Hamad tops AirHelp score sheet

BANGKOK, 14 May 2019: AirHelp a flight compensation organisation named its top 10 airports for 2019 at the weekend, leading off with Qatar’s Hamad International Airport with a score of 8.39 out of 10.

Tokyo International Airport in second place scored the same points as Hamad and was the highest listed Asian airport, while third-placed Athens International Airport scored 8.38.

Singapore Changi Airport that usually walks away with the top airport awards year-after-year had to settle for seventh place with a score of 8.27.

India’s Hyderabad International Airport was the third highest placed airport in Asia positioned eighth also with a score of 8.27.

In Southeast Asia, very few airports were included in the 132 airports surveyed, with the exception of Bangkok’s Suvarnabhumi airport placed 55th with a score of 7.63 and Kuala Lumpur 120th on the list with a score of 6.75.

Delhi International Airport gained the 24th slot with a score of 7.99, while Mumbai was placed 88th with a score of 7.29.

Airhelp: The top-10 airports


Airport

AirHelp Score

On-Time Performance

Service Quality

Food and Shops

1

Hamad International AirportDoha, Qatar

8.39 /10

8.3

8.5

8.5

2

Tokyo International AirportTokyo, Japan

8.39 /10

8.4

8.4

8.4

3

Athens International AirportAthens, Greece

8.38 /10

8.1

9.0

8.7

4

Afonso Pena International AirportCuritiba, Brazil

8.37 /10

8.4

8.4

8.3

5

Gdańsk Lech Wałęsa AirportGdansk, Poland

8.35 /10

8.2

8.7

8.5

6

Moscow Sheremetyevo International AirportMoscow, Russia

8.35 /10

8.5

8.1

8.0

7

Singapore Changi AirportSingapore

8.27 /10

7.8

9.2

8.7

8

Hyderabad Rajiv Gandhi International AirportHyderabad, India

8.27 /10

7.8

9.0

8.8

9

Tenerife North AirportTenerife, Spain

8.26 /10

8.2

8.4

8.2

10

Viracopos/Campinas International AirportCampinas, Brazil

8.25 /10

8.4

8.2

7.9

AirHelp checked out 132 airports worldwide and the dubious honour of footing the table went to Portugal’s Lisbon airport with a score of 5.77.

The AirHelp Score is based on three elements; on-time performance, service quality and the food and shopping experience.

AirHelp claims to be the world’s leading air passenger rights specialist that supports travellers to gain adequate compensation following a disrupted flight. It operates in 30 countries and claims to have helped 10 million travellers in the past six years.