The opening marks the completion of SCC’s transition to a purpose-built facility designed to support the next phase of regional ferry and cruise travel.

Senior Minister of State for the Ministry of Law and the Ministry of Transport, Murali Pillai, said: “Singapore’s ferry and cruise networks connect people across the region, whether for business opportunities or a long-awaited holiday. As travel patterns evolve, technology and innovation will be increasingly important in making these experiences smoother and more effortless.”

Since commencing full operations on 15 July 2026, the terminal has handled more than 720,000 ferry and cruise passengers.

Designed to meet evolving traveller needs, the new terminal brings together technology, automation, and improved space planning to streamline passenger and baggage processing, while strengthening SCC’s capabilities to support future growth in regional travel.

Technology connecting the passenger journey

A key feature of the new terminal is a new interoperable ferry and cruise passenger departure control system, developed by SCC in partnership with Sqiva, a travel technology company specialising in passenger transport software.

Built around SCC’s Cruise and Ferry Operating System (CFOS), the boarding system brings ferry and cruise operations onto a common platform.

It integrates with SITA’s FAST self-service solution, an aviation passenger-processing system supporting functions such as check-in, bag drop and boarding. This enables passenger information to flow across key stages of the journey, from check-in through to boarding. 

CFOS is also integrated with the terminal’s Baggage Handling System (BHS), which supports real-time tracking and image capture throughout the handling process, allowing operations teams to monitor baggage movements more closely and respond more quickly when intervention is required.

Faster, simpler journeys for passengers

Beyond connecting systems across the passenger journey, the new terminal has been designed to simplify how passengers move through the facility, with a more streamlined layout and expanded self-service options.

For ferry passengers, all operators are now located within the main terminal concourse on a single level, compared with two floors at the former terminal.

Eligible passengers who have purchased their tickets online can use self-service facilities to validate their passports, check in, and obtain their boarding passes and baggage tags in under a minute, then deposit checked baggage through self-service bag-drop facilities in a similar timeframe.

Baggage handling has also been enhanced, with self-service and assisted counters giving passengers greater flexibility while still supporting those who need it. On arrival, checked baggage is now screened before reaching the carousel, allowing passengers to collect their bags and proceed directly towards the exit without a separate X-ray screening step.

These enhancements have supported smoother passenger flows during peak periods.

It has processed 18,000 departing passengers in a single day since operations began in July 2026. This has helped to reduce processing time and manage passenger throughput during a high-volume travel period.

Singapore Cruise Centre Chief Executive Officer Jacqueline Tan said: “This new terminal is more than a move to a new building. It allows us to rethink how ferry and cruise journeys end to end. By connecting systems that previously operated separately, we can make the journey simpler for passengers while giving our teams better visibility across operations. More importantly, the terminal gives us a platform that we can continue building on as regional travel evolves.”

(Source: Singapore Cruise Centre)

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After accumulating SGD100 in eligible premium spend, customers receive Bronze membership and can progress to Silver, Gold, and Platinum as their spending increases. 

Benefits vary by tier and include global eSIM data, Etiqa Rewards Points multipliers, transport vouchers and partner privileges. Gold and Platinum members also receive complimentary Personal Accident and Lifestyle Protection, while Platinum members are eligible for No Claims Cashback.

Reward tiers at a glance

Through these benefits, Etiqa Insurance Singapore is shifting travel insurance beyond traditional protection.

“Travel insurance should be more than a product customers purchase for a single trip. As people travel more frequently, protection needs to evolve and become a continuous part of how they travel with confidence. With Etiqa’s Travel Pass, we reward customers each time they choose Tiq by Etiqa, creating greater value as they continue to protect their journeys with us,” said Etiqa Insurance Singapore Chief Executive Officer Claudia Soh.

Travel Pass is available through the Etiqa+ SG mobile app, where customers can view their accumulated eligible spending, membership tier and available rewards. For Single Trip policies, the spending and rewards are reflected after the policy ends, subject to Travel Pass eligibility criteria.

Tiq Travel Insurance

Tiq Travel Insurance provides automatic claims payouts for eligible flight delays of three consecutive hours or more. Customers may also add optional benefits, including cover for sports equipment protection and pre-existing medical conditions.

From now until 28 December 2026, customers can enjoy 55% off Tiq Travel Insurance Single Trip plans and 30% off Annual Multi-Trip plans. Customers new to Etiqa will receive an additional SGD30 discount, further enhancing the value and affordability of their travel protection.

To learn more about Travel Pass and Tiq Travel Insurance, visit tiq.com.sg. 

About Etiqa Insurance Pte Ltd (Etiqa Insurance Singapore)
Protecting customers since 1961, Etiqa Insurance Pte Ltd (EIPL) is a life and general insurance company licensed and regulated by the Monetary Authority of Singapore and governed by the Insurance Act 1966. Previously trading as United General Insurance Co Sdn Bhd, the company transitioned into the Singapore branch of Etiqa Insurance Berhad in 2009. Today, EIPL in Singapore stands as the pivotal operating entity of Etiqa Insurance Group, a leading insurance provider in ASEAN.

(Source: Etiqa)

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This opens Capella’s portfolio to Agoda’s global customer base, making some of the world’s most celebrated luxury stays easier to discover and book than ever before.

With Asia projected to account for nearly half of the world’s new high-net-worth individuals by 2028, according to Visa, the region is increasingly shaping the future of luxury travel around purpose, personalisation, and lifestyle. 

Agoda’s 2026 Travel Outlook Report shows that 31% of surveyed travellers prioritise culinary experiences, while 25% cite cultural exploration as a key travel motivator. This shift is redefining how hospitality brands and travel platforms work together to meet demand for personalised, destination-rooted stays.

Capella Hotel Group and Agoda intend to make highly personalised, destination-defining stays more discoverable to a broader set of travellers across the region and beyond.

Agoda Senior Vice President of Supply Andrew Smith shared: “Our role at Agoda is to make sure that what a traveller is looking for — from an everyday getaway to a once-in-a-lifetime stay — is easy to discover and book. Partnering with Capella Hotel Group brings some of the world’s most celebrated properties onto our platform, making these extraordinary stays and experiences just as accessible to our customers as any other trip they plan with us.

Asia Pacific remains a key growth market for luxury travel, with McKinsey projecting demand to grow around 8% annually. Bangkok and Bali, both home to Capella properties, are among the most searched destinations for five-star accommodations on Agoda, alongside Kuala Lumpur.

“As Capella Hotel Group continues on its growth trajectory, partnerships that drive commercial value like this one with Agoda give us the scale and reach to connect with a high-intent traveller base across Asia and beyond. This helps us grow demand for Capella and Patina. At the same time, we continue delivering the bespoke service of Capella and the transformative experiences of Patina in every destination we’re in,” said Capella Hotel Group Vice President Revenue Varun Whig.

(Source: Agoda)

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Sightseeing and sunbathing are being swapped for start lines, according to new data from sports travel insurance provider SportsCover Direct, which reveals a 55% year-on-year rise in travellers taking out specialist cover for endurance and challenge-based sporting events.

Analysing its own policy data, SportsCover Direct found that ultramarathon travel has seen the biggest jump, up 77% year-on-year, as more amateur athletes travel abroad to compete rather than simply spectate.

Challenge-based sporting trips are also being recognised on a wider scale, with TripAdvisor naming ‘sweat jetting’ one of its top travel trends of the year, noting that major marathons are now driving significant visitor surges in host cities, with Chicago Marathon bringing a 300% rise in visitors, followed by Boston (+228%) and Berlin (+222%).

Endurance sports events driving demand for racecations

SportsCover Direct’s internal data has revealed the 10 fastest-growing endurance events sports enthusiasts are travelling abroad to compete in, with the list published as tens of thousands of amateur runners prepare to line up at the Berlin Marathon start line later this month (27 September).

The data also points to a more ‘accessible’ approach to endurance sports, with half marathons (+34%) outgrowing full marathons (+21%), and half ironmans (+29%) growing faster than full Ironmans (+19%), suggesting that athletes want the challenge of racing abroad without committing to the full distance. 

Elsewhere, ski racing has emerged as a surprise entry in second place, up 44% year-on-year, with events like Sweden’s Vasaloppet drawing a growing number of global entrants, showing there’s also an appetite for winter endurance travel. 

SportsCover Direct’s data is backed by the wider industry, with Google searches for ‘ultra race’ up 234% year-on-year, while searches for ‘European marathons’ are up 34% over the same period. Strava also recorded a 9% rise in members completing marathons and ultramarathons, with 40% of its users logging a run while abroad, and entries to this year’s TCS London Marathon ballot from 18-29 year-olds rose 105% year-on-year, evidence that the appetite for endurance travel spans generations as well as distances.

SportsCover Direct Head of Underwriting and Sales Chris Trotman comments: “Our internal data reveals a clear shift in the type of trip people are booking, with more travellers building entire holidays around endurance sporting events, whether that’s a marathon, a triathlon or an ultra. It’s brilliant to see amateur athletes pushing themselves in this way, and it shows just how much endurance sport has moved from a niche pursuit to a mainstream travel motivation.

“It’s important to remember that competing abroad brings a different set of risks to a normal holiday, from the physical demands of the event itself to travelling with specialist equipment and kit. Standard travel insurance often excludes race and competition cover. So travellers must check that their holiday insurance covers their specific event and sport, understand what is and isn’t included as standard, and build in enough time on either side of racing to manage the unexpected. Taking time to ensure the right preparation in advance will mean that the only thing you need to focus on is the finish line.”

For more information on securing the right sports travel insurance for your trip, visit https://www.sportscoverdirect.com/sports-travel-insurance/ 

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Resilient corporate travel and meetings demand across the Americas and Europe – combined with persistent inflation – is pushing prices upward, with more moderate increases in Asia-Pacific. However, the picture is far from uniform as the ongoing Middle East conflict continues to impact demand in key Gulf destinations.

The Hotel Monitor 2027, produced by American Express Global Business Travel (Amex GBT) (NYSE: GBTG), a leading software and services company for travel, expense, and meetings & events, is an annual forecast of global hotel rates in key business travel destinations across the world.

Given ongoing geopolitical uncertainty and commodity price volatility, this year’s report presents rate forecasts as a range rather than a single figure for the first time. Amex GBT advises using the lower end of the range if the Middle East conflict does not resolve quickly, or if global inflation tracks the International Monetary Fund’s (IMF) July World Economic Outlook forecast of 4.7% for 2026. If inflation rises beyond that level, the upper end of the range is more likely.

The forecast is based on analysis of Amex GBT data, combined with IMF inflation and GDP forecasts, using Prophet time series modelling. 

Forecast summaries

The report analyses key cities and countries, exploring the underlying factors driving the predictions.

Dubai and the wider Gulf: The Middle East conflict has kept hotel occupancy in the UAE depressed, falling as low as 19.6% in March before recovering to the 40-50% range. Amex GBT expects hoteliers to offer compelling rates to win back visitors, forecasting Dubai prices to rise by just 1-2% in 2027.

Mexico City and Paris: Both cities remain resilient, in-demand destinations despite modest domestic economic growth. Mexico City’s diversified visitor base and status as a popular regional meetings destination should sustain rate growth of 4.7-7.1%. At the same time, Paris continues to benefit from its reputation as a leading events destination, with hotel rates expected to rise by at least 3.1%.

India remains the country to watch in 2027: India — projected to be the world’s fastest-growing economy in 20271 — will still see rates grow but more slowly, as a result of improved supply of hotel rooms. 

Amex GBT anticipates rate increases will moderate from recent years’ sharp rises but could still exceed 5%, with Bengaluru forecast to grow 5.0-5.5% as global hotel chains continue expanding their presence across the country.

Amex GBT Consulting also highlights how rising airfares – up 15% year-over-year in mid-2026, and as much as double that on Asia routes – are squeezing travel budgets and reshaping demand into Asia-Pacific, even as business travellers continue to favour premium accommodation over trading down.

“This year’s forecast reveals a nuanced global environment where geopolitical uncertainties and commodity price volatility are shaping hotel rates in different ways across regions,” said Amex GBT Consulting Director of Consulting Strategy Sara Andell. “Price is a key indicator, but it doesn’t always tell the full story. We’re encouraging companies to consider what value means to them, and what they are getting from their hotel spend, not just the headline rate.”

Amex GBT’s Hotel Monitor also highlights how artificial intelligence is reshaping hotel sourcing on both sides of the negotiating table. On the supplier side, hotels are increasingly deploying agentic AI to optimise revenue management and rate-setting strategies. On the buyer side, AI-enabled sourcing tools are helping travel managers accelerate decisions, sharpen pricing, and strengthen negotiating positions – turning sourcing into a continuous process rather than an annual event.

The full report is available to download here: Hotel Monitor 2027

(Source: Amex GBT)

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Building on his success leading Airbnb’s China operations, Zhiqiu Kong will bring his experience in driving sustainable growth to the broader Asia region. Home to the world’s largest Gen Z population and a rapidly expanding traveller base, Asia continues to shape global travel trends and remains central to Airbnb’s long-term growth strategy. 

“With around one-third of global travel demand, Asia is at the forefront of shaping the future of travel,” said Zhiqiu Kong.

“In our continued efforts to better understand the unique needs and wants of Asian travellers, we will make Airbnb the most desirable way to explore the world authentically.”

As Regional Director for Asia, Zhiqiu Kong oversees Airbnb’s business operations across China, Japan, Korea, India and Southeast Asia.

He joined Airbnb more than a decade ago and has held leadership roles spanning product innovation, growth and business strategy.

Reporting to Zhiqiu Kong, Michael He will step into the role of Country Manager for China, with more than nine years of experience working at Airbnb. Most recently, he was Business and Growth Operations Lead for the China market.

(Source: Airbnb)

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Available initially to a select group of Agoda mobile app users, the AI Assistant marks a new chapter in how travellers can plan, book, and manage an entire trip in one place.

Organising a single trip today can mean jumping between AI chats, search engines, review sites, maps, and booking apps. Even after finding a recommendation they like, travellers can be left hanging: “Is this price real? Is it available for my dates? Nice hotel, but how do I actually book it?”

Agoda’s AI Assistant answers those questions. As an alternative to traditional search, it connects conversational trip planning with Agoda’s live inventory of more than 6 million accommodations, plus flights and activities. Travellers can explore ideas, compare options, check prices and availability, all within the same app experience. The assistant retains preferences and trip context as plans develop, helping personalise the experience and allowing travellers to pick up where they left off.

OpenAI’s latest GPT-5.6 model currently powers the AI Assistant’s core conversational intelligence. For more complex trip planning, such as designing a family getaway with teenagers, the AI Assistant uses Google Gemini’s ‘Grounding with Google Maps’ feature to recommend ideal spots based on real-time Google Maps data, such as ratings, photos, and opening hours. 

The beta test lets Agoda gather customer feedback and keep refining the AI Assistant. Over the coming months, Agoda’s AI Assistant will gradually be made available to all users of Agoda’s mobile app. 

(Source: Agoda)

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Located at the former Singapore Chinese Girls’ School grounds, this landmark project is a key part of the Orchard Road Rejuvenation Plan. The tender invites proposals to transform the historic site into a mixed-use development that celebrates its rich heritage whilst creating a distinctive new lifestyle node for both locals and visitors.

Located at the intersection of Somerset and the Emerald Hill Conservation Area, this 1.04-hectare site offers prime accessibility from Orchard Road’s main shopping belt. 

STB is seeking innovative proposals that celebrate the site’s rich heritage through sensitively developed spaces, a new-to-market hotel concept and first-of-its-kind lifestyle experiences. The development aims to create compelling experiences that will attract visitors and encourage longer stays as well as repeat visits to the precinct. It should also incorporate accessible public spaces with year-round programming to ensure consistent footfall and community engagement.

Upon completion, 37 Emerald Hill will serve as a distinctive addition to Singapore’s tourism landscape and further enhance Orchard Road’s appeal as a premium lifestyle destination. The development will also benefit locals by introducing a refreshing lifestyle node that expands recreational and leisure options within the heart of the city.

“We envision 37 Emerald Hill becoming a distinctive landmark that strengthens Orchard Road’s position as an iconic lifestyle destination, supporting our ambition for quality tourism growth towards 2040,” said STB Director Land & Concept Development Ashlynn Loo. “Situated at the heart of Orchard Road, we are confident this mixed-use development will become a new destination draw that enhances the precinct’s appeal and complements the vibrancy and character of its surroundings.”

The tender is open to local and international bidders and will run for six months, with proposal submissions due by 16 March 2027.

(Source: STB).

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The company opened its Singapore hub in October 2025, its sixth source market alongside Australia, Canada, New Zealand,  the UK and the US. It now offers more than 5,200 rail journeys worldwide.SINGAPORE, 16 September 2026: Railbookers Group, an independent rail holiday operator, is making rail holidays across Europe, North America and beyond easier for Singapore travellers to book, packaging the train, hotels, sightseeing and transfers into a single arrangement. 

The company opened its Singapore hub in October 2025, its sixth source market alongside Australia, Canada, New Zealand,  the UK and the US. It now offers more than 5,200 rail journeys worldwide.

New Asian itineraries, beginning with Vietnam, will also join the range over the coming year.

Each itinerary can be booked as soon as the next day or up to two years ahead, and because trains run on any day the service operates, there are no fixed departure dates to work around. Travellers set their own timing instead of working around a group’s and move between destinations without the hassle of air travel.

The approach is built around the part travellers find hardest to do themselves. Ticketing systems, booking windows, seat reservation rules and overnight service conditions differ between countries and between operators, and a single mistake can unpick a whole trip. A 24-hour global hotline covers travellers and agents when services are disrupted. Last year the group re-accommodated more than 3,500 travellers affected by delays, strikes and track works.

“Rail is growing exponentially, and it is in the middle of a genuine renaissance,” said Railbookers Group President and CEO Frank Marini.

“Our job is to keep giving travellers more. More destinations, more routes, and more ways to build a holiday around the journey itself. Growing what we offer in Asia is part of that, and there is a great deal more to come.”

Where Singaporeans are going

Europe accounts for the large majority of bookings from this region, with the strongest itineraries running through Switzerland, Italy and the Alps, along with the Berlin to Prague to Vienna to Budapest corridor.

Demand for luxury rail from Asia has grown considerably since the pandemic, driven by the history, glamour, and exclusivity of classic trains. One in four searches from the region is focused on premium and luxury rail. Beyond the once-in-a-lifetime marquee luxury trips, scenic and premium services such as the Glacier Express and Bernina Express panoramic trains through the Swiss Alps are among the perennial top sellers.

Bookings from Southeast Asia are led by small parties, typically families of two to four travelling together, alongside a meaningful share of solo travellers. Travellers here book in shorter windows than Western markets, typically three to six months out, making Railbookers’ flexibility and ability to make any travel date a benefit.

“Europe is where most of this region’s rail bookings go, and that is not changing soon,” said  Railbookers Group Vice President for Asia Nick Lim. “However, a European rail holiday could be the big trip of the year, and what we are building within Asia is for the rest of the calendar. Trains are second nature to many of the people here. Less familiar is the train as the holiday itself, with the route, the hotels, and the stops all built around it. Closer to home, over a long weekend or a week, that is a far easier first step to take.”

Singapore, Thailand, Malaysia and the Philippines are currently generating business for the group. North Asia and Greater China are earmarked for development in the first half of 2027.

Railbookers Group operates through its brands, Railbookers and Amtrak Vacations, which work with national rail operators including Deutsche Bahn, Swiss Federal Railways, Trenitalia and Via Rail, as well as leading luxury rail brands. 

New Asian itineraries, beginning with Vietnam, will also join the range over the coming year.

Each itinerary can be booked as soon as the next day or up to two years ahead, and because trains run on any day the service operates, there are no fixed departure dates to work around. Travellers set their own timing instead of working around a group’s and move between destinations without the hassle of air travel.

The approach is built around the part travellers find hardest to do themselves. Ticketing systems, booking windows, seat reservation rules and overnight service conditions differ between countries and between operators, and a single mistake can unpick a whole trip. A 24-hour global hotline covers travellers and agents when services are disrupted. Last year the group re-accommodated more than 3,500 travellers affected by delays, strikes and track works.

“Rail is growing exponentially, and it is in the middle of a genuine renaissance,” said Railbookers Group President and CEO Frank Marini. “Our job is to keep giving travellers more. More destinations, more routes, and more ways to build a holiday around the journey itself. Growing what we offer in Asia is part of that, and there is a great deal more to come.”

Where Singaporeans are going

Europe accounts for the large majority of bookings from this region, with the strongest itineraries running through Switzerland, Italy and the Alps, along with the Berlin to Prague to Vienna to Budapest corridor.

Demand for luxury rail from Asia has grown considerably since the pandemic, driven by the history, glamour, and exclusivity of classic trains. One in four searches from the region is focused on premium and luxury rail. Beyond the once-in-a-lifetime marquee luxury trips, scenic and premium services such as the Glacier Express and Bernina Express panoramic trains through the Swiss Alps are among the perennial top sellers.

Bookings from Southeast Asia are led by small parties, typically families of two to four travelling together, alongside a meaningful share of solo travellers. Travellers here book in shorter windows than Western markets, typically three to six months out, making Railbookers’ flexibility and ability to make any travel date work to the travellers’ benefit.

“Europe is where most of this region’s rail bookings go, and that is not changing soon,” said  Railbookers Group Vice President for Asia Nick Lim. “However, a European rail holiday could be the big trip of the year, and what we are building within Asia is for the rest of the calendar. Trains are second nature to many of the people here. Less familiar is the train as the holiday itself, with the route, the hotels, and the stops all built around it. Closer to home, over a long weekend or a week, that is a far easier first step to take.”

Singapore, Thailand, Malaysia and the Philippines are currently generating business for the group. North Asia and Greater China are earmarked for development in the first half of 2027.

Railbookers Group operates through its brands, Railbookers and Amtrak Vacations, which work with national rail operators including Deutsche Bahn, Swiss Federal Railways, Trenitalia and Via Rail, as well as leading luxury rail brands. 

 (Source: Railbookers Group)

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The white paper explains how an outdated regulatory framework, designed more than 50 years ago, is forcing the aviation industry into inefficient compromises and creating barriers to socio-economic competitiveness and connectivity.

It argues that the framework managing slot allocation has not kept pace with aviation’s dynamic growth and transformation. With the number of the world’s most congested, slot-restricted airports surging by over 25% in the last decade alone, and global passenger traffic projected to nearly double by the mid-2040s, the capacity crisis continues to accelerate. 

ACI World is calling on regulators to engage with the industry to address the issue and modernise the slot allocation system before the capacity crunch escalates further.

“We are trying to run a 2026 aviation industry on a 1970s operating system,” said ACI World Director General Justin Erbacci. “Airports are doing their best to operate within an outdated regulatory framework, but the reality is that these inflexible rules and practices are preventing the industry from adapting to modern passenger demands, providing competitive fares and building resilient networks. ACI World urges regulators to sit down with the industry and finally deliver the overdue upgrade that our passengers deserve.”

ACI World warns that the challenge is significant. 

The white paper Airport Slot Policy – Rethinking Airport Access in a Capacity-constrained World outlines how the current system affects stakeholders across the aviation ecosystem.

Airports are critical infrastructure, built to serve their communities and the travellers. That makes decisions about their limited capacity a matter of public interest, not just an operational detail. A small number of airports carry most of the world’s air traffic. 

Fewer than 10% of the world’s airports handle nearly two-thirds of all passengers, and 85.5% of the busiest ones, those serving more than 40 million passengers a year, are already operating at or near full capacity. 

The current system makes it difficult for the market to evolve, limiting competition and consumer choice, and ultimately reducing the quality of connectivity. At the 50 most congested airports, the four largest airlines account for 67% of flights. Historic access rights accumulate over time and are rarely released. Existing guidelines heavily prioritise historical allocation patterns and incumbent airlines. This makes it challenging for the system to adapt as passenger demands or economic needs change. A modernised framework would not dismantle stability. It would make the system more adaptable, so that scarce capacity can respond to how aviation and the communities it serves actually develop. ACI World believes that defending a 50-year-old status quo is the real risk to network stability and growth, but the scale of change needed cannot happen in silos.

“Airports are ready to do the work, but we cannot build the future of aviation alone,” added Erbacci. “We strongly urge airline representatives and legacy industry bodies to move past historical resistance and a ‘zero-sum’ mentality and join us in improving the slot allocation system. It is time to design a transparent, future-ready framework that unlocks operational efficiency, fosters healthy competition, and delivers the routes that the 21st-century global economy demands.”

To download the full white paper and learn more about the critical need for slot allocation modernisation, visit store.aci.aero and http://aci.aero/airport-advocacy/airport-slots/

About ACI
Airports Council International (ACI), the trade association of the world’s airports, is a federated organisation comprising ACI World, ACI Africa, ACI Asia-Pacific and Middle East, ACI EUROPE, ACI Latin America and the Caribbean and ACI North America. 

(Source: ACI)

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