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Bangkok tops Agoda booking trends 

BANGKOK, 24 January 2024: Bangkok is the most popular international city destination for the upcoming Lunar New Year holiday (10 February) based on booking data released by the digital travel platform Agoda. 

Thailand is also one of the most popular destinations to celebrate the festivities, trailing only Japan in the popularity chart. Agoda’s booking data highlights Malaysia, China, South Korea, Singapore, and Japan as top destinations alongside Thailand, benefiting from a surge in Lunar New Year bookings.

Photo credit: Agoda

Although officially celebrated on Saturday, 10 February, the Lunar New Year holiday extends to a long weekend or even a week-long celebration in China, Japan (Spring Holiday) and Vietnam (Tet). The holiday also referred to as Chinese New Year, is traditionally one of the peak travel moments for tourists from mainland China. China is back in contention for the first time since 2019, ranking the third top source market overall for the top inbound destinations: Indonesia, Malaysia, Philippines, South Korea, Thailand, and Vietnam.

Thai travellers also explore diverse destinations abroad, with Japan, Taiwan, South Korea, Hong Kong, and Vietnam being the top choices. The preferred international cities for Thai travellers include Tokyo, Taipei, Seoul, Osaka, and Hong Kong.

Agoda’s associate vice president for Southeast Asia Enric Casals commented: “The Lunar New Year period is a significant time for travel, and this year is no different. Since 2019, hotels and destinations have diversified the appeal of their markets with visa-free travel and other incentives. That has made them less reliant on one market and more appealing to new travellers. But the travel industry will undoubtedly look forward to welcoming back more travellers from China this year.”

Regionally, the trends echo a similar sentiment. Most outbound travellers are from South Korea, Singapore, China, Hong Kong, and Japan. They are visiting Japan, Thailand, Malaysia, Indonesia, and Vietnam, showcasing various cultural and leisure options. Bangkok, Tokyo, Seoul, and Osaka remain appealing, underscoring the region’s rich urban and cultural diversity.

(Source: Agoda)

Luxury tented camp targets corporates

CHIANG RAI, 24 January 2024: The recently opened Visama Mae Chan tented camp in northern Thailand has announced it is pitching for private corporate buyouts.

The five-star tented camp opened in December during Chiang Rai’s short peak season that peters out in late February. During the long low season, sales will target corporates that take over the entire camp for board meetings, strategic planning retreats, and incentive reward bookings. It is also making the property available for private takeovers by families, groups of friends and intimate wedding parties.

Each group will have a dedicated in-house event manager to ensure smooth proceedings. The camp’s founders, VHG Hospitality Asia, have created a service culture and property that can host 10 executives and their partners in 10 safari tents imported from South Africa and adapted for northern Thailand.

VHG Hospitality Asia co-founder Christopher Stafford, known for pioneering hospitality projects such as I37 Pillars Hotel Chiang Mai and at Anantara Hotels, says the property team can create a large variety of activities both inside the tented camp and in the surrounding areas of forested hills, rice paddies and small villages.

He cites guided hiking and biking trips, cooking classes, spa therapy, yoga, Tai Chi, archery, painting and pottery classes. Evocative temples, mountain landscapes and hill tribe villages are a short trip away.

Indoors and outdoors

The camp lends itself to both indoor and outdoor meetings. In the evening, star-lit fire-side movie screenings and BBQs are available at the Ambalama lounge area.

The tents stand on raised platforms in a hill country setting and range in size from 48 to 80 sqm (517-860 sq ft), including a 12 or 20 sqm (130-215 sq ft) veranda. The largest tent has two bedrooms.

Amenities in all tents include air conditioning, mobile phone with concierge app, French press coffee pots, WiFi, rain showers, safety deposit box, refrigerator, his and her bathrobes and slippers, bathtub, large balconies and an evening turndown service.

Corporate groups giving back

Visama Mae Chan partners with the neighbouring Friends of Thai Daughters Foundation. Three young women university graduates are already working at the resort thanks to the foundation. There are opportunities for companies to support the charity’s work while at the camp.

Visama Mae Chan is a 40-minute car transfer from Chiang Rai International Airport. Flight times from Bangkok are one hour and 25 minutes and two hours and 10 minutes from Phuket.

Winning ways debut at Centara Osaka

BANGKOK, 24 January 2024: Centara Hotels & Resorts, Thailand’s leading hotel operator, is proud to announce its debut property in Japan, Centara Grand Hotel Osaka, received the prestigious Nikkei Asia Award at The 2023 Nikkei Excellent Products and Services Awards, sponsored by Nikkei Inc.

Selecting Centara Grand Hotel Osaka as the winner from a competitive pool of 228 entries, this esteemed accolade, now in its 42nd edition, celebrates innovation and excellence in new products and services each year. This recognition underscores the hotel’s remarkable performance since its inauguration in July 2023, when a milestone of 50% of reservations had been secured before its grand opening.

Centara Grand Osaka’s strategic initiatives have garnered acclaim, specifically in catering to the burgeoning accommodation demand from Southeast Asia and Chinese tourists. This success owes itself to the hotel’s astute responsiveness to market dynamics, capitalising on favourable exchange rates driven by the weakened yen. With this pioneering approach to embracing the Japanese market, the hotel has set itself apart with a steadfast commitment to providing world-class service and industry leadership.

Centara Grand Hotel Osaka is honoured to have won the 2023 Nikkei Asia Award and looks forward to future successes as it continues to offer guests an unforgettable experience through its stunning fusion of warm hospitality, Thai family values, and the beauty of Japanese culture.

For bookings or more information, please visit www.centarahotelsresorts.com/ and seize the opportunity to create lifetime memories with Centara Hotels & Resorts.

Carnival in Spain

SINGAPORE, 24 January 2024: There’s an open invitation to join carnival time in Spain by exploring spectacular festivals celebrated across the country. 

Carnival is usually held in February or March, with the dates depending on the year, although some places even hold them earlier in January. The festivals are noted for humour, parodies, and costumes in the streets of Spanish towns and cities, all of which have their traditions.

Carnival in Spain is a cacophony of colourful outfits, dancing, music and parties. The largest celebrations occur on the Canary Island of Tenerife, in the coastal city of Cadiz and the seaside town of Sitges, near Barcelona.

Here are six amazing Spanish carnivals declared ‘Festivals of International Tourist Interest’.

Carnival in Cadiz

Cadiz, in Andalusia, is the carnival of “comparsas”, “coros” and “chirigotas”: songs full of irony and criticism that are written by the different groups who participate in the fiesta. Explore the town centre and immerse yourself in an unbridled freedom and fun atmosphere. The festival runs from 8 to 18 February.

Carnival in Santa Cruz de Tenerife

One of the world’s biggest carnivals awaits you in the capital of the island of Tenerife. Join in the parades and be amazed by the imaginative, fancy and eye-catching costumes of the Carnival Queen hopefuls. Lose yourself in this celebration’s music, rhythm and joy with people from all over the planet. The festival ends on 18 February.

Carnival in Águilas

Another of the most famous carnivals is Águilas (Murcia). This festival is full of colour and features a multitude of parades and competitions in which the spectacular costumes take centre stage. Two of its traditions are particularly famous. The throwing of cascarones (eggs stuffed with confetti) and drinking “cuerva”, a drink many describe as a “magic potion” that awakens the carnival spirit. The festival runs from 8 to 17 February.

Entroido of Xinzo de Limia

This Galician festival has the longest carnival programme in Spain. It begins on Fareleiro Sunday (three weeks before Carnival Sunday) and ends on Piñata Sunday. The parade of floats and troupes is led by a group of traditional masked characters called “pantallas” who wear belts with bells. They are responsible for ensuring people dress up and are the top stars of this celebration. Carnival Tuesday is the most important day. The festival ends on 18 February.

Carnival in Badajoz

Dozens of carnival bands, known as comparsas, and thousands of people participate in the great Carnival Sunday Comparsas Parade. The festivities also include the Murgas musical competition and the Burial of the Sardine. The festival runs from 9 to 13 February.

Festivities during Carnival in Las Palmas de Gran Canaria

The city is flooded with people, colour and fun during these festivities, which have occurred since 1574. Highlights include the Great Parade, which attracts tens of thousands of people and stretches more than seven kilometres, and the Gala of the Carnival Queen, where the competitors wear stunning costumes of feathers and rhinestones. The Drag Queen Gala is another highlight. The festival ends on 18 February.

All over Spain

But these aren’t the only major carnivals held in Spain. There are others in many other locations, and they are always full of originality and joy.

At Verín Carnival (Galicia) highlights include the “fariñadas” (flour fights) and the strange masked figure of Cigarrón. We can recommend several other carnivals of national tourist interest, including Villarrobledo, La Bañeza, Ciudad Rodrigo (Toro Carnival), Miguelturra, Alcázar de San Juan (Carnavalcázar), Cebreros, Herencia and La Vijanera in Cantabria.

For more on Spain’s travel experiences, visit https://www.spain.info/en/
For the annual calendar of events in Spain check https://www.spain.info/en/calendar/ 

(Source: Spain Tourism Board – Southeast Asia, Australia & New Zealand).

Priority Pass rebrands annual awards

SINGAPORE, 24 January 2024: Priority Pass, operated by Collinson, is relaunching its annual lounge awards for 2024 with a new brand name: Priority Pass Excellence Awards.

Formerly known as the Priority Pass Lounge of the Year Awards, the awards programme has undergone a major revamp for its 16th edition.

The awards honour the outstanding lounge experience delivered by the global Priority Pass network, which recently reached the milestone of 1,500 lounges at over 700 airports in 145 countries.

The awards relaunch comes off the back of a landmark year for Collinson. In 2023, the company grew its global network by 56% compared to the previous year, adding 244 lounges and 84 dining, spa and relaxation experiences – and reported a record year for global lounge visits, that increased 57% in 2023. 

Three award categories

This year, the Priority Pass Excellence Awards adds two new categories;  ‘Pioneer of the Year’ and ‘All-Star of the Year’ to celebrate the full capabilities of the Priority Pass partner network. 

Lounge of the Year – based on Priority Pass Member ratings and reviews, this award highlights the best lounges and experiences that the brand’s network has to offer

Pioneer of the Year – shining a light on the lounges and experiences that are demonstrating the greatest innovation to supercharge the service they provide to Priority Pass members.

All-Star of the Year – recognising the lounge employees who truly go above and beyond to deliver world-class service excellence for Priority Pass Members

The Priority Pass Excellence Awards winners will be announced in March 2024.

ONYX signs Shama Johor Bahru

SINGAPORE, 24 January 2024: ONYX Hospitality Group, headquartered in Bangkok, Thailand, will manage the Shama Suasana Johor Bahru in Malaysia, marking the opening of the first Shama property in the country. 

Malaysia is the first country, outside of Thailand, to have three ONYX brands: Amari, OZO, and Shama.

(From Left to Right) Tun Musa Hitam, Chairman Emeritus of UMLand Bhd, Dennis Ng Yew Khim, Group Managing Director of UMLand Bhd, Yuthachai Charanachitta, CEO of ONYX Hospitality Group and Harold Olaya Leon, SVP. Head of Operations of ONYX Hospitality Group.

The signing ceremony took place on 18 January 2024 at Amari Kuala Lumpur in Malaysia, with Dennis Ng Yew Khim, Group Managing Director, United Malayan Land Bhd, and Yuthachai Charanachitta, CEO of ONYX Hospitality Group. The opening is set for Q1 2024. 

Owned by United Malayan Land (UMLand), a property developer in Malaysia, it’s the second UMLand property under ONYX Hospitality Group’s management. The other is the five-star Amari Johor Bahru, which opened in 2017. 

The 207-room Shama Suasana Johor Bahru is located in the heart of the city on a site next to the Zenith Lifestyle Centre, Johor Bahru’s premier entertainment hub, and within walking distance to malls, department stores, and Johor Bahru’s Heritage Trail. It is within walking distance of the Rapid Transport System, the customs, immigration and quarantine checkpoint for cars, buses, and the JB Sentral train station. 

Skyscanner hires new COO

SINGAPORE, 24 January 2024: Skyscanner names Bryan Batista as its new Chief Operating Officer. 

The former senior vice president of international at Gopuff, SVP Trips and CEO of Rentalcars at Booking.com and director of EU Sales at Tesla joins the business as Skyscanner accelerates its growth strategy against a resilient global travel demand background.

Reporting to CEO John Mangelaars and based out of the UK, he will lead Skyscanner’s teams focussed on developing the company’s long-term strategic vision and business operations as well as non-flight verticals such as accommodation, car rental and future travel options.

Travellers checking out deals on Skyscanner in 2023 performed, on average, more than 1 billion trip searches every month. At the start of 2024, Skyscanner saw record travel demand, outperforming the global flights market.*

Skyscanner continues to be a strategic partner for some of the biggest brands, airlines and DMOs in the world, working with companies from across the travel ecosystem, including DMOs like Visit California, to promote destinations, powering the next generation of AI travel tools such as Bing Chat and Layla, as well as helping airlines promote their unique offers via NDC and launch new routes based on data intelligence.

*Between the end of 2023 and the start of 2024, Skyscanner outperformed the global flights market, recording a +16% growth in visitors compared to the broader market’s +3%. SimilarWeb data is based on global flight sessions of tracked brands between 29 December and 4 January. The analysis includes 272 tracked brands and 34 markets. 

AirAsia back flying to Xi’an

KUALA LUMPUR, 24 January 2024: AirAsia X confirms this week it will resume flights from Kuala Lumpur to Xi’an in China, rekindling the link between Malaysia and this iconic Chinese city effective 4 April 2024.

Known as one of China’s four great ancient capitals and the starting point of the Silk Road, Xi’an is home to thousands of years of Chinese heritage and history. It is best known for its Terracotta warriors of China’s first emperor, Qin Shi Huang, the Great Wild Goose Pagoda and the Muslim Quarter.

Initially, the airline will schedule three weekly flights, which aligns with AAX’s commitment to strengthen its presence in China with five destinations while complementing the AirAsia Group’s 12th destination in mainland China. AAX is the sole airline offering direct flights between Kuala Lumpur and Xi’An.

In celebration of the service resumption, AAX offers promotional fares from Kuala Lumpur to Xi’An with all-in* fares from RM469 one-way. The promotional fares are available for booking until 28 January 2024 for the travel period 4 April 2024 to 26 October 2024.

In addition, AirAsia also offers a 20kg** free baggage allowance for guests who book their flights between 22 January 2024 and 31 January 2024.

Flight Schedule between Kuala Lumpur (KUL) and Xi’an (XIY)

*All-in one-way fares include airport taxes, MAVCOM fees, fuel surcharges, and other applicable fees. Valid for selected flights only during initial booking on a first-come, first-serve basis. The China visa-free entry is valid for visits of up to 15 days and is only applicable to Malaysians. Other terms and conditions apply.

**20kg free baggage allowance is valid for selected flights only during initial booking on a first-come, first-served basis.

Indonesia rethinks entertainment tax hike

SINGAPORE, 24 January 2024: Indonesia backpedals on a proposed entertainment tax hike ranging from 40 to 75% following intensive lobbying by tourism and restaurant associations and tourism leaders in Bali. The proposal has now been shelved pending a review.

After Bali’s tourism and hospitality leaders warned it would deter tourism recovery, the central government intends to reevaluate the controversial 40-75% hike in entertainment taxes.

First reported by the Bali Sun, the central government confirmed this week the tax increase has been shelved. At the same time, legislators say they evaluate the impact on the public, tourism and small businesses across the country.

Bali, the country’s premier tourism destination, can breathe a sigh of relief. Still, the threat has not gone entirely, and tourism officials on the holiday island are warning that tinkering with taxes when other ASEAN countries are reducing them is risky. They quote Thailand’s endeavours to cut its enormous taxes on alcoholic drinks, including wine, as it aims to attract close to 40 million tourists in 2024, up from 27.8 million in 2023.

Coordinating Minister for Maritime Affairs and Investment, Luhut Binsar Pandjaitan, is quoted by the Bali Sun saying in an Instagram video: “We decided to postpone it, we are evaluating…There is a judicial review in the Constitutional Court. Let us consider that we are siding with the people because it concerns a lot of small traders.” 

Until a decision is made on introducing a  40 to 75% rate, the entertainment tax will remain at the old rate of 15%. The ceiling rate of 75% would apply to discos, karaoke, nightclubs, bars, steam baths and spas.

Bali Sun said the government wants to update the policy by setting a lower limit of 40% and an upper limit of 75% 

Other taxes and charges

Hotels and restaurants in Indonesia add 10% to the bill for services at hotels and restaurants across the country. It’s included in the listed price so you won’t be surprised by an extra charge at checkout.

Two other charges impact tourists visiting popular destinations in Indonesia — Visa-on-Arrival fees and a new tourist tax that will generate environmental and culture protection revenue.

Tourist tax

Effective 14 February, a new tourist tax will be introduced in Bali and five other destinations — Lake Toba, Borobudur Temple, Mandalika, Labuan Bajo, and Likupang.

Amount: IDR150,000 (approximately USD10) for foreign tourists per visit.
Payment: Electronically at designated points, like airports or immigration checkpoints.
Purpose: Funds will support environmental protection, cultural preservation, and infrastructure improvement in tourist destinations.

Visa on Arrival fees

Cost: IDR500,000 (approximately USD33) for most nationalities.
Scope: Required for most nationalities wishing to visit Indonesia for up to 30 days.
(Certain nationalities may require different visas or visa extensions with different fees. For example, citizens from nine ASEAN countries enjoy visa-free travel to Indonesia for 30 days.)

Travel DMC upgrades transfers

SINGAPORE, 23 January 2024: Travel DMC Group and its subsidiary, KP Transport, based in Singapore, have launched a Sit-in-Coach (SIC) programme. 

The initiative offers a suite of services, including airport transfers, attraction transfers, and city tours.

Airport Transfers: Travellers can experience a comfortable journey to and from Changi Airport on a fleet of modern vehicles and a commitment to punctuality.

Attractions Transfers: The SIC programme extends beyond conventional transportation, providing dedicated transfers to Singapore’s iconic attractions. Tourists can delve into the city’s rich tapestry, from the historic district of Kampong Glam to the futuristic marvels of Marina Bay Sands.

City Tours: Accompanied by knowledgeable guides, travellers explore cultural landmarks, historic sites, and vibrant neighbourhoods.

To celebrate the launch of the SIC programme, Travel DMC Group and KP Transport are offering exclusive special rates on two prominent global travel platforms, Globaltix and Kkday. This strategic partnership aims to make the SIC programme accessible to a broad global audience, allowing more travellers to embark on unforgettable journeys through Singapore’s diverse landscapes.

Travellers and agents can book SIC services directly on the KP Transport website. Special rates are extended to all agents as a bonus, ensuring that the SIC programme reaches travellers through various channels. Visit: https://travel-dmc.com/ 

About Travel DMC 
Established in 2011, the company offers tours and transfers in Singapore, Dubai, Hong Kong and Thailand.