FCM revamps travel platform

SINGAPORE, 9 November 2021: Global travel management company FCM is inviting corporate travel managers to experience a preview of its new proprietary platform.

The latest initiative reflects the company’s accelerated investment in next-generation technology to address the future requirements of a multi-national customer base that stretches over 100 countries. Following a successful and productive testing phase, demos are now being offered to prospective clients. 

“As the world has changed, so have the challenges our clients face too. With geographically dispersed operations and a remote workforce the new norm, our travel management solution has been purposely designed for the digitally savvy workforce, offering a powerful suite of digital tools and dashboards that puts travel managers, arrangers, and travellers firmly in control,” said  FCM’s managing director Marcus Eklund, “We are excited to offer the global business travel community a first-look of our proprietary platform while introducing a few of its many innovative features.”

Over the last two years, FCM worked with a representative cross-section of clients from different sectors and varying sizes and budgets, garnering feedback to help shape the new travel platform. This has resulted in a slick user experience delivering global consistency where needed while offering a superior level of choice and flexibility that is built around their individual needs.  

“While it was important that we identified and addressed current pain points, it was even more critical that we future-proofed our offerings by anticipating and delivering the most adaptable business travel technology in the market. It has truly been a collaborative effort,” added Eklund. 

FCM is keeping specific details around the full capabilities of the new omnichannel platform under wraps; however, those signing up to receive an advance demo will get a realistic expectation of what’s to come when it debuts early next year. 

At the platform’s heart is an informative landing page displaying an instant overview of key information such as upcoming trips alongside live updates, notifications and changes to bookings. The user interface has also been purposely designed to ease seamless navigation between an array of impressive features and tools.

As an open platform, FCM’s signature ‘plug and play’ flexibility remains front and centre. Clients will have the ability to choose from a number of integrations to deliver on their multi-national and local needs – like booking tool selection, expense suppliers and duty of care providers. At the same time, the introduction of a single approval flow joins multiple online booking tools, offline bookings and even multiple markets into a consistent and simplified approvals experience.

The new FCM platform is already piloting with a growing number of global clients, and it is expected that new customers will have access from early 2022. Those interested in experiencing a demonstration can book here.