SINGAPORE, 14 April 2018: Singapore Airline issued an advisory last week warning its customers of the threat of so-called “phishing emails.”
In an email addressed to “valued customers” the airline said phishing attacks were on the rise.
It cautioned customers to be wary of unsolicited emails, messages and phone calls that claim to be from Singapore Airlines.
The airline was the subject of recent phishing emails that claimed recipients had been selected for a survey, or won a lucky draw. They were asked to supply personal details to participate or claim a prize.
The airline said it does not send emails asking customers to click on a link to enter their personal details.
Rather than clicking on email links, customers should always go directly to the airline’s website and log on to their KrisFlyer account.
They should not follow an email link to book a flight. The airline said it “recommends that customers who do receive emails or phone calls and have any doubts to go directly to http://singaporeair.com/en_UK/feedback-enquiry/.
Airline security tips
The airline does not under any circumstance make unsolicited requests for your personal, financial, bank account or credit / debit card information.
Do not respond to emails asking for confidential information.
Check that you are using the official Singapore Airlines website.
The safest method is to open your browser and type the following URL: www.singaporeair.com.