SINGAPORE, 15 May 2024: Air Astana will introduce improvements to the Nomad Club frequent flyer programme effective 17 May, based on an analysis of passenger feedback. It marks an important milestone in the programme’s development.
The methodology for point allocation in the Nomad Club programme has been restructured as part of the comprehensive update. Instead of per-flight distance, points will now be allocated based on the expenditure per fare. In addition, the process for making bookings utilising earned points will be improved, with direct accessibility using only one click on the airline’s website homepage. Additionally, flight load will dynamically adjust the minimum threshold for acquiring award tickets or upgrades.
During the transition period from 17 to 20 May 2024, Nomad Club services, including those at check-in, the reservation centre, sales offices, the website and the app, will be temporarily suspended. From 21 to 25 May 2024, access to personal accounts may be restricted due to the ongoing corporate website upgrade.
Air Astana aims to conclude the programme’s transformation by the end of summer, and new privileges available to Nomad Club members will be announced later.
Air Astana’s Nomad Club frequent flyer loyalty programme was launched on 1 December 2007 and currently has 600,000 members in 155 countries. It offers four membership tiers: Blue, Silver, Gold and Diamond.
