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Four Seasons Langkawi launches events package

LANGKAWI, 27 July 2023: Situated between a mile-long private beach and scenic mangrove forests, Four Seasons Resort Langkawi is promoting a special offer to entice meeting groups to book the resort to “connect, collaborate and celebrate.”

Event groups save up to 35% when they book the resort’s latest special package. It includes daily breakfast, complimentary room and upgrades, with rates starting from MYR1,800.

The offer includes special meeting packages starting at MYR320, 20% savings on food and beverages, and 15 savings on Spa treatments.

Groups staying at both Four Seasons Hotel Kuala Lumpur (one-night minimum) and Four Seasons Resort Langkawi (two-night minimum) gain an additional 5% discount off the entire bill.

Offer valid until 22 December 2023. To make a booking, email [email protected].

Four Seasons Resort Langkawi is just a 55-minute flight from Kuala Lumpur and a 75-minute flight from Singapore.

With 1,155 square metres (12,432 square feet) of flexible function space, the resort provides a variety of indoor and outdoor venues that can be tailored to suit the occasion and group size.

“We encourage guests to take advantage of our stunning island scenery,” says General Manager Ivan Giles. “Spread across 20 hectares (48 acres); our outdoor settings play a key role in creating unforgettable events and unlocking fresh inspiration and energy for teams.”

A standout feature of Four Seasons Resort Langkawi is its mile-long private beach, which serves as a spectacular backdrop and doubles up as a versatile function space.

The beach is also a top choice for team-building activities such as volleyball, catamaran sailing, kayaking, stand-up paddle boarding and sandcastle building.

Along with three modern meeting rooms equipped with state-of-the-art audiovisual systems, the resort has a wide selection of outdoor venues — open-air villas, scenic pavilions, and private dining rooms or terraces at all the restaurants.

Add excitement to the itinerary with team-building activities such as rock climbing, archery and cooking classes. Embark on a bicycle tour and cycle through local Langkawi villages to get a glimpse into local life, pass picturesque waterfalls and paddy fields or explore the surrounding UNESCO Global Geopark on special excursions such as mangrove safaris, rainforest ziplining, and custom-made group adventures.

Offer valid until 22 December 2023. To make a booking, email [email protected].

(Your Stories: Langkawi)

PTM heads for Delhi this October

DELHI, 27 July 2023: After a three-year pause, the PATA Travel Mart makes a comeback hosted by  India’s Ministry of Tourism from 4 to October 2023 in Delhi.

“After a hiatus of three years due to the pandemic, we are delighted to be organising PATA Travel Mart 2023 in person in India… India is proving to be an important market in the recovery of travel and tourism within the Asia Pacific region. With its many initiatives in sustainable and inclusive tourism activities, it has the potential to be a preferred tourism destination, loved by both global and domestic tourists,” said PATA Chair Peter Semone. “With its rich culture and beautiful natural landscapes, it is the perfect setting for people to access decision-makers, meet new clients, expand their networks, establish new relationships and consolidate existing business partnerships, and I would like to welcome members and non-members to join us at this exceptional destination.”

Photo credit: PATA.

Around 300 international buyers will attend to network and engage in business communications with around 350 seller organisations, mainly from Asia.

The mart agenda includes a one-day conference and the two- B2B travel mart that generates an estimated 1,000 business appointments.

Global travel buyers are sourced from Africa (Egypt, South Africa), the Americas (Argentina, Brazil, Canada, US), Asia (China, India, Japan, Malaysia, Philippines), Europe (France, Russia, Spain, UK), and the Pacific (Australia, New Zealand). Overseas Indian wedding buyers will also be participating in the event.

Pragati Maidan, Delhi’s largest convention centre and exhibition hall, host the mart and conference. The venue has nearly 150 acres of exhibition space, making it among the biggest exhibition centres in India.

It is owned, operated, controlled and managed by India Trade Promotion Organisation (ITPO), the trade promotion agency of the Ministry of Commerce and Industry, Government of India.

India is an important source of outbound travellers for the Asia-Pacific and the Middle East, with searches for outbound travel increasing 225% this year,  according to an Economic Times study quoting data from the booking website Agoda.

Outbound trips from India will surpass USD42 billion by 2024. Europe will receive 20% of that outbound traffic, 10% the Pacific, and the balance 70% going to Asia, the Economic Times study reported.

Cities where Airbnb beats hotel prices

Photo: getbybus.com

SINGAPORE, 27 July 2023: European hotel prices have risen above inflation this year, whilst airfares soar to a five-year high. With consumers becoming increasingly price-driven amid intense inflation, 80% of surveyed travellers reportedly altered their summer plans.

In light of this, the financial experts at Moneyzine were keen to unveil the European cities where Airbnb accommodations offer superior value to hotels to alleviate financial stress for summer vacationers.

To do this, the team scraped Airbnb.com and Trivago to retrieve the average cost per night for Airbnb and hotels across 35 European cities. It identified European destinations where an Airbnb stay was the more economical.

Best value for money: Airbnb vs hotel

Graphic: https://moneyzine.com/uk/

*Average rates are on a per-night basis for one adult

For the complete data of the 35 cities analysed, please click here.

Moneyzine can reveal that Istanbul, the former Turkish capital, is the European city where Airbnb provides the best value for money compared to hotels. With an average nightly rate of USD45.37, Airbnbs are 61.77% cheaper than hotels (av USD118.69), boasting the second lowest prices of all cities analysed. Declared to be one of the world’s cheapest destinations, the exotic Mediterranean city is ideal for travellers on a budget.

In second place is Athens, with a staggering 49.53% price drop from a standard hotel room fare to an Airbnb. Price-conscious travellers would be better off booking an Airbnb ($69.67 per night) as it costs only half of the average hotel rate USD138.05 per night) in the historic Greek capital.

Coming a close third is Lisbon, with an Airbnb averaging around $107.51 per night compared to a standard hotel room priced at USD210.30. Lisbon ranked 7th out of 100 cities in a recent study on the most popular 2023 destinations. Travellers believe Airbnbs are more cost-effective in the Portuguese capital, with nightly rates being 48.88% lower than hotels.

Berlin and Paris follow in fourth and fifth place, respectively, with a significant price difference between Airbnbs and hotels. Opting for an Airbnb would save travellers, on average, a noteworthy USD109.66 in the German capital and USD111.38 in the City of Love.

On the other hand, Oslo in Norway and Tirana in Albania stand out as cities where a single hotel room for a one-night stay is around $8 cheaper, on average, than an Airbnb.

Moneyzine CEO Jonathan Merry provided money-saving tips to prevent high costs from dampening travel plans.

Plan ahead for meals

Food and drink expenses are often the biggest budget-busters when travelling. Curb your food spending by choosing accommodations with kitchen facilities or a refrigerator. Opt out for lunch instead of dinner and seek restaurants that offer happy hour deals.

Maximise your travel credit card benefits

Sign up for travel rewards programmes and consider credit cards to earn points and miles, which can be redeemed for flights, accommodation, and other travel-related expenses. Opt for credit cards with generous welcome bonuses and take advantage of various perks, including free travel insurance and discounts on attraction tickets.

Look for vouchers and free activities

Trim travel costs by planning your activities around vouchers and discount deals, or do a simple Google search to find free or low-cost events and activities at your destination. From the Louvre in Paris to the Vatican Museums in Rome, many offer free or discounted admission on certain days of the week, so make sure to plan and research in advance.

For more information, visit Moneyzine at  https://moneyzine.com/uk/.

SpiceJet taps cleverTap for sales coms

MUMBAI, India, 27 July 2023: CleverTap, the all-in-one engagement platform, announced this week a partnership with SpiceJet,  one of India’s premier airlines.

SpiceJet will be able to improve the customer experience by leveraging CleverTap’s advanced technology to deliver personalised and contextual communication across its web and mobile channels.

By harnessing CleverTap’s capabilities, SpiceJet will be able to analyse customer data, create comprehensive user profiles, and deliver engaging experiences, thus maximising the lifetime value of their customers.

SpiceJet chief business officer Debojo Maharshi said: ” With CleverTap’s assistance, we can now deliver timely and precisely targeted communication to our passengers, ensuring that their journey with us remains seamless.”

About CleverTap

CleverTap is powered by TesseractDB – the world’s first purpose-built database for customer engagement, offering both speed and economies of scale.  CleverTap’s customers include Electronic Arts, TiltingPoint, Gamebasics, Big Fish, MobilityWare, TED, English Premier League, TD Bank, Carousell, AirAsia, Papa John’s, and Tesco.

Anthem of the Seas opens 2024 bookings

SINGAPORE, 27 July 2023: Royal Caribbean confirms brand new destinations await travellers sailing from Singapore on its Anthem of the Seas starting November 2024. The booking window opened on 26 July.

Featuring many of Royal Caribbean’s signature favourites, Anthem will sail to various new destinations in Southeast Asia, including Bali, Thailand and Vietnam.

Photo credit Royal Caribbean – Anthem of the Sea.

New to Royal Caribbean’s sailings from Singapore is an eight-night Bali getaway. It will take guests to Celukan Bawang and Benoa in Bali and Lombok.

Anthem will offer a 10-night Vietnam and Thailand escape, visiting popular destinations in Vietnam to explore Nha Trang, Ho Chi Minh City (Phu My) and Chan May in Vietnam. The sailing also features an overnight visit to Bangkok (port of call Laem Chabang), Thailand, where adventurers can visit spectacular landmarks in the Thai capital.

The two itineraries are in addition to favourite three to five-night sailings that visit Penang in Malaysia and Phuket in Thailand. Guests can explore the colourful UNESCO-listed Georgetown in Penang, including the world-famous food markets, and relax at the pristine beaches of Phuket or book a shore excursion to explore the neighbouring Phi Phi islands by kayak.

To celebrate Anthem’s launch into Singapore, Royal Caribbean offers 30% off every guest and up to USD600 in instant savings, plus kids sail free on select sailings until 31 August 2023. Crown & Anchor Society members who book before 31 August can also enjoy up to USD200 onboard credit on Anthem of the Seas, sailing from Singapore.

Anthem will offer sailing from Singapore from November 2024 till March 2025.

Enrich loyalty programme wins seven awards

KUALA LUMPUR, 27 July 2023: Enrich, the travel and lifestyle loyalty programme of Malaysia Airlines, bagged seven awards at the recent Loyalty & Engagement Awards 2023.

The airline picked up four  Gold Awards for Best Membership Programme, Best Loyalty Strategy – Travel & Hospitality, Best Partnership in a Loyalty Programme and Best Engagement Strategy B2C; two  Silver Awards for Best Card-Based Loyalty Programme and Best Use of Rewards & Incentives, and Bronze for Best Use of Direct Marketing.

The Loyalty & Engagement Awards honour the best loyalty marketing strategies in South Asia, Southeast Asia, Australian and New Zealand regions and is judged by an independent panel of senior, client-side marketers and loyalty experts.

Malaysia Aviation Group chief executive officer of loyalty & travel solutions Philip See said: “We are honoured to receive this industry recognition, which would not have been possible without our valued members’ unwavering support and loyalty.”

To celebrate, Enrich is offering a promotion for members from now until 31 July 2023. Members are entitled to double Enrich points and double Elite points for every ticket purchase to any destination in the Malaysia Airlines network.

Also, members who purchase Enrich Hotels, Enrich Xperience, or Temptations during this promotion period will receive triple Enrich points. The offer is open for travel until 30 November 2023.

Trip.com hypes its latest AI tweaks

BANGKOK, 26 July 2023: Trip.com Group has unveiled a series of enhanced services aimed at empowering travellers through AI-led capabilities and knowledge.

Speaking at Trip.com Group’s AI-driven strategy press conference last week, Trip.com Group co-founder and executive chair James Liang

said: “Tourism will continue to be an important industry in smart society, as it satisfies people’s innate desire to travel and explore. Artificial intelligence cannot replace this experience but can help to advance it. Trip.com Group will actively embrace technological development and use advanced AI-driven services to improve the travel process and overall experience.”

To ensure a seamless and hassle-free booking experience for its users, Trip.com Group introduces AI-enhanced curated lists. The lists include “Trip.Trends,” “Trip.Best,” and “Trip.Deals,” which capture real-time information on the latest travel trends, prices, and top-ranked hotels, flights, and attractions.

Each list focuses on a different consumer group and market position. “Trip.Best” enables global travellers to select the best experiences a destination offers, including flights, hotels, attractions, and lifestyle choices such as restaurants, nightlife, bars, and shows. The list is curated by examining various travel products on Trip.com and scoring them based on an algorithm, with only the top 1% of products featured.

“Trip.Deals” is designed for budget-conscious users looking for the best deals on flights, accommodation, and travel destinations. The list is curated based on various factors, such as historical and projected price changes and current travel expenses.

“Trip.Trends” tracks the most popular travel topics and events in different markets based on user searches across various platforms, including Trip.com, mainstream online search engines, and social media. This feature provides users with up-to-date information on the most exciting and current activities and events worldwide and in their local areas.

Launching these curated lists is part of the Group’s content marketing strategy to drive consumer awareness and provide them with the relevant information to secure the best deals.

During the pandemic, Trip.com Group expanded its content offerings, such as Trip Moments on Trip.com, livestreaming, and Star Hub – the Group’s enhanced marketing tool for suppliers to enhance their marketing efforts, and user-generated content rose by 33% compared to the previous year. 

Trip.com Group CEO Jane Sun concluded: “Customers are at the heart of everything we do at Trip.com Group, and one of our priorities is to empower them to make informed decisions. In the future, we will continue to harness technology to enhance user experiences and unlock new value for our customers.”

MATTA Fair Sabah confirms a second edition

Mosque Bandaraya - Laily Hassan

KOTA KINABALU, 26 July 2023: Following the success of the MATTA Fair Sabah last May, a second edition has been confirmed for this October.

MATTA Sabah’s new committee elected for a two-year term earlier this month announced they would organise a second edition of the consumer travel show by popular demand.

IG: @kee_budakmerah; Sibuan Island, Semporna

First reported in the Star Online, Malaysian Association of Tour and Travel (MATTA) Sabah chair Christina Wahida Kong said members had responded positively in a feedback survey on whether they would support a second edition.

Star Online quoted the MATTA Sabah chair saying: “With the rapid opening of borders and more direct flights coming into Sabah, MATTA Sabah members want to work again with the state tourism ministry to develop a balanced flow of tourists in and out of the state.” 

The earlier edition of the fair held in May 2023 in Kota Kinabalu generated MYR25 million in tour sales during the three-day event. Around 15,000 travel consumers visited the fair. The next edition will be held from 13 to 15 October at the Sabah International Convention Centre in Kota Kinabalu.

MATTA Fair is held twice annually at a national level hosted in Kuala Lumpur. Still, various MATTA chapters around the country organise satellite versions of the show to support members selling packages and reaching out to local travel consumers.

The next national MATTA Fair will be hosted from 1 to 3 September 2023 at the Malaysia International Trade and Exhibition Centre in Kuala Lumpur.

Emirates rolls out meal preordering

DUBAI, 18 July 2023: Emirates is taking the first steps in an innovative initiative of meal preordering, whereby customers will be able to preselect their hot main meal between 14 days and 24 hours in advance of their flight, ensuring they get their preferred meal choice every time, as well as helping to reduce food wastage.

The initiative rolled out from 25 July onwards in Business Class on all flights between Dubai and London Heathrow, London Gatwick, and London Stansted, adding even more benefits to the Emirates customer experience, improving time management and adding another layer of insight into meal consumption onboard. Meal preordering will be added to the existing suite of AI-enabled customer preference tracking data and cabin crew reports, facilitating menu planning and optimal food loading to deliver the premium ‘restaurant in the sky’ inflight dining experience.

Up to 14 days before a flight, passengers can browse the onboard menu on Emirates.com or the Emirates app and choose from a selection of regionally inspired dishes with locally sourced ingredients. Passengers can also preorder special meals if required.

On the aircraft, the cabin crew will use a custom-built application on a device to view the meal selection and serve the passenger their choice of hot dish. Emirates plans to expand the meal preorder initiative to more routes and classes in the near future and is closely monitoring customer feedback from the initial rollout phase.

The preordering meal service innovation is another addition to the convenience of digitally enabled journeys that Emirates passengers enjoy. As well as website check-in and app check-in, the option of digital boarding passes and itinerary management, passengers can also access digital menus in advance, join Emirates Skywards to immediately access free connectivity based on tier membership and class of travel, and spend time curating a playlist of favourite movies, TV shows and music available on ice, which they can synchronise from their app to their TV screen the moment they board. Emirates passengers are also invited to review all aspects of their flight in a quick digital survey on the inflight entertainment screen, providing feedback and insights that ensure customers fly better with Emirates.

India’s ixigo delivers AI trip planner

NEW DELHI, 26 July 2023: Ixigo (Le Travenues Technology Limited) has introduced PLAN by ixigo, an intelligent trip planner built on OpenAI (an AI research and deployment company)

By leveraging OpenAI’s ChatGPT API, the platform can process and understand user preferences, offering them personalised recommendations, suggestions, and itineraries. 

Ixigo has also become the first Indian travel company to have ixigo’s plugin for ChatGPT, a conversational travel assistant, strengthening its position as an industry frontrunner in innovation. 

PLAN by ixigo combines the collective power of ChatGPT and the best travel data on the planet to transform how travellers conceptualise, organise, and prioritise their trips. 

PLAN by ixigo is available on the ixigo website and apps and is accessible to users for free at https://www.ixigo.com/plan.   

About ixigo

Launched in 2007, ixigo (Le Travenues Technology Limited)  is a technology company that empowers Indian travellers to plan, book and manage their trips across rail, air, buses and hotels. ixigo assists travellers in making smarter travel decisions by leveraging artificial intelligence, machine learning and data science-led innovations.