SINGAPORE, 21 October 2025: The Singapore Tourism Board has issued a cautionary note to travellers visiting Singapore to undertake travel transactions “only through licensed travel agents”.
It follows STB’s warning that identifies an individual, Lim Yi Shoon, and two companies, I-Travel Pte Ltd and LikeTravel Pte Ltd, for having allegedly offered to supply travel products to members of the public.
STB’s travel advisory says the individual and the two companies are not STB-licensed travel agents and are currently subjects of interest in an ongoing investigation by STB.
Carrying on the business of a travel agent without a licence is an offence under Section 6(2) of the Travel Agents Act 1975, punishable on conviction with a fine of up to SGD25,000, imprisonment for up to two years, or both.
STB said it takes a “serious view of such activities and will not hesitate to take enforcement action. It advises travellers who have come into contact with the identified individual and/or company(s) to lodge a report via https://go.gov.sg/contactstbform.
STB says the travellers’ reports should include relevant information such as booking details and a description of the incident. Travellers are reminded to verify if their chosen travel agent is licensed via the Travel Agents directory on the TRUST website.
(Source: STB)
