SINGAPORE, 9 October 2026: The Singapore Tourism Board has revoked the travel agent licence of Sheen Yeow Travel Pte Ltd (TA 03330) under the Travel Agents Act 1975.
Sheen Yeow Travel is no longer permitted to carry out any travel agent activities under Section 9(1)(b) of the Travel Agents Act 1975.
In the media advisory, STB said it “has reason to believe that the company contravened Section 13(b) of the Travel Agents Act 1975 by submitting false financial statements for some years, constituting an offence involving dishonesty.”
Under Regulation 14(b) of the Travel Agents Regulations 2017, Sheen Yeow Travel submitted financial statements to STB each year. STB’s review of Sheen Yeow Travel’s submissions revealed concerns about the authenticity of the financial information provided.
Sheen Yeow Travel must refund all its existing customers or hand over its existing contractual obligations to licensed travel agents.
STB reiterated in its public statement that it “takes a serious view of errant travel agents and will not hesitate to take necessary actions to protect the reputation of Singapore’s travel industry.”
(Source: STB)
