Trivago TV ads in hot water

BANGKOK, 10 September 2018: A leading hotel booking website, Trivago, is facing a federal court case in Australia over alleged misrepresentation and misleading TV campaigns. The suit is being filed by the zealous Australian Competition and Consumer Commission, but it...

Beyond the sightseeing bus

CHIANG RAI, 7 September 2018: Promoting secondary destinations exposes the urgent need to source more travel experiences and connect visitors with local experts. In theory, travel experiences go beyond pressing your face up to the window of a tour bus...
CHIANG RAI, 30 August 2018: Today’s watchword is ‘overtourism’ a newcomer to the tourism dictionary, but it is trending and gaining considerable traction. The ‘overtourism’ blight is really a symptom of over industrialising travel turning it into a massive commercial...
CHIANG RAI, 23 August 2018: Tourism Malaysia has been cutting branch offices to save costs for more than a year now. It started by axing its office in New York and three others in Australia, Europe and South Africa in...
CHIANG RAI, 17 August 2018: Safety and stability are key factors that help to rank the liveability of a city, or destination, according to the latest Economic Intelligence Unit’s Global Liveability Index 2018. Vienna in Austria for the first time...
CHIANG RAI, 9 August 2018: We let the genie out of the bottle and it is not going back. We wished that all people could travel at the lowest cost and that we could earn a respectable living off the...
CHIANG RAI, 8 August 2018: New travel routes that combine southern beach resorts in Thailand with Chiang Rai in the far north should be explored, explains Tourism Authority of Thailand Chiang Rai office director Karuna Dechatiwong. Chiang Rai’s third director...
CHIANG RAI, 2 August 2018: When you talk about mandatory travel insurance and GPS tracking devices for tourists visiting Thailand alarm bells ring in the offices of inbound travel companies across the country. They are already burdened with various insurance...

Marvel not over Marvie

SINGAPORE, 1 August 2018:  Scoot has introduced a transactional chatbot, named Marvie that is supposed to have us in awe. It doesn’t by its own account if you take its pick-up rate on customer performance since its first week of...
CHIANG RAI, 13 July 2018: Thailand overcame an impossible challenge rescuing the Wild Boars Academy team, but safety on our seas demands a similar commitment. Thailand hit the headlines, worldwide, in two contrasting incidents, this week. One prompted an outpouring...