BANGKOK, 23 March 2021: AirAsia introduces “Domestic Fly-Thru” service via the airline’s Bangkok Don Mueang Airport hub linking 42 busy domestic routes.
Previously the service was available on specified routes to enable passengers to transfer from a domestic to an international flight at the Bangkok hub without going through the check-in procedure, including baggage at the transit destination.
The service now applies to travel on domestic flights that require a change of plane in Bangkok. The Domestic Fly-Thru service stared on 22 March 2021.
Travellers will now be able to use the domestic fly-thru service when connecting between provinces, including Udon Thani, Krabi, Roi Et, Nakhon Panom, Nan, Phitsanulok, Chiang Rai, Trang, Ubon Ratchathani and Surat Thani to Chiang Mai, Phuket, Hat Yai and Nakhon Si Thammarat.
Passengers who choose Domestic Fly-Thru can fly worry-free as they will also now be automatically booked on the next closest flight in case of a delay or cancellation resulting in a missed connection.
AirAsia Thailand chief executive officer Santisuk Klongchaiya said: “Domestic Fly-Thru will facilitate domestic travellers and offer them greater convenience by requiring only one check-in and having checked baggage sent to the guest’s final destination.”
“We have been offering the Fly-Thru service for international flights, and we’re pleased to be extending this convenience for domestic travellers as well. Fly-Thru will be available for connections with a 90 minute or more layover,” Santisuk explained.
All Domestic Fly-Thru services will connect via Don Mueang Airport as the intermediate hub. Upon arrival at Don Mueang, guests follow the “Domestic Fly-Thru Passenger” signs to their next flight and pass through ticket check and carry-on bag scan on the second floor before proceeding to the third floor waiting area. Check for the gate number and be there no less than 20 minutes before departure. Guests will board the next flight without ever having to leave the passenger area and without having to re check-in their baggage.