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Bedsonline introduces new loyalty scheme

SINGAPORE, 2 December 2024: Bedsonline, part of the HBX Group, has unveiled its new loyalty programme, Bedsonline Rewards, designed to reward travel agents worldwide. 

The new reward programme will substitute the Star Rewards programme in some markets and will integrate seamlessly with Bedsonline’s existing booking engine. It will allow agents to earn points for any of their purchases, whether it be accommodation, land tour experiences and other ancillary products.

Bedsonline Rewards is built on a tier-based structure. Starting at Bronze level, agents new to the programme will be awarded a 2,000-point welcome bonus. As agents earn more points through each booking, they can move up to higher tiers, each offering more valuable rewards. The higher the tier, the greater the benefits agents receive.

Bedsonline has designed the programme to be easy for agents to join and use. They can quickly sign up through the booking engine and, once enrolled, can access their dashboard to track their points, view their current tier and explore the rewards available. The platform also provides regular updates to inform agents of their progress and new opportunities to earn more points.

The programme offers various rewards designed to appeal to different preferences and needs. Agents can redeem Amazon vouchers or other gift vouchers depending on the market. They can also opt for Bedsonline vouchers for future bookings, allowing them to reinvest their rewards directly back into their business.

Bedsonline Managing Director Bertrand Sava commented: “We are delighted to launch Bedsonline Rewards to thank our agents for their dedication and support. This programme has been created to be flexible and accessible, providing agents with valuable incentives they can enjoy personally and professionally.”

The new loyalty programme will be implemented in phases, with the first markets being the US, Canada, Puerto Rico and the Virgin Islands. Each phase will focus on different regions to ensure a smooth transition and adaptation.  

Arabian Adventures opens new desert attractions

DUBAI, UAE, 2 December 2024: A new, multi-experience destination has opened in Dubai, offering travellers a ‘taste’ of the Arabian desert with a new range of desert experiences from the team at Arabian Adventures.

Located in the village of Lisaili, a popular gateway to Dubai’s surrounding dunes, and close to other landmarks such as Al Marmoom Heritage Village, Al Qudra Lake, and Al Qudra Cycling Track, ‘The Fort – Lisaili’ features a variety of experiences and desert dining all in one convenient location. 

Just a 45-minute drive from downtown Dubai, the new destination is fully equipped for guests seeking to dine and explore the desert at their leisure.

Designed by the team at Arabian Adventures, The Fort – Lisaili is a new camp featuring multiple desert lounges. It is located next to the well-known Hidden Café and a replica fort structure at the base of a row of impressive dunes, which is popular with UAE residents for sunset viewing. With this dramatic backdrop, the location has been enhanced to create a new desert destination offering activities for a range of audiences.

Fully customisable experience

The entry fee includes a BBQ buffet dinner, soft beverages, live entertainment (fire show), camel rides, henna hand painting, and family-friendly games like archery on the dunes. The cost is AED 100 per person for self-drive guests or AED 175 with shared transfers. Additional activities available for a fee include photography services, souvenir shops, quad bike rides, dune buggy rides, an Aperol Spritz sunset lounge with a fully stocked bar, an additional bar and a Shisha lounge.

The Fort – Lisaili is now open to guests, offering a host of activities including henna hand painting, family-friendly games, camel rides, live entertainment, a BBQ buffet dinner, and soft drinks are included in the entrance fee.

The Fort – Lisaili is owned by Arabian Adventures, a destination management company tour and safari operator based in Dubai.

AAPA reports strong travel demand

KUALA LUMPUR, 2 December 2024: Preliminary October 2024 traffic figures released last week by the Association of Asia Pacific Airlines (AAPA) revealed robust travel demand across the region, fuelled by healthy leisure and corporate travel appetites. 

International air cargo markets also saw potent growth, supported by businesses restocking inventories in preparation for the year-end holiday season and major online sales events.

Asia Pacific airlines reported international passenger numbers increased by 19.0% year-on-year in October, reaching a combined total of 31.0 million. Traffic volumes averaged 98.6% of the corresponding month in 2019. Revenue Passenger kilometres (RPK), a measure of passenger demand, grew by 19.7% year-on-year, reflecting growth in long-haul sectors. The growth in demand outpaced an 18.6% expansion in available seat capacity, leading to a 0.8 percentage point improvement in the average international passenger load factor to 81.2% for the month.

The region’s airlines continued to benefit from the growing demand for timely air shipments. In October, international air cargo demand in freight tonne kilometres (FTK) rose by 10.9% compared to the same month last year. Offered freight capacity increased by 10.6%, led by continued growth in international belly-hold capacity. As a result, the average international freight load factor saw a marginal increase of 0.2 percentage points to 61.6%.

AAPA Director General Subhas Menon commented on the results: “October was another strong month for Asia Pacific airlines, with 303 million international passengers carried for the first 10 months of the year, a 33% increase compared to the corresponding period in the previous year. The sturdy demand and capacity constraints caused by ongoing supply chain disruptions resulted in an average load factor of 81.5% during the same period.”

“Cargo demand rose sharply on major trade lanes, driving a 14% increase in international air freight volumes during the first ten months of this year. This was on the back of robust consumer demand and disruptions to maritime shipping due to security risks in the Red Sea.”

Menon said, “The outlook for travel markets remains positive, buoyed by growing demand in both leisure and business segments. However, challenges remain for carriers in meeting the demand, notably due to supply chain disruptions and delays in aircraft deliveries,” said Menon. 

“On the cargo side, markets are expected to remain vibrant throughout the year despite some economic uncertainties in the advanced economies. Overall, Asian airlines remain well-positioned to adapt to evolving global conditions and to navigate these challenges effectively.”

AirAsia X declares 3Q24 financial results

KUALA LUMPUR, 2 December 2024: AirAsia X Berhad (AirAsia X) reports revenue grew by 23% to MYR795 million on the back of a robust 84% passenger load factor and net profit at MYR121.6 million on foreign exchange gains, according to its unaudited financial results for 3Q24 ended 30 September 2024.

In a press statement on financial results released at the weekend, the airline said revenue increased by 23% year-on-year to MYR795.0 million in 3Q24 compared to MYR648.4 million recorded in 3Q23 driven by a 34% YoY growth in number of passengers carried with passenger load factor (“PLF”) robust at 84%. 

Earnings Before Interest, Tax, Depreciation and Amortisation (“EBITDA”) normalised to MYR76.2 million this quarter, compared to MYR132.1 million in the same quarter last year, which saw the reversal of provisions in 3Q23. Despite the third quarter being traditionally soft, the company recorded a net operating profit of close to MYR3 million. The net profit for the quarter charted MYR121.6 million on the back of a net foreign exchange gain.

During 3Q24, AirAsia X carried 1,084,049 passengers, up by 34% YoY with PLF increasing by four percentage points to 84% compared to 3Q23. Sustained demand in the market is evident with the healthy PLF even as seat capacity ramped up by 27% YoY to over 1,284,871 seats, with the company increasing its operational aircraft to 16 from 14 last year.

Ancillary revenue per passenger continued to thrive at MYR247, up by 4% YoY. Coupled with the uptick in passengers carried, total ancillary revenue surged to 40% YoY and recorded MYR267.5 million. The company’s average base fare stood at MYR443 this quarter due to promotional campaigns to mark the commencement of routes in this quarter, namely Changsha and Chongqing.

In terms of costs, the company reported a Cost per Available Seat Kilometre (“CASK”) of 13.98 sen/US¢3.14 and CASK ex-fuel remained industry-leading at 6.57 sen/US¢1.48. Unit costs increased due to the advancement of operations over the last 12 months. 

The company’s associate AirAsia X Thailand’s (“TAAX”) revenue was up by 5% YoY to MYR300.7 million, as passengers carried increased to 342,533 passengers in 3Q24 while its PLF was sound at 80%. During the quarter under review, TAAX recorded a strong average fare of MYR613, further boosted by similarly robust ancillary revenue per passenger of MYR132. TAAX posted a net profit of MYR55 million for 3Q24.

AirAsia X’s total fleet size remained at 18 A330s as of the end of June 2024, with 16 aircraft activated and operational. TAAX’s fleet size stood at eight A330s, with six aircraft activated and operational.

AirAsia X CEO Benyamin Ismail said: “The full reactivation of our fleet is fast approaching as we returned an additional aircraft to service in November, with only one more aircraft left on the ground. The fleet reactivation journey has been challenging, particularly as spare parts scarcity remains a drawn-out complication in the industry, but we are nearing the finish line. In addition, we are in the concluding stage of engagement with a lessor for the induction of one additional aircraft in early 2025, bringing the fleet size to 19 aircraft by the first half of next year.”

On 16 October 2024, the company secured its shareholders’ approval of the proposed acquisition of Capital A’s aviation business, and it is now progressing on fulfilling the requisite condition precedents for completion of the exercise, including the proposed private placement currently underway with book billing expected after relevant approvals are secured.

HKIA actives Three-runway System

HONG KONG, 2 December 2024: Hong Kong International Airport (HKIA) commissioned its Three-runway System (3RS) on Thursday, 28 November, marking a new milestone in Hong Kong’s aviation development.

All three runways start operating simultaneously, providing the expanded capacity for HKIA to strengthen further Hong Kong’s position as a major international aviation hub. HKIA’s target is to serve 120 million passengers and handle 10 million tonnes of cargo annually 10 years from now.

Photo credit: HKIA.

The commissioning ceremony, held at HKIA, was officiated by John KC Lee, Chief Executive of the Hong Kong Special Administrative Region (HKSAR); Zheng Yanxiong, Director of the Liaison Office of the Central People’s Government in the HKSAR; Xu Chengguang, Vice Minister of the Ministry of Transport, the People’s Republic of China (PRC); Liang Nan, Deputy Administrator of Civil Aviation Administration of China (CAAC); Zou Jinsong, Director of Bureau III of the Hong Kong and Macao Work Office of the Communist Party of China Central Committee and the Hong Kong and Macao Affairs Office of the State Council; Fang Jianming, Deputy Commissioner of the Office of the Commissioner of the Ministry of Foreign Affairs of PRC in the HKSAR; and Fred Lam, Chairman of Airport Authority Hong Kong (AAHK).

John KC Lee commented at the ceremony: “This year marks the 75th anniversary of the establishment of the PRC. The three-runway system of HKIA has been completed. It is now in operation, carrying passengers from around the country and cargo to more destinations and providing more options for global passenger and cargo flow into the Mainland, which is particularly significant. HKIA is an important gateway to the world for Hong Kong and the entire Guangdong-Hong Kong-Macao Greater Bay Area, playing a strategic role in social and economic development.”

Construction works of 3RS started in August 2016. The new North Runway was officially commissioned in November 2022. Since then, HKIA has continued to operate with two runways, with the Centre Runway temporarily closed for reconfiguration. The reconfiguration works include levelling the runway pavement to tie in with connecting taxiways, constructing new runway entry and exit taxiways and building new wrap-around taxiways at both ends of the runway. After the reconfiguration works, the flight check and aircraft crash and rescue exercise were completed on the Centre Runway in September and October, respectively. After all three runways operate simultaneously, aircraft take-offs and landings at HKIA will gradually increase to match air traffic demand.

Cathay ready for three-runway system

HONG KONG, 29 November 2024: Cathay Pacific welcomes the commissioning of the Hong Kong International Airport’s Three-Runway System, which will mark a new phase of growth and development for the Hong Kong aviation hub.

In a press statement released earlier this week, Cathay said it was “proud to support the continued development of its home hub, with the Group’s airlines reaching 100% of pre-pandemic flights from January 2025.”

Cathay Pacific and HK Express will continue adding more flights and destinations for their customers. The two airlines plan to operate passenger services to 100 destinations worldwide within 2025, a meaningful milestone for the Cathay Group.

As Hong Kong’s flagship airline group, Cathay is firmly committed to the city’s long-term growth and development. This is exemplified by the Group’s commitment to invest more than HKD100 billion in investments over the next seven years. 

The investment includes orders for ​ over 100 new-generation aircraft, world-leading cabin interiors and lounges, and digital and sustainability leadership. This reflects our strong commitment to boosting air travel and cargo capacity, elevating customer experience, and strengthening the Hong Kong international aviation hub.

Cathay Group Chief Executive Officer Ronald Lam said: “Introducing the Three-Runway System will be a landmark moment for Hong Kong, one that ushers in a new era of possibilities for our home hub and its aviation industry. On behalf of Cathay, I would like to congratulate the Hong Kong SAR Government and the Airport Authority Hong Kong for this significant achievement.

“I am particularly pleased that the successful completion of Cathay’s rebuild coincides with the opening of the Three-Runway System. We can now truly put the pandemic behind us and firmly focus on the future.

“Our confidence in the long-term prospects of our home hub is as resolute as ever. As we look ahead to the many exciting opportunities that the Three-Runway System will provide, we are eager to continue doing our part to elevate Hong Kong’s status as a world-leading international aviation hub, connecting Hong Kong, the Chinese Mainland and the world.”

Sarawak welcomes Coral Geographer

KUCHING, 29 November 2024: Sarawak welcomed the inaugural visit of Coral Geographer to Borneo Island last week, operated by Coral Expeditions from Australia.

The cruise ship, carrying 125 passengers — mainly Australians — along with two lecturers and seven expedition crew members, docked at Kuching’s port to a colourful cultural reception and garlanding ceremony.

Passengers embarked on shore excursions designed to showcase Sarawak’s unique attractions. Highlights of the tours included a Kuching City Tour, with visits to the iconic Borneo Cultures Museum and trips to Semenggoh Wildlife Centre, where passengers observed orangutans in their natural habitat. Other activities included birding at Kubah National Park, renowned for its rich biodiversity, and an immersive adventure at Bako National Park, famed for its scenic landscapes and wildlife.

Before arriving in Kuching, Coral Geographer docked in Miri to enable passengers to explore the Miri-Sibuti Reef National Park for diving activities and visit the Lambir Hills National Park and Niah National Park, recently recognized as a UNESCO World Heritage Site.

The arrival of the Coral Geographer was facilitated by GAC and Fortune Shipping, ensuring seamless coordination for the passengers’ visit to Sarawak. The ship is scheduled to return to Kuching on 26 December 2024 for a second visit.

This recurring interest from cruise operators highlights the appeal of Sarawak’s rich cultural heritage, stunning natural landscapes, and community-driven tourism initiatives. Visitors are treated to authentic experiences that celebrate Sarawak’s CANFF pillars — Culture, Adventure, Nature, Food, and Festivals.

For more information on Sarawak tourism, visit:https://www.sarawaktourism.com/web/home/index/

Surestay Collection makes it simple to stay in Bangkok

BANGKOK, 29 November 2024: BWH Hotels, the global network comprising WorldHotels, Best Western Hotels & Resorts, and SureStay Hotels, has strengthened its commitment to providing a broad range of accommodations to all guests in Bangkok with the opening of the SimpleStay Chatuchak, SureStay Collection by Best Western.

This new 50-room hotel allows guests to explore a rapidly emerging area of North Bangkok. Located just steps from the popular Chatuchak Weekend Market entrance, it is close to Krung Thep Aphiwat Central Terminal, the Thai capital’s main railway station, and a short drive from Don Mueang International Airport. Kamphaeng Phet MRT subway station is only 100 metres away, putting the entire city within easy reach.

Reflecting the brand values of SureStay Collection, the new hotel introduces a new era of affordable, individual hospitality to this dynamic district. It will appeal to guests who like to travel casually but appreciate the additional touches that elevate their stay. The Standard and Family Rooms all feature comfortable beds, complimentary high-speed Wi-Fi, working areas, TVs with international channels, and refreshing bathrooms with eco-friendly amenities.

Guests can enjoy Thai and international cuisine at The Market Restaurant while staying at the SimpleStay Chatuchak, SureStay Collection by Best Western. Travellers seeking additional entertainment can unwind, socialise and sip cool drinks at the stylish Plot Twist Bar, perched on the 6th floor and overlooks the Central Terminal through a panoramic glass wall. The onsite Wellness Studio also offers yoga, Pilates, sound healing and spa services to soothe the body, mind and soul.

“Bangkok is the world’s most-visited city, so we are delighted to introduce another exceptional hotel to this key market. Comfortable, convenient and fully connected, the SimpleStay Chatuchak, SureStay Collection by Best Western perfectly complements the popular Best Western Chatuchak hotel and makes it simple for guests to experience everything the Thai capital has to offer,” said BWH Hotels Vice President – APAC, Olivier Berrivin.

With 13 hotels now operating in Bangkok under seven distinct brands — WorldHotels Elite, Best Western, Best Western Plus, Vīb, SureStay by Best Western, SureStay Plus by Best Western, and SureStay Collection by Best Western – BWH Hotels offers a comprehensive range of accommodations in Thailand’s capital city.

To book your stay with BWH Hotels in Asia, please visit bestwesternasia.com and worldhotels.com.  

Emirates deploys A350 to Edinburgh on 3 January

SINGAPORE, 29 November 2024: Emirates has announced it will bring forward its daily A350 scheduled service to Edinburgh starting from 3 January 2025. 

The scheduled service advancement reinforces Emirates’ commitment to providing customers with enhanced travel experiences and greater comfort onboard.

The Emirates A350 will be rolled out to eight other destinations, including Mumbai, Ahmedabad, Kuwait, Bahrain, Colombo, Lyon, Muscat and Bologna, with more destinations to follow.

Emirates flight EK 23 will depart Dubai at 1450 and arrive in Edinburgh at 1905 local time. The return flight, EK24, will depart Edinburgh at 2040 and arrive in Dubai at 0805 the following day.

Emirates also currently serves Glasgow with a daily A380, offering customers 14 weekly flights to and from Scotland. Including Edinburgh, Emirates serves eight destinations in the UK.

For more information or to book tickets, visit emirates.com. Tickets can also be booked on Emirates App, Emirates Retail stores, Emirates contact centre, or via travel agents.

Jetstar Asia crew step out in new uniforms

SINGAPORE, 29 November 2024: Jetstar Asia cabin crew and pilots stepped out in their new uniforms at Changi Airport Thursday, joining Jetstar staff from Australia, New Zealand and Japan.

The collection is designed by Australian fashion designer Genevieve Smart, Co-founder and Creative Director of Ginger & Smart, who worked alongside 40 pilots, cabin crew and team members from the Jetstar Group over the past two years to complete the final design.

Photo credit: Jetstar Asia.

The new colour palette includes a softer orange and blue combination inspired by the sunset as seen through an aircraft window.

More than 6,000 frontline team members will wear the new uniforms across Singapore, Australia, Japan, and New Zealand starting Thursday.

It marks a new era for the Jetstar Group, which is on track to sell more than 12 million fares for under SGD100 this year and more than 21 million for less than SGD200.