SINGAPORE, 23 November 2020: Princess Cruises is extending its pause in global operations to allow time for the estimated preparation needed for completing required activities prior to sailing and taking into consideration the temporary seven-day cap on itineraries that call at a US port.
The move is In response to the US Centre for Disease Control and Prevention (CDC) “Framework for Conditional Sailing Order” pertaining to the resumption of US cruise operations.
The cruise operations impacted include the following:
All cruises sailing through 31 March 2021;
Cruises longer than seven days sailing in and out of United States ports through 1 November 2021.
Additionally, due to the uncertainty about when international travel restrictions might be lifted, Princess Cruises is extending its operational pause for cruises departing in and out of Japan through to 25 June 2021.
Princess Cruises had earlier extended its operational pause for cruises departing from Australia and New Zealand through 31 May 2021.
“We are focused on preparing our ships to meet the CDC health and safety requirements for our eventual return to service,” said Princess Cruises president Jan Swartz. “We also appreciate the continued support we have receive from our guests, partners and travel advisors, reinforcing for all of us why we do what we do.”
Guests currently booked on these cancelled voyages will have the option to receive a refundable Future Cruise Credit (FCC) equivalent to 100% of the cruise fare paid plus an additional non-refundable bonus FCC equal to 25% of the cruise fare.
No action is required to receive the above either by the guest or travel advisor. Alternatively, guests can request a full refund for all monies paid on their booking through this online form. Requests must be received by 31 December 2020 or guests will be registered for the Future Cruise Credit option.
Princess will protect travel advisor commissions on bookings for cancelled cruises that were paid in full in recognition of the critical role they play in the cruise line’s business and success.
The most current information and instructions for booked guests affected by these cancellations, and more information on FCCs and refunds, can be found online at Information on Impacted & Cancelled Cruises.