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THAI Smile heads for Kathmandu

BANGKOK, 7 July 2022: Thai Smile, the low-cost version of Thai Airways International, launched daily flights from Bangkok to Kathmandu in Nepal starting 1 July.

The airline takes over a route that was previously served by Thai Airways International using a Boeing 777-200 aircraft before it suspended services and entered restructuring under Thailand’s Bankruptcy Court. However, TG’s booking site displays flight schedules for the Bangkok – Kathmandu route and fares that can be booked but the service is operated by THAI Smile.

THAI Smile flies the route using an A320 with a three-hour and 30 minutes flight time. Announcing details of the new service on its Facebook page on 1 July, the airline omitted to translate the announcement for international travellers who cannot read Thai. 

Daily flights depart  Bangkok at 1030 and arrive in Kathmandu at 1240. The return flights depart Kathmandu at 1340 and arrive in Bangkok at 1825.

According to the airline’s Facebook post, the lowest one-way fare starts at THB8,940. A check of the airline’s booking website flagged a return fare of THB18,375 roundtrip in the cheapest category, including tax and fees.

It notes that tourists can obtain a visa on arrival at Kathmandu, and quarantine rules have been waived.

Revenge travel in China

SINGAPORE, 7 July 2022: Issued air tickets from Shanghai to the Chinese resort city of Sanya surpass 2019 levels despite ongoing restrictions in the country continuing to curb domestic travel from most regions, says leading travel analytics provider ForwardKeys.

In the week of 18 June 2022, issued air tickets from Shanghai to Sanya, the southernmost city on the popular Chinese tourist island of Hainan, increased fivefold compared to the previous week, surpassing figures from the same period in 2019 by 15%.

This is despite stringent restrictions continuing to curb domestic travel from risk areas, with tickets for travel from Shanghai to China nationwide down 94% in the same week – and Chinese domestic travel in general down 67% – compared to the corresponding period in 2019.

“Eighty-four per cent of Shanghai–Sanya tickets issued in the week of 18 June were for travel between 19 June and 3 July – the very definition of ‘last minute’,” comments ForwardKeys’ insights expert

Nan Dai. “This reflects the desire of Shanghai residents to visit a sun-kissed destination after two long months of confinement in the city. However, amid ongoing uncertainty and due to the trend towards last-minute reservations, forward bookings for summer travel during July and August remain 52% below 2019 levels.”

“Whereas most Chinese cities retain strict rules for travellers from risk areas, Sanya has become one of the first cities in the country to ease restrictions on tourists from Shanghai. As per the latest requirements, visitors from four Shanghai districts deemed risk areas are required to take a PCR test within 48 hours of departure and a second test three days after arriving in Sanya, while travellers from elsewhere in Shanghai need only take a PCR test upon arrival.

“Another reason for the surge in ticket bookings from Shanghai to Sanya, explains Nan Dai, is the inaugural Hainan International Outlying Islands Duty-Free Shopping Festival, which began on 28 June and ran for six months, featuring over 50 promotional activities.

“Perhaps unsurprisingly, considering Hainan is a duty-free shopping haven, many of the tourists travelling from Shanghai to Sanya are affluent,” explains Nan Dai. “Tickets issued for premium-class travel have grown by 174% compared to 2019, with this type of travel increasing its market share from 6% to 17%.”

For those travelling in premium classes, family is the dominant travel profile with a 55% share, Nan Dai adds, followed by couple (25%), solo (12%) and group (8%). Shares for the family travel profile have grown by the most significant margin, with an increase of eight percentage points compared to 2021 attributable to ‘revenge’ travel.

Meanwhile, with airlines deploying larger aircraft to accommodate travel demand, seat capacity from Shanghai to Sanya in July and August has increased by 53% compared to summer 2019.

Domestic travel is set to benefit further from the Chinese government’s decision to remove the indication of coronavirus risk from digital travel passes, meaning the ‘Big Data Itinerary Card’ will no longer reveal whether a traveller has recently entered a city with Covid-19 cases.

“Regarding international travel, the government this week announced its intention to reduce international quarantine to seven days in a dedicated quarantine facility and three days of home monitoring from the long-standing ‘14+7’ requirement,” says Nan Dai. “These changes to the normalised Covid-19 prevention and control measures bring the hope of a wider market recovery.”

(Source: ForwardKeys)

Outrigger names senior appointments

PHUKET, 7 July 2022: Outrigger Hospitality Group has announced several senior-level appointments to support its long-term growth strategy and the recent expansion of branded properties across the Asia Pacific.

In the last 10 months, the group added five properties to its global portfolio: Outrigger Khao Lak Beach Resort, Outrigger Surin Beach Resort and Outrigger Koh Samui Beach Resort in Thailand; the five-star Outrigger Maldives Maafushivaru Resort; and Outrigger Kona Resort and Spa on Hawaii Island.

Senior appointments

Tony Pedroni, vice president operations – APAC

Jason Zvatora, vice president commercial strategy – APAC

Mike Shaff, senior vice president operations – Americas

Jenna Villalobos, senior vice president commercial strategy

“As Outrigger continues its strategic expansion, getting our toes in the sand with new beach resorts across the globe, having the right leadership team is imperative,” said Outrigger Hospitality Group president and CEO Jeff Wagoner. “From operations to revenue management, I have full confidence in the expertise of Mike, Jenna, Tony and Jason to navigate Outrigger towards our mission of being the premier beach resort brand in the world.”

As vice president operations – APAC, Tony Pedroni will oversee and direct all hotel operations in the Asia Pacific region. He first joined Outrigger in 2013 as general manager of the then Outrigger Laguna Phuket Beach Resort. He is an experienced global hospitality professional, having served as general manager for JW Marriott in Thailand; at the Renaissance in South Korea and the Waiohai Beach Club a Marriott Vacation Club Resort in Hawaii, as well as hotel management positions in Kuwait, the United Kingdom and Washington, DC, USA.

Pedroni rejoined Outrigger last year as area general manager – Thailand when Outrigger became owner and manager of three Outrigger Resorts in Khao Lak, Surin Beach and Koh Samui. Pedroni has led the renovation of all three properties.

As vice president commercial strategy – APAC, Jason Zvatora returns to Outrigger and is based in Australia. Zvatora is responsible for driving APAC performance by leading and driving top-line revenue strategies, staying ahead of market trends and directing the property commercial teams to success.

As senior vice president operations – Americas, Mike Shaff will lead both the hotels and resorts operations for The Americas region with a focus on creating positive guest experiences through programming, renovations and repositioning, while driving strong financial performance to ownership. Shaff also assumes oversight of the Hawaii Vacation Condos by the Outrigger division.

As senior vice president commercial strategy, Jenna Villalobos will develop the global commercial strategy for both corporate and property, focusing on the disciplines of revenue strategy, global contact centre, CRM (customer relationship management), business intelligence and website technology.

Further information here.

(Your Stories: Outrigger Hospitality Group)

Centara names GM for Korat opening

BANGKOK, 7 July 2022: Centara Hotels & Resorts names experienced hotelier Thawintorn Kanungkid as the opening general manager of Centara Hotel Korat in the Northeast Thailand gateway city of Nakhon Ratchasima.

Scheduled to welcome its first guests in September 2022, Centara Hotel Korat is being developed by Central Pattana – a global sustainable real estate company and developer of Central shopping centres, residential projects, office buildings and hotels across Thailand – in partnership with Centara Hotels & Resorts, Thailand’s leading hotel operator.

Thawintorn brings two decades of experience in the hospitality industry, most recently as the resident manager at Sukosol Bangkok Hotel, where for five years, he managed day-to-day operations for the hotel, as well as supported the hotel’s F&B and sales & marketing teams.

No stranger to the Centara family, he first joined the hospitality business in the front office team in 2006 and again in 2013 as the rooms division manager in the pre-opening team of one of Centara’s Pattaya properties.

“We are delighted to welcome Thawintorn, or Khun Natt as we know him, back to the Centara family to helm our first hotel in Korat. With his reputation for excellence and knowledgeability in both operations and revenue generation, we are confident he will succeed in establishing Centara Korat as the new Place to Be in the region,” said Centara Hotels & Resorts’ executive vice president – hotel operations David Good.

Ideal for business, family, or leisure travellers, Centara Hotel Korat, offers 218 rooms and suites, including many with kitchenettes, ideal for long-stay guests. Guests enjoy a choice of varied dining options, including House of Kin, the brand new social dining concept offering a high-quality family buffet experience in a contemporary setting and a signature rooftop restaurant and bar, as well as facilities including a rooftop swimming pool and a stunning sky garden. A large fitness centre comes complete with training areas, where boxing and yoga classes are offered. With its enviable position integrated with CentralPlaza Nakhon Ratchasima, guests will also have access to a shopping centre, outdoor lifestyle market and park.

Over the past two years, Centara has introduced its unique brand of Thai-style hospitality to new destinations in Thailand and the Middle East. More expansion is planned as the company intends to double its properties with new hotels and resorts expected in Japan, Cambodia, China, Indonesia, Laos, the Maldives, Qatar, Turkey and the United Arab Emirates.

The latest executive appointment will help to ensure that Centara is well-positioned to meet its ambitious goal to become a top 100 global hotel operator within five years.

Find out more about Centara at www.CentaraHotelsResorts.com

(Your Stories: Centara Hotels & Resorts)

Vietjet resumes more flights to Japan

HO CHI MINH CITY, 7 July 2022: Vietjet relaunched flights from Hanoi, Vietnam’s capital, to Fukuoka and Nagoya earlier this week.

It follows the recent reintroduction of flights connecting Ho Chi Minh City and Hanoi to Tokyo and Osaka.

Three weekly flights from Hanoi to Fukuoka are scheduled on Tuesday, Thursday and Saturday. At the same time, the Hanoi – Nagoya route is served by four weekly flights on Monday, Wednesday, Friday and Sunday. Flight time is around five hours on both routes.

(Photo credit: Vietjet). Ribbon cutting for the new routes to Japan

Currently, Vietnamese travellers are eligible for a visa-free stay of 15-day for business, education and visiting relatives. Detailed regulations for people entering Japan can be found here.

Japan is a favourite destination for Vietnamese tourists, and Fukuoka on the northern shore of Japan’s Kyushu Island, is known for its beaches, ancient temples and the rich culture and historical legacy of Kyushu.

Nagoya is Japan’s third most populous urban area with a developed industrial economy and is well-known for its signature landmarks, including Nagoya castle and Atsuta shrine.

Hilton Curio Collection arrives in Wuxi

HONG KONG, 6 July 2022: Hang Lung Properties have named Hilton as the hotel management partner for a new-build lifestyle boutique hotel integral to the second phase of development of Center 66, Wuxi in China. The hotel will join the Curio Collection by Hilton brand and open during the second half of 2024.

The Curio Collection by Hilton, located at Center 66, Wuxi, will comprise a seven-story main building and an adjacent three-story heritage building, providing 106 rooms, a lobby lounge, two restaurants, an events space, an indoor pool, and a fitness centre.

Located in the prime business district in downtown Wuxi, the Center 66 development was designed as a two-phase project. The first phase opened to the public in September 2013 and comprised a shopping mall and an office tower complex. The second phase, located south of the current complex, will be a significant part of Center 66’s integrated development. Upon completion, Center 66 will feature a luxury shopping mall and Grade-A office towers with a hotel and serviced residences.

Hilton has more than 115 Curio Collection properties under management n nearly 30 countries and territories.

About Hang Lung Properties

Hang Lung Properties Limited (SEHK stock code: 00101)  is headquartered in Hong Kong. It develops and manages a portfolio of properties in Hong Kong and the nine mainland cities of Shanghai, Shenyang, Jinan, Wuxi, Tianjin, Dalian, Kunming, Wuhan and Hangzhou.

Sabah trains events specialists

Mosque Bandaraya - Laily Hassan

KOTA KINABALU, 6 July 2022: The Congress Certification Programme 2.0 Advance Masterclass was once again held from 28 June to 1 July at Hilton Kinabalu. A total of 22 participants were certified as events specialists, bringing the total number of certified persons to 88 to date.

“Sabah possesses experienced persons in events. However, with the spur of business events, certain criteria are required, for example, the bidding process. This process is more technical and is inclusive of a team beyond the Professional Conference Organizer and Business Events division. There is the opportunity for local associations to vie for congresses, workshops and meetings to bring them to Sabah,” said Sabah Tourism Board chief marketing officer Tay Shu Lan.

Photo caption. In attendance: Tay Shu Lan, Chief Marketing Officer of Sabah Tourism Board; Winnee Lim, VP Education MACEOS; Gracie Geikie, Committee Member, MACEOS and Datuk Hajjah Rosmawati, Sabah Chapter Chair of MACEOS.

“Once again, we are pleased to collaborate with MACEOS on introducing relevant training modules to build this segment. Other suitable accreditations that industry members may attain are to be Certified Meeting Professionals, Certified in Exhibition Management (CEM)”, she added

The Sabah Tourism Board’s Business Events, Sabah Maju Jaya initiative, aims to complete the training and certification of 250 persons by 2025.

For more information visit: www.sabahtourism.com 

(Your Stories: STB)

Emirates’ latest team changes

Emirates Boeing 777-300ER photographed on August 17, 2015 from Wolfe Air Aviation's Lear 25B.

DUBAI, 6 July 2022: Emirates has completed management rotations across its commercial operations team in the Middle East, Far East, Europe and Africa, positioning UAE talent in key markets and global commercial roles.

Emirates’ chief commercial officer Adnan Kazim said: “We have a great talent pool of UAE Nationals, and we continue to invest in them and provide them with growth opportunities to take their careers to the next level. We hope to build a strong leadership pipeline that will support the UAE’s strategic economic vision and drive Emirates and UAE aviation into the next 50 years of growth. I am confident in our newly appointed managers’ ability to further strengthen our commercial presence and respond dynamically to serve our customers and partners in a fast-changing travel landscape.”

 Emirates’ commercial team members assumed their new roles starting 1 July

Saeed Abdulla Miran, country manager Hong Kong, transfers to country manager Philippines.

Reema Al Marzouqi takes the post of country manager Bahrain.

Abdulla Adnan, currently commercial support manager, is now the country manager Tanzania.

Majid Al Falasi, country manager Tanzania, transfers to become country manager Sudan.

Mohamed Taher, commercial support manager, moves to Kenya as commercial support manager.

Rashed Salah Al Ansari moves to Emirates’ Global Sales unit as key account controller.

Hamad Al Ali moves to the Emirates’ UAE Sales team as business development manager.

Mohammed Alqassim takes the role of country manager Cyprus.

Visit: www.emirates.com

(Your Stories: Emirates)

Changi Airport launches interactive gallery

SINGAPORE, 6 July 2022: Changi Airport has launched the “Hello, Changi Precinct” gallery at Terminal 3 (T3), kicking off an initiative to drive awareness of the Changi Precinct, which includes areas in and surrounding Changi Airport, such as Pulau Ubin, Pasir Ris, Tampines, Bedok and East Coast Park.

Featuring interactive elements and photo spots modelled after iconic sights and sounds in the Changi Precinct, visitors can pose for photos and discover fun facts across seven themed zones. As part of the initiative, Changi has also launched two new exploration tours – My Changi Airport Tour and My Changi Village Heritage Tour – in partnership with MyCommunity, a local non-profit organisation that celebrates Singapore’s heritage and culture through organising tours, programmes and exhibitions.

“Hello, Changi Precinct” gallery runs until 23 October at Terminal 3 departure hall.

Explore the “Hello, Changi Precinct” gallery

Step into the exciting world of Changi Precinct at T3 Departure Hall where visitors can pose with iconic cultural landmarks. The journey begins at the Changi Airport zone, where visitors can take photos with models of various popular spots at the airport, such as Jewel Changi Airport and the well-loved Terminal 2 flight information flip-board.

Moving through seven different zones, visitors can learn interesting nuggets and stories of Siglap in the drawers of an old-school barbershop, play a digital arcade game at an HDB void deck and ‘watermelon’ playground, and jump onboard a bumboat that brings visitors through the history of Pulau Ubin and the eastern coast of Singapore.

Hear the stories of Changi Airport through a guided tour

A newly curated tour of Changi Airport traces the development of the airport from its humble origins through the stories of airport staff and visitors. The tour begins in Terminal 1 and guides participants to discover the airport’s recreational spaces, artwork installations, designs, and heritage businesses. Participants will gain a deeper understanding of the airport while exchanging stories with airport staff they meet along the tour, giving them a peek into behind-the-scenes operations that keep Changi Airport running, as well as intriguing anecdotes of people who have worked and visited Changi Airport from the past to the present.

Experience Changi Precinct through activities

In addition to the two new tours, visitors can also sign up for six other tours running till October, each exploring a key area of the Changi Precinct such as Bedok, Pulau Ubin and Pasir Ris.

Tour prices start from S$20 per person. Please refer to the Annex for more details on the tours.

The “Hello, Changi Precinct” gallery will run until 23 October 2022 at T3 Departure Hall. Admission is free. In addition, for July and August, the first 150 visitors each month to take a picture or video with the “Hello, Changi Precinct” gallery and post it on their social channels [1] with the hashtag #ChangiPrecinct will receive an exclusive Changi Eats promo code.

IHG opens resort near Khao Yai

BANGKOK 6 July 2022:  InterContinental Khao Yai Resort will open on 22 August 2022, close to  Khao Yai National Park and the main highway and train routes to Northeast Thailand.

The 64-key resort comprises 45 rooms and 19 suites and villas that are housed within repurposed heritage train cars.

Located on the edge of the UNESCO-listed Khao Yai National Park, Thailand’s first national park, established in 1962, InterContinental Khao Yai Resort is set on a 100-acre site with views over seven lakes.

IHG has appointed James Sutcliffe as the general manager of the InterContinental Khao Yai Resort.