BANGKOK, 14 May 2019: AirHelp a flight compensation organisation named its top 10 airports for 2019 at the weekend, leading off with Qatar’s Hamad International Airport with a score of 8.39 out of 10.
Tokyo International Airport in second place scored the same points as Hamad and was the highest listed Asian airport, while third-placed Athens International Airport scored 8.38.
Singapore Changi Airport that usually walks away with the top airport awards year-after-year had to settle for seventh place with a score of 8.27.
India’s Hyderabad International Airport was the third highest placed airport in Asia positioned eighth also with a score of 8.27.
In Southeast Asia, very few airports were included in the 132 airports surveyed, with the exception of Bangkok’s Suvarnabhumi airport placed 55th with a score of 7.63 and Kuala Lumpur 120th on the list with a score of 6.75.
Delhi International Airport gained the 24th slot with a score of 7.99, while Mumbai was placed 88th with a score of 7.29.
Airhelp: The top-10 airports
|
|
AirHelp Score |
On-Time Performance |
Service Quality |
Food and Shops |
|
|
1 |
Hamad International AirportDoha, Qatar |
8.39 /10 |
8.3 |
8.5 |
8.5 |
|
2 |
Tokyo International AirportTokyo, Japan |
8.39 /10 |
8.4 |
8.4 |
8.4 |
|
3 |
Athens International AirportAthens, Greece |
8.38 /10 |
8.1 |
9.0 |
8.7 |
|
4 |
Afonso Pena International AirportCuritiba, Brazil |
8.37 /10 |
8.4 |
8.4 |
8.3 |
|
5 |
Gdańsk Lech Wałęsa AirportGdansk, Poland |
8.35 /10 |
8.2 |
8.7 |
8.5 |
|
6 |
Moscow Sheremetyevo International AirportMoscow, Russia |
8.35 /10 |
8.5 |
8.1 |
8.0 |
|
7 |
Singapore Changi AirportSingapore |
8.27 /10 |
7.8 |
9.2 |
8.7 |
|
8 |
Hyderabad Rajiv Gandhi International AirportHyderabad, India |
8.27 /10 |
7.8 |
9.0 |
8.8 |
|
9 |
Tenerife North AirportTenerife, Spain |
8.26 /10 |
8.2 |
8.4 |
8.2 |
|
10 |
Viracopos/Campinas International AirportCampinas, Brazil |
8.25 /10 |
8.4 |
8.2 |
7.9 |
AirHelp checked out 132 airports worldwide and the dubious honour of footing the table went to Portugal’s Lisbon airport with a score of 5.77.
The AirHelp Score is based on three elements; on-time performance, service quality and the food and shopping experience.
AirHelp claims to be the world’s leading air passenger rights specialist that supports travellers to gain adequate compensation following a disrupted flight. It operates in 30 countries and claims to have helped 10 million travellers in the past six years.
