BANGKOK, 16 July 201: Centara Hotels & Resorts is now accepting WeChat Pay transactions on its websites for online room reservations.
This is in addition to the 15 hotels that already deploy nearly 100 EDC devices for QR code scanning on WeChat Pay, making it the largest hotel group in Thailand offering Chinese tourists multi-channel payment solutions.
Bills for accommodation, restaurants and spa treatments can be paid directly from smartphones.
Centara chief executive officer, Thirayuth Chirathivat said: “A seamless payment experience for consumers using any channel is an element of our platform for expansion, which should see us double both revenue and the number of our properties over the next five years. As consumer behaviour evolves, Centara has adopted an omni-channel strategy to stay relevant and to provide a great customer experience. We embrace these types of disruptive opportunities to better serve our guests and stay on top of the industry.”
Chinese tourists account for almost one third of all foreign travellers to this country. Thailand is welcoming an ever-increasing number of Chinese visitors, for whom the kingdom remains the top travel destination. This year, the Ministry of Tourism and Sports expects more than 10 million Chinese tourists to travel to Thailand.
WeChat Pay is the payment solution of WeChat, one of the largest social networks in China. WeChat Pay has become the main cashless payment method for daily small transactions in China and has more than 800 million active users in its database.
Other than the two main websites, Centara’s 15 hotels also welcome WeChat QR code payment. These are: Centara Grand and Bangkok Convention Center at Central World, Centara Grand at Central Plaza Ladprao, Centara Grand Mirage Beach Resort Pattaya, Centara Grand Beach Resort Samui, Centara Grand Beach Resort & Villas Hua Hin, Centara Grand Beach Resort & Villas Krabi, Centara Grand Beach Resort Phuket, Centara Villas Samui, Centara Villas Phuket, Centara Kata Resort Phuket, Centara Karon Resort Phuket, Centara Mae Sot Hill Resort, Centara Hotel Hat Yai, Centra by Centara Government Complex Hotel & Convention Centre Chaeng Watthana and COSI Samui Chaweng.
Centara WeChatPay account ID: CentaraHotel