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Sabah tourism wins award

KUALA LUMPUR, 22 March 2023: The Sabah Tourism Board (STB) won the award for being the most outstanding tourism board in 2022 at the inaugural Asian Tourism and Hospitality Awards held last week.

The award was presented during the ATHA 2022-2023 event co-organised by TIN MEDIA (Malaysia’s First Independent Travel Trade Media) and Asia Hospitality Human Resource Association (AHHRA) in Kuala Lumpur on 17 March 17.

Sabah Tourism Board received the accolade Leading State Tourism Board of the Year 2022 at the first-ever Asian Tourism and Hospitality Awards in Kuala Lumpur on 17 March.

STB chairman Datuk Joniston Bangkuai and chief executive officer Noredah Othman attended the event to receive the award.

“This is a boost for a state government agency recognised as the best among the many contenders, including those from other nations.

“The state government has emphasised tourism, the importance of having exceptional management and team players within STB,” said Joniston, who is also the state’s Assistant Minister of Tourism, Culture, and Environment.

“This will not only assist in achieving the state’s development goal, but it will also ensure that the government has the best agency working towards targeted objectives,” he added.

Meanwhile, Noredah said winning the award would motivate the STB team to continue doing their best in pushing state tourism to new heights.

“This demonstrates STB’s commitment to the industry, as well as the dedication of the staff to their work in it. To further establish Sabah as a preferred travel destination, Sabah Tourism will continue to explore new avenues for promotion and cooperation,” she said.

The event also saw four travel and tour companies from Sabah receiving awards. They comprised Amazing Borneo Tours and Events (Leading Tour Operator – Inbound Borneo);  Borneo Calling Tour and Travel (Leading Adventure Tour Operator); D’Seven Travel and Tours (Leading Travel Agency – Outbound Religious Pilgrimage); and Nadi Borneo Tours (Leading Tourism Transport Company – Land).

Visit: www.sabahtoursm.com.

(Your Stories: Sabah Tourism Board)

NCL announces executive leadership changes

SINGAPORE, 22 March 2023: Norwegian Cruise Line (NCL) announced the appointment of David J Herrera as NCL’S new president effective 1 April 2023, as Harry J Sommer transitions to be the next president and chief executive officer of Norwegian Cruise Line Holdings Ltd (NCLH) effective 1 July 2023.

NCLH is the parent company for Norwegian Cruise Line, Oceania Cruises and Regent Seven Seas Cruises brands, effective 1 July 2023.

David J Herrera.

Herrera, who currently serves as NCL’s chief consumer sales and marketing officer, has been with the company since 2015, after first joining as a senior advisor to the chief executive officer and chairman of Prestige Holdings in 2012. 

Throughout his tenure, Herrera has successfully held various senior leadership roles within the organisation, including SVP brand finance, strategy and consumer research; SVP corporate development for NCLH; and president of NCLH China. As part of the company’s senior leadership, he has played an integral role in positioning NCL as one of the world’s leading cruise lines.

“David and I have worked closely together for almost a decade expanding NCL’s global presence and shaping its future,” said Harry Sommer, president and chief executive officer elect of Norwegian Cruise Line Holdings Ltd. 

Harry J Sommer.

“With over 25 years of robust business experience and strong financial, sales, marketing and business development background, David is a key contributor to NCL’s success. He will continue to guide the NCL brand on an accelerated path forward.”

In this new role, Herrera will be responsible for the overall strategic vision and business plan execution for NCL, as well as expand his reporting line to now include revenue management, guest services, brand finance, international sales, and the recently formed Experiences at Sea division which provides one of a kind, immersive events at sea for a range of passionate affinity communities.

“I am honoured and humbled to be given the opportunity to lead the passionate and incredible team at NCL, as well as to continue to work alongside Harry and our stellar leadership team to build on our strong momentum,” said David Herrera, the next President of Norwegian Cruise Line. “It will be another milestone year for us as we continue the Prima Class rollout, and I look forward to leading our team and guests along this exciting journey.”

Herrera has led the sales and marketing teams to record results in his current role. In November 2022, NCL succeeded in having its best-booked month ever and ended 2022 at record booking levels for 2023, starting this year in a better-booked position than ever before. 

With Herrera’s appointment as NCL President, Adam Malone, who currently oversees consumer and integrated marketing, will assume the role of chief marketing officer, and 15-year NCL veteran Michael Tomoleoni, who currently manages the consumer sales division, will now serve as the chief consumer sales officer.  Jason Krimmel will assume the newly created role of chief international sales and marketing officer, working closely with Herrera to further expand the Brand’s international footprint.

For more information about NCL’s award-winning 18-ship fleet and worldwide itineraries, or to book a cruise, please contact a travel professional, call Hong Kong on +852 800 901 951 and Southeast Asia on +65 3165 1680 or visit www.ncl.com.

(Yours Stories: NCL)

Klook bags brand award

SINGAPORE, 22 March 2023: Klook, a leading travel experience platform, wins recognition as Asia’s top booking experience platform brand by Influential Brands.

“We’re thrilled to be able to receive this award, which is a testament to our commitment to providing travellers with unforgettable experiences,” said Klook’s vice president of global marketing, Marcus Yong. “Travel is certainly back, and we’re excited to see millennials and Gen Zs driving this tremendous demand as they seek out new adventures and create meaningful memories.”

Outbound travel bookings tripled in Q4 2022 compared to the previous quarter, indicating strong recovery and even growth in Asia’s travel sector. A survey by Klook showed that over 80% of travellers in Asia are eager to travel in 2023 despite economic uncertainties, driving this growth. Experiences are also increasingly sought out, with 58% of travellers open to booking new adventures to discover and create more meaningful moments whenever they travel.

About Klook

Founded in 2014, Klook is a leading travel and experiences platform in Asia that sells travel experiences ranging from attractions and tours to local transport and accommodation worldwide.

Airline extends MATTA Fair discounts

KUALA LUMPUR, 22 March 2023: Malaysia Aviation Group has extended its 45% off travel deal on the group’s airlines and tour arm until 24 March.

Sales of the discounted fares and tours started during the MATTA Travel Fair from 17 to 19 March and extended until midnight on Friday. The deals are valid on Malaysia Airlines, Firefly, MASwings, and the tour operating arm MHholidays,

Malaysia Airlines offers discounts of up to 45% on economy and business class fares to all domestic and selected international destinations.

It covers popular destinations such as Medan, London, Sydney, Tokyo, Delhi and Bangkok, with fares starting at MYR249. Fares within Malaysia to popular destinations such as Penang, Langkawi, Terengganu, Kota Kinabalu, and Kuching start at MYR79. 

Members of Enrich, the airline’s travel and lifestyle loyalty programme, will receive 50% extra Enrich Points on Economy and Business Class tickets on all destinations. 

In addition to these attractive discounts, passengers who purchase Economy Class tickets through the Malaysia Airlines website during the promotion period can win an upgrade to business class.

Firefly also offers deals starting from MYR69 all-in one-way on all domestic flights and from MYR99 all-in one-way to international destinations within their network. This includes new routes from Firefly’s Penang hub connecting travellers across Peninsular Malaysia and East Malaysia between the regions, which includes direct flights from Penang to Medan and Singapore.

The regional community airline MASwings is offering deals on selected destinations within and across Sabah and Sarawak, with fares starting from MYR131 all-in-one-way to destinations connecting Kota Kinabalu, Kuching, and Miri to major towns and cities in East Malaysia, such as Mulu, Lahad Datu, Sibu, Tawau, Labuan, Bintulu and Limbang.

Travel packages with MH Holidays that include flights plus hotel deals start from MYR389 for a three-day, two-night stay at destinations in Malaysia. Package prices for trips to international destinations start from MYR1,299 per person for a three-night stay in Bangkok, Bali, Phuket, Jakarta, Hanoi and Ho Chi Minh City. A further discount of MYR100 is offered when presenting the promo code MATTA100, for travel until 30 September 2023. 

Thai Lion Air cuts fares for school holiday

BANGKOK, 22 March 2023: Thai Lion Air is cutting domestic and international fares to boost family travel as the long school holiday break begins.

State schools close for their summer break in March and reopen in mid-May. April is a peak travel month for Thai families.

Promoting fare deals on its Facebook page to families in Thailand, the airline’s domestic fares start at THB855 on all of its routes from its Don Mueang International Airport home base. The domestic fare deal includes a free 10 kg of luggage (maximum one ticket).

Fares on International flights from Bangkok start at THB 2,055 on the following routes from Don Mueang airport to: Jakarta; Mumbai; Singapore; Kathmandu, and Taipei.
The airline includes a free bag weight 20 kg (maximum two bags). Bookings must be made by midnight on 26 March for travel until 31 August 2023.

China welcomes Filipino tourists

MANILA, 22 March 2023: China is reopening to foreign tourists, including Filipinos, as it resumes accepting applications for all types of visas, the Chinese Embassy in Manila reported at the weekend.

“The long wait is over as China finally resumes issuing all types of visas for foreigners, including the tourism visa, port visa, and multiple visa-exemption policies starting from 15 March 2023,” Chinese Ambassador to the Philippines Huang Xilian said in a Facebook post, quoted by the Philippines News Agency.

Huang said applicants could apply for visas online through https://cova.mfa.gov.cn.

China will resume the visa-exemption policy for Hainan, the visa-exemption cruise policy for Shanghai, the visa-exemption policy for foreigners to visit Guangdong from Hong Kong and Macau, and the visa-exemption policy for ASEAN tour groups to Guilin and Guangxi, PNA reported.

China started the reopening phase for leisure travellers on 8 January 2023, three years after the coronavirus disease 2019 (Covid-19) pandemic struck and triggered the country to impose one of the world’s most severe lockdowns.

Last month, it allowed outbound group travel for Chinese citizens to more than a dozen countries, including the Philippines, reviving hopes for the pandemic-hit tourism sector.

Before the pandemic, China was the second-largest source of visitors to the Philippines, accounting for 1.7 million travellers in 2019.

(Source: PNA)

Asia: Hong Kong top for business travel costs

HONG KONG, 22 March 2022: Despite depressed demand for business travel to Hong Kong in 2022, it remained the most expensive location in the region and was the 16th most expensive location globally.

That was one of the findings of the latest Daily Rates research published by ECA International, an information and software provider for the management and assignment of employees worldwide.

The average business trip to Hong Kong costs USD520 per day. This is a small decrease of USD4 from last year’s total.

“Hong Kong has always been one of the most expensive Asian locations to visit on business and remains so”, said ECA International regional director Asia Lee Quane.

“Business travel costs decreased in 2022, albeit slightly, due to low volumes of business travel demand caused by the Covid-19 pandemic and a poorly performing economy.”

Updated annually, ECA’s Daily Rates calculates the average hotel accommodation costs, which comprise the bulk of any daily allowance, as well as meals, drinks, laundry, taxi costs and daily essentials. Companies use this information to determine daily expense allowances for business travel staff.

Asia Highlights

Singapore is now the second most expensive location in the region and the average daily cost of a business trip, at USD515, is now only slightly cheaper than Hong Kong.

“Singapore overtook Tokyo in 2022 to become the second most expensive city in Asia to visit for business”, said Quane. “Business travel in the city picked up earlier than most other regional locations. This increased demand contributed to rises in hotel accommodation costs, and costs associated with other daily essentials consumed by business travellers also increased faster than other locations in the region, propelling it to second place in the region and 19th place worldwide”.

Like Singapore, locations in Taiwan, including Taipei and Hsinchu, have risen in the rankings, with both locations entering the ranking of Asia’s 10 most expensive business travel destinations.

“The rise in our rankings of Taipei is mainly because locations such as Yokohama, Beijing and Macau, which were all more expensive before the Covid-19 pandemic, are now relatively cheaper, making Taipei more expensive in absolute terms,” noted Quane.

Tokyo fell one place in the ranking and is now the third most expensive city to visit in Asia. Although daily costs for business travellers have increased in local currency terms in the past year, the yen’s depreciation against the US dollar has caused it to fall in the rankings.

Elsewhere in Asia, inflation in many locations has significantly increased business travel costs in local currency, even though business travel demand has not yet recovered from the Covid-19 pandemic. Costs have risen most in countries such as Sri Lanka, Laos, Pakistan and Kazakhstan but have fallen in some key cities such as Beijing and Shanghai. New York topped the global chart for the highest business travel costs.

About ECA International

ECA International provides knowledge, information and technology that enables businesses to manage their international reward programmes.

ECA’s Daily Rates for business travellers help organisations to anticipate the cost of business trips and short-term assignments. The Daily Rates reports for 2022-23 are available for 457 locations in 196 countries. Data was collected in 2022 and published in December 2022.

For the full report, visit https://www.eca-international.com/news/march-2023/hk-most-expensive-location-in-asia-business-travel.

Maldives returns to MATTA Fair

KUALA LUMPUR, 21 March 2023: Maldives Marketing and Public Relations Corporation (MMPRC) led travel and tourism industry partners to present the Maldives as a preferred holiday destination during last week’s MATTA Fair at Kuala Lumpur’s MITEC exhibition centre.

MATTA 2023 provided service providers and the travel trade an opportunity to present holiday bargains to Malaysia’s travel consumers.

At the close of the event, MMPRC reported 11 industry partners participated in the fair alongside MMPRC, presenting holiday packages bundled with attractive airfares to resorts in the Maldives for travel consumers visiting the show

As of January 2023, the Maldives welcomed 3,398 tourists from Southeast Asia. In addition to its presence at MATTA 2023, MMPRC is planning several marketing activities, including Maldives Roadshow in Southeast Asia and a media familiarisation trip. MMPRC sponsors trips to the Maldives for travel bloggers and social media influencers.

MMPRC also represents the Maldives at major travel fairs in Southeast Asia, such as ADEX Ocean Mission 2023, NATAS Holidays 2023 and ITB Asia 2023.

MMPRC conducted 178 marketing activities, including over 90 marketing campaigns, attending 44 fairs, hosting six roadshows and 18 familiarisation trips during 2022.

Last year the Maldives welcomed 1.6 million visitors and was recognised as the ‘World’s Leading Destination’ for the third year at the 2022 World Travel Awards.

For more information, visit: www.visitmaldives.com.

(Your Stories: MMPRC)

Emirates embraces equity campaign

BANGKOK, 21 March 2023: With a clear mission to forge inclusive work cultures where women’s careers thrive, the Emirates Group focuses on the 2023 International Women’s Day theme of #EmbraceEquity year-round and providing company-wide access to ‘Unconscious Bias’ training.

Women at Emirates Group

More than 23,000 women are employed by the Emirates Group, representing 41% of the total workforce employed at Emirates worldwide and dnata in the UAE. Currently, almost 40% of middle and senior management positions across non-operational grades are held by women at Emirates Group.

Emirates recently demonstrated its commitment to gender balance by officially signing the UAE Gender Balance Council’s pledge, supporting the UAE government’s efforts to increase female representation in middle to senior management positions by 2025.

The pledge supports the United Nation’s Sustainable Development Goal to achieve gender equality, empowering all women and girls. As part of the pledge, the airline group agreed to support the UAE Gender Balance Council’s work by sharing data and best practices and maintaining an ongoing internal review of company policies, practices, and procedures.

Pay Equity

Emirates Group’s pay and benefits structures are free from gender bias, with remuneration offered based on skills and experience, regardless of gender or nationality.

Record Promotions for Women

Women at Emirates Group account for 56% of total promotions in the last 12 months, the highest figure to date. Emirates Group has many women in leadership roles who have received promotions and worked with the company for over a decade.

Access to World-Class Training

Emirates Group employees can access various educational courses, learning opportunities, and in-person training. All employees are directed to the ‘Unconscious Bias’ learning path on the newly launched Emirates ‘Future Skills’ portal.

The bespoke learning journey has six modules: Break the Bias, Valuing Intersectionality, Women’s Voices, Diversity Equity & Inclusion, Allyship and Culture of Belonging.

www.emirates.com

(Your Stories: Emirates)

TG reschedules ROP miles expiry

BANGKOK, 21 March 2023: Thai Airways Internation has extended the expiry deadline for Royal Orchid Plus (ROP), the airline’s frequent flyer programme.

The airline announced it would automatically extend ROP miles expiring in 2023.

Extensions differ by the quarter

Miles expiring at the end of Q1 (31 March) to Q3 (30 September)  will now be extended for 12 months.
Miles due to expire on 31 March 2023 will be extended to 31 March 2024.
Miles due to expire on 30 June 2023 will be extended to 30 June 2024.
Miles due to expire on 30 September 2023 will be extended to 30 September 2024.

ROP miles expiring at the end of Q4 2023 will be extended for nine months.
Miles due to expire on 31 December 2023 will be extended to 30 September 2024.

In addition, the Platinum and Gold members, whose status will expire in 2023, will be extended for one year to 2024 (subject to personal card expiry date). ROP members can continue with the Cash Plus Miles scheme as another ticket payment option to spend miles and cash while they can also earn ROP miles. 

For more information, visit www.thaiairways.com/rop