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Ponant trashes plastic on its ships

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SINGAPORE, 31 July 2025: While the cruise industry continues to move toward reducing reliance on single-use plastics, Ponant Explorations’ Green Globe Certified fleet is taking measurable action through its ambitious ‘Zero Plastic’ initiative and broader sustainability commitments.

As of April 2025, the entire fleet, including MS Paul Gauguin, is equipped with Nordaq filtration systems, a self-serve water fountain that enables water to be bottled on board in recyclable glass containers for use in both staterooms and restaurants, effectively eliminating the need for the use of plastic water bottles.

Such efforts have led to the avoidance of more than 820,000 plastic water bottles, representing 20 tonnes of plastic waste compared to 2019 usage. On ships equipped with Nordaq systems, this has translated to a more than 90% reduction in single-use plastic, with remaining usage due to transition periods and rare operational exceptions in remote regions. 

Extending beyond water, the Zero Plastic initiative has seen all plastic straws, cups, laundry bags, and single-serve food packaging phased out, resulting in the weight of single-use plastic decreasing from 0.63 kg per guest per operation in 2020 to just 0.006 kg in 2024. Each guest is provided with a reusable water bottle to support both convenience and environmental awareness during their journey, which they can then take home as a souvenir. 

Ponant Explorations is also a proud signatory of the Global Tourism Plastics Initiative since 2021, led by the UNWTO, reflecting its long-term commitment to sustainable tourism and the transition to circular plastic economies.

“As the travel industry evolves, initiatives like these are setting a new benchmark for responsible cruising,” Ponant CEO Asia Pacific Deb Corbett said. 

“This approach alone saves nearly one million plastic bottles each year, which is the equivalent of more than 20 tonnes of plastic. Ponant Explorations proves that it’s possible to choose a more sustainable way to see the world without compromising on the comfort or experience of luxury on each voyage,” she concluded.  

MH increases flights to Trivandrum

KUALA LUMPUR, 31 July 2025: Following robust load factors and sustained demand on its Kuala Lumpur – Trivandrum route, Malaysia Airlines will further strengthen its connectivity with South India by increasing frequencies to the city. 

Beginning 12 September 2025, the airline will introduce a fifth weekly service, with daily operations scheduled to commence from 1 December 2025. Tickets for the additional flight are open for bookings through all Malaysia Airlines’ official channels and appointed travel partners.

The fifth frequency (MH204) will depart from Kuala Lumpur (KUL) every Friday using a Boeing 737-800 with 162 seats. Currently, the airline flies four times weekly on the route — MH116 departing 2130 on Thursday and Sunday, and MH204 departing 2300 on Tuesday and Saturday.

The increase in frequency marks a significant step forward, reflecting the route’s impressive growth since its launch in November 2023, which began with twice-weekly flights before increasing to four times weekly in April 2024. Operating through its central hub in Kuala Lumpur, the airline continues to strengthen its role as the gateway to Asia and beyond.

Malaysia Airlines currently operates 77 weekly flights across ten key cities in India, including Delhi, Mumbai, Bengaluru, Chennai, Hyderabad, Kochi, Ahmedabad, Amritsar, and Trivandrum. With the new additions, this number will increase to 80 weekly flights by December 2025.

International travellers flying through Malaysia can also take advantage of Malaysia Airlines’ Bonus Side Trip (BST) programme, which offers a domestic flight to one of seven domestic destinations within Malaysia with zero base fare. This value-added offering allows international travellers to explore more of Malaysia’s unique culture, nature, and heritage—all within a single itinerary.

Indian travel firms pivot to festival tourism

MUMBAI, 31 July 2025: Data from Thomas Cook (India) Limited and its group company SOTC Travel highlights a significant shift in Indian travel preferences pivoting to festival and cultural event tourism. 

As outlined in the India Holiday Report, nearly 75% of respondents expressed a strong interest in experience-led holidays, reflecting a broader trend where travel is no longer confined to specific seasons but is now driven by year-round events and festivals.

Travellers are actively seeking opportunities to participate in festivals and carnivals, viewing them as gateways to authentic cultural engagement and memorable experiences. To tap into this growing demand, Thomas Cook India and SOTC Travel have curated a diverse portfolio of festival-led holidays, spanning from the most celebrated festivals to lesser-known hidden gems in India and around the world, aligning their offerings with the increasing consumer desire for experiential and event-based travel.

The famous La Tomatina in Spain (Aug 2025) turns Buñol into a tomato-splattered playground, where travellers can also explore Valencia’s rich culinary scene with dishes like paella and tapas. Oktoberfest in Munich, Germany (Sept 2025) serves up Bavarian beer gardens, folk parades and hearty cuisine.

The Boryeong Mud Festival in South Korea (July – Aug 2025) invites visitors to indulge in playful mud sports, beach parties and music concerts. 

Mombasa Carnival in Kenya (Nov 2025) features vibrant coastal parades, music and Swahili cuisine. In Brazil, the iconic Rio Carnival (Feb 2026) dazzles with samba, parades, and parties. Mardi Gras in 

New Orleans, US (Feb 2026) adds jazz, masquerades and Creole flavours. The Venice Carnival, Italy (Feb/March 2026), enchants with masked balls and gondola rides. 

Sapporo Snow Festival in Japan (Feb 2026) features giant ice sculptures and snow fun, while Moomba Festival in Victoria, Australia (March 2026) offers river sports, street food and live shows. 

In Malaysia, Chinese New Year (Feb–March 2026) delights with lion dances, fireworks, and festive treats. 

The Lantern Festival in Hoi An, Vietnam (March 2026) lights up the ancient town with floating lanterns and riverside charm. 

Songkran in Thailand (April 2026) caps it off with joyful water fights, temple visits, and Thai street food.

Indian festivals

The Onam Festival in Kerala (Sept 2025) offers grand boat races and traditional feasts (sadhya). Rann Utsav in Gujarat (Oct 2025 – March 2026) brings the white desert alive with folk performances, tent stays, camel rides and local crafts. 

In Rajasthan, the Pushkar Mela (Nov 2025) blends spiritual rituals with camel trading and rural games. 

Hornbill Festival, Nagaland (Dec 2025) offers tribal dances, crafts and indigenous food. Brahmaputra Beach Festival, Assam (Jan 2026) combines adventure sports and riverside celebrations. Goa Carnival (Feb 2026) offers a fun experience with parades, floats and seafood shacks. 

Jaisalmer Desert Festival (Feb 2026) brings camel parades and folk shows to Rajasthan’s dunes.

Thomas Cook (India) Limited, President & Country Head – Holidays, MICE, Visa, Rajeev Kale said: “Festivals and carnivals have a fascinating way of bringing a destination to life – they serve as vibrant expressions of culture, history, and community. Today’s new-age Indian traveller is seeking more than just sightseeing; they crave authentic, immersive experiences that connect them with local traditions and celebrations. Our portfolio on festival and carnival tourism reflects a broader movement towards travel that is enriching and truly memorable.

“We are excited by the demand that we are witnessing – and this is across segments – from Young India’s Millennials & GenZ, couples, multi-generational families to Corporate MICE.”

SOTC Travel President & Country Head – Holidays & Corporate Tour, S D Nandakumar added: “At SOTC Travel, we actively embrace evolving consumer trends to craft unforgettable, high-impact experiences that inspire and excite. 

“We are witnessing a growing travel demand centred around the world’s most iconic celebrations – from the fun of La Tomatina Festival to the energy of Rio Carnival, or the vibrancy of Rann Utsav in Rajasthan. Notably, this demand extends beyond India’s metros to our regional Tier 2 and 3 travellers. 

“By curating these festival-led journeys, we’re offering more than just holidays – we’re opening doors to stories, memories and once-in-a-lifetime moments that travellers carry with them long after they return.”

Club Med names new CEO

SINGAPORE, 31 July 2025: Club Med Holding has announced the appointment of Stéphane Maquaire as the President and Chief Executive Officer of Club Med Holding, effective immediately.

Based on the recommendation of Henri Giscard d’Estaing, Club Med’s rigorous succession and evaluation process identified Stéphane Maquaire, a French national, as qualified among the candidates considered to lead the company into a new phase of profitable growth. 

Stéphane Maquaire will lead Club Med Holding from Paris and ensure the preservation of the French identity and values at the heart of the brand.

He takes over from Henri Giscard d’Estaing, who has led the group over the past two decades.

Stéphane Maquaire joins Club Med from Carrefour, where he served as Executive Director for Carrefour Brazil and Latin America.

Federal court hits Webjet with hefty fine

SYDNEY, 31 July 2025: The Federal Court of Australia has fined popular Australian travel booking platform, Webjet, AUD9 million for making false or misleading statements about flight prices and booking confirmations between 2018 and 2023. 

First reported by Australia’s 7News, the court ruled on a complaint filed by the Australian Competition and Consumer Commission (ACCC).

Photo credit: Australian Competition and Consumer Commission. 
Example of the website promoting an AUD18 fare, which ended up being almost three times higher.

The court ruled in favour of the ACCC complaint that accused the online booking site Webjet of “misleading advertising prices and false booking confirmations.”

“We took this case because we considered that Webjet used misleading pricing by excluding or not adequately disclosing compulsory fees in its ads,” ACCC Chair Gina Cass-Gottlieb said in the ACCC statement. “Seeking to lure in customers with prices that don’t tell the whole story is a serious breach of the Australian Consumer Law.”

The ACCC instituted proceedings against Webjet Marketing Pty Ltd in the Federal Court on 28 November 2024.

Misleading Advertised Prices 

Between 2018 and 2023, Webjet advertised airfares on its website, in promotional emails, and on social media posts that excluded compulsory fees. 

These fees, which included a “Webjet servicing fee” and “booking price guarantee” fee (ranging from AUD34.90 to AUD54.90 per booking), were not adequately disclosed. 

In some cases, users had to scroll to find the fine print, and on social media, they weren’t disclosed at all. The ACCC highlighted an instance where a flight advertised “from AUD18” ended up costing almost three times that price due to these hidden fees. These fees represented a significant portion of Webjet’s revenue, accounting for 36% of its total revenue between November 2018 and November 2023.

False Booking Confirmations

Between 2019 and 2024, Webjet provided false or misleading booking confirmations to 118 consumers for flight bookings that had not been confirmed with the airline. In these cases, Webjet later asked for additional payments (up to AUD2,120) from consumers to complete the booking. Webjet has since refunded these affected consumers.

The Webjet fees represented 36 per cent of Webjet’s total revenue in the period from 1 November 2018 to 13 November 2023.

The ACCC in a press statement noted that Webjet cooperated with the ACCC, admitted liability, and agreed to the penalty. The Federal Court’s decision also includes orders for Webjet to review its compliance programme and contribute to the ACCC’s legal costs.

About Webjet
Webjet is a wholly owned subsidiary of Webjet Group Limited (a publicly listed company on the ASX). It operates the online travel agent arm of the company, manages the Webjet brand, and carries out marketing operations. Webjet’s app and website offer travel-related products and services to consumers, including those from different airlines. Consumers can compare and book flights, hotels, car rentals and travel insurance through the Webjet website and app.

(Source: 7NEWS and ACCC )

Batik Air flies the SZB-DMK route

KUALA LUMPUR, 31 JULY 2025: Tourism Malaysia welcomed the inaugural Batik Air’s direct flight, OD533, from Don Mueang International Airport (DMK), Bangkok, to Sultan Abdul Aziz Shah Airport (Subang Airport) (SZB) on Monday.

Flagged as a significant milestone in strengthening air connectivity between Malaysia and Thailand, the daily flights underscore Batik Air’s commitment to position Subang Airport as a key hub city airport that will enhance travel accessibility ahead of the Visit Malaysia 2026 (VM2026) campaign.

Operating on a Boeing 737 aircraft, the Subang–Bangkok route is Batik Air’s first international service from SZB, offering daily flights and seamless access for both business and leisure travellers. 

Located closer to Kuala Lumpur’s city centre, Subang Airport is a convenient alternative to Kuala Lumpur International Airport (KLIA). The service flies to Bangkok’s Don Mueang Airport (DMK).

In addition to the Bangkok route, Batik Air also commenced direct flights from SZB to Kuching on Monday, further enhancing its domestic network and complementing its existing routes from SZB to Penang, Kota Bharu, Kota Kinabalu, and Tawau (via BKI).

Tourism Malaysia, Director General Datuk Manoharan Periasamy stated: “We applaud Batik Air’s commitment to expanding Malaysia’s regional and domestic air connectivity.

These new routes are timely as we gear up for VM2026. Thailand remains one of our most important source markets, and enhanced accessibility will play a pivotal role in boosting visitor arrivals and supporting the growth of Malaysia’s tourism industry.”

Batik Air, Chief Executive Officer Datuk Chandran Rama Muthy commented: “With these new routes, we are not only deepening our presence in Subang but also bringing travellers closer to the destinations they love — whether it’s exploring Bangkok’s vibrant streets or experiencing Kuching’s rich cultural charm.”

Batik Air currently operates 57 weekly flights between Malaysia and Thailand, connecting Kuala Lumpur (via KLIA Terminal 1) and Johor Bahru with several key Thai destinations, including Bangkok, Phuket, Krabi and Hat Yai, offering 9,234 seats.

AirAsia expands routes to Indonesia

PONTIANAK, Indonesia, 30 July 2025: AirAsia Malaysia (AK) has reaffirmed its position as the airline with the most extensive network between Malaysia and Indonesia by launching two new direct routes connecting Kuala Lumpur and Kuching to Pontianak, the capital city of West Kalimantan, Indonesia.

AirAsia will be the only airline operating international flights to the city when it launches the service on 12 September 2025.

This expansion follows AirAsia’s rapid growth in Indonesia, including the recent launch of the Kuala Lumpur-Palembang route in July and the upcoming Kuala Lumpur-Semarang route in September. With the introduction of Pontianak, AirAsia Malaysia will operate 17 destinations in Indonesia through 223 weekly flights between the two countries, solidifying its position as the airline with the broadest network serving Indonesia.

The launch of these new routes strengthens regional connectivity. It supports both government targets, including Malaysia’s goal to attract 4.3 million Indonesian tourists in 2025 and Sarawak’s target of five million visitor arrivals by year-end. It also aims to contribute to Indonesia’s national target of 16 million international arrivals, with Malaysia remaining one of its top source markets.

The new routes were unveiled last week during the Sarawak Travel Fair organised by the Sarawak Tourism Board in Pontianak. 

AirAsia Malaysia CEO Dato Captain Fareh Mazputra said: “The strong demand for travel between Malaysia and West Kalimantan has driven us to enhance connectivity, making it easier and more affordable for people to travel for business, tourism and medical purposes. By launching flights from our main hub in Kuala Lumpur and Kuching, we are providing greater convenience and flexibility for our guests, while contributing to the tourism growth and economic development of both Malaysia and Indonesia.”

In celebration of the launch, AirAsia is offering special promotional fares for flights from Kuala Lumpur to Pontianak, starting from MYR159* (all-in-one way). 

Flights from Pontianak to Kuala Lumpur are also available from IDR499,000* one-way, until 3 August 2025, for travel between 12 September 2025 and 28 March 2026. Meanwhile, flights from Kuching to Pontianak start from just MYR149* one way, while flights from Pontianak to Kuching are available from IDR467,371* one way. Guests can book their flights from today onwards until 3 August 2025, for travelling between 12 September 2025 and 28 March 2026, available on the AirAsia MOVE app and airasia.com.

*All-in fares are quoted for one-way travel only, including passenger service charges, regulatory service charges, fuel surcharges, and other applicable fees.

MATTA investigates stranding of Umrah pilgrims

KUALA LUMPUR, 30 July 2025: The Malaysian Association of Tour and Travel Agents (MATTA) expresses deep concern over an alleged incident involving 42 Malaysian Umrah pilgrims stranded in Jeddah due to Persada Global Holidays’ apparent failure to provide return flight arrangements. 

MATTA responded, saying its immediate priority is to ensure that all necessary steps are taken by the relevant parties to facilitate the safe and prompt return of the affected pilgrims.

“MATTA has zero tolerance for any form of negligence or misconduct that jeopardises the welfare of pilgrims,” said MATTA president Nigel Wong. 

“We have issued a show cause letter to Persada Global Holidays, urging them to take immediate steps to facilitate the safe return of the affected pilgrims without further delay. We are closely monitoring the situation to ensure this issue is resolved as quickly as possible.”

MATTA has initiated an internal review in accordance with its Constitution and Code of Ethics. According to MATTA’s rules and regulations, membership may be suspended or terminated depending on the severity and nature of the breach.

“Our industry is built on trust. When trust is broken, it affects not only the agent involved but also the credibility of the entire industry. MATTA’s role is to protect both consumers and the integrity of licensed travel agents who uphold the highest standards of professionalism,” Wong said.

MATTA fully supports the Ministry of Tourism, Arts and Culture (MOTAC) in its ongoing efforts to enhance regulatory standards for the travel industry. As an industry body, MATTA places great emphasis on the need for balanced approaches that protect the interests of consumers while also ensuring fair representation of its members and stakeholders. MATTA stands ready to engage, consult, and provide data or insights to support the Ministry in formulating and implementing such initiatives.

“MATTA is committed to upholding the highest standards of professionalism and accountability within the industry. We will take all necessary actions within our powers to safeguard the reputation of Malaysia’s travel and tourism sector. While we remain dedicated to supporting our members, our priority will always be the welfare and interests of consumers,” Wong concluded.

MATTA will continue to work closely with MOTAC and other relevant authorities to resolve this issue and to prevent similar occurrences in the future. 

AAPA monitors June passenger traffic

KUALA LUMPUR, Malaysia, 30 July 2025: Preliminary June 2025 traffic figures released Monday by the Association of Asia Pacific Airlines (AAPA) showed continued growth in international passenger markets underpinned by rising travel demand ahead of the mid-year holiday season. 

Global air cargo volumes also continued to grow, supported by ongoing front-loading and re-routing of shipments amid prevailing trade-related uncertainties.

During June, the region’s airlines collectively carried 31.2 million international passengers, representing a 7.1% increase compared to the same month in the previous year. Measured in revenue passenger kilometres (RPK), demand grew by 8.0% year-on-year, reflecting the moderation in growth rates in line with long-term trends since 2024. Available seat capacity increased at a slightly faster pace of 8.5%, resulting in a 0.4 percentage point decline in the average international passenger load factor to 81.7%.

Meanwhile, international air cargo demand, as measured in freight tonne kilometres (FTK), grew by 5.6% year-on-year in June, on the back of a rebound in global manufacturing activity, notably in the consumer and intermediate goods segments. Offered freight capacity increased by 7.1%, outpacing the rise in demand and resulting in a 0.8 percentage point decline in the international freight load factor, to an average of 62.1% for the month.

Commenting on the results, AAPA Director General Subhas Menon said: “During the first half of 2025, Asia Pacific airlines carried a total of 190.5 million international passengers, which is a 12% increase compared to the same period last year. International air cargo demand also recorded a relatively resilient 6% year-on-year growth.”

Menon added, “The expansion underscores the strength of the region’s economies, which supports the sustained growth in travel demand, even though there is uncertainty in the global trade environment. Cargo volumes are also growing as demand for air freight services, particularly in the e-commerce and time-sensitive segments, is still very strong.”

Looking ahead, he said: “The outlook for travel markets in the near term remains positive, bolstered by a rise in ticket bookings during the peak mid-year holiday season. However, the widespread introduction of tariffs signals mounting inflation on the horizon. The moderation in business confidence is also a reflection of growing concerns over the global economic outlook, with implications for both the air travel and cargo markets in the future. Asia Pacific carriers are alert to the cost pressures, while adapting to market conditions and seeking growth opportunities, both regionally and globally.” 

Agoda tracks Thailand’s travel trends

BANGKOK, 30 July 2025: Digital travel platform Agoda reveals fresh insights into the Thai travel landscape for the first half of 2025, identifying the top five source markets. 

Based on booking data, China, Malaysia, and South Korea remain the leading markets for visitors to Thailand, followed by Japan and Singapore.

Bangkok, Pattaya, and Phuket continue to top the list of most-visited cities among the five leading markets. Hat Yai also emerged as one of the most visited cities, particularly among Malaysian and Singaporean travellers. 

Hat Yai’s growing popularity is likely due to its reputation for affordability, having ranked as the cheapest destination in Thailand and among the top three in Asia for two consecutive years. These destinations offer a mix of urban adventure, coastal leisure, and rich cultural experiences that appeal to a broad spectrum of travellers.

While China tops the list for visitor volume, the supply countries with the highest average stays in Thailand are led by South Korea, followed by Japan, Malaysia, Singapore, and then China.

Additionally, each market shows preferences for where visitors stay longer, with many choosing island escapes for extended visits, such as Ko Tao, famed for its scuba diving, and Ko Pha Ngan, for its mix of laid-back beach life and stays. Pathum Thani province, which neighbours Bangkok, is also a popular destination.

Booking data insights

Alongside Agoda’s data, official figures from Thailand’s Ministry of Tourism and Sports reveal that more than 16 million foreign tourists visited Thailand from January to June 2025, generating approximately THB743.5 million in tourism revenue. With ongoing government initiatives such as the Amazing Thailand Grand Tourism and Sports Year 2025, streamlined travel procedures, and increased flight capacities, Thailand continues to assert itself as a leading destination in the region.

Meanwhile, for Thai travellers heading abroad, Tokyo, Osaka, Hong Kong, Taipei, and Seoul emerged as the leading destinations for the first half of 2025.

Agoda Country Director  Akaporn Rodkong shared: “We’re honoured to be the platform of choice for travellers from across Asia and proud to play a role in supporting tourism in Thailand.”