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Swimming Festival makes a splash

LANGKAWI, 14 June 2024: Langkawi Development Authority (LADA) teamed up with Tough Gorilla Ventures to host the 5th edition of the Langkawi Swimming Festival last week at Tanjung Rhu Beach Langkawi.

More than 400 participants, including international swimmers from 15 countries, joined the event, which featured five swim distance categories: 8km, 4km, 2km, and a special children’s category of 1km and 400m.

Photo credit: LADA. Finish line at Tanjung Rhu Beach Langkawi.

International participants from various countries, such as the Philippines, Thailand, Singapore, Lebanon, Spain, the US, South Africa, and Chinese Taipei, joined the event. 

LADA’s promotional efforts to lift the island’s image as a sports destination include supporting the annual swimming festival at the island’s premier beach venue. 

The competition is organised by Tough Gorilla Ventures in cooperation with LADA with additional support from government agencies, community services, Tourism Malaysia and the residents of Langkawi, in particular the Community of Cape Rhu.

LADA’s unwavering commitment to promoting Langkawi as a premier sports destination is evident in its continued support for events like the Langkawi Swimming Festival. The choice of Tanjung Rhu Square as the event venue is a testament to this commitment.

What’s special about Tanjung Rhu Beach 

Located on the northeastern tip of Langkawi, Tanjung Rhu Beach is known for its pristine beauty. Here’s what makes it special.

Tranquil Escape: Unlike Langkawi’s other beaches that tend to be crowded, Tanjung Rhu Beach offers a more secluded and peaceful experience.

Cleanliness: The beach is known for its clean, white sand and clear turquoise waters. It’s ideal for swimming, sunbathing, and simply enjoying the tranquillity of the surroundings.

Scenic Beauty: The beach is recognised for its lush greenery and towering limestone cliffs, which create a dramatic and picturesque backdrop. The crescent-shaped stretch of white sand is fringed by casuarina trees.

Sunset Views: Tanjung Rhu Beach is particularly famous for its stunning sunsets. The sky comes alive with vibrant orange, pink, and purple colours.

Shallow Waters: The shallow waters at Tanjung Rhu Beach make it a great spot for swimming, especially for families with young children. You can also go kayaking or stand-up paddleboarding to explore the coastline.

For more information on LADA visit: https://www.lada.gov.my/en/
Or for travel and destination information visit naturallylangkawi https://naturallylangkawi.my/

(Source: LADA)

Minor Hotels launches Phuket wellness hub

BANGKOK, 13 June 2024: Minor Hotels announces Layan Life by Anantara, a medical wellness centre located on the grounds of Anantara Layan Phuket Resort, is set to lift Phuket’s reputation as an international destination for medical wellness.

The new purpose-built facility, which covers 1,767 square metres, is scheduled to open in Q3 this year and will offer a blend of modern medical technologies and ‘Rajasamnak’ (royal-style) Thai healing traditions.

Photo credit: Minor Hotels. Layan Life by Anantara uses biophilic architectural principles that blend with nature.

It offers programmes created by specialist medical doctors and Thai medicinal experts. The three to 10-day programmes infuse ancient wisdom with advanced medical assessments and diagnostics, tailored wellness nutrition, and guided fitness. The result is a highly bespoke, full-circle approach to holistic well-being that spans a variety of goals, such as weight management, de-stressing, fitness, and anti-ageing.

Split across two storeys, the lower level includes a 220 sqm gym, 60 sqm yoga studio, 35 sqm Pilates studio, meditation rooms, and a hydrotherapy area with vitality pools, saunas, and steam room. The upper floor houses medical and holistic facilities, rooms for consultations, physiotherapy, TTM, aesthetic treatments, IV procedures and medical treatments such as an Icepod, hyperbaric chamber, and hydrocolonic therapies. There is also a Thai herbal dispensary where personalised remedies are prescribed.

Outside, the Active Zone spans tennis courts, a Muay Thai ring, a climbing wall and an outdoor fitness area with water sports.

Centara’s ‘Culture Connect’ offer

BANGKOK, 13 June 2024: Centara Hotels & Resorts invites travellers to immerse themselves in the rich cultural tapestry, vibrant culinary scene, and stunning landscapes in the Land of Smiles with the new ‘Culture Connect’ offer. 

Until 31 August 2024, guests who book stays at Centara Korat, Centara Ubon, Centara Udon, or Centara Ayutthaya will have the opportunity to take advantage of special perks curated to enhance their experience.

Complimentary stays for a third person make exploring Thailand’s wonders with family or friends effortless and enjoyable. Exclusive discounts at nearby shopping hubs offer an enticing opportunity to delve into authentic Thai craftsmanship and goods. This offer also includes a 10% discount on all food and drink purchases, welcoming guests to savour the essence of local Thai cuisine during their stay.

With strategically located properties, Centara provides easy access to iconic landmarks, national parks, and shopping areas, fostering an immersive cultural experience and a deeper understanding of the local way of life. From the historic temples of Korat and the serene lakes of Udon Thani to the breathtaking beauty of Ubon Ratchathani and the timeless allure of Ayutthaya, a UNESCO World Heritage Site just an hour from Bangkok, the warm hospitality and world-class service of Centara Hotels & Resorts ensures an unforgettable adventure throughout Thailand’s hidden gems.

A range of contemporary room types, unique restaurants and bars, and more are available to accommodate the needs of every traveller at Centara Korat, Centara Ubon, Centara Udon and Centara Ayutthaya.

For more information on the ‘Culture Connect’ offer or to make a reservation, please visit: https://www.centarahotelsresorts.com/cultureconnect 

ABOUT CENTARA 
Centara Hotels & Resorts is Thailand’s leading hotel operator. Its 95 properties span all major Thai destinations plus the Maldives, Vietnam, Laos, China, Japan, Oman, Qatar, and the UAE. Centara’s portfolio comprises six brands – Centara Reserve, Centara Boutique Collection, Centara Grand, Centara, Centara Life and COSI Hotels – ranging from luxury island retreats and upscale family resorts to affordable lifestyle concepts supported by innovative technology. 

Find out more about Centara at www.CentaraHotelsResorts.com  

Emirates upcycles aircraft interiors

BANGKOK, 13 June 2024: To commemorate World Environment Day and as part of an environmental strategy that includes a commitment to consuming responsibly, Emirates is repurposing more than 50,000 kilogrammes of materials from 191 aircraft undergoing a cabin interior refresh. 

Emirates will give new life to the materials and is personally producing thousands of handmade children’s backpacks and schoolbags, which will be donated to community schools and organisations supporting early education across Africa and Asia this year.

To minimise waste, Emirates’ Engineering team found a way to repurpose the fabrics from the economy class seats of 22 Airbus A380 aircraft that have completed the retrofit process. 

The project recovered 5,205 kilogrammes of scrap materials, including seat fabric of 95% wool and 5% nylon composition with a flat weave structure sourced from Germany and Ireland. The materials were identified as ideal for upcycling due to their durability and non-flammable nature, and a decision was made to make high-quality backpacks for children in need.

In the workshop at Emirates Engineering, a dedicated team of tailors creatively designed a whole range of backpacks for children of different ages and worked with the Emirates Corporate Communications, Marketing & Brand team to identify charitable entities, schools, orphanages, and foundations across Africa and Asia, where the bags are set to be distributed in the coming months.

The world’s largest-ever known retrofit project is a multibillion-dollar investment from Emirates, which kicked off in August 2022 with the intention of fully re-fitting 191 aircraft and elevating customer experience. This includes 110 Airbus A380s and 81 Boeing 777 aircraft, which together have the potential to provide up to 50,000 kilograms of waste fabrics. As and when the aircraft is furnished with new fabrics, there is also scope to recover the excess ‘cut off’ materials for repurposing and upcycling.

From the 22 Airbus A380 aircraft that have been completely retrofitted, materials from First and Business Class cabins such as leather, aluminium, and wool have already been repurposed. The Aircrafted by Emirates range is a limited-edition capsule collection of luggage launched in November 2023 and designed in-house by Emirates Engineering, which sold out in weeks. Proceeds from the first sale of the not-for-profit collection Aircrafted by Emirates amounted to more than 70,000 AED, and after minimal operational cost deductions, were donated to Emirates Airline Foundation supporting humanitarian projects around the world.

Managed entirely by Emirates’ Engineering team, the retrofit is a considerable project that will take years to complete and provide multiple opportunities for upcycling. This will see 21,814 economy seats installed, 8,104 brand new premium economy seats installed, 1,894 first-class suites refurbished, over 11,182 new generation business class seats installed, as well as the opportunity for more creative upcycling initiatives to be launched.

For more information on flights or to book, visit www.emirates.com.

Tokyo’s hotel performance peaks

SINGAPORE, 13 June 2024: Tokyo’s hotel industry reported record-high average daily rate (ADR) and revenue per available room (RevPAR) in May, according to preliminary data from CoStar. 

CoStar is a leading provider of online real estate marketplaces, information, and analytics in the property markets. 

May 2024 (year-over-year % change)

  • Occupancy: 78.4% (+4.2%)
  • Average daily rate (ADR): 37,671.27 (+44.0%)
  • Revenue per available room (RevPAR): JPY29,529.07 (+50.0%)

According to daily data, Tokyo’s occupancy levels experienced a surge on Saturday, 25 May (89.1%), propelled by the energy of several music events held in Tokyo Dome. The market recorded its highest RevPAR levels on the same night, at JPY38,913.89. Overall, Tokyo’s occupancy remained above the 70% mark throughout the month, apart from five days.

The market’s room rates spiked on Constitution Memorial Day (Friday, 3 May), at JPY44,743.14; closely followed by Saturday, 4 May (Greenery Day), at JPY44,038.37.

Apart from events in May, several contributing factors, such as a later opening post-pandemic, above-average inflation, and an influx of international demand, also significantly impacted Tokyo’s ADR and RevPAR increases. A full Japan room rate analysis can be found here.

For more information about the company and its products and services, please visit www.costargroup.com

Cathay confirms Saudi Arabia flights

HONG KONG, 13 June 2024: Cathay Pacific will launch direct flights to Riyadh, the capital of Saudi Arabia, starting 28 October 2024.

Cathay Pacific will operate three weekly flights between Hong Kong and Riyadh using its Airbus A350-900 aircraft, which features business, premium economy, and economy cabins. 

Photo credit: Cathay Pacific.

In addition to Cathay Pacific’s new passenger service, Cathay Cargo currently operates weekly freighter flights between Hong Kong and Riyadh.

In a press statement, the airline said the new flights would further “enhance connectivity, trade and cultural exchange between its home hub, Hong Kong, and countries that are participating in China’s Belt and Road Initiative.”

Cathay Pacific marked the announcement with a signing ceremony in Hong Kong, attended and witnessed by Secretary for Transport and Logistics Lam Sai-hung, Consul General of the Kingdom of Saudi Arabia in Hong Kong SAR, Hamad Aljebreen, Cathay Group Chief Executive Officer Ronald Lam and Saudi Air Connectivity Programme Chief Executive Officer Majid Khan. 

The agreement was signed by Cathay Chief Customer and Commercial Officer Lavinia Lau, and Saudi Air Connectivity Programme Aviation Development Vice President Rashed Alshammari in the presence of distinguished guests from Hong Kong and Saudi Arabia.

Secretary for Transport and Logistics Lam Sai-hung commented: “The signing of the cooperation agreement marks a significant milestone for the already prospering aviation partnership between Hong Kong and Saudi Arabia, developed for almost two decades. 

“The Hong Kong SAR Government is committed to strengthening aviation services on current major routes and routes along the Belt and Road with potential. Following Cathay Pacific’s initiative to commence services to Riyadh, we will be able to expand Hong Kong’s aviation network and enhance air connectivity between us and the Middle East, which further consolidates Hong Kong’s status as an international aviation hub.”

Consul General of the Kingdom of Saudi Arabia in Hong Kong SAR Hamad Aljebreen said: “The inauguration of this route is a pivotal step in the path of improving relations, building bridges of communication and cooperation, and strengthening economic, tourism and cultural ties between the Kingdom of Saudi Arabia and Hong Kong SAR. This comes at a time when relations between the two sides are witnessing many positive developments and concrete achievements, with a noticeable increase in the frequency of mutual visits on all levels between the two sides. There is no doubt that the launch of this route will contribute significantly to opening broader horizons of cooperation, increasing partnerships, and bringing more investments, capital, and visitors to the two sides, in line with achieving the goals of the Kingdom’s Vision 2030 and the Belt and Road Initiative.”

Cathay Group Chief Executive Officer Ronald Lam added: “We are excited to announce the launch of flights connecting Hong Kong and Riyadh this October, which will further strengthen our network in the Middle East and enhance Hong Kong’s connectivity with this important region. This new service will offer more travel options and greater convenience for our customers travelling to and from Saudi Arabia, as well as promote opportunities for business, trade and tourism.

“With deep roots in Hong Kong, our role is to be an enabler connecting Hong Kong and the Chinese Mainland with the world. Cathay firmly supports the Central Government’s Belt and Road Initiative, and we already serve 21 destinations in 14 participating countries. We will continue to develop flight services along our existing major routes as well as routes connecting Hong Kong with Belt and Road countries and regions as we look ahead to the full operation of the Three-Runway System at Hong Kong International Airport.”

Saudi Air Connectivity Programme Chief Executive Officer Majid Khan said: “With direct flights between Hong Kong and Riyadh with Cathay Pacific, air connectivity to the Kingdom of Saudi Arabia will further strengthen from our key source markets to grow inbound tourism. Travellers from Hong Kong and Cathay Pacific’s network, including China, Australia, New Zealand, Southeast Asia, and other APAC countries, will explore Saudi Arabia’s vast tourism potential. We welcome Cathay Pacific, one of the premium carriers, to Saudi Arabia and look forward to mutually developing the potential in years to come.”

The flight schedule for the service is as follows (all times local, subject to regulatory approval):

Vistara boosts summer flights to Europe

SINGAPORE, 13 June 2024: Vistara confirms it will increase flights from six weekly to daily from two cities in India to Paris and Frankfurt effective 17 June.

The daily flights will use Boeing Dreamliner 787-8 aircraft on routes from Delhi and Mumbai to the two European cities, Frankfurt and Paris.

Delhi – Frankfurt 

Flight UK025 departs Delhi at 1250 and arrives in Frankfurt at 1820.
Flight UK026 departs Frankfurt at 2020 and arrives in Delhi at 0755 (plus a day).

Vistara competes with Lufthansa and Air India, which both offer daily flights on the route. Lufthansa flies an A340-300 with 279 seats, and Air India a 787-8 with 256 seats. The average fare is USD900.

Delhi – Paris 

Flight UK021 departs Delhi at 1405 and arrives in Paris at 2010.
Flight UK022 departs Paris at 2225 and arrives in Delhi at 1005 (plus a day).

Vistara competes with Air France and Air India on the route. Both fly daily services during the summer season. The average roundtrip fare on the route is USD790.

Mumbai – Frankfurt 

Flight UK027 departs Mumbai at 1200 and arrives in Frankfurt at 1730.
Flight UK028 departs Frankfurt at 20220 and arrives in Mumbai at 0755 (plus day).

Once Vistara raises weekly flights from six to daily, it will compete head-on with Lufthansa, which offers daily flights. The average fare on the route is USD1,140.

Mumbai – Paris 

Flight UK023 departs Mumbai at 1320 and arrives in Paris at 1930.
Flight UK024 departs Paris at 2130 and arrives in Mumbai. (plus a day).

Air France flies the route daily using a Boeing 777-200 with 296 seats, while Vistara increases flights from six to daily using a Boeing 787-9 with 297 seats. The average fare on the route is USD920.

Recovery boosts CAG’s topline

SINGAPORE, 13 June 2024: Passenger traffic recovery at Changi Airport continued steadily, gaining momentum in the last quarter of FY2023/24 to ensure travel demand once more close to pre-Covid levels. 

Changi Airport Group’s results for the year ended 31 March 2024, released last week, highlighted a strong traffic performance in the last quarter, boosted by hosting major events in Singapore and the liberalisation of visa requirements between China and Singapore. 

Photo credit: Changi Airport Group.

For the full financial year, passenger movements reached 62.5 million, or 91% of pre-Covid levels, and air traffic movements totalled 344,000, or 90% of pre-Covid levels.

While the Group’s revenue has increased with the growth in passenger traffic, concessions revenue experienced a slower recovery. This was due to lower spending amid inflationary pressures and global economic uncertainty. Overall, Changi Group’s revenue grew 45% to SGD2,727 million (FY2022/23: SGD1,883 million).

Group Operating Expenses

In tandem with the recovery in passenger traffic and the return of full operations at Terminal 4 Changi Airport, the Group’s operating expenses increased by 20% year-on-year to SGD2,233 million in FY2023/24 (FY2022/23: SGD1,856 million). Terminal 2 (T2) was fully reopened in November 2023 after 3.5 years of extensive engineering and expansion, boosting the airport’s total handling capacity to 90 million passengers annually. With the recovery of air traffic at Changi Airport, services and licence fees charged by the Civil Aviation Authority of Singapore were also fully reinstated.

EBITDA and Net Profit

The Group recorded EBITDA of SGD1,205 million (FY2022/23: SGD751 million) and net profit attributable to the company’s shareholders of SG431 million in FY2023/24 (FY2022/23: SGD33 million).

Financial Position

As of 31 March 2024, the Group’s asset base remained strong at SGD14,347 million (FY2022/23: SGD13,313 million), with more than two-thirds comprising capital asset investments in property, plant and equipment and investment property. During the year, the Group invested over SGD800 million to upkeep and upgrade the airport’s facilities and fund the expansion of T2 and the development of Changi East. With significant capital investment outlay for the Changi East development underway, Changi Group continued to “stay prudent and focused on rebuilding its financial resilience and cash reserves.” 

As of 31 March 2024, the Group’s cash and cash equivalents totalled SGD2,115 million (FY2022/23: SGD1,595 million), while loans and borrowings amounted to SGD1,925 million (FY2022/23: SGD1,972 million). Total equity attributable to the company’s shareholders stood at SGD,637 million (FY2022/23: SGD6,259 million).

Recovery boosted CAG’s topline 

CAG CEO  Lee Seow Hiang commented: “FY2023/24 marked a significant milestone for Changi Airport as passenger traffic recovered to pre-Covid levels in the fiscal year’s final quarter.

“The recovery of travel boosted our topline while we continued to exercise prudence with our operating expenses. This has translated into an improved financial performance with higher EBITDA and profit attributable to our shareholders.

“While the outlook for aviation is promising and travel demand is on the upward trend, we are aware that the industry operates in a highly volatile and fast-changing environment. To stay ahead, Changi Airport will continue to invest to keep its fundamentals strong and to remain attractive as an air hub. This includes developing Terminal 5, which will begin construction in 2025.

“As we further strengthen our position as a leading international air hub, we acknowledge the collective efforts of the airport community and thank all our partners for working closely with CAG to drive Changi’s long-term growth.”

About Changi Airport Group
Changi Airport Group (Singapore) Pte Ltd (CAG) focuses on airport operations and management, air hub development, commercial activities and airport emergency services. It also manages the Changi East development project, including building a new Terminal 5 for Changi Airport. CAG also operates Seletar Airport (IATA: XSP, ICAO: WSSL) and, through its subsidiary Changi Airports International, invests in and manages airports around the world.

Thailand adopts sustainability targets

PHUKET, 13 June 2024: Thailand’s tourism industry targets long-haul travellers, prioritising improved airline connectivity and sustainable practices. 

With long-haul markets representing a significant portion of tourist arrivals, the Tourism Authority of Thailand (TAT) is implementing a two-pronged strategy to attract visitors from afar. This strategy emphasises increased flight options and responsible tourism initiatives.

At the recent Thailand Travel Mart+ (TTM+ 2024) held in Khao Lak, Phang Nga Province, international buyers from key long-haul markets could explore a wide range of Thai tourism products offered by 430 sellers across Thailand. Of the 425 participants in the business matching sessions, 25.2% were buyers from Europe, and 11.3% were from the Americas, Africa, and the Middle East.

TAT Deputy Governor for International Marketing (Europe, America, Middle East, and Africa) Siripakorn Cheawsamoot highlighted long-haul markets, saying they accounted for 28% of all international arrivals to Thailand. 

In 2023, Thailand welcomed 7,972,258 visitor arrivals from these markets. From January to June  2024, the country has already seen 4,321,519 arrivals. TAT aims to welcome 9,938,300 visitor arrivals this year and targets tourism receipts of THB769,824 million.

“Flight connectivity remains a critical component of TAT’s tourism strategy. This summer, the Civil Aviation Authority of Thailand reported a 28% increase in regular flights from international markets,” he explained. Several airlines are resuming and introducing new routes from long-haul markets. For example, Air Canada will operate seven weekly flights from Vancouver to Bangkok from October 2024 to May 2025. Condor, from Germany, will add four weekly flights from Frankfurt to Bangkok and four weekly flights from Frankfurt to Phuket starting September 2024. Finnair will also start flying from Helsinki to Bangkok and from Helsinki to Phuket from November 2024 to April 2025, adding approximately 20 weekly flights to Thailand.

Effective 1 July, THAI Airways International will operate seven weekly flights from Milan to Bangkok and resume its daily Oslo-Bangkok flights. AirAsia X plans to operate four European routes in the winter of 2024.

TAT has also welcomed new air services from Iberojet, which now operates a single weekly flight from Madrid to Bangkok, catering to the strong demand from the Spanish market. 

Siripakorn Cheawsamoot.

“The Spanish market is particularly strong in the summer months of June, July, and August. This new route provides easier connectivity for Spanish-speaking travellers, including those from Latin America,” Siripakorn noted.

Thailand will expand visa-free entry, allowing visitors from 93 countries to stay for up to 60 days, compared to the previous limit of 30 days. The greenlight for the longer visa-free stay deal awaits publication in the Royal Gazette. TAT is negotiating with airlines to offer long-stay airfares, which will be cheaper for tourists, with a minimum stay of 21 days or one month. Additional benefits include hotel bonus nights and value-added services for shopping and dining.

Meanwhile, another critical mission to boost arrivals from long-haul markets focuses on achieving sustainability in tourism content. 
“According to studies, many travellers are willing to pay more for sustainable aviation fuel (SAF). They are happy to pay more to ensure the future safety and sustainable growth of the tourism and travel industry,” said Siripakorn.

Regarding supply, TAT’s initiatives to promote responsible travel practices include the Thailand Tourism Awards and the Sustainable Tourism Goals (STGs), which are rated with a STAR certification and CF-Hotels. Siripakorn said: “Apart from these domestic standards, we’ll need more international bodies to ensure our standards are on par with global standards.”

TAT is partnering with Tourism Cares, a US-based non-profit organisation, to enhance sustainable tourism practices in Thailand. 

They plan to host the first-ever “Tourism Care Summit” in 2025 in Thailand alongside a responsible tourism event, the “Meaningful Travel Fair.” This fair will bring together all modes of transportation, alternative energy initiatives, carbon-free hotels, and various sustainable activities.

The Meaningful Travel Fair aims to combine the benefits of sustainable tourism with the involvement of local communities, ensuring fairness and mutual benefit. The event will target domestic and international audiences and be held back-to-back with the Tourism Care Summit. This setup will allow summit participants to explore Thailand’s potential as a sustainable tourism destination.

Emirates supports Hajj travellers

DUBAI, UAE, 12 June 2024: This Hajj season, Emirates has geared up to serve the large volume of pilgrims from the airline’s global network through Dubai to Jeddah and Medina to perform the once-in-a-lifetime Muslim pilgrimage. Emirates has been working hard throughout every travel touchpoint of the journey to ensure a comfortable experience, both in the air and on the ground, for pilgrims heading to Makkah for this significant trip.  

Additional flights to Jeddah and Medina

Emirates scheduled 10 additional flights between 7 and 10 June and will deploy again on 21 June and 26 June to carry pilgrims to Jeddah and Medina. These flights have been carefully timed to meet the flight schedules from key markets for Hajj, including Indonesia, Thailand, Côte d’Ivoire, Mauritius, South Africa, Senegal and Pakistan.

The additional flights are operated alongside Emirates’ scheduled services to the two Saudi gateways and provide increased choices and options for thousands of travellers from across the airline’s global network to carry out one of the key pillars of Islam. The airline has further deployed 19 flights to cities including Amman, Dammam, Kuwait, and Beirut to meet high demand during Eid Al-Adha in mid-June. 

Seamless airport journey throughout

From arriving at Dubai International to stopping in the city and connecting onwards to Jeddah and Medina, Emirates has extended its onboard hospitality to the ground through a carefully planned airport experience.

Emirates’ dedicated teams will guide pilgrims during their airport journey to ensure a seamless connecting process to their onward flights. Airport Service teams have been tasked with meeting, greeting and escorting all pilgrims from arrival to departure. Travellers are welcomed at the arrival gate by dedicated Emirates Airport Service personnel, holding signs with special greetings for pilgrims, where they are escorted to the connection desk for their onward journey or to the Emirates Hotel Desk to pick up their hotel vouchers so they can quickly be transferred on Emirates’ buses to their hotels for a short break before they proceed to their final destination. The airline had dedicated three Economy Class and 15 to 20 Premium Class check-in counters for Hajj travellers. Pilgrims’ luggage will also be tagged with special Emirates ‘Hajj’ baggage tags. Special gifts were distributed on the official UAE Hajj flight from Dubai on 11 June.

A Hajj-centric onboard experience

Onboard, the airline has made extra provisions to accommodate those performing ablutions and provides unperfumed towels and additional blankets. Special PAs advise passengers when they have entered Al Miqat zones (state of sanctity) and indicate the changing of Ihram robes. Emirates’ award-winning inflight entertainment system, ice, features a special video that covers the Hajj formalities and also contains information about safety during Hajj as well as all essential information about performing the pilgrimage. Travellers may also choose to listen to the Holy Quran channel or read verses on ice so they can continue their introspection and worship. Upon return, passengers may check-in up to 5 litres of holy water (Zamzam), which will be placed in special areas in the cargo hold.

Pilgrims travelling on Emirates’ special flights are encouraged to explore the full Hajj experience – from airport to onboard – on the Emirates website. Special flights are available for travellers holding a valid Hajj visa. Pilgrims must also be under the age of 65 and hold a valid vaccination certificate with a vaccine authorised by the Saudi Ministry of Health. In partnership with Dubai International and numerous stakeholders across the Dubai travel ecosystem, Emirates has put in tremendous effort to ensure a seamless experience for Hajj travellers.