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AAPA reports strong April performance

KUALA LUMPUR, 2 JUNE 2025: International passenger and air cargo markets continued to expand despite softening global economic conditions and persistent trade frictions, according to the Association of Asia Pacific Airlines’ Preliminary April 2025 traffic figures released last week.

Asia-Pacific airlines collectively carried 31.3 million international passengers in April, a 10.5% year-over-year increase. Demand, as measured in revenue passenger kilometres (RPK), rose by 12.6%, reflecting continued strength in long-haul travel. With available seat capacity expanding by 11.7% year-on-year, the international passenger load factor rose by 0.7 percentage points to an elevated 82.4% for the month.

While the global manufacturing sector faced increased challenges amid uncertainties over tariff disputes, air cargo demand in April was supported by the advance loading of shipments on selected routes and the rerouting of goods to alternative gateways. As a result, international air cargo demand, measured in freight tonne kilometres (FTK), grew by 4.9% year-on-year, slightly outpacing the 4.2% rise in offered freight capacity. Consequently, the international freight load factor edged 0.4 percentage points higher to 61.5% compared to the same month last year.

Commenting on the results, AAPA Director General Subhas Menon said: “Asia Pacific airlines carried a total of 127 million international passengers in the first four months of 2025, representing a 12% increase compared to the same period last year. The sustained recovery in international tourist arrivals, bolstered by continued route network expansions, underscores the resilience of the travel market. The growth comes despite mounting macroeconomic headwinds, which contributed to a downward revision of the global GDP growth forecast to 2.8% for the year.

“Correspondingly, international air cargo demand recorded a 5% increase during the first four months of the year, even as consumers and businesses faced heightened uncertainty due to tariff disputes. This environment contributed to advance purchases and stockpiling activity in anticipation of potential cost increases.”

Looking ahead, Menon said: “The trade disputes and softening macroeconomic conditions may signal challenging times for air travel and cargo markets in the months ahead. This will place further strain on already thin profit margins in the airline industry. Overall, the region’s carriers remain vigilant, actively monitoring market developments and ready to adapt swiftly to evolving conditions.”

(Source: AAPA)

Kuching hosts 6th International Energy Week

KUCHING, 30 MAY 2025: Mark your calendars. From 15 to 17 July 2025, the Borneo Convention Centre Kuching (BCCK) will welcome delegates to the 6th International Energy Week (IEW) 2025, with the theme, “From Sarawak to the World: Journey to Clean Energy Leadership.”

This premier event will spotlight Sarawak’s rise as a clean energy powerhouse in the Asia-Pacific region and accelerate the global clean energy transition towards a sustainable future.

Photo credit: BESarawak.

During a press conference earlier this week, the Honourable Datuk Dr. Hazland Hipni Abang Hipni, Deputy Minister for Energy and Environmental Sustainability of Sarawak and Chairman of the IEW 2025 Organising Committee, stated that the event is expected to attract over 6,500 attendees from 25 countries. 

Business Events Sarawak (BESarawak), a key supporter of IEW, was represented at the press conference by Amelia Roziman, CEO of BESarawak, and Bibi Afiqah, Manager and Project Liaison.

IEW Exhibition 

Over 400 companies from around the world will showcase innovations in renewable energy, hydrogen, energy efficiency, smart grids, carbon capture, utilisation, and storage (CCUS) technologies, as well as green infrastructure. There will be over 200 exhibition booths.

IEW Summit 

On 15 and 16 July, the IEW Summit will feature 50 renowned speakers and over 400 delegates across 20 curated sessions. The programme will include a visionary dialogue with the Premier of Sarawak, ministerial forums on economic transformation and natural gas as a regional catalyst, and expert panels on ASEAN policy harmonisation, sustainable development, and energy innovation.

https://businesseventssarawak.com

4th India Holiday Report from Thomas Cook and SOTC

MUMBAI, INDIA, 30 MAY: Thomas Cook India and its group company, SOTC Travel, released their India Holiday Report 2025 this week — a comprehensive study capturing the evolving aspirations and behaviour of Indian travellers. 

Conducted across digital platforms, the study surveyed over 2,500 respondents over one month, reflecting a significant shift driven by rising disposable incomes and the growing aspirational value of travel, including experiential holidays.

With 85% of Indians planning to increase their trips and a significant proportion intending to boost budgets by up to 50%, the report paints a picture of a booming travel economy. 

High on planning lists are experiential and event-led activities, such as polar expeditions, icebreaker cruises, music concerts, global sporting events, wildlife safaris, gastronomy and vineyard trails, stargazing camps, and phenomenon travel (Northern Lights, Cherry Blossom and Midnight Sun). 

‘Phygital’ journeys, which blend digital discovery with human touchpoints, continue to influence and drive bookings. Additionally, travellers show a clear inclination towards more extended holidays. Today’s new-age Indian traveller is also keen on spiritual travel, hidden gems, and distinctive accommodations, such as igloos, treehouses, and chalets-chateaux.

Key takeaways from the survey 

Travel is now an integral part of the Indian lifestyle, driven by various factors. One of them is the introduction of new routes and direct flights are significantly improving accessibility and fuelling travel demand. 

Influence of social media, OTT platforms and movies: 60% of respondents indicate that social media, OTT platforms and movies are increasingly shaping their travel decisions.

Simplified visa processes and easy access: 44% of respondents are more likely to visit countries offering simplified visa processes, such as e-visas or visa-on-arrival options, like Thailand, Malaysia, the UAE, and Sri Lanka. Meanwhile, countries that issue long-term visas are also seeing an uptick, including Australia and Japan.

Indian consumers remain value seekers: 39% actively seek promotions, highlighting the strong influence of discounts and special offers on their purchasing decisions. Promotional campaigns & deals from tour operators and tourism boards are driving travel interest. At the same time, there is a clear shift towards trusted travel brands for premium holiday experiences, reflecting a focus on reliability.

Word of mouth remains relevant: 30% of respondents reported that recommendations from friends, family, and colleagues continue to influence their holiday decisions.

Increased frequency of holidays and longer stays 

Holidays set to double or triple: 85% of respondents plan to increase their holidays from 2 per year to 4-6 trips annually.

Smart planning fuels mini-cations: 47% of respondents intend to use long weekends and public holidays for short getaways. Similarly, there is a notable shift towards longer trips, with 54% of respondents extending their trips by 5 to 10 days.

Strong holiday spend intent: Approximately 84% of respondents plan to increase their travel spending by 20-50% in 2025, with over 18% intending to boost their budgets by a substantial 50% or more. This mirrors a broader trend, where travellers are allocating more budgets to gastronomy, experiences and shopping.

Evolving travel companion preferences: Travelling together remains the preferred mode, with 90% opting for company. Multigenerational families (65%) lead the chart, followed by couples (60%) and a rising segment — ‘frolleagues’ (colleagues who double as friends) at 28%; solo at 10%. 

Family bonding trips on the rise: There’s been an increase in travel experiences focused on family connections, such as mother-daughter trips and sibling/cousin holidays

Experiential travel takes centre stage: Close to 75% of respondents are interested in experience-led holidays. 

Over 45% of respondents are prioritising phenomenon-based travel (Northern Lights, Cherry Blossoms; Midnight Sun). There is also a growing interest in safaris, self-drives, and outdoor adventures (32%).

Gastronomy trips (26%) are increasing to France, Spain, Australia, Thailand, Malaysia, Japan and South Korea.

Event tourism (global music concerts, sporting events and festivals) is also on the rise, aligning with a focus on entertainment-driven travel experiences (22%). Australia, Abu Dhabi, and Thailand are prime destinations.

(Source: Thomas Cook India and SOTC).

Agoda supports Visit Malaysia 2026

KUALA LUMPUR 30 MAY 2025: Tourism Malaysia and Agoda join forces to position Malaysia as a top travel destination in Southeast Asia, aligning with the national campaign for Visit Malaysia 2026 (VM2026). 

Under a newly signed two-year Memorandum of Collaboration (MOC), Tourism Malaysia and Agoda will launch a series of targeted digital campaigns. These initiatives will offer travellers insights into Malaysia’s rich cultural heritage, natural landscapes, and urban experiences.

The collaboration also supports Tourism Malaysia’s goal of attracting 45 million international visitor arrivals this year. Agoda will share its global travel insights to benefit Tourism Malaysia’s policy planning and bolster existing promotional efforts, focusing on both international and domestic travellers. 

Tourism Malaysia Director-General Datuk Manoharan Periasamy stated: “Embracing digitalisation, we value our partnership with Agoda, a global digital platform, to leverage its industry expertise and innovative travel promotion strategies. Together, we are confident in attracting tourists and achieving our VM2026 objectives.”

Agoda’s Country Director for Malaysia, Fabian Teja, added: “This partnership underscores Agoda’s dedication to connecting Malaysia with travellers worldwide through our innovative technology and engaging content.”

Both parties emphasised a commitment to share best practices and insights through joint workshops focusing on traveller behaviour and sustainable tourism development. 

Cathay Group enjoys an award-winning streak

HONG KONG, 30 MAY 2025: The Cathay Group won 15 awards at the annual Customer Service Excellence Awards hosted by the Hong Kong Association for Customer Service Excellence (HKACE), held on 27 May.

The airline group took home the prestigious Grand Award for the third consecutive year. Collectively, the Cathay Group won four Gold awards, three Bronzes, five Merits and two Top 10 Young Stars of the Year awards. 

Photo credit: Cathay Group. Cathay Chief Operations and Service Delivery Officer Alex McGowan, along with senior management members, celebrated the achievements of Cathay staff.

These awards spanned a variety of categories, including Field and Special Service, Internal Support Service, ‘FrontliService’, Counter Service, Contact Centre Service, People Development, Innovative Service, and Top 10 Young Stars of the Year.

The Customer Service Excellence Awards ceremony is hosted annually by the HKACE to celebrate customer service employees and honour outstanding performers to promote a quality customer service culture in Hong Kong.

Representing the Cathay Group at the awards ceremony was Cathay’s Chief Operations and Service Delivery Officer Alex McGowan, along with other senior management members who celebrated the achievements of Cathay staff.

Alex McGowan said: “We are deeply honoured to receive multiple awards this year, especially the Grand Award for the third year running, reflecting our dedication to putting our customers at the centre of everything we do. These awards recognise the incredible efforts of our people across Cathay, especially our service delivery teams, who provide the professional, warm and heartfelt service that defines the Cathay service. The recognitions we have received will motivate us to continue to go above and beyond as we strive to become one of the world’s greatest service brands.”

Uni-Orient Travel taps TA Network’s Tour Suit

MANILA, PHILIPPINES, 30 MAY 2025: Uni-Orient Travel, one of the Philippines’ leading destination management companies, has entered into a partnership with Trip Affiliates Network (TA Network), an Asia-based travel technology provider, to implement TourSuite — TA Network’s end-to-end travel operations platform.

With TourSuite, Uni-Orient Travel will streamline its B2B operations, enhance service delivery, and expand its capacity to offer curated travel experiences across Asia and globally.

Photo credit Uni Orient Travel Inc Philippines. From left: Wilson Techico, VP Uni Orient Travel, Ho Siang Twang Managing Partner Trip Affiliates Network.

TourSuite enables real-time inventory control, dynamic pricing, booking automation, and seamless integration with suppliers and distribution partners. By digitising its core operations, Uni-Orient Travel will enhance operational agility, increase responsiveness, and scale its offerings while maintaining the personalised service for which it is known.

“TourSuite represents a transformative leap forward in how we operate and serve our partners,” said Uni-Orient Travel B2B Online System & Contracting Manager Roger Alejandro Jr. “This is not merely a technology upgrade — it’s a strategic investment in the future of travel.”

From TA Network’s perspective, the partnership reflects its commitment to enabling travel businesses through automation, digital connectivity, and scalable solutions.

“We are proud to support Uni-Orient Travel’s digital transformation,” said TA Network Regional Director – Ecosystem & Client Acquisition David Lai. “TourSuite is purpose-built for DMCs seeking to thrive in today’s digital-first travel economy. This partnership sets a strong benchmark for the region.”

The alliance reinforces Uni-Orient Travel’s position as a technological leader in the Philippine travel sector, setting a new standard for future-ready travel operations in an increasingly connected global marketplace.

About Uni-Orient Travel
Incorporated and duly established in 1976, Uni-Orient Travel has garnered top sales awards from several airlines, including Philippine Airlines, Cathay Pacific Airways, China Southern Airlines, China Airlines, Eva Airways, Korean Airlines, Asiana Airlines, Singapore Airlines, and Delta Air Lines. 

About Trip Affiliates Network
Headquartered in Singapore, with offices in Indonesia, Vietnam & Thailand, Trip Affiliates Network provides FIT/group inbound & outbound turnkey solutions & add-on direct supplier connectivity services for travel agents, wholesalers & hotels.  

ITA plots expansion for winter 2025

ROME, 30 MAY 2025: ITA Airways is undergoing significant changes to its long-haul operations for the remainder of 2025, primarily driven by its integration into the Lufthansa Group. 

During the peak summer months of 2025, ITA Airways flies to 59 destinations, including 16 domestic, 27 international, and 16 intercontinental routes. It is also planning to fly to Mauritius during the winter timetable and serve Bangkok with five weekly flights.

Photo credit: ITA. A330neo will serve the route to Mauritius.

Here’s a breakdown of key developments.

New Route to Mauritius: A new direct flight from Rome Fiumicino to Mauritius will commence on 7 November 2025, operated with a 281-seat Airbus A330neo offering two weekly frequencies. Flight time: 11 hours and 30 minutes.

Rome Fiumicino – Mauritius
From 7 November 2025 to 27 March 2026: Friday and Sunday

Mauritius – Rome Fiumicino
From 8 November 2025 to 28 March 2026: Monday and Saturday

AZ772 departs from Rome Fiumicino (FCO) on Fridays and Sundays at 2200, arriving in Mauritius (MRU) at 1120 on the following day.
AZ773 departs from Mauritius (MRU) on Mondays and Saturdays at 2210 (local time), arriving in Rome Fiumicino FCO) at 0640 (local time) on the following day.

New Daily Rome FCO to San Francisco (SFO): A daily service connecting Rome Fiumicino and San Francisco is planned to begin in October 2025. This route is expected to be operated by a Boeing 787 Dreamliner.

Expansion to North America: ITA Airways is actively evaluating five new long-haul routes, primarily to North America. While specific cities haven’t been publicly named, the airline has a documented interest in expanding its presence across the continent.

Potential Asia Expansion: The airline is keen on starting new services to Asia but faces difficulties due to the closure of Russian airspace. If Russian airspace reopens, more Asian destinations could be considered.

Based on information released by ITA Airways earlier in the year, the airline will operate five weekly services to Bangkok during the winter timetable from late October 2025 to late March 2026

Focus on Africa and South America: The integration plan with Lufthansa includes a significant expansion towards Africa and South America, with new routes to Bogotá (Colombia) and additional destinations in Brazil to complement existing ones, such as Rio de Janeiro and São Paulo.

Growing the Fleet: ITA Airways aims to expand its fleet to approximately 105 aircraft by the end of 2025. This includes the addition of new-generation aircraft such as Airbus A220s, A320neos, and A330neos.

A330-200 Schedule Extension: The Airbus A330-200 operational schedule has been extended to the end of 2025 for routes like Rome Fiumicino – New York JFK and some Rio de Janeiro flights.

Air Cambodia links Bangkok to Cambodia’s beaches

SINGAPORE, 30 MAY 2025: Air Cambodia has resumed flights between Sihanoukville and Bangkok, operating the route twice weekly since 22 May. Flights are scheduled between Sihanoukville and Bangkok on Thursday and Sunday using an A320 with 180 seats.

Air Cambodia already flies daily on the highly competitive route linking Phnom Penh and Bangkok. Still, at present, it is the only airline serving the Thai capital from Sihanoukville, a port city on the southern coast of Cambodia and the gateway to island resorts in the Gulf of Thailand, such as Koh Rong, home to the Royal Sands Koh Rong Resort.

The new route will make it more convenient for travellers heading for Cambodia’s holiday islands, further promoting tourism and cultural exchanges between Cambodia and Thailand.

Flight schedule

K6726 departs Sihanoukville (KOS) at 1220 and arrives in Bangkok (BKK) at 1335. (Thursday and Sunday).
K6727 departs Bangkok (BKK) at 1020 and arrives in Sihanoukville (KOS) at 1335. (Thursday and Sunday).

Meanwhile, Air Cambodia confirmed this week it has taken delivery of a new 70-seat ATR 72-600 aircraft ideal for short-haul flights to rural airports. The ATR 72-600 is known for excellent fuel efficiency, consuming 15 to 20% less fuel than older models and requiring a shorter runway.

Courtyard by Marriott arrives in Danang

DANANG, VIETNAM, 29 MAY 2025: Courtyard by Marriott, part of Marriott Bonvoy’s portfolio, opens Courtyard by Marriott Danang Han River, a brand-new urban landmark in downtown Danang, marking the brand’s debut in Vietnam. 

The 300-room hotel is also Marriott International’s fifth hotel in the dynamic seafront city of Danang, 4.4km from the city’s airport. 

Courtyard by Marriott opens in downtown Danang.

Positioned in the city centre overlooking the Han River, the 45-story Courtyard by Marriott Danang is poised to become one of the city’s popular venues for corporate and social events, with 10 meeting spaces and a ballroom. When guests are not working or sightseeing, they can unwind in style with a choice of restaurants and leisure facilities — a rooftop outdoor infinity pool, a  kids’ pool, and a fitness studio on the 29th floor. 

The hotel group has assigned Stefano Maccagno, Cluster General Manager of Courtyard by Marriott Danang Han River and Four Points by Sheraton Danang. 

Danang is considered one of the most compelling coastal destinations in Vietnam, boasting an international airport and several golf courses adjacent to its renowned beaches. It is also the gateway city for travellers visiting World Heritage, such as the village of Hoi An and the former imperial citadel of Hui. 

Air Niugini orders more A220s

SINGAPORE, 29 May 2025: Air Niugini, the national carrier of Papua New Guinea, has signed a firm order with Airbus for two more single-aisle A220-100s. 

This follows an initial order in 2023 for six aircraft. Additionally, the carrier has signed lease agreements for three A220-300s from US-based lessor Azorra.

Photo credit: Airbus. Firm order for two more single-aisle A220-100s.

The new order was disclosed as the first A220 for the airline entered final assembly at Airbus facilities in Mirabel, Canada.

Air Niugini Chief Executive Officer Gary Seddon said: “The A220 is set to form the backbone of our domestic and regional fleet and will support economic development in Papua New Guinea. As we continue to forecast strong growth, we have decided to increase our orders for this fuel-efficient type, bringing a whole new level of efficiency and comfort to our operations.”

Airbus’ Commercial Aircraft business EVP Sales Benoît de Saint-Exupéry added: “This is Air Niugini’s second order for the A220. We are committed to working closely with the airline as we support its fleet renewal programme.”

Combining the longest range and lowest fuel consumption, the A220 is the most modern airliner in its size category, carrying between 100 to 160 passengers on flights of up to 3,600 nautical miles (6,700 km). 

Depending on cabin configuration, the A220-100 serves the 100-135 seat market, while the larger A220-300 is tailored for the 120-160 seat market. 

The A220 is powered by Pratt & Whitney’s latest-generation GTF engines and offers a 25% reduction in fuel consumption and carbon emissions per seat compared to previous generation aircraft. As with all Airbus aircraft, the A220 is already able to operate with up to 50% Sustainable Aviation Fuel (SAF). Airbus aims for all its aircraft to be capable of operating with up to 100% SAF by 2030.