Firefly upgrades inflight service

KUALA LUMPUR, 4 June 2024: Firefly, a subsidiary of Malaysia Aviation Group (MAG), upgraded its passenger experience on 1 June by offering a refreshed menu of prebooked meals and snacks on all Firefly jet operation routes.

Additionally, on selected routes, Firefly’s economy class passengers can now opt for the ‘FY Neighbour-Free Seat’ option, allowing them to reserve up to two adjacent empty seats for extra comfort during their flight. 

Passengers can bid on available seats in their cabin through a dedicated portal up to seventy-two hours before the flight departure.

The refreshed menu showcases an extensive selection of culinary delights, from beloved classics like Nasi Lemak and Chicken Rice to exciting new additions such as Ginger Beef Udon, Nasi Goreng Chicken Satay, Thai Basil Chicken, Sweet and Sour Fish, Mapo Tofu (Vegetarian), and Mac and Cheese (Junior Meal). This diverse selection caters to various dietary preferences, providing greater variety and satisfaction to passengers.

In addition to the new meal options, Firefly is also introducing nine new products to its food and beverage lineup, available across all sectors. Notable additions include Malaysian-owned business Tapping Tapir soda drinks, Mamee Chef snacks, Tong Garden Baked Nuts & Dried Fruits, and Sabah Tea 3 in 1 Milk Classic Tea.

Ahmad Luqman Mohd Azmi, Chief Executive Officer of Airlines from Malaysia Aviation Group, said, “Our passengers’ satisfaction is paramount to us. We deeply value their feedback as it steers our ongoing efforts to improve and innovate. This initiative underscores our commitment to ensuring that every passenger feels valued and appreciated, fostering a sense of belonging and comfort throughout their journey with us.”

Guests can enjoy greater savings when purchasing these in-flight meals in advance during booking or by using the “Manage My Booking” feature on Firefly’s website at https://booking.fireflyz.com.my/RetrieveBooking.aspx or mobile platform and also use the live chat feature to address any enquiries.

For more information and to book your flights, visit the official Firefly website at https://fireflyz.com.my

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