BANGKOK, 3 September 2026: Thai AirAsia rolls out “Silver Care,” a dedicated service designed to ensure senior travellers enjoy a more comfortable and convenient journey on all domestic flights across Thailand.
Guests aged 60 and above can now unlock exclusive Silver Care perks — including Priority Check-in, Priority Baggage claim, and a Seat Together service (subject to standard seat availability) — all at no extra cost. Present a valid ID card at the check-in counter to access these privileges for the eligible senior guest and one travel companion.
“Thai AirAsia is constantly elevating our service quality to meet the needs of all our guests,” said Thai AirAsia Head of Commercial
Tansita Akrarittipirom. “Our senior travellers, aged 60 and up, are a highly valued group who continually place their trust in AirAsia. We introduced the Silver Care programme to make travelling smoother for both our senior guests and their families, ensuring that when they fly with us, they experience our utmost care and attention.
“To support the Silver Care initiative, we have conducted specialised training for our ground staff and cabin crew, empowering them to better understand and assist our senior guests,” Tansita added. “Coupled with these new travel perks on all domestic flights, Silver Care launches in time for the bustling year-end travel season. With dedicated channels and specialised services ready to go, senior travellers and their families can enjoy total peace of mind from the moment they arrive at the airport to the minute they reach their destination.”
For guests departing from Don Mueang International Airport (DMK), the Silver Care experience begins with a breezy check-in at the dedicated Counter 10J in Domestic Terminal 2.
All seniors need to do is keep an eye out for the Silver Care signage and friendly ground Allstars who are ready to assist.
At check-in, checked luggage will be tagged with a special priority label, ensuring swift, hassle-free baggage claim at the destination airport.
(Source: Thai AirAsia)
