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Cross Hotels & Resorts promotes executives

BANGKOK, 6 July 2022: Cross Hotels & Resorts follows recent hotel signings by strengthening its executive team as it gears up for expansion in the Asia Pacific

The group’s CEO  Harry Thaliwal announced the following promotions:

Paul Wilson to the position of executive vice president;
Ratchaya Termsilkanok to VP of strategy & digital transformation;
Evan Burns to country manager Indonesia;
Tran Lam to director of services & business development.

“I couldn’t be more excited for the future of Cross Hotels & Resorts. With the energetic young leadership team we have developed from within, our potential is unlimited,” Thaliwal commented.

The group celebrated several signings across the Asia Pacific this year, including a 716 key hotel, developed by Tan Thanh Trading & Tourism JSC in Vietnam, and six hotels in Bali.”

Thai AirAsia flies to Narita

BANGKOK, 6 July 2022: Thai AirAsia X (XJ) has resumed its flights between Bangkok (Suvarnabhumi) and Tokyo (Narita) after tour groups gained the green light as Japan eases travel restrictions.

Thai AirAsia X CEO Patima Jeerapaet said: “Thai AirAsia X is very thrilled to have resumed flight services to and from Japan, offering two flights per week between Suvarnabhumi and Narita this July, with plans to increase frequency to four flights a week in August and September, and daily by October. We want to applaud the Japanese government’s decision to welcome more tourists.”

Thai AirAsia X plans to fly direct from Bangkok (Suvarnabhumi) to Osaka and Sapporo by October 2022.

Emirates offers free Dubai attractions

SINGAPORE, 5 July 2022: Emirates is making Dubai a cooler summer holiday destination than ever before, offering customers free entry to some of the UAE’s most popular attractions plus many more exciting offers, while the city’s marquee event – The Dubai Summer Surprises – returns with a full calendar of entertainment, culture, and family activities.

Whether returning to Dubai or visiting for the first time, Emirates customers can enjoy free entry to these top-rated UAE attractions[1]:

The iconic Burj Khalifa At The Top: Experience breath-taking views from the world’s tallest building. Located on the 124th and 125th floors of iconic Burj Khalifa, customers on the outdoor observation deck can marvel at the stunning views of the city from 555 metres above sea level. The complimentary tickets are for admission from 30 June to 30 September 2022.

The Dubai Fountains Boardwalk Experience: Watch a spectacular show of water, music, and light from a floating platform just nine metres away from the world’s largest choreographed fountains, located at the foot of Burj Khalifa.

Louvre Abu Dhabi: Immerse in the stories attached to the hundreds of antique pieces that each date back hundreds of years, and enjoy a collection of 167 artworks by internationally renowned artists at one of the UAE’s most iconic cultural attractions.

To book the exclusive summer offers, customers visit https://www.emirates.com/sg/english/special-offers/summer-special-offer/. These summer specials are valid for travellers who book a return trip to Dubaiin any cabin class up until 10 July 2022 for travel from 1 July 2022 to 30 September 2022.[2] The offer is also available via participating travel agents and selected Emirates Retail shops.

Enhanced Connectivity to Dubai

As travel restrictions ease, Emirates is now offering travellers from over 130 destinations convenient flight services to Dubai. From 23 June 2022, Emirates has doubled its frequency to 14 flights a week from Singapore to Dubai. Emirates’ daily flights between Singapore and Dubai – EK354 and EK355 – are served by the Airbus A380 superjumbo, featuring extra room and custom lighting in Economy Class, flat-bed seats in Business Class, and Private Suites and Shower Spas in First Class, offering travellers a distinctive Emirates experience aboard.

Dubai is the place to be this summer season. In addition to an exciting calendar of world-class culture, shopping, and dining, The Dubai Summer Surprises, one of the city’s major shopping and entertainment events, will also be running with a packed line-up of events and family activities, exclusive shopping deals, fun competitions, and shop and win promotions. Customers can also elevate their holidays in Dubai and enjoy exclusive offers through Emirates Holidays.

Travelling with Emirates

Emirates offers award-winning services to customers in all classes of travel. From check-in to onboard, travelling with family is now much more convenient with Emirates’ exceptional services, including priority boarding and over 100 channels of content for children on Emirates’ inflight entertainment system.

Keeping the health and wellbeing of its passengers a top priority, Emirates has introduced a comprehensive set of safety measures at every step of the customer journey. The airline has also been building on its contactless technology offering to provide even more convenient options to fast-track through airport formalities.

Customers are encouraged to check their latest government travel guidelines and ensure they meet the travel requirements of their final destination. For more information on entry requirements for international visitors and residents returning to Dubai visit: https://www.emirates.com/english/help/covid-19/dubai-travel-requirements/

(Your Stories: Emirates)

1 To redeem the three value-add offers, passengers who book and issue their tickets within the sale period must send an e-mail to [email protected] with their Passenger Name Record (PNR) reference, arrival date in Dubai, passenger names, contact information including the phone number and e-mail address that will receive the unique access codes for these attractions.

2 Flight tickets must be purchased for return journeys. One-way flight tickets will not be eligible for the offer. Emirates flight tickets are at all times subject to availability and Emirates Conditions of Carriage and applicable ticket conditions as set out on the Emirates website. The landing page will have further details on redemptions and more.

Sabah regains airline connections

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KOTA KINABALU, 5 July 2022: Sabah looks set to become a well-connected Southeast Asian destination, as evidenced by the confidence displayed by international airlines over their plans to continue operations in the Malaysian state.

To date, five foreign carriers have returned to Sabah, the most recent being Jeju Air.

Last Wednesday, Jeju Air restarted service on its previously suspended route between Incheon and Kota Kinabalu, bringing 120 passengers to the Land Below the Wind.

Sabah Tourism Board chief executive officer Noredah Othman and chief marketing officer Tay Shu Lan were on hand to welcome passengers with a souvenir at the Kota Kinabalu International Airport.

Since May of this year, the following international carriers have resumed their direct flight operations: Scoot (via Singapore), Royal Brunei Airlines (via Brunei), Jin Air (through Incheon), and Air Busan (via Incheon).

The inaugural flight of Air Busan’s direct route between Incheon and Kota Kinabalu took off on 25 June. In the past, the airline flew between Busan and Kota Kinabalu.

Malaysia’s budget airline Air Asia is also offering direct flights from Singapore and Manila to Kota Kinabalu. The Singapore-Kota Kinabalu route was restored by Air Asia in April following the reopening of the country’s border.

In May, Air Asia inaugurated service between Manila and Kota Kinabalu, and talks of further international services to and from Kota Kinabalu are anticipated to commence soon.

Consistent with air connectivity growth, the Sabah Tourism Board has made promotional trips to several countries to establish Sabah’s reputation as a premier travel destination in Southeast Asia.

Additionally, Sabah Tourism maintains its engagement with airline companies and international tour operators and continues to participate in any tourism exposition events.

For more information visit: www.sabahtourism.com.

(Your Stories: Sabah Tourism Board)

Banyan Tree takes root in Japan

SINGAPORE, 5 July 2022: Banyan Tree Group introduces four brands in five new properties as the hotel group makes its first-ever entry into Japan since its inception in 1994.

Through a partnership with Wealth Management Group, Dhawa Yura and Garrya Nijo Castle launched in June, while Banyan Tree Higashiyama and Banyan Tree Ashinoko Hakone are set to open by 2026.

Separately, Banyan Tree Group has just signed a new partnership with Terraform Capital that will lead to a newly built Cassia in the beautiful ski resort of Niseko.

Banyan Tree takes root in Japan

Banyan Tree Higashiyama Kyoto: Located in the Gion and Higashiyama district, Banyan Tree Higashiyama Kyoto will open in spring 2024 as a 52-key luxury, hilltop urban resort boasting spectacular views of Kyoto city. It will also be the first and only hotel in Kyoto city to have a Noh stage.

Banyan Tree Ashinoko Hakone: Renowned for its hot spring, historical destination and views of Mount Fuji, Banyan Tree Ashinoko Hakone will be a new luxury resort development slated to open in 2026 in an area adjacent to Lake Ashino.

Cassia Hirafu: A newly built resort is set to open in 2025 in the most popular ski resort destination in Japan. Cassia in Niseko will be just minutes away from Hirafu ski slope. It will have 50 keys for the resort and 113 keys for residential accommodation – ranging from 1-bedroom to villas that will be available for sale.

Dhawa Yura Kyoto: Honouring the city’s deeply rooted history, Dhawa Yura Kyoto opened its doors on 17 June beside the iconic Sanjo Ohashi – a bridge that was once the final station of the ancient Tokaido Road from Tokyo. The road served as a route for long-distance voyagers during the Edo period in Japan. The 138-room hotel’s historical ties are reflected in the interior design and artwork, and an 8lement Spa will nurture guests on their journey to wellbeing.

Garrya Nijo Castle Kyoto: As the first opening under the group’s newest concept, Garrya Nijo Castle Kyoto presents a new and distinct approach to wellbeing through simplistic design and amenities that recharge and rejuvenate. The 25-room hotel opened last month and is located right in front of Nijo Castle, a UNESCO World Heritage site built in 1603 during the Tokugawa Shogunate. It offers a meditative view of lush greenery from the lobby, seasonal cuisine at its innovative French restaurant, Singular, and a Wellbeing Room for restorative exercises and yoga.

In addition, Banyan Tree Group announces a strategic partnership with Intrance Hotels & Resorts Inc., focusing on conversion projects that will further propel the group’s growth in Japan.

“We are pleased with our strategic entry into Japan, in line with the government’s recent decision to ease international tourism into the country. Just in time to announce the openings of Dhawa and Garrya, in addition to the new partnerships that will expand our multi-branded portfolio. Kyoto is an unmistakable great start for Banyan Tree Group’s foray into Japan, with its natural healing springs, vast history, and abundant culture,” said Banyan Tree Group’s president and chief executive officer, Eddy See.

Travel Meet Asia returns in 2023

SINGAPORE, 56 July 2022: Travel Meet Asia returns in June 2023 after a two-year pause, the organiser Messe Berlin Singapore confirmed this week.

Travel Meet Asia (TMA), originally sporting a conference and networking format, made its debut in 2019 at regional locations in Asia.

Now Messe Berlin Singapore says TMA will return as a full-fledged  B2B tradeshow with exhibitions, conferences and networking opportunities for the travel trade.

To be hosted in Kuala Lumpur, Malaysia, the in-person show will target MICE, corporate and leisure buyers from Malaysia, Southeast Asia and International markets.

It targets 500 attendees and more than 200 invited buyers (50% from Malaysia and 50% international) for two full days of B2B meetings.

Based on the latest Google search trend, Malaysia’s outbound market is showing gradual interest in travelling again, with bookings forecast to rise to around 54% of the pre-pandemic level.

Google insights showed that in the APAC region, search volumes were up nearly 35% in Q3 2021, while global search volume in Q4 2021 saw an increase of 70% compared to last year.

The dates and venue have still to be announced by a show prospectus indicating the starting rate for a basic booth (6sqm) will cost USD1,800.

First recovery signs for Indonesia’s tourism

JAKARTA, 5 July 2022: Indonesia clocked 212,033 international tourist arrivals at all the country’s main entry points during May, representing a massive jump of 1,382.45% compared with May 2021, the country’s Bureau of Statistics (BPS) reported.

Antara news service quoted the head of BPS, Margo Yuwono, who presented the statistics in Jakarta last Friday to an in-person and virtual audience.

“Hopefully, this trend will continue to increase to help our economic recovery. If foreign tourists continue to visit, it will help to accelerate economic recovery in Indonesia,” Yuwono added.

When compared with April 2022, foreign tourist arrivals increased by 91.19%.

Domestic airline passenger traffic during May 2022 reached 5.3 million, an increase of 40.41% compared to April 2022. International airline passenger traffic in May increased by 61.56% to 472,009. For the five months from January to May, international airline passenger traffic stood at 1.1 million, an increase of 436.55% compared to the same period in 2021.

BPS reported the room occupancy rate at star hotels in May 2022 reached 49.85%, an increase of 17.88 percentage points. Compared to the previous month, the occupancy in May 2022 increased by 15.62 percentage points.

The average length of stay of foreign and Indonesian guests at star-rated hotels in May 2022 closed at 1.58 days, down 0.09 percentage points compared to May 2021.

(Source: Statistics Indonesia)

YouTrip launches in-app travel insurance

SINGAPORE, 5 July 2022: Singapore’s neobank, YouTrip, announced Monday it has launched a new travel insurance product on its multi-currency app for all local users.

Rolled out in conjunction with an online insurance provider, HL Assurance (HLAS), travellers can now purchase a single-trip policy directly on the YouTrip app with a 65% saving on their plan. Users are guaranteed a 15% cashback and up to 50% in additional savings on each single-trip policy

The roll-out follows the rapid travel comeback among Singaporeans, for international travel and the growing demand to buy more insurance cover.

“In this post-pandemic travel, getting well-covered with comprehensive insurance is an essential on every traveller’s checklist. Likewise, this integration of insurance in our suite of financial services gives users peace of mind as they embark on new adventures overseas. As a company, this is also a significant step in our work to build a borderless banking product for travellers in the region – from promising the most

affordable and convenient multi-currency payments, and now protection,” said YouTrip CEO and co-founder Caecilia Chu.

This new travel insurance also builds on the Mastercard Flight Delay Pass travel benefit launched earlier this year. With this Pass, each YouTrip user and a travel companion will be able to access over 1,000 airport lounges worldwide in the event their pre-registered flights are delayed for at least two hours.

Global air travel recovers 65% in Q3

SINGAPORE, 5 July 2022: Global air travel during the third quarter of the year (July, August and September) is set to reach 65% of levels achieved before the pandemic in 2019, according to a report by ForwardKeys.

Produced for the World Travel Market (WTM), the ForwardKeys forecast warns that tourism’s revival is patchy, with some parts of the world doing much better than others and some types of travel, particularly beach holidays, being much more popular than urban city visits and sightseeing.

Core observations suggest Africa & the Middle East will demonstrate the most robust recovery, with arrivals in Q3 expected to reach 83% of 2019 levels. It is followed by the Americas, where summer arrivals are expected to reach 76%, then Europe, 71%, and the Asia Pacific, just 35%.

The current preference for beach holidays is well illustrated by a comparison of the top 10 beach and urban destinations in Europe, ranked by Q3 flight bookings compared to 2019. All those in the beach list, which is led by Antalya, 81% ahead, Tirana, 36% ahead and Mikonos, 29% ahead, are showing extremely healthy demand, whereas, in the urban list, only Naples is ahead. Furthermore, the four leading urban destinations, Naples, 5% ahead, Istanbul, flat, Athens, 5% behind, and Lisbon, 8% behind, are all also gateways to beach resorts too.

A similar trend is exhibited in the Americas, where Q3 bookings for air travel to the Caribbean, Central America and Mexico are 5% ahead of 2019 levels, whereas flight bookings to South America and to the US and Canada are, respectively, 25% and 31% behind. The destinations which are set to perform most strongly are Costa Rica, 24% ahead; Jamaica, 17% ahead and the Dominican Republic, 13% ahead. 

Enthusiasm to travel again internationally is so strong that a rise in airfares has done relatively little to dampen demand. For example, the average fare from the US to Europe climbed by over 35% between January and May, with no noticeable slowing in booking rates. And these fares were nearly 60% above the previous year. Fares for the shorter haul, intraregional travel (within the Americas) also increased substantially, by 47%, which is less than for the long haul. However, the demand for those tickets peaked in March.

Helpfully for the travel industry and for many destinations, American travellers are planning to stay longer and spend more than they did in 2019 but not as much as they did during the pandemic. The average planned length of stay in Q3 is 12 days, up from 11 days in 2019. Last year, it was 16 days, but fewer people with a more affluent profile were travelling then. The proportion of people flying in premium cabin classes in Q3 is also set to rise, from 12% in 2019 to 15% this year (although it reached 19% in 2021).

The relatively promising outlook for summer travel to Africa and the Middle East is a combination of factors. Several Middle Eastern airports act as hubs for travel between the Asia Pacific and Europe, which has led to the Middle East benefiting from the revival of intercontinental travel, particularly driven by people returning to Asian countries to visit friends and relatives. The closure of Russian airspace has also contributed to the uplift in hub traffic. Cairo, 23% ahead, has increased connectivity to European markets. Nigeria, 14% ahead, Ghana, 8% ahead, and Ivory Coast, 1% ahead, with large diasporas in Europe and the US, are seeing ex-pats return to visit friends and family. Tanzania, 3% ahead, Cape Verde, flat and Seychelles, just 2% behind, are successfully attracting long-haul visitors from Europe.

Travel to and within the Asia Pacific region is recovering more slowly, owing to stiffer COVID-19 travel restrictions remaining in force for longer.

ForwardKeys VP Insights Olivier Ponti said: “With 2022 seeing travel restrictions lifted, connectivity re-established, and consumer confidence regained, demand for international travel is on the rise once more, marking a departure from the domestic travel trend that dominated in recent years. In Q3 this year, holidaymakers are relatively much keener to leave the pandemic behind with a relaxing break on the beach than they are to consume culture, cities, and sightseeing.”

Sarawak presents travel bargains at Penang fair

KUALA LUMPUR, 4 July 2022: Malaysian holiday-goers visiting the Malaysian International Travel Mart (MITM) 2022 in Penang from 2 to 3 made a bee-line to the Sarawak Tourism Board booth to book tour packages.

Hosted at Penang’s SPICE Convention Centre, the event was organised by the Malaysian Chinese Tourism Association (MCTS).

Deputy CEO for Marketing Communication, Research and Private Corporate Relations Suriya Charles Buas said that STB’s participation in MITM was vital for Sarawak to maintain its visibility.

“This will help further amplify Sarawak’s presence in Penang, in continuation with the recent STB initiatives previously organised in Penang such as the ‘’Sarawak A Journey Awaits Business Networking Session’ held in February 2022 and ‘Jom Ke Sarawak’ Roadshow with Tourism Malaysia in May 2022,” he said.

Currently, there are 35 direct flights from Penang weekly to Sarawak.

Participating tour agencies at the STB’s MITM booth delivered a wide range of tour packages, including Kuching City Tour, Mulu 4 Show Caves, Bako National Park, Golf Packages, Miri City Tour and Bario Highlands tours. 

MITM is one of the most sought-after annual travel fairs for tour operators, national tourism organisations and travel trades and is a mega marketplace for different segments of tourism players to display their packages and promotions.

Over 200 booths featured travel produces from around Malaysia at this year’s edition of MITM to help re-boost domestic tourism market recovery as the country moves forward towards the endemic phase of post-Covid-19.

For more information on Sarawak visit www.sarawaktourism.com.

(Your Stories: STB)