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Australians head west to Perth

SYDNEY, 4 March 2022: Thousands of travellers boarded Qantas and Jetstar flights following the reopening of Western Australia’s domestic border, on 2 March, allowing visitors quarantine free entry for the first time in almost two years.

After a false start in February, more than 23,000 passengers booked to travel this week on Qantas and Jetstar flights to and from Perth.

Several of the 31 Qantas and Jetstar flights on day one (2 March) were fully booked with Australians rushing to reunite with friends and family or get back to business in Western Australia. WA was the last Australian state to reopen to visitors.

Qantas Group CEO Alan Joyce welcomed the border reopening saying, “Australia is now finally back together…It’s a terrific boost to West Australian tourism operators and businesses who will once again benefit from the influx of visitors from the east coast and beyond.

“We had to cancel thousands of flights when the border reopening was cancelled in February, and tens of thousands of travellers had their plans ruined, but while the reopening has been complicated, it’s great that Aussies can now travel freely again.”

Qantas and Jetstar have added around 60 return interstate flights each week in March – representing around 40% of the group’s pre-Covid capacity. This ramps up in April, particularly around the school holiday period as travel demand recovers.

Flights have been added from Sydney, Melbourne, Brisbane, Adelaide, Cairns, Gold Coast, Canberra, Hobart and Darwin.

Quarantine-free travel lane to Dubai

SINGAPORE 4 March 2022: Vaccinated travellers from Singapore can visit Dubai on the recently introduced Vaccinated Travel Lane without quarantine when they return to Singapore.

Singapore’s VTL scheme in late February extended to include Dubai in the UAE. Currently, Emirates operate four flights a week under the VTL scheme between Dubai and Singapore.

Flight Number Days of Operation Departure from Dubai (local time) Arrival in Singapore (local time)
EK352 Tuesday, Friday, Saturday & Sunday 10:00AM 9:25PM

Note: All other flights between Dubai and Singapore are non-VTL flights

In addition, with the Dubai Expo still open, there is no better time to visit the city and catch what’s been dubbed the “world’s largest showcase of brilliance and achievement”. Travellers on Emirates will be able to redeem a complimentary Season Pass with every ticket booked with the airline.

Expo 2020 Dubai

With just a month to go before it closes, the remarkable showcase that is Expo 2020 is a must-visit. Themed Connecting Minds, Creating the Future, the Expo showcases the best examples of collaboration, innovation and cooperation from around the world.

Health and wellbeing: Emirates has introduced a comprehensive set of safety measures at every step of the customer journey. The airline has also recently introduced contactless technology and scaled up its digital verification capabilities.

Travel Assurance: Emirates continues to lead the industry with innovative products and services that address traveller needs during a dynamic time. The airline has taken its customer care initiatives further with even more generous and flexible booking policies and helping loyal customers retain their miles and tier status. In addition, COVID‑19 medical travel insurance automatically applies to tickets purchased for flights between 1 December 2021 and 31 March 2022.

PCR Testing: To make travel planning easier, Emirates has partnered with medical groups in Singapore to extend special rates on Covid-19 PCR tests. Emirates passengers will benefit from a discounted rate on Covid-19 PCR tests at select clinics simply by making an appointment and presenting their Emirates E-tickets at the clinic. Partner medical groups include Healthway Medical, which has 34 clinics and Fullerton Health which has seven clinics that provide discounted PCR testing. Tests should be taken not more than 72 hours before the flight.

For Healthway Medical, passengers can view available PCR test slots and book an appointment via their portal prior to walking in. For Fullerton Health, passengers are to call the Fullerton Health Call Centre at 6333 3636 or [email protected] and indicate “PRE-TRAVEL PCR TEST” to make an appointment. At the clinic, they will need show their Emirates e-tickets to enjoy these special rates.

Customers are encouraged to check the latest government travel restrictions and ensure they meet the travel requirements of their final destination. For more information on entry requirements for international visitors to Dubai visit: https://www.emirates.com/english/help/covid-19/dubai-travel-requirements/

VTL Travel Requirements

Travellers from Singapore can visit https://safetravel.ica.gov.sg/vtl/requirements-and-process for the full list of VTL eligibility conditions and requirements.

(Your Stories: Emirates)

WTTC summit heads for the Philippines

MANILA, 4 March 2022: The World Travel & Tourism Council’s Global Summit returns in 2022, hosted by the Philippines Ministry of Tourism, 20 to 22 April.

Following last year’s summit hosted by Cancun, Mexico, the 2022 Summit will convene in Metro Manila in person, with a global audience joining virtually.

WTTC says the summit will adopt a theme of Rediscovering Travel. Delegates have the option to attend the in-person event or join virtually. Registration is open on the WTTC website.

The Cancun Global Summit was the world’s first major in-person gathering of travel & tourism leaders since the outbreak of the pandemic. More than 20 Ministerial and 600 International delegates from 40 countries attended in-person, and another 30,000 watched virtually. It demonstrated how major live corporate events, and international travel, can take place safely by observing the latest health and safety protocols.

For registration and more information visit: https://wttc.org/About/EventsWebinars/GlobalSummit

Emirates opens check-in facility in Ajman

DUBAI, 3 March 2022: Emirates is streamlining check-in formalities for its customers in Ajman and the Northern Emirates with the introduction of a new check-in facility in collaboration with the Ajman Transport Authority.

The new facility, located in the Ajman Central Bus Terminal,  is the first remote check-in facility outside of Dubai and is another way the airline is helping customers reap the benefits of simple and quick check-in closer to home, reducing queues and improving their overall experience across the first touchpoints of their travel journey.

Customers can easily and efficiently check-in, verify Covid-19 related medical records for their destination, receive their boarding passes and board one of the convenient Ajman Transport Authority buses to Terminal 3 at Dubai International Airport. Once customers arrive at Terminal 3 and disembark, they can drop off their bags in a dedicated baggage area and proceed directly to immigration and security-ensuring a smoother ground journey through the airport by bypassing the check-in counter at Dubai International. Plans are underway to integrate baggage check-in at the new Ajman facility in the coming weeks.

Open 24 hours a day,  the Emirates check-in facility in Ajman will have four counters and two self-service kiosks for a contactless start to the journey, allowing check-in, boarding pass collection, choosing or changing seats onboard, and updating passport and Skywards information. Bus trips from the facility to Terminal 3 will run in parallel with Emirates’ peak operational periods, which include early and late morning scheduled flights as well the late-night departures.

The new facility builds on the airline’s efforts to deliver a seamless experience for its customers across all touchpoints. The Ajman check-in facility complements Emirates’ existing facilities for group and family check-in areas at Dubai International and its cruise passenger check-in facilities at Port Rashid and Dubai Harbour. Emirates also provides a Home Check-in service from anywhere in Dubai, helping customers complete check-in from the comfort of their home, hotel or office and have their luggage transported to the airport before their flight.

Visit: www.emirates.com

For Emirates latest video see

Air passenger traffic to recover in 2024

GENEVA, 3 March 2022: The International Air Transport Association (IATA) expects airline passengers to reach 4 billion in 2024 (counting multi-sector connecting trips as one passenger), to exceed the pre-Covid-19 levels registered in 2019 by 3%.

Expectations for the shape of the near-term recovery have shifted slightly, reflecting the evolution of government-imposed travel restrictions in some markets. The overall picture presented in the latest update to IATA’s long-term forecast, however, is unchanged from what was expected in November, prior to the Omicron variant.

“The trajectory for the recovery in passenger numbers from Covid-19 was not changed by the Omicron variant. People want to travel. And when travel restrictions are lifted, they return to the skies. There is still a long way to go to reach a normal state of affairs, but the forecast for the evolution in passenger numbers gives good reason to be optimistic,” said IATA’s director-general Willie Walsh.

The February update to the long-term forecast includes the following highlights:

  • In 2021, overall traveller numbers were 47% of 2019 levels. This is expected to improve to 83% in 2022, 94% in 2023, 103% in 2024 and 111% in 2025.
  • In 2021, international traveller numbers were 27% of 2019 levels. This is expected to improve to 69% in 2022, 82% in 2023, 92% in 2024 and 101% in 2025.

This is a slightly more optimistic near-term international recovery scenario compared to November 2021, based on the progressive relaxation or elimination of travel restrictions in many markets. This has seen improvements in the major North Atlantic and intra-European markets, strengthening the baseline for recovery. Asia-Pacific is expected to continue to lag the recovery with the region’s largest market, China, not showing any signs of relaxing its severe border measures in the near future.

  • In 2021, domestic traveller numbers were 61% of 2019 levels. This is expected to improve to 93% in 2022, 103% in 2023, 111% in 2024 and 118% in 2025.

The outlook for the evolution of domestic traveller numbers is slightly more pessimistic than in November. While the US and Russian domestic markets have recovered, the same is not true for the other major domestic markets of China, Canada, Japan and Australia.

“The biggest and most immediate drivers of passenger numbers are the restrictions that governments place on travel. Fortunately, more governments have understood that travel restrictions have little to no long-term impact on the spread of a virus. And the economic and social hardship caused for very limited benefit is simply no longer acceptable in a growing number of markets. As a result, the progressive removal of restrictions is giving a much-needed boost to the prospects for travel,” said Walsh.

IATA reiterates its call for:

  • The removal of all travel barriers (including quarantine and testing) for those fully vaccinated with a WHO-approved vaccine
  • Pre-departure antigen testing to enable quarantine-free travel for non-vaccinated travellers
  • Removing all travel bans, and
  • Accelerating the easing of travel restrictions in recognition that travellers pose no greater risk for COVID-19 spread than already exists in the general population.

Regional Variations

Not all markets or market sectors are recovering at the same pace.

“In general, we are moving in the right direction, but there are some concerns. Asia-Pacific is the laggard of the recovery. While Australia and New Zealand have announced measures to reconnect with the world, China is showing no signs of relaxing its zero-Covid strategy. The resulting localized lock-downs in its domestic market are depressing global passenger numbers even as other major markets like the US are largely back to normal,” said Walsh.

Asia-Pacific: The slow removal of international travel restrictions, and the likelihood of renewed domestic restrictions during Covid outbreaks, mean that traffic to/from/within the Asia Pacific will only reach 68% of 2019 levels in 2022, the weakest outcome of the main regions. 2019 levels should be recovered in 2025 (109%) due to the slow recovery in international traffic in the region.

Europe: In the next few years, the intra-Europe market is expected to benefit from passenger preferences for short-haul travel as confidence rebuilds. This will be facilitated by increasingly harmonized and restriction-free movement within the EU. Total passenger numbers to/from/within Europe are expected to reach 86% of 2019 values in 2022 before making a full recovery in 2024 (105%).

North America: After a resilient 2021, traffic to/from/within North America will continue to perform strongly in 2022 as the US domestic market returns to pre-crisis trends and with ongoing improvements in international travel. In 2022, passenger numbers will reach 94% of 2019 levels, and full recovery is expected in 2023 (102%), ahead of other regions.

Africa: Africa’s passenger traffic prospects are somewhat weaker in the near-term due to slow progress in vaccinating the population and the impact of the crisis on developing economies. Passenger numbers to/from/within Africa will recover more gradually than in other regions, reaching 76% of 2019 levels in 2022, surpassing pre-crisis levels only in 2025 (101%).

Middle East: With limited short-haul markets, the Middle East’s focus on long-haul connectivity through its hubs is expected to result in slower recovery. Passenger numbers to/from/within the Middle East are expected to reach 81% of 2019 levels in 2022, 98% in 2024 and 105% in 2025.

Latin America: Traffic to/from/within Latin America has been relatively resilient during the pandemic and is forecast to see a strong 2022, with limited travel restrictions and dynamic passenger flows within the region and to/from North America. 2019 passenger numbers are forecast to be surpassed in 2023 for Central America (102%), followed by South America in 2024 (103%) and the Caribbean in 2025 (101%).

Russia-Ukraine Conflict

The forecast does not calculate the impact of the Russia-Ukraine conflict. In general, air transport is resilient against shocks, and this conflict is unlikely to impact the long-term growth of air transport. It is too early to estimate what the near-term consequences will be for aviation, but it is clear that there are downside risks, in particular in markets with exposure to the conflict.

Sensitivity factors will include the geographic extent, severity, and time period for sanctions and/or airspace closures. These impacts would be felt most severely in Russia, Ukraine and neighbouring areas. Pre-COVID-19, Russia, was the 11th largest market for air transport services in terms of passenger numbers, including its large domestic market. Ukraine ranked 48.

The impact on airline costs as a result of fluctuations in energy prices or rerouting to avoid Russian airspace could have broader implications. Consumer confidence and economic activity are likely to be impacted even outside of Eastern Europe. 

Skal Bangkok resumes in-person events

BANGKOK, 3 March 2022: Skål International Bangkok, a networking club of tourism professionals, will hold an Annual General Meeting to elect a new club president during a networking lunch for members on 8 March at Arnoma Grand Bangkok.

During the AGM, club members will elect a new president to replace  Andrew Wood, who was elected last year as president of Skal International Asian Area representing clubs in more than 15 countries.

James Thurlby assumed the role of acting president following Wood’s appointment. The new club president and executive committee will be announced at the AGM immediately after the election.

Skål International has over 12,000 members worldwide in more than 300 clubs in 98 countries. The Skål International Bangkok club was formed in 1956 comprises more than 60 members in Thailand’s tourism industry.

Skål International Asia announced its committee lineup on its Facebook page on 16 February.
President SIAA –Andrew J Wood
VP West Asia –Keethi Jayaweera
VP SEA –Kevin Rautenbach
VP EA – Hiro Liao
Director Membership Development – Dushy Jayaweera
Director Young Skal –Shalini Khanna Charles
Director PR & Communication – Windy Yang
International Skal Councillor –Michelle Sandhu
Secretary SIAA – Shekhar Divadkar
Treasurer –Stuart Bolwell
Secretariat -Joan Béchard

Malaysia brings back fam trips

SINGAPORE, 3 March 2022: Fam trips are making a comeback as Tourism Malaysia and Langkawi Development Authority (LADA) host seven travel agents, three media and content creators based in Singapore this week.

Following close to two years of Covid-19 lockdowns and travel restrictions that suspended all fam trips and promotions, Malaysia Airlines provided flights for the fam trip from 27 February to 3 March 2022 that focused on Langkawi island.

During the Langkawi fam trip, participants had the opportunity to ride the Langkawi Skycab – the world’s steepest cable car. They explored the largest interactive 3D museum in Malaysia at 3D Art Langkawi, discovered an eco-friendly private island at Paradise 101 and visited the Underwater World Langkawi as well as participated in the Kubang Badak Mangrove Tour.

The mangrove tour is part of Kubang Badak Bio Geo Trail – Langkawi’s newest eco-tourism destination, which has been awarded the Pacific Asia Travel Association (PATA) Gold Awards 2021 under the Heritage Category. The delegation also embarked on a day cruise, city tour and shopping in Langkawi.

Tourism Malaysia director-general Dato’ Hj Zainuddin Abdul Wahab said: “Singapore continues to be the key source market for Malaysia, especially when the international travel gradually resumes. Since November, the Langkawi International Travel Bubble (LITB), as well as land and air Vaccinated Travel Lane (VTL) between Malaysia and Singapore opened doors for international travel with 171,583 travellers from Singapore visiting by both air and land options up to 14 February 2022.”

LADA chief executive  Nasaruddin Abdul Muttalib hosted a welcome dinner at Kunang-Kunang Heritage Villas, and participants attended a tourism networking event with presentations and tourism product briefings by Langkawi industry players at The Danna Langkawi.

About Tourism Malaysia

Malaysia Tourism Promotion Board, also known as Tourism Malaysia, is an agency under the Ministry of Tourism, Arts & Culture Malaysia. It focuses on the specific task of promoting Malaysia. In 2019, Malaysia registered 26.1 million tourist arrivals and MYR86.14 billion tourist receipts, placing it among the major tourism destinations of the world.

THAI reduces operating losses

BANGKOK, 3 March 2022: Thai Airways International and its subsidiaries reduced operating losses by 44% or THB15,712 million to declare a loss of THB19,702 million, according to its operational performance results for the year ended 31 December 2021. The result excluded one-time transactions.

When one-time transactions are taken into account, THAI and its subsidiaries reported a net profit totalling THB81,525 million. It consisted of profits following the Rehabilitation Plan, such as profit from debt restructuring, sale of unused properties and organisational restructuring. Consequently, THAI and its subsidiaries reported a THB55,113 million net profit for the year ending 31 December 2021.

The total revenue was THB23,747 million, lower than last year by THB24,684 million or 51%, mainly due to a decline in both passenger and cargo revenue recorded at THB24,599 million baht or 59.9% and a decrease of THB1,545 million from other services.

However, THAI reports an increase in other incomes of THB1,460 million due to revenue from offsets for maintenance and refurbishment of engines.

Total expenses amounted to THB43,449 million, which was THB40,396 million or 48.2% lower than the previous year, mainly due to variable operating expenses and cost reduction programme implemented under the airline’s rehabilitation plan and business reorganisation. However, this was insufficient to offset decreasing revenue.

As of 31 December 2021, the total assets of THAI and its subsidiaries were THB161,219 million, which decreased by THB48,078 million or 23% compared to the figure as of 31 December 2020. The total liabilities were THB232,470 million, a decrease of THB105,492 million or 31.2% from 31 December 2020. Shareholders’ equity amounted to -THB71,251 million, which is a negative decrease of THB57,414 million compared to the figure as of 31 December 2020, due to THAI and its subsidiaries’ net profit in 2021.

THAI is seeking a THB25 billion loan from financial institutions for the implementation of its rehabilitation plan in 2022. The loan contract signing should occur this month, March 2022.

Test & Go, Let It go, says Thai tourism industry

BANGKOK, 3 March 2022: Thailand’s tourism industry presented a united front that sent a strong message to the Thai government to scrap the Test & Go programme during Monday’s Thailand Tourism Forum 2022.

The country’s private sector tourism leaders said the error-prone Test & Go app and travel restrictions ensure the country is losing a competitive edge compared to regional competitors.

Thailand Tourism Leadership Summit: (from left) Bill Barnett, MD, C9 Hotelworks; Chiruit Isarangkun Na Ayuthaya, President, Thailand Convention & Exhibition Bureau; Bill Heinecke, Chairman/Founder Minor International; Stephan
Vanden Auweele, Chief Hospitality Officer, Asset World Corporation; Proudputh Liptapanlop, Executive Director, Proud Group; Boon Kwee Lim, Chief Operating Officer, Dusit International; Dirk De Cuyper, CEO of S Hotels & Resorts; Clarence Tan, Senior Vice President of Development, Hilton Asia Pacific; and Marisa Sukosol, President of the Thailand Hotel Association.

Company CEOs and key industry leaders set out their joint vision for the future and jointly signed the Thailand Tourism Pledge during the Thailand Tourism Leadership Summit, part of the 1 March Thailand Tourism Forum 2022.

They said the aim was to chart a strong and sustainable path out of the global pandemic.

Thailand Hotels Association president Marisa Sukoso said: “There’s no choice anymore. Thailand must open up and stop Test & Go. We need to move from a pandemic to an endemic.”

Minor International, chairman and founder Bill Heinecke, who authors numerous open letters to Thailand’s Prime Minister, reiterated his mantra, “if we don’t open up, we can’t be competitive.”

He told the forum’s 500 odd delegates: “Currently, the rules are just too complicated. We are not even 10% of where we were pre-Covid, and Thailand will not reach its target of 10 million arrivals in 2022. We are falling behind. We are not even keeping up with our neighbours.”

But Heinecke did concede the second quarter presented a better outlook, just a few rungs up from ground zero.

“The second quarter will be better than the first. That’s not thanks to the government, but people have pent-up demand, and the government doesn’t make it easy.”

He said that travel costs have escalated as airlines reduced flights and hotels have to keep up with the health and safety standards. When adding up the expenses attached to the Test & Go programme and health insurance makes it even more expensive for tourists, especially for family travel.

On the same day as the forum, the government introduced easier rules under the Test & Go programme with the required prepaid accommodation reduced to just one night and the Covid-19 tests revised to one RT-PCR and a self-administered ATK.

The health insurance coverage has also been reduced to no less than USD20,000.

Covid-19 new cases on 1 March stood at 20,420 cases. Of these figures, 171 cases were detected among inbound visitors.

When reopening the country’s hospitality leaders, recognising the challenges of balancing health and economic factors, argued it was all about achieving a proper assessment and identifying the acceptable risks.

Asset World Corporation chief hospitality officer, Stephan Vanden Auweele said: “Thailand was the first country in Southeast Asia to successfully open the Sandbox. I do believe that it is very difficult balancing to preserve the wellbeing of people, at the same time, reopening tourism.

“However, the industry is now at the crossroad and needs to rethink what is essential to tourism: sustainability, local community, educating people. The industry needs to sit together and come up with strategies and plans.

Representing the public sector at the TTF 2022 Thailand Convention & Exhibition Bureau president Chiruit Isarangkun Na Ayuthaya said:

“We have been reporting problems faced by the business sector to the government and also collaborating with the Center for Covid-19 Situation Administration (CCSA) to negotiate and work together to find solutions to help the private sector revive business through activities such as exhibitions.

“Following the success of the Phuket Sandbox, we can say that the government is being more open… and we will report issues raised at the TTF 2022 to the government for the best outcome.”

The concerns over the tourism situation raised by the tourism leadership summit at the TTF 2022 echo the latest research conducted by the Office of the National Economic and Social Development Council (NESDC) and the Research Centre for Social and Business Development (SAB).

It showed that only one out of three SMEs in the tourism sector are fully confident that they can survive this crisis and restore their business in post-Covid-19.

Meanwhile, 70% of the survey participants said they do not have a rehabilitation plan.

One out of three SMEs participants in the survey said they are facing financial liquidity issues. In 2021, the number of SMEs that went into debt increased by 10% from 2019. Meanwhile, the solvency ratio was decreased from 93% to 63.3% in 2021.

The survey was conducted from June to September 2021 among 1,534 SME entrepreneurs in the five businesses, including hotels, restaurants, transports, travel operators, and souvenir shops in six provinces, namely Bangkok, Chiang Mai, Nakhon Ratchasima, Phuket, Chonburi and Prachuap Khiri Khan.

Oceania celebrates Vista float-out

SINGAPORE, 3 March 2022: Oceania Cruises, a culinary and destination-focused cruise line, marked the float-out of its new 67,000 ton, 1,200 guest Vista last week at the Fincantieri shipyard in Sestri Ponente, Italy.

Vista will sail her maiden voyage from Rome to Barcelona on 14 April 2023, followed by 12 additional European voyages before commencing sailings from the US to the Canadian Maritimes and New England, the Panama Canal, and the Caribbean.

Vista Highlights
12 dining options, four of them brand new.
1,200 guests served by 800 crew members = two crew members for every three guests.
Eight bars, lounges, and entertainment venues.
Aquamar Spa + Vitality Centre and Aquamar Spa Terrace.
Staffed Concierge and Executive Lounges for Concierge Staterooms and Suites, respectively.

About Oceania Cruises

Oceania Cruises is a culinary- and destination-focused cruise line with a fleet of seven ships that carry no more than 1,250 guests.

Ships call on more than 450 boutique ports across Europe, Alaska, Asia, Africa, Australia, New Zealand, New England-Canada, Bermuda, the Caribbean, the Panama Canal, Tahiti and the South Pacific in addition to the epic 180-day Around the World Voyages. With headquarters in Miami, Oceania Cruises is owned by Norwegian Cruise Line Holdings Ltd., a diversified cruise operator of leading global cruise brands which include Norwegian Cruise Line, Oceania Cruises and Regent Seven Seas Cruises.