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Are cities ready to adopt sustainable tourism?


MANILA, 22 April 2022: How prepared are the world’s popular city destinations to adopt sustainable travel and tourism growth? 

The World Travel & Tourism Council and JLL address the question in a new report released Wednesday that identifies what makes a city better prepared for Travel & Tourism growth.

‘Destination 2030: Global cities’ readiness for sustainable tourism growth’ was released during WTTC’s 21st Global Summit in Manila, Philippines.

Analysts looked at 63 global cities measuring and categorising them in one of five levels of “readiness” while providing attainable solutions to promote sustainable growth in tourism activity in each destination.

WTTC President & CEO Julia Simpson said: “Travel & Tourism plays an incredibly important role in a city’s economy, boosting GDP and creating jobs and improving the livelihoods of those who rely on our sector.

“We are delighted to continue our partnership with JLL, building on our initial report launched in 2019 with a special focus on sustainability.

“For a city to truly thrive and for Travel & Tourism to develop in a sustainable manner, stakeholders need to understand how prepared the city is for the expected growth in tourism and the resulting challenges and opportunities that lay ahead.”

“The notion of ‘readiness’ has a ripple effect throughout the hospitality and tourism industry,” said JLL Hotels & Hospitality global CEO Gilda Perez-Alvarado.

“The progression and planning that a country, region or destination achieves will impact the financial health of the industries that make up the tourism industry. This includes property values, tax generation and workforce development.”

According to the report, the “readiness” levels range from emerging to established-market tourism hubs with varying levels of infrastructure. It explains the current opportunities and challenges faced by cities and offers recommendations for building and maintaining tourism activity.

Although the five typologies will require different approaches to development, no one typology is better than another, and all will demand proactiveness in strategic planning and implementation at the destination level.

Readiness levels

Dawning Developers, such as New Delhi and Riyadh, are cities with emerging tourism infrastructure, slower tourism growth, and lower visitor concentration. Such destinations often have a clean slate in planning long term tourism development with many opportunities ahead.

Emerging Performers, such as Dubrovnik and Buenos Aires, are cities that are experiencing growing tourism momentum, enabled by emerging tourism infrastructure, and providing tremendous opportunities for strategic development. However, destinations in this category may experience pressures and challenges such as overcrowding.

Balanced Dynamics, such as Auckland and Vancouver, are cities that have established tourism infrastructure and potential for further Travel & Tourism growth across both leisure and business segments whilst balancing scale and concentration.

Mature Performers, such as Miami, Berlin, and Hong Kong, are cities with strong leisure and business travel dynamics and established tourism infrastructure. As these destinations look to further drive Travel & Tourism growth, they will need to proactively consider potential pressures and opportunities for diversification to avoid strains linked to visitor volumes.

Managing Momentum, such as Amsterdam, London, and Las Vegas, are cities with a historically high growth momentum, supported by an established tourism infrastructure. Destinations within this typology are more likely than ‘Mature Performers’ to have already reached the stage of feeling the pressures of balancing scale and concentration as they continue to benefit from Travel & Tourism.

The readiness categories were determined by analysing data on 79 indicators within eight pillars. In addition to the six pillars included in the previous report, ­– scale, concentration, leisure, business, urban readiness, and policy prioritisation – two new pillars were added: environmental readiness and safety and security.

These additions allowed for an improved focus on sustainability, social impact, and safety and security in conjunction with the more conventional indicators that continue to drive the sector.

The pandemic has shown the pressing need for a holistic view when addressing destination planning and management. The importance of cities as drivers of success cannot be undervalued, making it a priority to recommit to the future of destinations.

(Source: WTTC Summit)

To read the report in full, click here.

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