Thai airline trims services

BANGKOK, 7 January 2021: The current surge in Covid-19 cases in Thailand and a new round of lockdown measures forced Bangkok Airways to postpone new route launch dates while reducing flights to some destinations the airline reported this week.

It will also close all of its passenger lounges and food and beverage kiosks effective 8 January 2021 until further notice. All airlines serving domestic routes stopped offering snacks and drinks on board to comply with civil aviation update announced at the weekend.

Flight reductions, suspension of lounge services

1. New launch date for the three new routes
· Bangkok – Hat Yai (round-trip) will be launched on 1 April 2021
· Bangkok – Khon Kaen (round-trip) will be launched on 1 May 2021
· Bangkok – Mae Sot (Tak) (round-trip) will be launched on 1 June 2021

2. Suspended routes (from 8-31 January 2021)
· Bangkok – Sukhothai (round-trip)
· Bangkok – Trat (round-trip)
· Phuket – U-Tapao (round-trip)

3. Flight reductions
· Bangkok – Samui (round-trip) from 8 January – 28 February 2021
· Bangkok – Lampang (round-trip) from 8 January – 28 February 2021
· Bangkok – Chiang Mai (round-trip) from 8 January – 28 February 2021
· Bangkok – Sukhothai (round-trip) from1 – 28 February 2021
· Bangkok Trat (round-trip) from1 – 28 February 2021

4. Passenger lounges including service kiosks
8 – 31 January 2021.

Bangkok Airways is one of just a few airlines that provide advance notice of flight schedule changes to travellers and travel agents. Most airlines announce new routes and additional flights but conveniently forget to inform travellers when they suspend routes or cancel services.  The Covid-19 pandemic highlighted the shortcoming and resulted in thousands of passengers fighting for refunds for flights they had booked that airlines had washed out of their systems even their booking system had accepted reservations and fare payments.

Passengers can check announcements, orders, and travel procedures, for each destination before travel online at:

  • The Centre for Covid-19 Situation Administration (CCSA) click here