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Tourism crisis sparks Thai industry response

HUA HIN, 19 MAY 2025: Thailand’s once-thriving tourism sector is now navigating turbulent waters. Foreign arrivals are falling short of expectations, with a sharp dip in Chinese travellers, growing regional competition, and a stubborn hangover from global shocks and conflicts. Meanwhile, hotel occupancies are dwindling, and trust in the government’s response is wavering.

A controversial proposal presented by the Ministry of Tourism and Sports recommends that THB800 million be spent supporting foreign-based OTAs. It has drawn fire from the Thai Hotels Association, while the Tourism Authority of Thailand (TAT) is quietly adjusting its lofty 2025 target of 40 million arrivals down to a more sobering 35.5 million — matching last year’s numbers.

Photo: Wat Traphang Thong or Golden Lake Monastery in Sukhothai, the ancient UNESCO-listed city that’s considered the cradle of Thai culture

The Federation of Thai Tourism Associations (FETTA) is sounding the alarm and preparing a direct appeal to the Prime Minister. With tourism still seen as Thailand’s last economic engine, the time for action is now.

Beyond the Crisis: A 10-Point Plan to Help Build-Back-Better Tourism in Thailand

If the last few years have taught us anything, returning to “business as usual” isn’t good enough. Thailand’s future lies not just in numbers but in the quality of experiences we offer — and in protecting what makes us special.

1. Look Beyond the Numbers: Protect What Matters.

Tourism is not just GDP. It’s culture, community, and ecology. Growth must be measured by how well we safeguard local identity and avoid the trap of overtourism, not by the benchmarks of arrivals and receipts. Our future generations — our children — deserve to inherit more than crowded beaches and overbuilt hillsides.

Recent signs of international tourist misbehaviour — particularly in Phuket and Pattaya — are deeply concerning. Locals are becoming tired of such unruly behaviour and know they have a choice. Local anger and frustration are unsuitable for tourism — a potential death knell. Reports of fighting, public drunkenness, and the open use of cannabis are harming Thailand’s family-friendly image and deterring more conservative travellers, especially the older generation. The unmistakable waft of drug smoke in public areas has become a frequent complaint. Zoning for cannabis use and stricter enforcement in tourist areas must be considered if Thailand wishes to attract higher-value, responsible tourism.

And it’s not just behaviour. The rising cost of travel to Thailand is beginning to bite. When combined with a global tourism slowdown and reduced outbound Chinese travel, Thailand must fight harder for every tourist dollar without compromising its values or long-term vision.

2. Wellness Beyond the Spa: Retreats of the North

From forest therapy in Phayao to herbal medicine workshops in Kalasin, we can evolve wellness into a more meaningful, healing journey. Let Northern Thailand become Asia’s sanctuary for spiritual and physical renewal.

3. Embrace the River: Mekong & Ping as Slow Travel Arteries

Launch immersive river journeys through the Northeast and North, guided by local wisdom, supported by riverside homestays, and powered by the calm of slow travel.

4. Rise of the Rail: Revive Thailand by Train

Reimagine Thailand’s railways as a nostalgic, sustainable alternative to domestic flights. Think gourmet sleeper services, heritage routes, and curated stopovers along the way.

5. Expand the MICE Map: Spread business tourism across the map. Offer incentives to take conferences to secondary cities like Khon Kaen, North Phuket or Nakhon Ratchasima, with cultural side trips to boot.

6. Thematic Trails in the Northeast: Introduce themed, multi-province trails — spiritual journeys, heritage circuits, and culinary pilgrimages — that encourage longer stays and deeper connections.

7. “Live Like a Local” Homestay Programmes: Scale up authentic, regulated homestays. Let visitors share morning chores with buffalo farmers, weave silk with master artisans, or join temple festivals — the heartbeat of Thai village life.

8. Culinary Tourism Renaissance: Food is Thailand’s most persuasive invitation. Expand immersive culinary experiences: market tours, regional food trails, and farm-to-table dining, especially in lesser-known provinces.

9. Eco & Agro-Tourism for Urban Escapees: Build demand for weekend green escapes, such as mushroom foraging, birdwatching, organic farming, and more. Partner with schools and universities for nature-based education programmes. Introduce art classes and painting workshops.

10. Expand the “Half-Half”: Travel Subsidy to Expats

TAT’s “We Travel Together” scheme has shown strong results. Expanding it to Thailand’s 3 to 4 million expats could inject THB1.7 billion into the economy with minimal extra investment.

That’s not just a smart investment — it’s a strategic one. With careful targeting, it needn’t fuel overtourism. Quite the opposite: it can direct visitors to quieter provinces, mid-week travel, and low seasons.

Final takeaways – Slower, Wiser, Kinder

Tourism is not only about economics — it’s about the memories we shape, the communities we touch, and the landscapes we leave behind. Let’s resist the urge to chase volume for volume’s sake. Instead, let’s craft a tourism future that’s slower, wiser, and kinder to all who call Thailand home — now and in the years to come.

The Kingdom has everything it needs to succeed. All that’s left is the courage to choose a better path.

About the author 
Andrew J Wood is a respected travel writer, hotelier, and tourism lecturer with over four decades of experience in Southeast Asia’s hospitality and tourism sectors. A former general manager of several leading hotels in Thailand and a regular speaker at international tourism forums, he is widely recognised for his insight into emerging travel trends and his passionate advocacy for Thailand as a world-class destination. 

Qatar Airways makes historic Boeing order

DOHA, 16 MAY 2025: Qatar Airways announced on Wednesday that it has placed the largest aircraft order in its history with manufacturing partner Boeing.  

As part of its strategic fleet growth plan, the landmark order includes up to 210 Boeing widebody jets — 160 firm and 50 option — which is the largest widebody order and the largest 787 Dreamliner order in the American aerospace company’s history.

Photo credit: Qatar. Trump harvests a whopping airline deal for Boeing.

The deal was announced on Wednesday during President Trump’s visit with His Highness Sheikh Tamim bin Hamad Al Thani Amir of the State of Qatar. 

Qatar Airways has also signed an agreement GE Aerospace (NYSE:GE) for more than 400 engines, including 60 GE9X and 260 GEnx engines, with additional options and spares, to power its next-generation Boeing 777-9 and Boeing 787 aircraft — the largest widebody engine purchase in the history of GE Aerospace. 

Qatar Airways Group Chief Executive Officer Engr Badr Mohammed Al-Meer said: “We are happy to announce our agreement with Boeing and our partnership in the largest widebody aircraft order in Boeing’s history and the biggest aircraft order in our history. This is a critical next step for Qatar Airways on our path as we invest in the cleanest, youngest and most efficient fleet in global aviation. This is so we can meet the strong demand in the airline as we seamlessly connect passengers to the world better than anyone.”

Order details

  • 130 787 Dreamliners is the long-range, ultra-efficient widebody aeroplane family that has delivered a 25% fuel-use improvement and superior passenger comfort.
  • 30 777- 9s, the world’s largest twin-engine aeroplane, is designed to set new standards in efficiency by reducing fuel use and emissions by 25% compared to the aeroplanes it replaces while elevating the passenger flight experience.
  • Options for an additional 50 787 and 777x aeroplanes.

Qatar Airways operates over 150 Boeing aeroplanes, including 777 and 787 passenger jets and 777 freighters. With this new purchase, Qatar Airways will become the largest Dreamliner operator in the Middle East.

Qatar Airways’ Largest Widebody Engine Deal in GE Aerospace History

The new GE Aerospace agreements solidify the company’s commitment to Qatar’s thriving aviation industry and build on the previous order for 188 GE9X engines, bringing the total to 248 engines. The addition of GEnx engines for the Boeing 787 fleet supplements their existing 124-engine order, further strengthening the national carrier’s commitment to efficiency and performance.  The two deals also include service agreements to cover the maintenance, repair, and overhaul of the GEnx and GE9X engines.

Emirates posts busiest year for baggage

DUBAI, 16 MAY 2025: With global travel at an all-time high, Emirates has confirmed its busiest year for baggage handling yet. Between April 2024 and March 2025, Emirates handled more than 2.8 million bags each month, averaging 100,000 per day, from Dubai to 140 global destinations. 

These figures mark a 3.7% increase in total bags from last year. Despite its complex operation, Emirates has maintained a 99.9% baggage handling success rate from its Dubai hub.

Emirates’ excellent statistical record for baggage handling places it as the top performing airline worldwide. 99.9% of all baggage coming from Dubai or transferring through reaches its owner on time at the correct destination. Emirates ‘baggage mishandling rate, which can be defined as ‘delayed, lost or misplaced baggage,’ is minimal at 1.4 in 1000 at the Dubai hub – almost 30 times lower than some other providers.

On a global level, when Emirates customers’ bags are unavoidably delayed, 91% are reunited with their owners within 72 hours. Internationally, this rate is notable because Emirates mainly manages international baggage and international transfer baggage, so the luggage goes on long and complex journeys that require a significantly higher level of attention than domestic travel.

Lost and found is another area where Emirates excels, with 94% of valuable items proactively recovered and returned to customers in Dubai within 60 minutes, thanks to a dedicated team. These items are found either on Emirates aircraft or at the Emirates hub in Dubai International (DXB) Terminal 3. They are marked as ‘valuable’ because they are essential items for Emirates customers’ travel experience – passports, wallets and phones.

Latest developments for Emirates Baggage Handling

In 2024, the airline introduced Emirates Bag Connect. This tool is available to customers on the Emirates app and website and offers a comprehensive view of the baggage journey with timely baggage status tracking. An additional feature was also introduced to allow customers to track mishandled bag delivery, and this service is now available at 80 stations across the Emirates’ network.

In the Emirates Dubai hub, from 2.8 million bags handled monthly, an average of 2300 bags are found without baggage tags. Emirates and dnata teams work together to track the owner proactively. An average of 80% of these bags are recovered and loaded onto the aircraft before the flight’s departure, ensuring no disruption to the customer.

Various scenarios may have occurred on the rare occasion that baggage is delayed. Sometimes baggage tags are accidentally torn off, or occasionally, a bag could fall off the underground baggage belt as its rounds a corner. A transfer flight may be unavoidably delayed due to weather or a sick passenger, making it impossible to remove and reload the bag onto the passenger’s transfer flight in time. In this case, the customer’s bag is immediately loaded onto the next flight. This is done automatically by combining complex systems, such as the baggage handling system by Dubai Airport, the baggage reconciliation system by Dnata, and Emirates Bag Connect.

Emirates attributes its best-in-class baggage handling to robust systems and high-tech procedures, including a multimillion-dollar investment into software that Emirates has tailored to specific needs, providing full visibility of entire journeys. On an average Emirates journey from Dubai, a customer’s luggage goes on its own trip, interacting with many of the Emirates team. Steps can include a porter’s trolley to a check-in agent and baggage belt, to the ‘Boss Room’ where baggage is scanned with high tech security, to being loaded into dnata baggage containers and onto the moveable dollies bound for Emirates aircraft before it travels across the world, to meet the baggage handlers at a new destination.For information on the airline and to book flights, visit www.emirates.com.

Sarawak tourism on show in Singapore

KUCHING, 16 MAY 2025: Marking its debut at the Travel Malaysia Fair (TMF) 2025, held from 2 to 4 May at Singapore EXPO Halls 4 & 5, the event spotlighted Sarawak’s growing appeal as a sustainable, culturally rich, and easily accessible destination for Singaporean travellers.

With Singapore ranking among Sarawak’s top five international markets in 2024 and direct flight connections to Kuching, Miri, and Sibu, the Sarawak Pavilion featured five dedicated sellers, including established travel agencies: Meidi Travel Solutions, Singatour, and EU Holidays. 

Offering specially curated packages highlighting Sarawak’s eco-tourism, culture, and adventure offerings, the pavilion served as a dynamic space for networking sessions with Singaporean travel agents to strengthen future collaborations and product development.

“Singapore has always been a vital market for us,” said Sarawak Tourism Board CEO Sharzede Datu Haji Salleh Askor. “Our presence and participation reaffirm our commitment to deepen engagement with Singapore’s travel community and reconnect with a mature market that values nature, heritage, and convenience. The significant turnout of Singaporean attendees at the Rainforest World Music Festival (RWMF) 2024, supported by convenient direct flights, reflects the strength of this connection and the potential to grow it even further.”

STB is confident that renewed marketing efforts, stronger partnerships, and enhanced air connectivity — including 14 weekly flights operated by Scoot — will continue to drive momentum.

The event builds on the success of previous collaborative campaigns, including the 2024 Tripartite Campaign Agreement between STB, Scoot, and Sarawak Trade and Tourism Office Singapore (STATOS), reinforcing Sarawak’s growing presence in Singapore as a bleisure (business + leisure) and eco-cultural destination.

https://www.sarawaktourism.com

Travel Meet Asia 2025 to drive tourism growth

SINGAPORE, 16 MAY 2025: Southeast Asia’s premier B2B travel trade show, Travel Meet Asia 2025, will bring together high-level decision-makers from the leisure, MICE and business travel sectors in Jakarta on 25 and 26 June to unlock the full potential of strategic source markets in the region. 

This year’s edition, attracting top travel buyers and sellers for the two-day B2B show, will convene at Swissôtel Jakarta PIK Avenue in the Indonesian capital from 25 to 26 June.

The show facilitates targeted market access and empowers businesses to explore new growth opportunities through one-to-one meetings, curated networking, and expert-led conference sessions.

Ni Made Ayu Marthini, Deputy Minister for Marketing at the Ministry of Tourism Indonesia, will attend as the Guest of Honour and officiate the opening ceremony of Travel Meet Asia 2025, underscoring the government’s strategic commitment to strengthening international tourism partnerships and stimulating economic growth across Southeast Asia.

Early-bird registration for trade visitors is now open through 20 June 2025. Trade visitors are encouraged to secure their tickets at preferential rates to guarantee access to one-to-one appointments and exclusive conference sessions designed to shape the future of the region’s travel industry.

Exhibitor Line-Up: Asia and Beyond Showcased

Leading travel companies have confirmed their participation as exhibitors, including: The Ascott Limited, Celyon Escapade, CN Travel Group, Crossing Vietnam, DidaTravel, DMC Asia Plus – Vietnam, Hoian Memories Land, Khiri Travel, Little Bhutan, Miki Travel, Nippon Travel Agency, SUNRATE, Sutera Sanctuary Lodges, Meliá Hotels International, Heritance Aarah & Adaaran Resorts, Gofan Safaris & Travel Africa, Resorts World Sentosa, Transsib Voyage, Ama Waterways, TUI Hotels & Resorts, and Wow India Travel & Tours. 

Backed by Regional Associations

The event is proudly supported by five leading regional associations: the Association of the Indonesian Tours and Travel Agencies (ASITA), the Association of the Indonesian Tour and Travel Agents (ASTINDO), the Malaysian Association of Tour and Travel Agents (MATTA), the National Association of Travel Agents Singapore (NATAS) and the Thai Travel Agents Association (TTAA). Their support underlines TMA’s credibility and its importance as a platform for market access across Southeast Asia.

Top Buyers Confirmed from Across the Region

More than 400 regional and international buyers have already confirmed their attendance, representing sectors such as incentive travel, corporate travel management, tour operation, and online distribution. The following renowned companies are among those sending their top buyers to participate:

Travel Meet Asia 2025 offers unmatched access to buyers, partners and fresh perspectives for professionals across the travel ecosystem.

Conference Programme: Expert Insights to Shape the Future of Travel

The Travel Meet Asia conference programme will feature a strong line-up of distinguished speakers who will share data-driven insights and practical strategies across six key themes — market overview and trends, travel and destination marketing, hotels & alternative accommodations, MICE & corporate travel, travel technology, transportation & logistics. Highlight speakers include:

Travel Meet Asia 2025 stands as the definitive platform for trade professionals seeking to forge new partnerships, discover emerging trends and unlock the full potential of Southeast Asia’s travel markets.

Early bird registration for trade visitors is now open until 20 June 2025. To learn more and register, visit: travelmeetasia.com/visitor

Book a stand: travelmeetasia.com/exhibitor

TÜRSAB joins the World Travel & Tourism Council

SINGAPORE, 16 MAY 2025: The World Travel & Tourism Council (WTTC) welcomes the Association of Turkish Travel Agencies (TÜRSAB) as its newest Association Partner, marking a significant step in strengthening international collaboration across Travel & Tourism.

Based in Istanbul, TÜRSAB is one of the world’s most established and professional tourism organisations, representing nearly 16,000 member travel agencies across Türkiye. 

Established in 1972, the Association has long played a leading role in shaping Türkiye’s tourism landscape and driving industry development through advocacy, professional training, and strategic representation.

Operating through 34 Regional Representative Boards and 15 Expert Committees encompassing all major tourism industry segments, TÜRSAB is dedicated to raising professional standards and enhancing global competitiveness.

Its core activities include protecting the rights of travel agencies, delivering industry-focused education programmes, and actively promoting the sector both nationally and internationally.

WTTC President & CEO Julia Simpson said: “We welcome TÜRSAB into our global network of leading Travel & Tourism voices. Türkiye is a vital part of the worldwide tourism economy, and TÜRSAB’s expertise makes it a valuable contributor to our shared vision.

“As we shape a more sustainable and innovative future for the sector, TÜRSAB’s insights and collaboration will help ensure inclusive growth and long-term resilience. We look forward to their active participation and to strengthening ties with Türkiye’s dynamic tourism industry.”

TÜRSAB President Firuz Bağlıkaya commented: “As the Association of Turkish Travel Agencies (TÜRSAB), which continues its way with determination as the world’s largest tourism professional organisation, it is very important for us to participate in an important international organisation such as the World Travel and Tourism Council.”

“We believe that WTTC will add value to TÜRSAB as an international organisation, and likewise, TÜRSAB will make significant contributions to WTTC with its experience and knowledge of more than half a century. With the mutual synergy of WTTC and TÜRSAB, world tourism will greatly benefit.”

The Association also plays a key role in international representation, ensuring Turkish tourism is effectively positioned globally. Through this partnership with WTTC, TÜRSAB is poised to contribute to broader sector-wide discussions on policy, sustainability, innovation, and economic growth.

Thomas Cook India declares record pre-tax profit

DELHI, 16 MAY 2025: Thomas Cook India shattered its financial performance records, reporting its highest-ever consolidated profit before tax of INR3,784 million in its FY25

Total income from operations grew 12% year-on-year to INR82,815 million.

Thomas Cook (India) Limited Managing Director & CEO Mahesh Iyer.

Operating profit before tax (PBT) for FY25 grew 15% to INR3,821 million from INR3,337 million.

Operating PBT for Q4 FY25 grew 51% to INR917 million from INR608 million.

Standalone Operating PBT for FY25 grew 20% to INR1,650 million from INR1,377 million

 Q4, typically an investment quarter, was profitable for a second consecutive year.

Travel Services EBIT grew by 29% in FY25, aided by a strong turnaround of the group’s  global DMS companies; Forex grew by 21%

Cash and bank balances at the close of the fiscal year (1 April 2024 to 31 March 2025) stood at INR20,739 million. In the group’s statement for the fiscal year ending 31 March 2025, the board recommended a dividend of INR0.45 per share.

Commenting on the results, Thomas Cook (India) Limited Executive Chairman Madhavan Menon said: “Thomas Cook India has delivered another robust performance to wrap up FY25, reporting its highest ever consolidated PBT of INR3,784 million. PBT grew an impressive 46% in Q4 FY25 and 10% for the FY25. 

“The FY25 results were driven by strong all-round delivery — with Travel Services EBIT growing by 29%, aided by a strong turnaround of Global DMS Companies; Forex growing by 21%.”

Thomas Cook (India) Limited Managing Director & CEO Mahesh Iyer added: “I am proud of the strong all-round performance of the teams across businesses & geographies for FY25. Our focus will remain enhancing customer experience, digital transformation and cost optimisation. Going forward, we remain cautiously optimistic given recent geopolitical events, global trade wars and potential effects.” 

How business sectors performed

Corporate Travel 

• Turnover grew by 10% y-o-y for FY25; 2% for Q4 FY25

• 11 corporate accounts acquired across sectors like IT, Media, Pharma, FMCG, Manufacturing, BSFI

• 3 new large corporate accounts implemented for Q4 FY25

• 50% touchless transactions led by the adoption of the corporate self-booking tool in Q4 FY25

• Non-Air business has grown over 29% y-o-y; Hotel business grown by 52% y-o-y for FY25

Meetings-Incentives-Conferences-Exhibitions (MICE) 

• Managed over 150 groups, including mega groups of 500 to over 1000 delegates per group. Key international destinations: Europe, Australia, Southeast Asia, UK, UAE, Azerbaijan, Malaysia; Domestic: Goa, Jaipur, Delhi, Kolkata

• Successfully managed the National Games 2025 in Uttarakhand as the exclusive partner for accommodation, catering and transport, managing a 20,000-member contingent, including 10,000+ athletes, 5,000 support staff and 3,000 dignitaries

o Championed the ‘Green Games’ initiative with the planting of over 1600 trees and sustainable practices 

• Successfully managed the Khelo India Para Games 2025 in Delhi as the exclusive partner for accommodation, catering and transport for 1,300+ para-athletes and 1,000+ support staff across three venues, including provision of 8,000+ room nights with para-special accessibility requirements and 35,000+ meals served through live kitchens

o Delivered 2,000+ coaches and small vehicles with para-special accessibility, alongside 24×7 support through a dedicated control room and 11 city arrival points, ensuring seamless athlete experiences

Leisure Travel

• Sales growth of 20% y-o-y for FY25; 19% for Q4 FY25

• Operated significant volumes (group and personalised products) for Maha Kumbh; premium accommodation and exclusive guided darshans

• Successfully operated tours for the Japan Cherry Blossom season; Unique culinary experiences included Indian chefs flown down to the destination

• Expanded Domestic & Short-haul cruise portfolio; ocean and river cruises (international) continued to perform well

• Experiential travel witnessed high demand – including Northern Lights, events (Rio Carnival) and Polar cruises (Antarctica), Jan to March migration (Kenya)

Destination Management Services (DMS) Network

• India DMS: Turnover grew by 21% y-o-y for FY25; 17% for Q4 FY25, in line with the increase in foreign tourist arrivals.

Overseas DMS: Sales grew by 30% y-o-y for Q4 FY25 and 23% y-o-y in FY25

• Middle East – Desert Adventures: During the quarter, sales saw a healthy increase, led by strong performance in the MICE segment. FIT business in Q4 FY25 remained subdued, primarily due to lower contributions from CIS countries. However, this was more than offset by the MICE segment, led by Gulf Dunes, which secured significant bookings, including major events such as those for Amway (with a topline of INR1078 million) and BMW. Additionally, the entity’s luxury travel segment, Arabian Lux, and the OTA business showed encouraging growth, contributing positively to the quarter’s overall performance

• Asia Pacific – Asian Trails:  Delivered positive growth in Q4 FY25, primarily driven by contributions from Thailand, Vietnam and Australia

• USA – Allied TPro: While sales were subdued during the quarter, however, it saw improved margins primarily driven by a mix change towards higher Groups and VIP segments.

• Private Safaris

o South Africa: Q4 FY25 showed steady y-o-y performance, with improved contribution margins driven by upselling efforts within the Groups and MICE segments

o East Africa: The performance in Q4 FY25 declined sharply, primarily due to the absence of business from FTI following its insolvency. The company continues to make progress on strengthening business from existing partners and by adding new business to compensate for the loss witnessed

Abu Dhabi stopovers surge January to April

ABU DHABI, 16 MAY 2025: The Department of Culture and Tourism – Abu Dhabi (DCT Abu Dhabi) and Etihad Airways report the Abu Dhabi Stopover Programme achieved 25,000 bookings in the first four months of 2025, representing a 47% growth in sales compared to the same period in 2024.

 More significantly, the actual intake of visitors surged to 44,000 between January and April 2025, marking a substantial 76% increase over the 25,000 visitors recorded during the same period last year.

From left (flanked by Etihad Cabin Crew) Tiago Phillimore, Etihad Director Destinations, Products & Holidays; Aysha Al Kaabi, Etihad VP of Commercial Enablement & Engagement; Abdulla Yousuf, DCT Director International Operations; Haitham Al Khamis, DCT Section Head of Aviation, Cruise & Global Partnerships; and Nahla Al Shorbaji DCT Project Manager Aviation.

The success of the Abu Dhabi Stopover Programme extends beyond initial visits, with many travellers who first experienced the emirate during a short stopover returning for longer, dedicated holidays.

This growth builds on the strong performance throughout 2024, which welcomed 85,000 international stopover visitors compared to 12,000 in 2023. Etihad Airways anticipates hosting more than 130,000 stopover guests in 2025, continuing to bring incremental visitors to Abu Dhabi at an accelerated pace.

The programme attracts visitors from across Etihad’s global network, with notable interest from the United States and Canada, where travellers are increasingly breaking their journey to experience Abu Dhabi’s cultural attractions. European visitors from the United Kingdom, Germany, and France are discovering the emirate’s unique blend of tradition and modernity. The programme also resonates with travellers from India, Japan, and South Korea, highlighting Abu Dhabi’s diverse appeal to international visitors.

The new Abu Dhabi Pass launched in March further enhanced the programme’s appeal, which provides additional benefits for travellers seeking to maximise their time in the emirate.

The digital Abu Dhabi Pass provides visitors with free airport transfers, a tourist SIM card with data connectivity, unlimited access to public buses, and 24-hour unlimited access to the hop-on-hop-off tourist bus network. Pass holders also enjoy exclusive discounts of up to 15% at leading attractions, including Qasr Al Watan, Louvre Abu Dhabi, and Yas Island’s entertainment destinations such as Ferrari World Abu Dhabi, Warner Bros. World™ Abu Dhabi, SeaWorld Yas Island, Abu Dhabi and Yas Waterworld.

Etihad Airways Chief Executive Officer Antonoaldo Neves said: “Our Stopover Programme continues to exceed expectations as more travellers choose to break their journey and discover Abu Dhabi. The 76% growth in visitors during the first four months of 2025 demonstrates the programme’s accelerating momentum. By offering up to two complimentary hotel nights, we’re giving visitors the perfect opportunity to experience our remarkable destination. The introduction of the Abu Dhabi Pass has further enhanced this experience, providing practical benefits and exclusive discounts that allow visitors to make the most of their time in the emirate.”

The average length of stay for stopover visitors has increased since 2024, with travellers exploring more attractions. This growth supports the objectives of Abu Dhabi’s Tourism Strategy 2030, which aims to attract 39.3 million visitors, create 178,000 new jobs in the tourism sector, and contribute AED 90 billion to Abu Dhabi’s GDP by 2030.

Looking ahead, DCT Abu Dhabi and Etihad Airways plan to further enhance the visitor experience through continued collaboration, with ambitious targets set for international visitor arrivals in the coming years.

Bryan Batista named CEO at Skyscanner

SINGAPORE, 16 May 2025: Skyscanner confirms the appointment of Bryan Batista as its CEO, taking over the role from John Mangelaars.

Batista is currently the Chief Operating Officer and will assume the CEO role on 1 June 2025.   

Departing CEO John Mangelaars commented: “After four and a half incredible years, I am stepping down as CEO and passing the baton to Bryan. The company is in a great position, and I feel that now is the right time for me personally to make this change and pursue new ventures. I have enormous confidence in Bryan’s leadership and determination to take Skyscanner forward in the next stage of its ambitious growth.” 

In the last year, Skyscanner experienced record performances across its travel products, with double-digit growth in flights, car rental and accommodation and broke into high-growth markets, including India, where it expects to double its audience.  

Batista joined Skyscanner in January 2024 as Chief Operating Officer. He previously held leadership positions at Tesla and at Booking.com as CEO of Rentalcars.com and SVP of their Trips business unit. Since joining, Bryan has been instrumental in building and implementing the company’s long-term strategic vision across the company, which sees Skyscanner search 100 billion prices every day to help travellers plan and book their trip with ease and confidence.  

The incoming CEO, Bryan Batista, commented: “Stepping into this role is a dream. I get to lead a company on a mission to become the world’s number one travel ally. I am excited that we are now adding rail and package travel options to that mix, delivering the best deals and the widest selection of travel options to our travellers. We are breaking into new markets, adding new products and smarter tools to make travel planning part of the adventure, not the admin.” 

Skyscanner connects over 160 million users in 180 countries and 37 languages to more than 1200 flight, hotel and car rental partners every month. Rail and package travel options are also available in select markets, giving travellers even more choices when planning their next trip.

QF links Perth to Auckland and Johannesburg

SYDNEY, 16 MAY 2025: Qantas has announced two new routes will join its growing international network, with flights from Perth to Auckland and Johannesburg set to take off from December 2025*.

These routes unlock more Australian connections across the airline’s international and domestic network, which now spans over 100 destinations worldwide.

Already open for bookings, the new services reinforce the growth of Qantas’ western hub, adding over 155,000 seats in and out of Perth each year. These flights have been made possible by funding allocated from the Federal Government to the Australian Border Force and the Department of Agriculture, Fisheries and Forestry to deliver additional border services at airports. 

The funding will enable Perth Airport to invest in additional staffing, equipment and facilities that increase border and biosecurity capacity and, in turn, allow the airport to host more international flights.

The routes will also enable further international connectivity for New Zealand and South Africa on the Qantas network and its comprehensive global airline partner network.

Qantas International CEO Cam Wallace commented: “By connecting Perth directly with Auckland and Johannesburg, we’re supporting the local economy by opening valuable inbound tourism opportunities for Western Australia and generating new jobs for the state. These routes also enable further growth throughout Australia with connections across our domestic network.

“Our new Perth to Auckland route offers connections for West Australians to New York via Auckland, while the new direct flight to Johannesburg provides a vital connection for customers in Perth to visit popular cities like Cape Town through our partnership with Airlink.

Perth Airport’s Chief Commercial and Aviation Officer, Kate Holsgrove, added: “Perth is a dynamic, expanding hub with incredible growth opportunities, and we remain focused on working with our airline partners to grow aviation connectivity to create more opportunities for Western Australia’s tourism industry and provide more options for Western Australians to travel.

“Creating additional capacity within Terminal 3 and Terminal 4 will allow Qantas to add or expand its services to Western Australia and is an important interim measure as we build new terminal facilities at Airport Central so Qantas can relocate in 2031.”

Key information on the new routes

Fares are available now on Qantas.com. The inaugural Perth to Johannesburg service will take off on 7 December 2025* and the inaugural Perth to Auckland service will take off on 8 December 2025*.

Both routes will operate three times per week on a Qantas A330 aircraft. The aircraft has 27 business class seats in a 1-2-1 configuration, each featuring direct aisle access and converting into a lie-flat bed, and 224 economy seats.

Perth to Auckland will operate as QF111 on Monday, Wednesday, and Saturday. The flight time is six hours and 45 minutes.

Perth to Johannesburg will operate as QF65 on Tuesday, Friday, and Sunday. The flight time is 11 hours and 15 minutes*.

*Subject to government and regulatory approval, schedule subject to change.