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Tourism Malaysia at ITB China

SHANGHAI, 18 September 2023: Tourism Malaysia and partners are counting on China’s outbound travel recovery to get visitor arrivals back on track in 2023, and promotional efforts kicked off at ITB China last week.  

That was the message presented by Tourism Malaysia to travel trade visitors attending ITB China 2023, considered the biggest travel trade show in China, focusing on China’s outbound travel sector. The show was held at the Shanghai World Expo Exhibition & Convention Centre from 12 to 14 September 2023. 

The delegation was headed by Tourism Malaysia’s senior director of international promotions (Asia/Africa) division, Manoharan Periasamy. Penang Global Tourism and Sarawak Tourism Board joined Tourism Malaysia as its partner states. The sales team comprised 35 organisations, comprising 15 tour operators, 10 hotels and resorts, two state tourism agencies, three tourism associations, two product owners, two airlines and one tourism-related service. 

ITB China is the leading B2B-exclusive trade show focused on the Chinese Travel Market, with selected buyers from the Greater China area. This is the third time Malaysia has participated since the show’s inception in 2017. With the opening of the China borders in February 2023, Tourism Malaysia sees the show as a suitable platform for industry players to meet and plan their business strategies for the coming years. 

Commenting on the participation, Manoharan Periasamy said, “ITB China is the biggest travel trade show in China, and Malaysia is excited to be part of the show again. We are committed to demonstrating Malaysia’s presence in the China outbound travel market and our readiness to welcome more Chinese tourists to Malaysia. Our co-exhibitors will leverage the pre-scheduled appointments and networking sessions to establish deeper cooperation and garner more business opportunities.”

“China is one of Penang’s most important markets, and it has always been one of the top three arrival countries in Penang. It is crucial to keep the publicity momentum to draw travellers to Penang. Penang Global Tourism has organised the ‘Experience Penang’ roadshow in Guangzhou and Shenzhen, which increased flights from China. We hope our presence in ITB China with Penang industry partners will showcase the versatility of Penang being a world-class destination,” said Penang State EXCO for Tourism & Creative Economy YB Wong Hong Wai.

“We are thrilled to be back to a fully physical ITB China this year and to meet up and revitalise relationships with new and established China travel agents. With borders now fully open, we look forward to creating more opportunities for Chinese visitors to come to Sarawak to enjoy our variety of Culture, Adventure, Nature, Food and Festival offerings available at all our gateways of Kuching, Sibu and Miri,” said Sarawak Tourism Board deputy chief executive officer integrated marketing & communications Suriya Charles Buas.

China remains one of the top markets for Malaysia’s inbound travel, contributing 211,363 arrivals last year. Up to May 2023, Malaysia received 403,121 Chinese tourists, compared to 21,613 (+907.2%) in the same period last year. Malaysia is currently targeting to receive 16.1 million international tourist arrivals with MYR49.2 billion in tourism receipts, with 5 million arrivals targeted to be from the Chinese market. 

With the resumption and announcement of new international routes from Malaysia-based airlines and China-based airlines Air China, Spring Airlines and Xiamen Air, there are currently 217 weekly flights between China and Malaysia. 

Norwegian brings Spirit and Sun to Hong Kong

Spinnaker Lounge, Norwegian Spirit

SINGAPORE, 18 September 2023: Norwegian Cruise Line (NCL), the innovator in global cruise travel, has released a series of immersive, destination-rich itineraries for its 2024/25 season in the region. Highlighting this exciting lineup is a 12-day cruise aboard the spectacularly furbished Norwegian Spirit, which will sail from Manila, Philippines and include a stop in Hong Kong for the first time in four years.

The collection also includes a range of itineraries suitable for traveller preferences, including those who prefer longer, more immersive experiences. This season also signals Norwegian Sun’s first foray into the region.

“Having more ships and an expanded selection of itineraries in Southeast Asia underscores NCL’s firm commitment to this region as a source market and destination. Cruising is the ideal way to explore the range of fascinating destinations and immersive shore excursions on offer without having to pack and unpack constantly,” said Ben Angell, Vice President and Managing Director, NCL APAC. “We know Southeast Asia is a popular choice for local travellers, and we are excited to expand our options in this market for those who prefer to cruise close to home, especially as we make our much-anticipated return to the vibrant destination of Hong Kong.”

Norwegian Spirit

Norwegian Spirit’s eight-month 2024/25 Asia season will offer 14 itineraries sailing from five departure ports, including Manila, Singapore, Taipei, Tokyo, and Seoul from September 2024 to April 2025.

Norwegian Spirit’s new port-rich itineraries with minimal sea days and engaging Go Local shore excursions ensure guests can enjoy the country’s delectable cuisine, ancient history, dramatic scenery, and vibrant culture in multiple destinations during each captivating cruise.

Southeast Asia highlight voyages on Norwegian Spirit, hand-picked by Ben Angell: 

12-day Asia from Manila, Philippines to Taipei (Keelung), Taiwan

Departing the lively capital of Manila on 10 December 2024, this inspiring itinerary visits 11 ports in 12 days and includes overnight stays in cities like Shanghai and Hong Kong. Highlights include the magnificent attractions of Shanghai, including the renowned Shanghai Museum and the priceless white jade Buddha; the scenic Naminouegu Shrine and expansive Shuri Castle Park in Naha, Japan, or an overnight exploration of the temples and street markets in the modern city of Hong Kong.

14-day Asia from Taipei (Keelung), Taiwan to Singapore

Departing 22 December 2024, this enthralling voyage captures the true essence of Southeast Asia and its unique blend of ancient and contemporary cultures. The adventure begins in Hualien, where guests can immerse themselves in the beauty of Taroko National Park and the scenic gorge by the Liwu River. Guests will also discover paradise on the iconic white-sand beaches of Boracay Island, indulging in the serene waters. For history enthusiasts, tour the intricate Cu Chi Tunnels underground or explore the vibrant cityscape of Ho Chi Minh City (Phu My), Vietnam, above ground.

Norwegian Sun 

Norwegian Sun’s six-month Asia Pacific season will include twelve itineraries between October 2024 and April 2025 – four of which have never been offered before, including departures from Melbourne for the first time. Departure ports include Melbourne, Sydney, Auckland, Honolulu and Papeete, with itineraries showcasing the sublime scenery of French Polynesia, Australia, New Zealand and Asia.

Southeast Asia highlight voyages on Norwegian Sun, hand-picked by Ben Angell: 

11-day Asia from Bali (Benoa), Indonesia to Singapore

My top pick would be this incredible itinerary, offering the perfect tropical paradise experience and the opportunity to cruise Southeast Asia on our renovated Norwegian Sun. Starting in Celukan Bawang, guests will have the chance to uncover Bali’s northern shoreline, a sun-soaked paradise adorned with black and white sandy beaches, all set against a backdrop of lush forests with cascading waterfalls. In Port Klang, experience a panoramic view of Malaysia’s capital from the observation deck of Kuala Lumpur Tower and the essence of Kuala Lumpur’s nickname, the Garden City, by touring its vibrant gardens and parks. Top it all off by immersing yourself in the vibrant and bustling atmosphere of Ho Chi Minh City (Phu My).

15-day Asia from Singapore to Doha, Qatar

Setting sail from Singapore on 28 March 2025, this immersive, unique cruise combines spectacular ports in Abu Dhabi, Mumbai and Phuket. Highlights include relaxing on Thailand’s most popular beaches, delving into the rich culture of Phuket’s historic Buddhist temples, browsing the history of Mumbai’s Dr Bhau Daji Lad Mumbai City Museum and the renowned Elephanta island, and exploring the sand dunes on Abu Dhabi’s Al Khatim Desert in an off-road vehicle.

Click here to learn more about Norwegian Sun’s cruises in 2024 and 2025.

(Your Stories: NCL)

Centara presents family-centric holidays

BANGKOK, 18 September 2023: Since Centara Hotels & Resorts started welcoming guests 40 years ago, Thailand’s leading hotel operator has focused on delivering warm and family-centric hospitality. This is not only achieved through its heartfelt service; it also comes through the creation of intuitive guest room concepts tailored to families’ needs.

All across Asia, Centara has developed a collection of family-orientated hotels and resorts that allow parents and children to stay and play together in style, creating memories that last a lifetime.

Centara Reserve Samui: Perfect Pool Villas & Personalised Luxury

This personalised luxury beachfront retreat gives families plenty of space to unwind in style. Accommodation includes the 80-sqm Reserve Ocean Suite, 81-sqm Luxury Ocean Suite, 256-sqm Reserve Pool Villa, and, for the ultimate family vacation, the breath-taking 501-sqm Reserve Ocean Pool Villa – all enhanced with special children’s amenities, including colourful bathrobes and slippers. Youngsters have many activities to inspire their imaginations, such as batik painting, kite making, Thai boxing, junior cooking and more, and a tech-free Children’s Zone and aqua playground will keep kids entertained.  

Under “The Reserve Journey,” families who stay for four consecutive nights will be treated to a wealth of privileges, including up to THB 3,000 of dining credit per stay, daily breakfast, complimentary minibar items and an in-room cocktail station (refilled daily), plus airport transfer for higher suite categories, 15% off treatments at Reserve Spa Cenvaree, and a special daily surprise! Rates start from just USD 215++ per night. Please click here to learn more.

Centara Grand Beach Resort & Villas Krabi: Your Private Paradise Awaits

Nestled in a private sandy cove and accessible only by boat, this five-star resort creates incredible excitement among adults and youngsters – the feeling of finding a paradise far away from the outside world. Families can splash together in the cascading swimming pool, children’s pool and waterfall, plunge down the waterslide, make sandcastles on the beach, and paddle in the warm, shallow sea. Camp Safari and the E-Zone can entertain all youngsters, from tots to teens, and babysitting services are available. A choice of marine excursions will help every family to create amazing adventures.

Parents and kids can stay together in complete comfort and luxury. Outstanding family-style accommodation includes the 111-sqm Villa One Bedroom Private Pool Ocean View (rates start from just USD 424 per room per night), a 239-sqm Villa Two Bedroom Private Pool Beachfront (from USD 582), and a truly exquisite 399-sqm Royal Villa (from USD 848), which features two bedrooms and a shimmering pool, overlooking the Andaman Sea. All rates include breakfast, and an extra bed is available for only USD 48 for a child or USD 98 for an adult. Click here for more information.

Centara Grand Mirage Beach Resort Pattaya: Fun-Filled Spaces for All Ages

For endless family fun, Centara Grand Mirage Beach Resort Pattaya is a dream destination where all ages can be immersed in an aquatic paradise. The sparkling Lost World themed water park is a gentle jungle of lazy rivers, waterfalls and slides, and more inspiring marine adventures can be enjoyed at the private beach with a range of water sports. The Lost World Adventure Land is an adventure park with diverse indoor and outdoor activities, including thrilling aerial rides, zip line, trampolines, a cookery and crafts centre and an indoor cinema. Other family facilities include the Zulu Family Lounge, Kids’ Club, Camp Safari and E-Zone, while parents can be pampered at Spa Cenvaree.

Families can create magical memories together in the Club Mirage Family Suite Ocean View, which offers 78 sqm of space for up to two adults and four children (rates start from USD 240++ per room per night), or the 91-157 sqm Club Mirage Deluxe Suite Ocean View (from USD 270++), with its bright living space and uninterrupted views of the Gulf of Thailand. Click here for more information.

Centara Mirage Beach Resort Dubai: Multi-Bedroom Breaks & Bunk Beds

Families can enter a world of wonder at Centara Mirage Beach Resort Dubai. This spectacular themed resort is set on a prime stretch of waterfront overlooking the Arabian Gulf and inspired by mythical Thai and Arabian adventures. All ages can enjoy endless hours of fun in the resort’s water park, which includes a lazy river, water play area, slides and cliff jumping ledges; diverse dining options are available for memorable family meals, and kids can be pampered at Candy Spa, where they can enjoy candy-themed spa treatments, manicures, pedicures, and get creative by mixing their lotions and potions.

Ideal for families who want to relax and reconnect together, the Mirage Two Bedroom Panoramic Sea View Suite offers 95 sqm of space for up to two adults and four children (rates start from USD 735 per room per night, including breakfast). The 50 sqm Mirage Junior Suite Sea View with Bunk Beds (from USD343, including breakfast) will delight kids with its light-filled interiors, bunk beds and views of the glistening Arabian Gulf. Click here for more information.

With an extensive collection of operating 50 hotels and resorts in diverse destinations all across Asia, Centara can create the perfect vacation for every family, underpinned with warm and genuine Thai hospitality. 

To learn more about Centara Hotels & Resorts, please visit www.centarahotelsresorts.com

Langham expands in China

HONG KONG, 18 September  2023: Langham Hospitality Group has officially opened Cordis Xuzhou, marking its first collaboration with China Merchants Shekou Industrial Zone Holdings. 

Located in the northwest of Jiangsu Province, Xuzhou is the largest city of Jiangsu and is designated as a national historical and cultural city. The sixth Cordis in Greater China and the seventh opening for the Brand internationally is located in the China Merchants Xuzhou Centre. It joins properties in Hong Kong, Shanghai, Beijing, Ningbo, Hangzhou, and Auckland. It also represents the first venture for Langham Hospitality Group in Jiangsu Province, marking a continued strategic expansion into key Chinese cities and regions.

Cordis Xuzhou features 269 rooms and suites, ranging from 38 to 220 square metres in space and offering a sweeping 360-degree vista of the picturesque Dalong Lake and the cityscape of Xuzhou. Located on the 20th floor, the Club Lounge provides extra privileges to guests booking executive rooms. 

Other facilities include a wellness centre, a 25-meter indoor heated swimming pool and a gym with panoramic views of Dalong Lake. 

Trip.com’s Sun sees a greener future

SHANGHAI, 18 September 2023: Trip.com Group showcased its vision for the future of travel to 700 global partners at its Envision 2023 global partner conference.

Trip.com Group Trip.com Group CEO Jane Sun recapped the company’s journey, including the series of initiatives and programmes implemented in support of its partners during the past three years. 

“Over the years, Trip.com Group has proactively collaborated with partners across hotels, flights, vacations and attractions, supporting their efforts to serve Chinese travellers, among the top spenders in many markets globally. In 2019, Chinese tourists represented 15% of international spending; post-pandemic, that figure is set to grow tremendously.”

She shared Trip.com Group’s strategies in collaborating with its partners to chart the future of the travel and tourism industry. 

 “In recent years, Trip.com Group has strengthened our technological capabilities while, at the same time, implementing targeted strategies in various markets to connect our partners with our users. These include our series of BOSS Live livestream sessions, enhancements to our global airfare capabilities, and the launch of our AI travel assistant TripGenie.

On the sustainability front, the company’s leadership delved into comprehensive Environmental, Social and Corporate Governance (ESG) strategies and the industry’s approach to sustainability.

She claimed a promising outlook in a rejuvenated, eco-conscious landscape. 

“In this revitalised travel industry, the opportunities ahead are immense. We’re poised to redefine the travel landscape with cutting-edge tech innovations, expanding partnerships, and strong investor confidence. As we harness these opportunities, we envision a future where travel is thriving, greener, and more responsible. The horizon is bright for our partners, investors, and travellers, and together, we’ll journey towards a sustainable and prosperous future in travel.”

Thanking the partners for their support over the years, Sun concluded: “Let us envision a future where travel is not just a destination, but a transformational experience. Together, we can chart the future of travel.”

Jetstar renews pilot training partnership

SINGAPORE, 18 September 2023: Jetstar Asia prepares to welcome additional aircraft and has signed a new seven-year training partnership with Aviation Safety & Training (AST) for more than 200 new pilots and cabin crew.

The airline is ramping up services and should return to pre-Covid levels in its A320 operations in early 2024.

As a Civil Aviation Authority of Singapore (CAAS) approved training organisation, AST provides Airbus A320 simulator training to pilots and access to the cabin emergency evacuation trainer (CEET) at the state-of-the-art aviation training centre at Changi Business Park.

Jetstar Asia CEO Bara Pasupathi, said the agreement ensured the Singapore low-cost airline would have a strong training partner to support their growth plans as they look to increase their fleet, recruit more crew and expand their network.

“Since its inception in 2018, our training partnership with AST has been a strong collaboration, especially as we worked together to address the challenges over the last three years,”  Barathan said.

“This is why we’re so pleased to extend this strong partnership as we look forward to collaborating once again during a period of exciting growth.”

Jetstar Asia recently confirmed two A320 aircraft will join the fleet by the year’s end, with more than 200 new pilots and cabin crew being recruited to join the airline in the coming months.

AirAsia makes the move to SAI

SEPANG, 18 September 2023: AirAsia flights to Siem Reap Cambodia will relocate its operations to the Siem Reap–Angkor International Airport (SAI) effective 16 October 2023.

Once operational, AirAsia will use 16 check-in counters at the terminal at Row C01-C16, making the check-in process faster and smoother.

The first AirAsia flights to land at the new airport will be AirAsia Malaysia AK542 and AK540 from Kuala Lumpur, followed by Thai AirAsia flights FD610, FD614 and FD618.

The SAI airport is located in Tayek commune, Soutr Nikom district, around 55 km via a two-lane highway from the capital of Siem Reap province. The new airport will have convenient facilities to handle passenger and cargo traffic and provide an initial capacity of processing up to 7 million passengers annually, with planned expansions increasing that capacity to 20 million passengers annually by 2050.

Transportation options such as tour buses, car rentals, and taxis will be available at SAI Airport’s ground floor level for passenger transfers to Siem Reap town. The one-hour taxi transfer to the city from the new airport will cost around USD30.

All AirAsia guests departing from the new airport are advised to check-in online via the AirAsia Superapp, available 14 days and up to one hour before scheduled departure time and reprint their boarding pass at the counter. Guests with baggage to check-in are also advised to arrive at the airport at least three hours before their scheduled departure time to allow smooth check-in procedures.

Other airlines due to switch from REP to SAI on 16 October include Bangkok Airways, Singapore Airlines, Cambodia Angkor Air and China Eastern.

SQ ramps up flights to Thailand

BANGKOK, 18 September 2023: Singapore Airlines will ramp up its flight services between Singapore and Thailand for the Northern Winter 2023/2024 season starting 29 October 2023.

Flight between Bangkok and Singapore will increase from five to six times daily, while flight services between Phuket and Singapore will increase from four to six times daily.

The sixth daily service between Bangkok and Singapore will use the Boeing 787-10 Dreamliner aircraft. The additional flights between Phuket and Singapore will use a Boeing 737-8 aircraft.

To elevate the customer experience, SIA has also rolled out complimentary unlimited in-flight Wi-Fi for all Suites, First Class, and Business Class customers, its PPS Club members and PPS Club supplementary card holders.

KrisFlyer members can now enjoy complimentary Wi-Fi plans when travelling in Premium Economy Class and Economy Class by adding the KrisFlyer membership number to the booking before departure.

Additional Flight Frequencies for Northern Winter 2023/2024 

SQ launches global fare deals

SINGAPORE, 14 September 2023: Singapore Airlines posts discounted fares to destinations worldwide with promotions open until 10 October and teaser fares that start as low as SGD168 return (Kuala Lumpur).

The fare deals to 50 destinations are open for bookings until 10 October, but you can book travel up to 31 July 2024.

Fares quoted to destinations in Southeast Asia may vary from those mentioned in the table. For example, the cheapest return to Bangkok was around SGD305, not SGD298, as stated in the promotion. Fares vary according to the departure times. Flights during peak travel hours are around SGD20 to 30 higher than presented. 

Sale period: From now until 10 October 2023.

Travel period: Between now and 31 July 2024.

*Selected periods only. Blackout periods apply.

Centara lines up perks and points

BANGKOK, 14 September 2023: The 1, Thailand’s No.1 Digital Lifestyle and Loyalty Platform under Central Group, is partnering with Centara Hotels & Resorts, Thailand’s leading hotel operator, to unlock the potential of “Central Group Synergy”.

This collaboration offers comprehensive benefits exclusively for The 1 members.

Accumulate points with every expenditure and redeem them for accommodation, dining, and spa experiences on The 1 APP from today onward to elevate members’ travel lifestyle to the next level. Anticipate further exclusive privileges at Centara’s international hotels, including the illustrious Centara Grand Osaka in Japan.

Rawee Puaphornphong, Head of Corporate Affairs and Relationship – The 1 commented: “The 1’s commitment is to enrich our members’ experiences with exclusive privileges under the concept “The 1 – Your Special Privileges for Your Special Moments”. Our partnership with Centara, a cornerstone of our Central Group Synergy strategy, enables us to enhance coverage across travel lifestyles.

Our members can easily access exclusive travel privileges by earning points for purchases, redeeming points for discounts, and promotions for benefits across a wide range of products and services within Centara Hotels & Resorts. We also extend these privileges to Centara properties overseas, such as Centara Grand Osaka in Japan.”

Tom Thrussell, Vice President of Brand, Marketing & Digital for Centara Hotels and Resorts noted: “At Centara, we are committed to delivering world-class experiences to The 1 members. We are excited to provide exclusive benefits and make it easier than ever for The 1 members to use their points for hotel stays and dining, spa and other experiences across our hotels and resorts in Thailand. Through this partnership, we hope to welcome even more The 1 members to our wonderful hotels, inspire extraordinary guest experiences and demonstrate why Centara continues to be The Place to Be. This is just the beginning, and members can expect many more privileges in the future.”

From today onward, The 1 members can claim exclusive privileges at Centara Hotels and Resorts as follows:
Earning points from spending: Every 25 THB spent earns 1 The 1 Point at hotels (This applies to purchases and bookings made directly with Centara and excludes those made via third parties such as online travel agents), restaurants and spas.

Redeeming points for discounts daily regardless of active promotions – 1,000 The 1 Points can be redeemed on The 1 APP for 100THB on the price of rooms, meals, spa sessions and other hotel services.

Exclusive Member-Only Special Deals! Enjoy free drinks, buy 1 get 1 free promotions, or other perks like late check-out at participating hotels and restaurants.

Exclusive privileges encompassing Centara Hotels and Resorts comprise 35 properties around the country, including in Bangkok, Centara Grand & Bangkok Convention Center Centralworld, in Chiang Mai, Centara Riverside Hotel Chiang Mai, in Hua Hin, Centara Grand Beach Resort and Villas Hua Hin, in Phuket, Centara Grand Beach Resort Phuket and Centara Villas Phuket, and in Koh Samui, Centara Reserve Samui.

For more information on participating Centara hotels, restaurants and spas, visit www.centarahotelsresorts.com