KUALA LUMPUR, 2 May 2023: The Malaysian Association of Tour and Travel Agents (MATTA) issued an alert last week warning travel consumers that scammers are using fake MATTA Fair social media accounts to impersonate the organisation.
MATTA Fair is the country’s largest travel consumer fair. It has a massive following of travel consumers who keep in touch with holiday bargain offers through the fair’s official social media channels and in-person national and regional fair editions.
MATTA warned that the fake social media accounts illegally adopt the fair’s branding and may have a similar appearance evening using the association’s name and logo.
In its statement, MATTA advised travel consumers to contact the MATTA Fair through the official portal address mattafair.org.my or the association’s official Twitter account @MATTA_FAIR and Instagram account @mattafair.
They are accessible here:
Twitter: https://twitter.com/MATTA_FAIR;
Instagram: https://www.instagram.com/mattafair/.
MATTA’s official Facebook page address is https://www.facebook.com/mattafairkualalumpur, while MATTA’s official YouTube channel is https://www.youtube.com/@mattafair6474.
It concluded: “Anyone who has received or encountered fraudulent or dubious social media accounts – purportedly promoting or selling something said to be from us – to report fraudulent accounts to the respective social media platform immediately.”
MATTA Fair is a registered trademark, and the travel agency association said it would vigorously defend its intellectual property rights under the law in Malaysia, “including taking legal action against any party that misuses or damages the trademark branding of MATTA Fair.
MATTA encourages the public always check the authenticity of the social media account presenting offers purportedly from MATTA by going to the association’s website matta.org.my or mattafair.org.my to verify anything that may look suspicious.
Upcoming regional and national MATTA Fairs:
1) MATTA Fair Pahang Chapter (5-7 May 2023)
2) MATTA Fair Sabah Chapter (19-21 May 2023)
3) MATTA Fair Kedah Chapter (June 2023)
4) MATTA Fair Johor Chapter (Batu Pahat) (22-23 July 2023)
5) MATTA Fair Johor Chapter (Johor Bahru) (4-6 August 2023)
6) MATTA Fair Melaka Chapter (18-20 August 2023)
7) National MATTA Fair Kuala Lumpur (1-3 September 2023)
8) MATTA Fair Pahang Chapter (6-8 October 2023)
