BANGKOK, 18 April 2017: It wasn’t a good week for consumer protection for US airline passengers and  Thailand’s Songkran holiday makers. Airport security guards assaulted a passenger on a United Airlines flight at Chicago’s O’Hara airport, while here in Thailand...
CHIANG RAI, 21 February 2019: Retirees ramble the world in search of a paradise on a discount and they may have found it in Cambodia’s popular destinations. Siem Reap, Kampot a riverside town on the southern...
BANGKOK, 30 July 2019: Amadeus warns travel companies to get up to speed on duty-of-care as travellers recognise they are now in the driving seat. In her latest blog to business travel firms, Amadeus global head...
CHIANG RAI, 8 March 2019: Among the collection of silly travel words, ‘Bleisure’ and ‘Glamping’ must be the worst examples of an industry scraping the barrel for gimmicky descriptions. But to its credit ‘Bleisure’ has found...
BANGKOK, 9 May 2016: Elephant rides are heading for exit door fast.  That’s the prognosis presented by thousands of tourists who make their voice heard through animal rights’ blogs and social media. It is also the opinion of a few...
CHIANG RAI, 19 March 2018: You have to wonder sometimes if journalists can write in their sleep, especially when they report on what government ministers have to say on a variety of issues the rest of us are hard...
BANGKOK, 9 March 2020: Clarity is clearly in short supply when the subject is how to battle Covid-19 at your borders. In the space of just a week, Thailand’s Public Health Ministry dithered on how to deal with travellers from...
BANGKOK, 22 May 2017: There is food for thought in the latest KSC report on China’s outbound travel market to Thailand. The bank’s think-tank forecasts full recovery later this year in a market that has suffered decline. Hotels should be...

Trivago TV ads in hot water

BANGKOK, 10 September 2018: A leading hotel booking website, Trivago, is facing a federal court case in Australia over alleged misrepresentation and misleading TV campaigns. The suit is being filed by the zealous Australian Competition and Consumer Commission, but it...
CHIANG RAI, 4 April 2018: Every year as the Songkran festival approaches, thoughts turn to road safety, or to be more precise the lack of it on Thailand’s highways. It’s a year-round problem with an average 66 people dying on...