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Changi’s expertise supports Cam Ranh airport

SINGAPORE, 22 February 2024: Changi Airports International (CAI) and Vietnam’s Cam Ranh International Joint Stock Company (CRTC) signed a contract on Wednesday during the Singapore Airshow that will see CAI take over the management of Cam Ranh International Terminal’s non-aeronautical businesses and support the growth of Cam Ranh International Airport’s international route development.

The landmark agreement is the first to materialise under a cooperation framework between CAI and Legacy Infrastructure (Legacy). Combining the international expertise of CAI as a global airport consultant, manager and investor, as well as the regional influence and resources of Legacy, the collaboration between CAI and Legacy should bring innovative solutions to the Vietnam aviation industry, enhancing connectivity, efficiency and international competitiveness.

Cam Ranh International Airport (CXR), the fourth busiest international airport in Vietnam, serves Nha Trang City and the Khanh Hoa province, which are important tourist destinations for Vietnam. In the next five years, CAI will work with CRTC to accelerate the revenue growth of CRX’s Terminal 2 and enhance the passenger experience in the terminal. Under the agreement, the contract can be extended for another five years.

Cam Ranh International Terminal (CRX’s Terminal 2), wholly owned by CRTC, has more than 30 airlines as its partners and is currently connected to more than 100 destinations worldwide. The agreement will also pave the way for the airport to enjoy increased connectivity to major airports worldwide and attract international partners, greatly enhancing CRTC’s competitiveness and attractiveness.

CAI chief executive officer Eugene Gan said: “Cam Ranh International Airport, which welcomed 6.5 million international visitors in 2019 before the pandemic and was the fourth busiest international airport in Vietnam, is undoubtedly one of the driving factors for the tourism development of Nha Trang. 

“We will apply the experience we have gained over the years to work with our valued partners and uplift the passenger experience at Cam Ranh International Airport, helping to further grow its potential as one of the leading airports in Vietnam.”

Minor’s core net profit up 450%

BANGKOK, 22 February 2024: Minor Hotels reported on Wednesday a record full-year core revenue of THB121.4 billion (USD3.4 billion) in 2023, resulting in the international hotel owner and operator’s core net profit increasing by a substantial 450% compared to the previous year.

The record core revenue was 25% higher versus 2022, with topline total system sales reaching THB157 billion (USD4.4 billion), and comes off the back of robust financial performance across most key markets for the group, notably its hotel operations in Europe and Thailand where core revenue grew 25% and 65% respectively on last year.

Photo credit: Minor Hotels.

The consolidated core profit of THB4.95 billion was on par with pre-Covid levels, achieving 96% of the 2019 full-year figure. 

Resurgent demand for leisure and business travel across most key markets drove strong rate growth across Minor’s portfolio, with group-wide average daily rate (ADR) increasing by 10% compared with last year. Much of that rate growth was driven by hotels in Europe and the Americas, where ADR was up 14% compared to 2022, and Thailand, where ADR across all Minor Hotels properties was up 29%.

Group-wide occupancy was reported at 66% for the year, an increase of 6% on 2022 figures, with Minor’s Thailand hotels among the top performers, reporting occupancy growth of 17%.

The combined strength of ADR and occupancy figures meant group-wide RevPAR rose 22% versus 2022, with Thailand reporting 73% growth and Europe & Americas reporting a 26% increase.

In fourth-quarter results, Minor Hotels reported a core net profit of THB1.89 billion, slightly below Q422 profit in real terms but an increase of 95% when adjusted like-for-like.

The strong growth trend is expected to carry through 2024, with room revenues in January and on-the-book value in February and March already surpassing 2023 levels by 39% in Thailand and 20% in Europe. 

THAI to splurge on 45 Dreamliners

SINGAPORE, 22 February 2024: Thai Airways International confirmed Tuesday it has placed an order for 45 Boeing 787-9, the middle-size variant of the Dreamliner family, equipped with GEnx engines. 

Negotiations on the order concluded last December, but the airline waited until the Singapore Airshow’s opening to officially announce the news.

Photo credit: PRNewswire. On Tuesday, Boeing and Thai Airways announced an order for 45 787 Dreamliners as the airline looks to modernise and grow its widebody fleet and international network.

The 45 new Boeing 787-9 Dreamliners will be delivered and introduced to THAI’s fleet over a 10-year timeframe, with deliveries set to begin in 2027. Ultimately, the order could extend to up to 80 aircraft based on further negotiations.

Following weeks of insider reports, THAI provided details saying it had secured flexibility to convert between aircraft within the Boeing Dreamliner family of aircraft models, providing the airline with adaptability and versatility to meet evolving market demands. 

THAI has also secured a pathway to acquiring the Boeing 777X as part of this arrangement, potentially enhancing its fleet with superior range, capacity, and performance. The seamless interchangeability between Dreamliner models and B777X offers THAI strategic advantages to optimise routes, capacity, and operational efficiency.

“To achieve the company’s carbon neutral goals by 2050, the 45 new Boeing 787 Dreamliners will be equipped with (GE Aerospace) GEnx engines known for their cutting-edge technology and reduced environmental impact,” said THAI CEO Chai Eamsiri.

The GEnx engine family has more than 50 million flight hours since entry into service in 2011 and is the fastest-selling, high-thrust engine in GE history, with nearly 3,000 engines in service.

Women in travel meet in the Philippines

BANGKOK, 21 February 2024: The Pacific Asia Travel Association (PATA) is set to organise PATA International Conference on Women in Travel from 20-22, 2024 March, hosted by the Department of Tourism, Philippines

“PATA recognises that addressing gender equality in the travel and tourism sector is important to the responsible and sustainable development of the travel and tourism industry,” said PATA CEO Noor Ahmad Hamid. “Despite comprising almost 50% of the tourism workforce in the Asia Pacific region, women have not received the appreciation and support necessary for their own economic and social prosperity. The event aims to spark meaningful dialogues and creative solutions dedicated to women’s empowerment in the travel sector. It underscores that women’s prosperity is integral to the industry’s success, particularly as we navigate the challenges and opportunities in the post-pandemic travel and tourism landscape.” 

The three-day conference, featuring industry leaders, will underscore the crucial role of women and the current state of gender diversity in the tourism industry. It will uncover initiatives and strategies towards progress and equality, such as breaking barriers for women’s empowerment in the industry, promoting sustainability with women as agents of change, and fostering women’s leadership development. 

The event will not only celebrate women’s achievements and contributions to travel and tourism but also provide an opportunity to critically examine gender disparities in the industry, shedding light on various issues, such as the lack of women in managerial positions.

“I welcome the PATA International Conference on Women in Travel to the Philippines. This event aligns seamlessly with our commitment to promoting diversity and empowering women in the travel and tourism sector. The DOT believes in the transformative power of tourism, not just for the destination but for empowering our women. This conference aims to showcase the country’s dedication to women’s progress, from supporting local entrepreneurship to advocating for gender equality in education. Together, let us shape a future where women play an integral role in the sustainable development of travel and tourism,” said the Philippines’ Tourism Secretary, Christina Garcia Frasco.

“Bohol, with its breathtaking landscapes and vibrant communities, serves as an ideal backdrop for fostering meaningful dialogues on women’s contributions to the industry,” the tourism chief added.

Located in the heart of the Central Visayas region of the Philippines, Bohol is a captivating destination renowned for its stunning landscapes, such as the iconic Chocolate Hills and the Loboc River. 

As visitors explore this island province, they encounter a myriad of attractions, from the geological wonders of the Chocolate Hills to the captivating wildlife at the Philippine Tarsier Sanctuary in Corella. Beyond its natural allure, Bohol caters to marine enthusiasts with dolphin encounters near Pamilacan Island and coral garden exploration at Panglao, Balicasag, and Cabilao Islands. Adrenaline seekers can find their thrill at Danao’s Adventure Park, while history enthusiasts can delve into Bohol’s rich heritage, featuring old houses, centuries-old stone churches, and watchtowers.

Beyond its natural wonders, Bohol has made significant strides in promoting women’s empowerment through various initiatives. The province actively supports local women in entrepreneurship, providing opportunities for skill development and economic independence. Women-led cooperatives and businesses thrive in sectors like handicrafts and agritourism, showcasing the strength and resilience of Bohol’s female community. Additionally, educational programmes and advocacy efforts foster gender equality, making Bohol a picturesque travel destination and a beacon of progress in empowering women within its vibrant communities.

As the PATA International Conference on Women in Travel is hosted by the Department of Tourism, Philippines, with the full support of PATA, registration is being waived, except for the cost to Bohol and accommodation onsite.

For complimentary registration, visit www.pata.org/pata-international-conference-women-in-travel, and for more information on the event, contact [email protected].

PATA International Conference on Women in Travel aims to be a net-zero carbon event, charging delegates a nominal USD10 carbon offset fee per person.

Emirates rolls out fare bargains

SINGAPORE, 21 February 2024: Travellers planning their next holiday can look forward to Emirates’ exclusive fares starting this month. 

For a limited time only, Emirates is offering special fares to more than 50 destinations across its extensive network, with all-inclusive economy class fares starting at SGD609, premium economy class fares starting at SGD1,649, and business class fares starting at SGD2,899. Fares are available for bookings from now until 11 March 2024 for travel from 22 February 2024 to 30 November 2024.

Special fares for featured destinations include:

The deals target families planning for the school holidays or travellers looking to maximise their annual leave with the upcoming public holidays. Everyone can Fly Better with Emirates’ special fares and extensive global network.

Travelling with Emirates

Emirates offers award-winning services to every Emirates flyer. From check-in to boarding, travelling with family is much more convenient with Emirates’ priority boarding and over 100 content channels for children and adults alike, on ice, and Emirates’ award-winning inflight entertainment system.

Emirates continues to offer exceptional experiences to Dubai and the rest of its global network, offering flights to more than 140 destinations worldwide across six continents. It currently operates 21 flights per week from Singapore to Dubai, including a daily direct flight between Singapore and Melbourne.

For more information, including how to book flights and a complete list of terms and conditions, customers are advised to contact their travel agent or visit https://www.emirates.com/sg.

Maharashtra outlines tourism plans

MUMBAI, India, 21 February 2024: Maharashtra state in India released details of an ambitious plan to boost travel and trade last week to unlock tourism potential through infrastructure, hospitality, and technology investments.

With its diverse landscapes, vibrant cities, and rich heritage, Maharashtra has long been a sought-after destination for travellers and explorers. The state boasts iconic landmarks and is home to the bustling metropolis of Mumbai.

The state’s Department of Tourism intends to position the state as a must-visit destination for tourists worldwide, according to Minister of Tourism, Government of Maharashtra Girish Mahajan, who launched an

AI-powered WhatsApp chatbot on Monday that provides an informative way to explore the state’s rich cultural heritage and diverse attractions.

Making it easier for visitors to plan their trip in advance, the minister said it would unlock “seamless connectivity and assist travellers to explore our diverse landscapes.”

The App presents varied accommodation options, from luxury resorts to cosy homestays, streamlines services and provides leads and booking opportunities to explore cultural and heritage attractions.

“Our journey isn’t just economic – it’s about showcasing Maharashtra’s soul to the world, fostering understanding and appreciation. Let’s unite the government, private sector, communities, and citizens to craft a vibrant, sustainable tourism legacy for generations.”

Maharashtra’s government’s tourism secretary, Jayshree Bhoj, noted: “As we stride towards 2024-2025 with aspirations of UNESCO recognition for 11 forts, we affirm our commitment to diligently craft policies, amplify promotions and nurture diverse experiences in collaboration with stakeholders and private players championing niche tourism.”

Maharashtra aims to empower women entrepreneurs in tourism. Under this initiative, the Department of Tourism plans to register 10 women-owned and operated businesses in each district, spanning various sectors such as homestays, hotels/restaurants, and travel agencies. This policy is designed to foster entrepreneurship and economic empowerment among women in the tourism industry across Maharashtra.

The proposed tourism policy offers significant revenue and job opportunities, generating over 5 million jobs. To maximise tourist footfall and spending, the department will focus on strategic initiatives such as rebranding hidden gems, promoting local festivals, and streamlining policies. 

“Through innovation and collaboration, we aim to unlock Maharashtra’s tourism potential, driving economic prosperity for all stakeholders,” said Bhoj. “The state can unlock new avenues for visitor engagement by leveraging niche sectors like agri-tourism, wellness, and adventure tourism.”  

Maharashtra Tourism’s ambitious plan to boost travel and trade opportunities aligns with the state government’s vision to position Maharashtra as a global hub for tourism and commerce.

KAL upgrades retailing capability

SINGAPORE, 21 February 2024: Accelya, a global leader in airline-centric software solutions, announced its partnership with Korean Air on Monday to upgrade the airline retailing technology.

The partnership will enable Korean Air to take control of how it sells and engages with its customers and further innovate its customer experience with the deployment of Accelya’s FLX Platform – a software as a service (SaaS) platform that supports open, flexible, and pro-airline retailing solutions for passenger and cargo systems.

Korean Air will integrate Accelya’s New Distribution Capability (NDC) and FLX-Merchandizing module, which runs on Accelya and Amazon Web Services (AWS) technologies, to deliver personalisation and relevant offers to customers. 

This will help Korean Air modernise and improve how it communicates and shares information with travel agents, online travel agencies, and other distribution channels.

Accelya’s NDC offering, a core enabler of airline-retail agency connectivity, links airlines with over 50,000 travel agents, including the world’s largest online travel agents (OTA’s) and travel management companies (TMC’s). 

Accelya currently serves over 60 leading Asia Pacific airlines, including Cathay Pacific, Qantas, Singapore Airlines, Air India and Thai Airways. 

About Korean Air
Serving the world for more than 50 years, Korean Air is one of the world’s top 20 airlines, carrying more than 27 million passengers in 2019, pre-Covid. With its global hub at Incheon International Airport (ICN), the airline serves 111 cities in 40 countries on five continents with a fleet of 159 aircraft.

Cruises set to sail from Jakarta

HONG KONG, 21 February 2024: Resorts World Cruises deploys the Resorts World One cruise ship to seasonal home port in Jakarta, Indonesia from 16 June to 1 July 2024.

Targeting the local June to July school holidays, the cruise line offers four round-trip, six-day/five-night cruises from Jakarta to Singapore and Kuala Lumpur (via Port Klang).

Fares start from IDR10 million per guest based on twin-sharing and, subject to availability, are free for the third and fourth passengers in the same cabin.

Vacationers can embark on Resorts World One cruise ship from the port of Tanjung Priok in Jakarta, with the maiden voyage on 16 June 2024 (Sunday) followed by departures on 21 June (Friday), 26 June (Wednesday) and 1 July (Monday). 

The six-day/five-night itineraries departing Jakarta, Indonesia, visit Singapore and Malaysia. 

Travellers ready to pay SAF fee

SINGAPORE, 21 February 2024: The sales curve for SAF (Sustainable Aviation Fuel) is pointing upwards, with an increase of more than 200% on KLM flights to and from Nordic destinations, the airline reports this week.

Saying the trend “cannot be ignored”, KLM cautions that it still accounts for an incredibly small part of sales.

The Nordic increase in SAF supplement payments is on par with what KLM sees in the rest of the world. SAF is the fuel alternative available to reduce aviation’s climate impact. Electric aircraft and hydrogen are waiting around the corner, but initially, these will primarily be an option for shorter distances. However, one of the challenges with SAF is that it is significantly more expensive than fossil fuel.

It will inevitably become more expensive to fly as the entire industry changes to a more sustainable one. Currently, each ticket sold by KLM contains a 1% SAF surcharge. 

A Novus survey that KLM commissioned in 2023 shows that most Nordic travellers want to contribute to a more sustainable flight but also find it difficult to make sustainable choices when booking a trip.

(Source: KLM)

Globus onboards HTT in Asia

SYDNEY, Australia, 21 February 2024: Globus family of brands (GFOB), comprising luxury river cruising operator Avalon Waterways and escorted coach touring companies Globus and Cosmos, has appointed Holiday Tours & Travel Group (HTT) as the distributor for Asia (excluding Hong Kong). 

Effective 1 March 2024, the new distributor, headquartered in Singapore, will represent the GFOB portfolio in Singapore, Malaysia (via H Travel Sdn Bhd), Thailand, South Korea and the Philippines.

Globus family of brands managing director Asia Pacific, Gai Tyrrell (L) and Holiday Tours & Travel Group managing director Duncan Choo (R), celebrating the announcement in Kuala Lumpur, Malaysia, this week.

The new appointment and subsequent consolidation of distribution aims to see the Globus family of brands enhance opportunities in Asia, drive increased brand awareness and amplify sales growth.

Globus family of brands managing director Asia Pacific, Gai Tyrrell said the GFOB has strong ambitions for growth, and the partnership with HTT is vital for the company’s expansion in Asia.

“We are excited to partner with Holiday Tours & Travel Group to enhance our distribution in five key Asian markets. This appointment sees us achieve efficiencies with one distributor across the region, which puts us in a strong position to drive significant sales growth,” said Tyrrell. “With our marketing activity driving record results and new product launches in 2024/5, we are focused on expanding our footprint and customer base in the Asia Pacific region.” 

HTT’s managing director, Duncan Choo, commented: “We are delighted to represent the prestigious Globus family of brands portfolio across multiple Asian regions. We will raise brand awareness of the Avalon Waterways, Globus and Cosmos brands and support our trade partners in discovering the benefits of selling the Globus Family of Brands product.”

GFOB is seeking a new, dedicated marketing team member based in Singapore in the role of regional marketing manager, who will work directly with the Globus Australian-based marketing team – to bolster the group’s marketing activity and boost sales in the region. Additionally, HTT has appointed sales leaders in each region to drive sales activity.