be 2.7% in 2024, a slim 0.1% increase over 2023, despite projected revenue growth of 7.6%. Increasing operational efficiency is the only way for airlines to drive bottom-line growth. Payments represent a significant opportunity– the industry spends over USD20 billion on payment costs, or about 3% of airlines’ total revenue and 78% of the industry’s net profit. Efficient payment processes, including Payment Orchestration, can help airlines boost conversions in direct and indirect sales channels at lower transaction costs, directly impacting profitability.

About CellPoint Digital 
CellPoint Digital is a fintech leader whose main solution is a Payment Orchestration Platform that optimises digital payment transactions from cards or alternative payment methods. CellPoint Digital has offices in Copenhagen, Dallas, Dubai, London, Miami, Pune, and Singapore. Visit www.cellpointdigital.com to learn more.

Here’s the report: Report copy: Payments Come of Age

(SOURCE CellPoint Digital)