{"id":249229,"date":"2025-03-17T06:15:00","date_gmt":"2025-03-16T23:15:00","guid":{"rendered":"https:\/\/www.ttrweekly.com\/site\/?p=249229"},"modified":"2025-03-17T00:17:33","modified_gmt":"2025-03-16T17:17:33","slug":"emirates-telemed-kit-saves-lives-in-the-skies","status":"publish","type":"post","link":"https:\/\/www.ttrweekly.com\/site\/2025\/03\/emirates-telemed-kit-saves-lives-in-the-skies\/","title":{"rendered":"Emirates telemed kit saves lives in the skies"},"content":{"rendered":"\n

DUBAI, UAE, 17 Mar 2025: Emirates has joined forces with Parsys Telemedicine<\/a> to introduce next-generation equipment to enable customers to receive high-quality, speedy medical care inflight.\u00a0<\/p>\n\n\n\n

Emirates has invested more than USD2.4 million in co-designing the new equipment set with Parsys, which will be rolled out to 300 aircraft over the next few years. The groundbreaking \u2018telemedicine station\u2019 has advanced features such as high-definition video conferencing, remote passenger assessment, secure data transmission and 12-Leads Telecardia ECG \u2013 enabling Emirates\u2019 highly trained cabin crew to save lives in emergencies.<\/p>\n\n\n

\n
\"\"<\/figure>\n<\/div>\n\n\n

Emirates has always invested in high-quality medical equipment. Still, the new Parsys kit results from a yearlong collaboration between Emirates and Parsys to create a bespoke inflight tool that is more efficient, reliable, connected, and ultimately safer for Emirates\u2019 customers.<\/p>\n\n\n\n

More safety, speed and reliability for Emirates\u2019 customers<\/strong><\/p>\n\n\n\n

The best-in-class new system includes the Parsys Telemedicine Kit for Emirates and the Parsys Cloud. The kit is an integrated, portable telemedicine station designed for cabin crew to gather important information and vital signs, which can then be transmitted to Emirates\u2019 Ground Medical Support \u2013 a dedicated team of medical professionals who sit in Emirates Group Headquarters in Dubai and are contactable 24\/7. The kit includes several medical devices like a pulse oximeter, thermometer, blood pressure monitor, glucometer, and electrocardiogram (ECG). Emirates customers who need medical support onboard flights can now have their vital signs or readings automatically transmitted to the Medcapture\u00a9 device via Bluetooth, eliminating any need for cabin crew to take notes and relay information manually.<\/p>\n\n\n\n

The Medcapture\u00a9 device is a tablet which contains a new software application customised to align with Emirates\u2019 comprehensive medical procedures. The interface has an intuitive and easy-to-use design so crew members can operate it efficiently, even under challenging conditions. It also allows Emirates cabin crew to communicate with the Ground Medical Support team, ensuring immediate access to expert medical advice while in the air. The tablet enables cabin crew to connect with ground-based doctors for real-time assessment of passenger medical cases. In some instances, it allows doctors to visually evaluate injuries or medical concerns remotely if required.<\/p>\n\n\n\n

Linked to the Medcapture\u00a9 device is the Parsys Cloud, a cloud-based platform for Ground Medical Support to receive inflight data and to communicate with cabin crew. It is safe and reliable and ensures that customer data is handled in compliance with data protection regulations.<\/p>\n\n\n\n

Emirates and Parsys kits are already saving lives<\/strong><\/p>\n\n\n\n

The Emirates and Parsys kits are installed on multiple aircraft and have been instrumental in several successful medical cases.<\/p>\n\n\n\n

During a recent flight to Lyon, France, an elderly passenger experienced a medical emergency affecting her cardiovascular system, leading to a significant drop in her oxygen levels and another vital sign. Emirates\u2019 trained cabin crew quickly provided oxygen and used the Parsys MedCapture\u00a9 device to share her vital signs with our Ground Medical Support team on the ground.<\/p>\n\n\n\n

The Ground Medical Support team responded immediately via the Parsys Cloud, connecting to the MedCapture\u00a9 device onboard. The crew effectively managed the situation with real-time communication and expert guidance, ensuring the passenger received the best possible care. The Parsys system enabled faster, more seamless coordination between the crew and medical team, helping to deliver timely and informed inflight medical support.<\/p>\n\n\n\n

Medical Training for Emirates\u2019 Cabin Crew<\/strong><\/p>\n\n\n\n

Medical training and support for cabin crew is a top priority at Emirates. New joiners undergo 8 weeks of intense \u2018ab-initio\u2019 training to become world-class cabin crew. The ab-initio period includes many courses from security to service, safety and emergency to hospitality, and the critically crucial medical response training. Using a combination of practical, in-situ, classroom and online learning, recruits are taught invaluable lessons to save lives. The new Parsys kit is introduced to the cabin crew through a blended e-learning and practical learning approach.<\/p>\n\n\n\n

\n