Willie points finger at techie

LONDON, 7 June 2017: The head of British Airways’ parent company has indicated that its giant computer crash, which sparked global flight chaos late last month, may have been caused by human error.

Some 75,000 passengers were affected by the computer system outage that caused chaotic scenes during the final weekend of May at London’s Heathrow and Gatwick airports.

Willie Walsh, chief executive of BA parent firm International Airlines Group (IAG), suggested that an engineer disconnected and then reconnected a power supply to the data centre in “an uncontrolled and uncommanded fashion”. Read more