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Genting Dream starts new sailings

SINGAPORE, 9 June 2022: Resorts World Cruises confirms Genting Dream will sail from Singapore to international destinations, from 1 July 2022 onwards.

These include sailings to the Bintan and Batam islands in Indonesia, as well as to Kuala Lumpur and Malacca (via Port Dickson) and Penang in Malaysia. Genting Dream is undergoing final preparations for her inaugural cruise from her homeport in Singapore on 15 June 2022.

Resorts World Cruises will be the first cruise line to resume cruising from Singapore to Indonesia with the two-night Bintan and Batam weekend getaway cruise starting 1 July and subsequently departing every Friday.

On 3 July 2022, Genting Dream will sail from Singapore to Kuala Lumpur and Malacca (via Port Dickson) and Penang in Malaysia.

“We will continue to include more popular destinations to Phuket and Krabi in Thailand and North Bali in Indonesia from October 2022”, said Resorts World Cruises president Michael Goh.

Initially, Genting Dream will visit multiple destinations in Malaysia from Singapore, starting with the three-night Kuala Lumpur and Malacca (via Port Dickson)-Penang Cruise departing Sundays from 3 July 2022 onwards and subsequently the two-night Kuala Lumpur and Malacca (via Port Dickson) Cruise departing Wednesdays.

At Port Dickson, guests can explore the town’s hidden gems, including its famous beaches buzzing with fun-filled activities, local tourist spots and more. Alternatively, from Port Dickson, guests can join the shore excursions to the historic state and UNESCO city of Malacca, famous for its unique Baba and Nyonya heritage and delicious delicacies. They can also visit Kuala Lumpur for a shopping spree at iconic landmarks.

Sailing northward cruises will make Penang a port of call, a destination famed for its food and well-known UNESCO World Heritage site that features Malaysia’s best restored traditional architecture, trade and arts.

Emirates and Airlink codeshare flies

DUBAI, UAE 8 June 2022: Emirates and Airlink have officially activated their codeshare partnership.

The Emirates and Airlink partnership makes it easier for customers to create their ideal itinerary and benefit from seamless connections and a single booking reference across eight domestic South African cities via the airline’s gateways, Johannesburg, Cape Town and Durban.

Travel itineraries can now be booked on emirates.com, with travel agents and online travel agents (OTAs). Tickets booked from June 2022 are available for travel immediately.

Emirates customers can now book a wide range of additional flights, including eight destinations from Johannesburg, five destinations from Cape Town and one point from Durban. Examples of new route options include Bloemfontein, Hoedspruit, Port Elizabeth, Kimberley, George, and East London.

Emirates currently offers double-daily flights to Dubai from Johannesburg, daily flights to Dubai from Cape Town and five weekly flights to and from Durban. The airline is also driving more connectivity options that provide value through a better experience for its customers.

With the revival of its South African Airways partnership, as well as its codeshare agreement with Airlink, and interlines with Cemair and FlySafair, the airline has expanded its reach to 79 regional points in southern Africa.

(Your Stories: Emirates)

Outrigger presents a luxury Maui experience

SINGAPORE, 8 June 2022: Outrigger Hospitality Group’s luxury vacation property, Honua Kai Resort & Spa, located between the Pacific Ocean and West Maui Mountains in Hawaii, has unveiled an exclusive land, sea and sky experience for discerning travellers.

The Royal Collection Luxury Experience allows guests to discover the magic of Maui on a private charter catamaran and helicopter tour, with premium ground transfers to each of the activities. Guests come back to one of the Royal Collection suites, each with three bedrooms, three bathrooms and a private barbecue grill on the balcony.

“After a day of exploring the natural beauty of the island by private helicopter and luxury catamaran, the deluxe three-bedroom suites at Honua Kai Resort & Spa are an idyllic way to convene, relax and enjoy a spectacular vacation experience,” said Outrigger’s senior vice president, global sales Chris Riccardi.

For the last 11 years, the Outrigger-managed units at Honua Kai Resort & Spa have been American Automobile Association Four-Diamond recipients. The property is heralded for its premium grounds, extensive amenities and top-notch hospitality.

Travellers looking for epic, once-in-a-lifetime experiences can enjoy all that Maui has to offer when booking their stay in the Royal Collection Suites. Guests can expect bucket-list-worthy tours of Maui, amenities and plenty of photo opportunities.

The Royal Collection Luxury Experience includes:

Chauffeured transfers in style: Guests travel first-class from the Honua Kai Resort & Spa by premium ground transportation services, ensuring that everyone arrives refreshed and ready to explore.

Bird’s eye view helicopter ride: The Maui Spectacular Experience features the most magnificent views of West Maui valleys, rainforest and waterfalls, with the flight operated by renowned Blue Hawaiian Helicopter. As a bonus, travellers land in a remote location at Ulupalakua Ranch, on the slopes of Mt. Haleakalā, to experience natural Hawaii in all its glory.

A wind-in-your-sails catamaran trip: Travellers can kick off their sandals and relax on a 2.5-hour sailing charter. When visiting between December and March, lucky guests can spot majestic humpback whales performing acrobatics and breaching in the ‘Au‘au channel.

The Royal Collection Suites offer premium amenities in modern, spacious settings to provide accommodations for luxury travel enthusiasts. Every suite in the collection includes three bedrooms, three bathrooms and a large lanai (balcony) with a barbecue. The full kitchen and living room space provide opportunities for families and friends to connect and then retreat to the comfort of their room.

The four distinct suite options include:

King Kamehameha Suite: Fit for a king, and totalling more than 278 sqm, this suite provides panoramic views of the ocean and a comfortable outdoor living space overlooking swimming pools and Duke’s Beach House.

Luana Garden Villas: Luana, or “Happiness” is embodied in these townhouse-style villas offering guests their private garden oasis. Each villa offers more than 185 sqm of interior living and 46 sqm of outdoor space with a private garage and entryway.

Ali’i Suite: Named after the traditional nobility of the Hawaiian islands, this suite is 250 sqm, with indoor and outdoor space offering partial ocean views overlooking a pool, Duke’s Beach House and exquisitely landscaped grounds.

Pi’ilani Suite: Translating to “Ascent to Heaven,” these suites are located on higher floors, where guests can enjoy 306 sqm of indoor and outdoor space overlooking the inner courtyard and pools with sweeping ocean views.

The new Royal Collection Luxury Experience entails a five-night stay, with rates starting at US$2,799 (£2232/€2619) per night. This includes a private helicopter tour, customised catamaran experience and roundtrip transportation for up to six people.

To reserve the exclusive Royal Collection Luxury Experience, call +1 855 707-2585, email [email protected] or contact your preferred wholesale partner.

(Your Stories: Outrigger Hospitality Group)

Penang Bridge race makes a comeback

GEORGETOWN Penang, 8 June 2022: The Penang Bridge International Marathon organisers have recruited a tourism association to support promotions and offer travel packages across Malaysia for registered marathon runners.

They signed a Memorandum of Understanding with the Malaysian Chinese Tourism Association on Tuesday to support long-term the island’s famous international marathon and sell travel packages, including participation in the event.

‘Penang Bridge International Marathon (PBIM)’ returns with a physical 42 km run after a two-year hiatus due to the Covid-19 lockdown and travel restrictions.

PBIM chairman YB Yeoh Soon Hin, who is also the Penang State executive councillor for tourism and creative economy, signed the MOU along with Malaysian Chinese Tourism Association Penang Chapter chair Edwin Tan.

The 2022’s edition of PBIM will take place on 11 December 2022, following the same route since its founding in 1984 to celebrate the opening of the Penang Bridge.

“For the past two years, PBIM adapted to the Covid-19 pandemic and turned virtual. While the initiative proved a tremendous success, we are delighted we can bring back the physical marathon,” he said.

He forecasts the 2022 event will cater to 25,000 registered runners.

“Participants will once again be able to run through one of Southeast Asia’s most iconic bridges in a display of strength and unity that celebrates Penang’s resilience amid the global pandemic,” he added.

Apart from omitting the 5km fun run for better crowd control, the other race categories remain unchanged, comprising the full marathon (42km), half marathon (21km) and 10km run (open/junior).

The Penang Bridge International Marathon or Penang Bridge Marathon is an annual marathon event held at Penang Bridge in Penang, Malaysia, since 1984. It is organised by the Penang State Tourism Development office and fully supported by the Penang State Government. It is known as the biggest run in the country.

MGallery opens in Hong Kong

HONG KONG, 8 June 2022: The MGallery Hotel Collection opened its first hotel in Hong Kong on 1 June, the 206 room Silveri Hong Kong – MGallery.

Positioned as an eco-friendly urban resort hotel styled after a modern manor house in Tung Chung, Lantau Island, the Silveri Hong Kong – MGallery takes its name from the historic silver mines of Hong Kong’s Lantau Island.

“The Silveri Hong Kong – MGallery, raises the bar for sustainably responsible travel and positive hospitality,” said Accor Greater China Chief Executive Officer Gary Rosen. “Hong Kong is an ideal fit for this new flagship hotel, welcoming domestic and international guests to experience MGallery’s Memorable Moments.”

The new MGallery property is located within the Citygate mixed-use commercial complex, a five-minute commute from Hong Kong International Airport and a 30-minute drive from the city centre.

Guests can enjoy an outdoor garden within the hotel featuring winding paths, a stylish 25-metre swimming pool, lawns, and a well-equipped fitness area.

Twelve signature suites surround the garden, featuring outdoor terraces, each with its own private outdoor plunge pool or private outdoor heated Jacuzzi overlooking the hills of Lantau.

The property’s travel desk curates signature experiences such as private helicopter tours above Lantau; hiking adventures in Tai O; or excursions to nearby tourist attractions such as the world-famous Tian Tan Buddha, Po Lin Monastery, and Hong Kong Disneyland.

Accor named Guillaume Gallas, as the complex general manager for the Silveri Hong Kong – MGallery and Novotel Citygate Hong Kong.

MATTA stages holiday bazaar in KL

KUALA LUMPUR, 8 June 2022: Malaysia’s travel companies are looking forward to participating in a major consumer travel event, Bazaar MATTA, organised by the country’s Malaysian Association of Tours and Travel  Agents.

Designed to drive bookings to domestic destinations, the event scheduled for 18 to 19 June in Kuala Lumpur will be packed to the rafters with travel deals for land and air transport as well as accommodation. Bazaar MATTA flies the flag for domestic travel, which is right now helping to keep thousands of resorts, hotels and homestays open and counting an improvement in cash income. The show will be hosted at the Sunway Velocity Mall in Kuala Lumpur from 1000 to 2200 on 18 and 19 June. Bazaar MATTA’s lead sponsors are Sabah, Tourism Malaysia and Malaysia Airlines.

MATTA is promoting the event to revive domestic travel but has an eye on international travel markets such as Singapore, Australia and Europe in the long run. But the priority since international borders reopened on 1 April is to boost domestic travel to put cash in the pockets of small to medium-sized travel operators.

MATTA president Datuk Tan Kok Liang told the New Straits Times earlier this week he expects travel arrivals to Malaysia to hit 5 million this year. Source markets such as India and Singapore will play a big part in boosting arrivals during the second half of 2022. According to Tourism Malaysia, the first four months of 2022 delivered 1 million visitors, with around 600,000 travelling from Singapore.

Key source markets looking forward to Q4 are India, Japan, South Korea, Singapore, Australia and Europe. Indonesia and Thailand will emerge too as strong supply markets by the fourth quarter.

Airbnb revenue to the rescue

BANGKOK, 8 June 2022: Airbnb is releasing the first results from its latest survey* of hosts and guests worldwide, focusing on its findings from Thailand.

Hosts surveyed in Thailand, who used the platform last year, provided insights into how Airbnb hosts are using their income in a time of soaring inflation, emerging as key contributors to the local economy, and building strong people connections.

Mitigating Rising Costs with Hosting

As external forces pushed inflation higher around the world last year, income earned through hosting became essential for navigating higher prices for hosts in Thailand.

In response to a question about why they host their space on Airbnb:

  • Almost 35%t of hosts surveyed in Thailand said one of the reasons they host is to earn money to help cover the rising cost of living;
  • Nearly a third said they host to earn money to make ends meet;
  • Over half said they host to earn extra spending money;
  • Almost half said they host to earn money to grow their business.

According to the Food and Agriculture Organisation of the United Nations (FAO), the Food Price Index steadily increased last year, up to an all-time high in March 2022**. Against the backdrop of higher prices for everyday goods, nearly 45% of Thai hosts surveyed said they use the income earned through hosting to buy food and other necessities that have become more expensive. In Thailand, most hosts surveyed stated that they use the money earned through hosting to improve their homes.

Hosts surveyed also indicated that they expect that income earned through hosting will become more critical. Over 45% say they expect to become more reliant on host income in 12 months.

In addition, to revenue from guests and their local spending, Thai hosts surveyed contribute to Thailand’s tourism income.

Almost two-thirds of those surveyed say that they hire support staff such as professional cleaners.

Hosts also like to share recommendations with guests about restaurants and cafes (85%), outdoor sites and activities (two thirds), lesser-known areas and places to visit (60%), and shops and boutiques (almost half), amongst others.

In fact, more than three-quarters of Thai hosts surveyed recommended places to visit in and around their Airbnb neighbourhood to guests.

People to People Connection – Hosting to meet people from different cultures.

Almost 35% of hosts surveyed in Thailand are hosting on Airbnb to meet people worldwide. Nearly one-third of the hosts surveyed want to connect with people from different countries to learn about their culture and share more about Thai culture.

*Based on a survey of 87,070 Airbnb listings booked between 1 June 2021 and 31 December 2021. All additional host-centric survey data in this report originates from this survey.

**https://www.fao.org/worldfoodsituation/foodpricesindex/en

Agoda expands country partners

SINGAPORE, 8 June 2022: As countries worldwide reopen their borders and ease restrictions on international travel, demand is soaring beyond expectations.

In response, the global digital travel platform Agoda partners with several tourism authorities in the Asia Pacific region to boost confidence and help their respective countries safely welcome back travellers.

Following its initial success in Singapore, Thailand, Malaysia, and Indonesia, Agoda expanded its partnerships to the Philippines, Korea and Taiwan to feature Clean Certified Accommodations by each government to support countries’ safe reopening and revitalization of their tourism industries.

With the adoption of clean certifications, Agoda supports ongoing government initiatives to promote properties with high hygiene standards, enabling travellers greater access to safe and well-managed accommodations on their travels – in accordance with hospitality industry standards.

Properties that have fulfilled hygiene criteria in line with the local market and regional standards will receive a Clean Certified Accommodation badge on their property page on Agoda. Certifications including CHSE (InDOnesia CARE) of Indonesia, Clean & Safe Malaysia, Korea Quality, OK Travel in New Taipei City of Taiwan, Safety Seal of the Philippines, SHA+ of Thailand, and SG Clean of Singapore are now displayed on Agoda’s platforms.

“We are proud to partner with government authorities across the Asia Pacific and beyond to promote hygiene standards for all travellers,” said Agoda COO Omri Morgenshtern. “Agoda’s top priority has always been to help make travel easier, and travellers will be able to easily identify which properties meet the government cleanliness and hygiene standards in each market. Our objective for the Certified Clean Accommodation program is to help promote hygiene protocols among our accommodation partners and offer a layer of confidence for travellers looking to get back out there. We want to continue doing everything we can to help rejuvenate the tourism economy in the best way we can.”

Korea

“With the removal of the week-long quarantine-on-arrival measures in South Korea, we look forward to the inbound travel market coming alive,” said Kim Yong Jae, Director of the Tourism Certification Center of the Korea Tourism Organization. “In particular, since the Covid-19 outbreak, travellers’ standards for hygiene and safety have become stricter, and demand for clean and safe accommodation has increased. The Clean Badge partnership with Agoda provides international travellers with the ability to be able to explore every corner of South Korea safely and comfortably.”

New Taipei City

“New Taipei City Government considers epidemic prevention as the primary concern for tourism promotion. We are pleased to partner with Agoda in promoting ‘OK Travel’ among hundred accommodation partners providing accommodation references for travellers. We are excited that this collaboration will be an extra step towards helping us welcome more accommodations to participate and build New Taipei City a safer tourist destination ahead of tourism recovery to welcome domestic and international visitors in the future”, said Tsung-Ming Yang, Commissioner at Tourism and Travel Department of New Taipei City.

In line with travel trends noted in Agoda’s Travel Trend Survey, travellers are seeking reassurance that hygiene measures at their destination are rigorous and follow global best practices. Survey respondents were most interested in “daily room disinfection” followed by “daily disinfection (of general areas),” “providing hygiene standard listings,” and “hygiene certification from the government.”

UNWTO: Tourism recovery gets underway

MADRID, Spain, 7 June 2022: Tourism continues to recover at a robust pace, according to the latest UNWTO World Tourism Barometer.

Globally, destinations welcomed almost three times as many international arrivals in the first quarter of 2022 compared with the same period in 2021. Europe led the sector’s rebound.

UNWTO data indicates international tourism increased 182% year-on-year from January to March 2022, with destinations worldwide welcoming an estimated 117 million international arrivals compared to 41 million in Q1 2021. Of the extra 76 million international arrivals for the first three months, about 47 million were recorded in March, showing that the recovery is gathering pace.

Europe and the Americas lead recovery

UNWTO data shows that during the first quarter of 2022, Europe welcomed almost four times as many international arrivals (+280%) as in Q1 of 2021, with results-driven by strong intra-regional demand. In the Americas, arrivals more than doubled (+117%) in the same three months. However, arrivals in Europe and the Americas were still 43% and 46% below 2019 levels, respectively.

The Middle East (+132%) and Africa (+96%) also saw strong growth in Q1 2022 compared to 2021, but arrivals remained 59% and 61% below 2019 levels, respectively. Asia and the Pacific recorded a 64% increase over 2021, but levels were 93% below 2019 numbers as several destinations remained closed to non-essential travel.

By subregion, the Caribbean and Southern Mediterranean Europe continue to show the fastest recovery rates. In both, arrivals recovered to nearly 75% of 2019 levels, with some destinations reaching or exceeding pre-pandemic levels.

Destinations opening-up

Although international tourism remains 61% below 2019 levels, the gradual recovery is expected to continue throughout 2022, as more destinations ease or lift travel restrictions and pent-up demand is unleashed. As of 2 June, 45 destinations (of which 31 are in Europe) had no COVID-19 related restrictions. In Asia, many destinations have started to ease restrictions.

Despite these positive prospects, a challenging economic environment coupled with the military offensive of the Russian Federation in Ukraine poses a downside risk to the ongoing recovery of international tourism. The Russian offensive on Ukraine seems to have had a limited direct impact on overall results, although it disrupts travel in Eastern Europe. However, the conflict has major economic repercussions globally, exacerbating already high oil prices and general inflation and disrupting international supply chains, which results in higher transport and accommodation costs for the tourism sector.

Export revenues to recover faster as spending rises

The latest issue of the UNWTO Tourism Barometer also shows that US$ 1 billion were lost in export revenues from international tourism in 2021, adding to the USD1 billion lost in the first year of the pandemic. Total export revenues from tourism (including passenger transport receipts) reached an estimated USD713 billion in 2021, a 4% increase in real terms from 2020 but still 61% below 2019 levels. International tourism receipts reached USD602 billion, 4% higher in real terms than in 2020. Europe and the Middle East recorded the best results, with earnings climbing to about 50% of pre-pandemic levels in both regions.

However, the amount being spent per trip is on the rise – from an average of USD1,000 in 2019 to USD1,400 in 2021.

Stronger than expected recovery ahead

The latest UNWTO Confidence Index showed a marked uptick. For the first time since the pandemic, the index returned to levels of 2019, reflecting rising optimism among tourism experts worldwide, building on strong pent-up demand, particularly intra-European travel and US travel to Europe.

According to the latest UNWTO Panel of Experts survey, an overwhelming majority of tourism professionals (83%) see better prospects for 2022 than 2021, as long as the virus is contained and destinations continue to ease or lift travel restrictions. However, the ongoing closure of some major outbound markets, mainly in Asia and the Pacific, and the uncertainty derived from the Russia-Ukraine conflict, could delay the effective recovery of international tourism.

A higher number of experts (48%) now see a potential return of international arrivals to 2019 levels in 2023 (from 32% in the January survey), while the percentage indicating this could happen in 2024 or later (44%) has diminished compared to the January survey (64%). Meanwhile, by the end of April, international air capacity across the Americas, Africa, Europe, North Atlantic and the Middle East has reached or is close to 80% of pre-crisis levels, and demand is following.

UNWTO has revised its outlook for 2022 due to stronger-than-expected results in the first quarter of 2022, a significant increase in flight reservations, and the UNWTO Confidence Index prospects. International tourist arrivals are now expected to reach 55% to 70% of 2019 levels in 2022.

Go City reinvests in Thailand

BANGKOK, 7 June 2022: Go City, a multi-attraction pass, relaunches Go City Bangkok this week and confirms a renewed investment in Thailand.

The reimagined product now offers travellers to Bangkok access to more than 25 of the destination’s top attractions, experiences and tours. Additionally, Go City has expanded pass options in the most popular destinations for Thai travellers, including London, New York, Paris, Stockholm and Sydney.

Go City Bangkok soft-launched in February 2020, with 60% of sales coming from long haul markets such as the UK, US and Canada before travel restrictions ended inbound tourism. During the pandemic, Go City doubled down on tech and invested in long term improvements to the business, including rebranding the company around the customer.

Favourite destinations amongst Go City Thai customers

As the industry looks ahead to the full return of travel, Go City is betting big on APAC, both as a source market and destination. Thailand grew to be the company’s fifth-largest source market in APAC, and demand signals for Go City Bangkok are strong.

“We’re increasingly optimistic about APAC’s bounceback,” said Go City CEO Jon Owen. “As soon as restrictions began lifting earlier this year, we saw sales grow 10x. Go City Bangkok’s launch is the first step, but we’re equally excited to improve the experience for Thai travellers as they look to return to destinations including London, New York and Paris, which were the most popular cities in the Go City portfolio amongst Thai travellers in 2019.”

Attractions now available with the Bangkok pass include the King Power Mahanakhon Skywalk, Chinatown Food Tour and Bangkok Pub Tour. Popular staples include Ayutthaya Day Tour, Chao Phraya River Dinner Cruise, Tuk Tuk Tour, and authentic Thai massage experiences. Go City plans to add more lifestyle options into the mix, such as sky bars, F&B options and other lifestyle products.

There are two options for the Go City Bangkok pass.

An Adult Two-Day All-Inclusive Pass costs THB2,999 (approximately USD89).
An Adult Three-Choice Explorer Pass costs THB1,899 (approximately USD57).